ING Insurance. Update on preparations for the IPO of ING Insurance. Jan Hommen CEO. London 19 September 2013

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ING Insurance Update on preparations for the IPO of ING Insurance Jan Hommen CEO London 19 September 2013 www.ing.com

Key points ING has entered the end phase of the EC restructuring and streamlined its portfolio Next payment to the Dutch state scheduled for November 2013, while maintaining strong capital ratios Double leverage of EUR 4.4 bln at 2Q13 is covered by current market value of stakes in ING U.S. and SulAmerica Divestments Insurance/IM Asia have so far generated proceeds of EUR 4.7 bln and a transaction gain of EUR 0.8 bln Base case of an IPO for Insurance Europe will mark final key step in the restructuring ING Insurance (ING V) will be the new IPO entity Financial leverage in ING Insurance has been significantly reduced Aim to be ready to go to the market in 2014 ING Insurance has an experienced Executive Team ING Insurance Update - 19 September 2013 2

ING has entered the end phase of the EC restructuring and has significantly streamlined its portfolio Disposals completed and announced as part of the EC restructuring requirements Divest Insurance Latin America Life & Pensions Insurance ING U.S. IPO (29%) Part of SulAmerica* Largest part of Asia, including ING Life Korea** Sale ING Direct USA Relevant parts of WUB transferred to NN Bank In addition, ING optimised its portfolio to bring more focus to the bank Additional divestments including: Private Banking Asia and Switzerland ING Real Estate Investment management ING Car Lease ING Direct Canada & UK Local custody services business in CEE Total proceeds transactions completed was EUR 23 bln and total proceeds transactions announced, pending completion, is EUR 1.5 bln*** * Excluding sale of part of SulAmerica announced but not yet completed, the remaining stake in SulAmerica is 21.5% ** Excluding the sales announced but not yet completed, the remaining parts in Asia include ING Life Japan and rest of IIM Asia *** Transactions announced but not yet completed include part of SulAmerica, Mexico mortgage business, CMF, ING-BoB Life, IIM Korea and ING Life Korea ING Insurance Update - 19 September 2013 3

ING is more focused and more efficient ING Group has less assets (in EUR bln)* ** ING Group has less FTEs* 312 1,035-14.5% 322 830 Total Assets Insurance Total Assets Bank 49,551-33.7% 18,345 75,109 64,298 FTEs Insurance FTEs Bank 31 December 2008 30 June 2013 31 December 2008 30 June 2013 Leverage of the Bank*** is reduced Cost/income ratio Bank* 45 85.3 24 54.7 31 December 2008 30 June 2013 FY 2008 * 2008 figures are based on historical published figures ** Insurance assets rose slightly as decrease in assets due to divestments were offset by growth in the US, Netherlands and Korea/Japan due to FX impact and increase revaluation reserve *** Defined as: assets/shareholders equity. The CRD IV leverage ratio was 3.9% at 30 June 2013 1H13 ING Insurance Update - 19 September 2013 4

ING s equity and capital have strongly improved ING Group Equity (in EUR bln)* 49.9 ING Group Market Capitalisation (EUR bln)* 33.3 17.3 10.9 31 December 2008 30 June 2013 23 January 2009 13 September 2013 ING Group Debt/Equity ratio (%)* 13.8 Core Tier 1 ratio (%)* 11.8 7.2 7.3 31 December 2008 30 June 2013 31 December 2008 30 June 2013 * 2008 figures are based on historical published figures ING Insurance Update - 19 September 2013 5

Next payment Dutch state scheduled for November 2013, while maintaining strong capital ratios Strong capital position despite dividend upstream to Group in 2Q13 12.3% -0.7% 0.2% 11.8% -1.1% 10.7% 10.2% fully loaded More than EUR 10 bln paid to the Dutch State (in EUR mln) 10,156 3,531 375 375 375 2,406 750 750 750 10,000 10,000 7,750 1Q13 Dividend to Group Other 2Q13 Impact CRD IV at Pro-forma CRD IV implementation Oct. 2008 Paid to date Core Tier I securities Nov. 2013 March 2014 May 2015 Total payments Premium & Coupon payments ING Bank's core Tier 1 ratio was 11.8% at 2Q13 The pro-forma CRD IV core Tier 1 ratio on introduction at 1 January 2014 is 10.7% and on a fully loaded CRD IV basis 10.2%, exceeding ING's ambition 2015 target of at least 10% Strong capital generation ING Bank allows for final payments to the Dutch State, while maintaining strong capital ratios Next tranche repayment of core Tier 1 securities to Dutch State is scheduled for November 2013 ING Insurance Update - 19 September 2013 6

