Liz Lanza, Director Office of Compulsive and Problem Gambling PA Gaming Control Board

Liz Lanza, Director Office of Compulsive and Problem Gambling PA Gaming Control Board

Mandated by the PA Legislature in the PA Racehorse Development and Gaming Act of 2004 Regulated, administered and maintained by the PGCB s Office of Compulsive and Problem Gambling.

A voluntary program to assist problem gamblers to be excluded from participating in legalized gaming activities under the jurisdiction of the PGCB and from receiving any gaming privileges that may be a temptation such as check cashing privileges, player club membership, complimentary goods and services, targeted mailings and promotional materials related to gaming activities.

Self-Exclusion only applies to the gaming floor of gaming facilities in Pennsylvania. However a casino licensee may ban selfexcluded persons from their entire property and/or their properties in other jurisdictions.

Self-Exclusion is a tool to help problem gamblers distance themselves from the temptation of gambling. This program is also used as a gateway to treatment.

Is: A forum for the problem gambler to accept personal responsibility for the problem A method to provide the problem gambler with some isolation from the temptations of gambling A deterrent to destructive behavior Is NOT: A cure-all A substitute for treatment A program for someone who occasionally gambles irresponsibly but is not a chronic or pathological gambler

The person filing the request for Self-Exclusion may request to be excluded from gaming activities for one of the following: One Year Five Years Lifetime Self-exclusions for 1 or 5 years remain in effect until the self-excluded person requests removal from the list. A person may, upon the conclusion of the period of self-exclusion, request to be removed from the list by submitting, in person, a completed request for removal.

Self-excluded individuals identified on the gaming floor/property of a casino in PA. Winnings are forfeited Arrest made by PA State Police Appear in front of District Justice Fine Future for PA violators- therapeutic justice

There have been 5,369 voluntary requests from individuals for placement on the PGCB Self-Exclusion List

*Self-exclusions do not expire. Individuals who have requested 1 or 5 years, may, at the conclusion of the period selected, request to be removed from the selfexclusion list.

*Age at intake

Self-excluded individuals who reported to have sought treatment: 24% or 1271 individuals. Self-excluded individuals who reported to be Selfexcluded in other jurisdictions: 7.3% or 390 individuals. Self-excluded individuals who reported to have gambled in PA facilities prior to self-exclusion: 68% or 3659 individuals Age range of self-excluded individuals: 21-89 years* Percentage is based on voluntary answers given at time of intake *Age at intake

932 known violations of the terms of self-exclusion.

As of June 1, 2013, there have been 1,018 requests for removal. 247 individuals who had removed themselves from the Self-Exclusion List have since voluntarily placed themselves back on the list. That is 24% of all removals. 264 days is the average number of days before signing back up on the self-exclusion list

Of the 1,018 Removals 402 individuals admitted to gambling in other jurisdictions while on the PA Self-Exclusion List. 97 individuals admitted to gambling in Pennsylvania while on the PA Self-Exclusion List. 128 individuals admitted to seeking treatment while on the PA Self-Exclusion List. 50 individuals admitted to signing up for selfexclusion in other jurisdictions while on the PA Self-Exclusion List.

Stephen L. Martino, Director Maryland Lottery and Gaming Control Agency

Authorized under Maryland Regulation (COMAR 36.01.03) Administered by the Maryland Lottery and Gaming Control Agency Operational since January 2011 Sample application and FAQ can be found at: http://mdlottery.com/about-us/responsible-play/

The Maryland Voluntary Exclusion Program is a tool of personal responsibility. Applications are made in-person with a MLGCA staff member. Individuals may elect a two-year or lifetime ban. Prohibited from entering any Maryland gaming facility, accessing any gaming privileges (check cashing, cash advance, players club membership, comps, or direct mailings) Violators are subject to arrest/citation for criminal trespass and forfeiture of jackpot winnings.

