CAPITALISING FROM THE ECONOMIC

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International Business School THE TOURISM INDUSTRY IN MALAYSIA: CAPITALISING FROM THE ECONOMIC TRANSFORMATION PROGRAMME Hooi Lai Wan, ACIS, PhD

The top 10 in arrivals The Tourism Industry in Malaysia The top 15 in global receipts The 7 th largest contributor to the Malaysian economy GNI total of RM37.4 billion in 2011 By 2020: will contribute RM103.6 billion in GNI arrivals increasing to 36 million

The Tourism Industry in Malaysia Experienced strong historical growth of 14% over the last decade and 12% over the last five years Ranks 13th globally for tourist receipts and 9th for tourist arrivals Growth dependent on growth in the number of arrivals rather than on yield per tourist

Source: Tourism Malaysia, UNWTO Tourists Receipts and Arrivals in Malaysia

Tourists Arrivals and Yields in Malaysia Short-haul: Indonesia, Philippines, Vietnam; Medium-haul: China, India, Saudi Arabia, UAE, Japan, South Korea, Australia; Long-haul: UK, France, Germany, Netherlands, Russia Source: Tourism Malaysia, UNWTO

The Tourism Industry in Malaysia 75% of Malaysia s growth has been due to the increase of tourist arrivals a compared to only 25% growth from yield The comparatively lower yield per tourist t is attributed to lower average length of stay, lower spending per day, and dependence d on arrivals from short-haul markets Shift its focus on growing yield per tourist rather than to rely heavily on growth in tourist arrivals

Source: Pemandu Malaysia

Malaysia - Towards Achieving Vision 2020 1MALAYSIA People First, Performance Now GTP : National Key Result Areas (NKRAs) N1 Crime N2 Education N3 Corruption N4 Low Income Households N5 Urban Public Transport N6 Rural Basic Infrastructure P1 P2 P3 Government Transformation Programme (GTP) 6 NKRAs NEM :Strategic reform initiatives (SRIs) New Economic o c S1 Re-energizing energizing the private sector Model S2 Developing a quality workforce (NEM) 8 SRIs S3 Creating a competitive domestic economy 10 th Malaysian Plan S4 Strengthening the public sector Internally driven, externally aware Leveraging on our diversity internationally Transforming to high income, through specialization P4 Unleashing productivity led-growth and innovation P5 Nurturing, attracting act and retaining top talent P6 Ensuring equality of opportunities and safeguarding the vulnerable P7 Concentrated growth, inclusive development P8 Supporting effective and smart partnerships P9 Valuing environmental endowments P10 Government e as a competitive t e corporation o S5 Transparent and market friendly affirmative action S6 Building the knowledge base and infrastructure S7 S8 Enhancing the sources of growth Ensuring sustainability of growth Source: Ambak, A.R 8

Source: Pemandu Malaysia

The Tourism National Key Economic Area (NKEA) Identified 12 Entry Point Projects (EPPs) across five themes to enhance the sector s contribution to the national economy Since January 2011: 9 initiatives under 6 EPPs cumulative private investment of RM16 billion GNI contribution of RM6.5 billion creating 37,900 jobs by the year 2020

12 EPPs and 3 BOs Tourism growth from RM36.9 billion in GNI in 2009 to RM103.6 billion in GNI by 2020 0 Tourist arrivals (from 24 million in 2009 to 36 million by 2020-15ti 1.5 times growth) Yield/receipts per arrival (from RM2,260 in 2009 to RM4,675 by 2020 - two times growth) Tourist receipts (from RM53 billion in 2009 to RM168 billion by 2020-3.2 times growth) are expected to increase.

Source: Tourism Malaysia, UNWTO Contribution of EPPs to GNI

Theme Entry Point Projects (EPP) Affordable Luxury EPP 1 EPP 2 EPP 3 Positioning Malaysia as a duty-free shopping destination for tourist t goods Designating Kuala Lumpur City Centre-Bukit Bintang area as a vibrant shopping precinct Establishing three new premium outlets in Malaysia Nature Adventure EPP 4 Establishing Malaysia as a global biodiversity hub Family Fun EPP 5 EPP 6 Developing an eco-nature integrated resort in Sabah Creating a Straits Riviera Events, Entertainment, EPP 7 EPP 8 EPP 9a Targetting more international events Spa and Sports EPP 9b Establishing dedicated entertainment zones Developing local expertise and better regulating the spa industry Expanding sports tourism offerings in Malaysia beyond hosting events Business Tourism EPP 10 Establishing Malaysia as a leading business tourism EPP 11 EPP 12 destination. Cross-theme projects: Medium-haul connectivity; better quality hotels Enhancing connectivity i to priority i medium-haul markets; and improving rates, mix and quality of hotels.

Business Opportunities Food and Beverage The GNI is expected to increase by RM3.6 Outlets billion creating 9,600 job opportunities in 2020. Total capital expenditure required is estimated to be RM1.4 billion Local Transportation Tourists spend about 10% of total expenditure (about RM230 per visit) on local transportation. The GNI impact is expected to be RM0.7 billion with 45,000 jobs generated by 2020. Total capital expenditure required is estimated to be RM1.2 billion. Tour Operator Segment The GNI is expected to increase by RM0.9 billion in 2020. Total capital expenditure required is estimated to be RM1.1 billion generating 7,450 additional jobs, including 2,300 additional tour guides.

Funding for the Tourism Sector in Malaysia Source: Tourism Malaysia, UNWTO

Conclusion The ETP a whole-of-a government approach the transformation of Malaysia towards a developed and high- income nation is now progressing smoothly With a rigorous governance structure to ensure accountability in implementation as well as the commitment of the Government, the implementation of the ETP will transform Malaysia towards achieving Vision 2020.