120 Enrollment by Year 100 104 80 81 60 56 40 20 0 2011 2012 2013 Casino openings: * September 2010 * January 2011 * June 2012 * May 2013

Enrollment by Gender 126 118 Male Female

Duration* Lifetime, 123 Two year, 121 * Voluntary exclusions do not expire. Individuals may, at the conclusion of the two year period, request to be removed from the Maryland Voluntary Exclusion Program.

80 Duration Chosen by Gender 70 60 64 69 50 57 54 40 30 20 10 0 Two Year Lifetime Male Female

90 Age Groups 80 70 80 60 50 40 30 38 50 48 20 21 10 0 6 21-24 25-34 35-44 45-54 55-64 Over 65

6 Violations 5 5 4 3 3 2 2 2 1 1 1 0 2011 2012 2013 Two Year Lifetime

Traditional Lottery Voluntary Exclusion Program launched May 20, 2013. Maryland is the 3 rd state to operate a traditional lottery program. As of June 27, 2013 9 enrollments

Self-Exclusion Program Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 31

Tribal/State Compacts authorize and require the process Section 3v(2)A-K Arizona Department of Gaming Self-Exclusion Form Download from www.azgaming.gov or www.problemgambling.az.gov 11/8/2007 Fill in every box; aka would be Jim for James Must have a physical street address Race/Ethnicity Select one, five, or ten years for self ban Patron and Notary signature dates must match Legible Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 32

Color Photograph Close up of the person s head, neck, shoulders Consistent place and pose for best lighting Scars / Tattoos: What is visible! Optional Information: Encourage people to mark only the truly problematic activities All Arizona casinos and all associated services Restaurants Shows Harrah s / Caesar s Entertainment caveat Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 33

Self-Exclusion Irrevocable Consequences for Violation of Self Exclusion Forfeit Jackpot Escort Out; Citation or Arrest for Trespassing Additional days/months to Permanent Barr The State, Tribe, and/or Casino are not responsible for financial loss Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 34

Please print clearly: Arizona Department of Gaming Self-Exclusion Form Full Name: SS #: Date of Street Address: Birth: City: State: Zip Code: Home Phone: Business Phone Driver s License #/State Height: Weight: Hair: Eyes: Sex: Any other names used (a.k.a.): Scars/Tattoos: Race: I request information be mailed to me describing services available to help me with my gambling problem. (Initials required; no return address will be used.) Optional Information: Gambling activities that cause the most problems (mark all that apply) Slots Poker Blackjack Bingo Keno Horse/Dog Races Video Poker Lottery Sports Internet Stocks I,, acknowledge that I am a problem gambler and voluntarily seek to exclude myself from Indian Gaming Facilities in Arizona. * With my initials, I hereby request and authorize the Arizona Department of Gaming to place my name on the list of self-excluded persons for a period of one year, five years, or ten years. (Initial the specific time period you are selecting.) Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 35

I have reviewed and understand the following terms and restrictions of this selfexclusion and agree to all of them: This exclusion is valid for all Indian Gaming Facilities within the State of Arizona and all services associated with those Gaming Facilities. I will not attempt to enter and/or use any of the services or privileges of the Gaming Facilities from which I have requested exclusion during the period of this self-exclusion. I understand that the Tribal Gaming Office shall require the Gaming Facility Operator to take reasonable steps to identify self-excluded persons who may be in a Gaming Facility and, once identified, promptly escort the self-excluded person from the Gaming Facility. I understand the ultimate responsibility to limit my access to all Indian Gaming Facilities within the State of Arizona and/or gaming services remains mine alone. This self-exclusion request is irrevocable during the time period indicated above. The Arizona Department of Gaming will treat this self-exclusion request confidentially. However, pursuant to Section 3(v)(D) of the Compact, the State Gaming Agency shall, on a monthly basis, provide the compiled information to the Tribal Gaming Office. The Tribe shall treat the information received from the State Gaming Agency under this Section as confidential and such information shall not be disclosed except to the Gaming Facility Operator and other tribal gaming offices for inclusion on their lists, or to appropriate law enforcement agencies, if needed, in the conduct of an official investigation or unless ordered by a court of competent jurisdiction. Although the self-exclusion list is provided only to Arizona casinos, there may be casino management companies operating Arizona casinos, such as Harrah s, which have a policy that any person excluded from one of their casinos is excluded from all of their casinos throughout the country. Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 36

Date Signature State of County of Subscribed and sworn to (or affirmed) before me this day of, 20. [Place notary seal above] Notary Public My Commission expires: Mail or deliver completed form, with minimum 2 x 3 original color photograph (head and shoulders) to: Larissa T. Pixler Arizona Department of Gaming 1110 W. Washington, Suite 450 Phoenix, Arizona 85007 Note: A clearly-identified digital JPEG picture may be sent by e-mail to lpixler@azgaming.gov Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 37

2,870 Total Individuals 1600 1400 1200 1000 53% 1429 47% 1341 800 600 400 200 0 Male Female The Male/Female percentage in late 2003 and 2004 was 49%/51% - the only time there were more females. From 05 to present, the total has been between 53 & 55% male. Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 38

1200 1000 800 600 400 200 0 Duration Chosen by Gender 11% Female Male 7% 63% 26% 20% 73% One Year Five Years Ten Years One Five Ten 2011 M: 8% 25% 66% F: 10% 30% 60% 2009 M: 8% 30% 61% F: 11% 34% 55% 2007 M: 14% 28% 58% F: 15% 33% 52% Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 39

Total Duration Chosen in Percentages One Year n = 255 9% One Five Ten 2011: 9% 27% 64% Ten Years n = 1963 68% Five Years n = 652 23% 2009: 10% 32% 58% 2007: 15% 30% 55% 2005: 22% 27% 51% 2003: 46% 19% 35% Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 40

Middle Eastern 4% Native American 2% Other 1% Asian 8% 5Black 4% Hispanic 15% Race/Ethnicity Cauc. 65% Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 41

ARIZONA DEPARTMENT OF GAMING Self Excluded Male and Female Age Groups As of May 31, 2013 450 400 350 300 23% 30% 23% 23% 33% 25% Male Female 250 200 150 100 50 0 14% 5% 9% 9% 5% 1% Age 21-24 Age 25-34 Age 35-44 Age 45-54 Age 55-64 Over 65 Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 42

788 1005 3000 2500 2000 1500 1000 500 0 One Year 23 Violations Rescind Requests SE Totals 6 194 Five Years 255 60 Ten Years 652 291 357 Totals 1963 2870 Self-Exclusion Violations and Rescind Requests current through 31 May 2013. Of the 1,963 Ten Year S/E s, there are 788 reported Violations & 291 Rescind Requests. Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 43

Month 2-13 2-12 2-11 2-10 2-09 2-08 2-07 2-06 2-05 2-04 2-03 Total Jan 55 47 58 50 56 53 67 28 74 48 0 434 Feb 52 45 33 35 48 56 53 80 48 41 0 394 Mar 45 35 53 57 63 62 53 44 41 45 0 418 Apr 39 39 40 52 40 51 52 56 40 54 2 385 May 44 36 44 40 57 59 50 50 38 45 23 383 Jun 36 49 64 49 50 32 39 54 37 38 374 Jul 32 36 44 51 64 83 45 55 47 38 425 Aug 69 56 44 60 74 60 85 40 43 39 462 Sep 41 32 36 50 53 67 57 64 47 22 406 Oct 49 40 45 45 38 53 41 56 48 34 366 Nov 48 37 38 39 40 42 53 32 44 35 325 Dec 39 40 34 24 27 40 27 68 41 24 301 Total 235 516 518 539 582 627 652 605 610 540 255 5444 Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 44

2-13 2-12 2-11 2-10 2-09 2-08 2-07 2-06 2-05 2-04 2-03 Total Male 106 257 276 275 279 312 343 332 333 273 125 2805 Fem 129 259 242 264 303 315 309 273 277 267 130 2639 Total 235 516 518 539 582 627 652 605 610 540 255 5444 Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 45

Start SE Total Female% Male% Duration Duration% Arizona~ 2003 2,870 47% 53% 1, 5, 10 9%, 23%, 68% California~ 2007 2,464 23% 77% 1, 5, Life 31%, 22%, 46% Colorado 2010 253 54% 46% 3, 5, 10, Life 7%, 6%, 1%, 85% Delaware 2004 260 51% 49% 1, 5, Life 26%, 22%, 51% Illinois 2002 10,017 46% 54% Lifetime*** Indiana 2004 5,783 46% 54% 1, 5, Life 39%, 24%, 37% Iowa~ 2004 6,431 Lifetime Kansas 2010 255 42% 58% 2, Life 56%, 44% Maryland~ 2011 244 48% 52% 2, Life 49%, 51% Michigan~ 1997 3,197 38% 62% Lifetime Mississippi~ 2003 1,533 55% 45% 5, 10, Life 48%, 8%, 44% Missouri~ 1996 13,810 47% 53% 5, Life 57%, 43% New Jersey~ 2001 1,329 1, 5, Life 20%, 33%, 47% Pennsylvania~ 2006 5,369 43% 57% 1, 5, Life 56%, 20%, 24% Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 46

Asian Blk Cauc. Hisp. M.East Native Other UNK Arizona~ 8% 5% 65% 15% 4% 2% 1% California~ 40% 8% 22% 13% 5% 0% 11% 1% Colorado 11% 2% 75% 9% 1% 2% Delaware Illinois 9% 17% 68% 4% < 1% 2% Indiana Iowa~ Kansas 23% 5% 60% 12% < 1% < 1% Maryland~ 7% 20% 69% 1% < 1% 2% Michigan~ Mississippi~ 6% 32% 62% Missouri~ 5% 19% 69% 2% 1% 1% 1% 3% New Jersey~ Pennsylvania~ 5% 13% 78% 2% 1% 1% 1% Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 47

21-24 25-34 35-44 45-54 55-64 65 + UNK Arizona~ 91 478 765 803 541 192 California~ 41 629 825 589 304 76 Colorado 5 34 65 75 52 16 6 Delaware Illinois 659 2840 5381 1137 Indiana 103 909 1413 1691 1227 437 3 Iowa~ Kansas 9 40 82 74 35 15 Maryland~ 7 37 50 81 48 21 Michigan~ Mississippi~ 21 125 235 824 312 16 Missouri~ New Jersey~ Pennsylvania~ 208 836 1265 1436 1093 504 Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 48

Start Duration Violations Rscnd.Rqst $ Seized Arizona~ 2003 1, 5, 10 23, 194, 788 6, 60, 291 727,453.66 California~ 2007 1, 5, Life 780 61 91,141.43 Colorado Delaware 2010 3, 5, 10, Life 2004 1, 5, Life Illinois 2002 Lifetime*** 3,131 1,308,260.06 Indiana Iowa~ 2004 1, 5, Life 2004 Lifetime Kansas 2010 2, Life 25 Maryland~ 2011 2, Life 14 Michigan~ 1997 Lifetime Mississippi~ 2003 5, 10, Life 988 Missouri~ New Jersey~ 1996 5, Life 2001 1, 5, Life Pennsylvania~ 2006 1, 5, Life 517, 189, 226 1018 352,818.23 Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 49

If you have any questions: Larissa T. Pixler Office of Problem Gambling Program Administrator 602.255.3813 Cell: 602.402.4887 lpixler@azgaming.gov Larissa T. Pixler NCPG SE Interstate Comparison July 19, 2013 50