Group holding double leverage has been strongly reduced Group core debt (double leverage) (EUR bln) Share price Voya since IPO (USD) 7.1-0.8-1.8 30.1 4.4 0.3-4.2-0.5 0.1 19.5 1Q13 ING U.S. IPO and sale stake SulAm Up-stream from Bank 2Q13 Payment to NN Bank 71% MV US Stake in SulAm Pro-forma IPO 2 May Double leverage in the Group was EUR 4.4 bln at 2Q13. On 1 July, the Group provided EUR 300 mln capital to NN Bank and EUR 30 mln transition costs to set up NN Bank Current market value of remaining 71% stake in ING U.S., as well as the sale of an additional part of ING s stake in SulAmerica and the market value of the remaining 21% stake would offset the remaining double leverage On 13 September, ING U.S. filed a registration with the SEC in connection with a possible sale of a second tranche of ING U.S. s common stock by ING Group 13 Sep ING Insurance Update - 19 September 2013 7

Overview divestments Insurance/IM Asia Multiple transactions announced (in EUR bln) IFRS Book Value Cash consideration Transaction result (estimate) Completed HK/Thailand 0.95 1.64 0.95 Malaysia 0.62 1.34 0.75 ING Vysya Life and KB Life 0.21 0.19-0.02 Announced CMF, ING-BoB Life and IIM Korea 0.15 0.26 0.08 ING Life Korea 2.45 1.24-0.95 Total 4.38 4.67 0.81 Still remaining Japan 1.67 IIM Asia 0.12 ING Insurance Update - 19 September 2013 8

ING Insurance (ING V) will be the IPO entity ING Group ING Bank ING Insurance (ING Verzekeringen) Insurance ING U.S. ING U.S. will be transferred out of ING Insurance to the Group holding company, clearing the way to use ING Insurance (ING Verzekeringen) as the IPO entity for Insurance Europe The transfer of ING U.S. will be done as a dividend upstream to the Group before the end of 2013 The transfer will not have an impact on ING Group s capital ratios, and future proceeds from the sale of our remaining stakes in ING U.S. and SulAmerica will be used to redeem double leverage at ING Group The transfer will have no material impact on the leverage ratio for ING Insurance, as both the debt and equity of ING U.S. will be transferred to ING Group ING Insurance Update - 19 September 2013 9

ING Insurance debt significantly reduced Pro-forma ING Insurance (ING V) excl. ING U.S. 30 June 2013 (in EUR bln)* ING Insurance net debt (in EUR bln) Europe 14.1 Equity 14.4 Asia 1.8 Net debt** 3.1 ING Re & Other 1.6 4.7-0.1-0.3-1.1 3.1 17.5 17.5 2Q13 IC US Sales CMF, ING-BoB Life, IIM Korea ING Life Korea Pro-forma Removing the US from ING Insurance (ING Verzekeringen NV) clears the way to use ING Insurance as the IPO entity Excluding the US, ING Insurance had EUR 4.7 bln of net debt at 30 June 2013, and that will be reduced to EUR 3.1 bln using the proceeds from the announced sales Insurance/IM Asia and the full redemption of intercompany debt from ING U.S. As we move towards an IPO, the final capital target yet to be finalised under regulatory, rating and economic constraints * Including capital injection NN Bank, announced sales Insurance/IM Asia and redemption intercompany debt from ING U.S. ** Hybrids and Financial Debt, net of cash ING Insurance Update - 19 September 2013 10

IPO preparations on track to be ready to go to the market in 2014 2011 Legal structure aligned for separation EurAsia and U.S. 2012 2013 Separate divestment of Asia announced Operational disentanglement of EurAsia and US Insurance/IM operations completed Stepping up efforts to prepare for base case IPO Merger commercial operations WUB/NN Bank 2014 Planned IPO Transfer ING U.S. to ING Group clearing the way to use INGV as the IPO entity Transaction structure and exact timing still to be determined Transaction is planned in 2Q-4Q 2014, depending on market conditions Transaction structure is still to be determined. IPO is base case but final form of the transaction could include a (partial) spin-off All forms require substantially the same preparations and key criteria to assess transaction structure include Capital considerations for ING Group and ING Insurance (INGV) Effect on shareholder value, particularly in light of market conditions Complexity, risk and time frame of process ING Insurance Update - 19 September 2013 11

ING Insurance has a new and experienced Executive Team Management Team Lard Friese Joined 2008 Chair More than 22 years of experience in the financial services industry, most recently with NN, ING Insurance EurAsia Leadership positions at AEGON, VNU/ACNielsen, Ceska Pojistovna and Generali-PPF Holding Key Corporate Roles Bruce Hodges Joined 2012 Chief Technology Officer Former CEO Life Malaysia Extensive international experience in financial services Delfin Rueda Joined 2012 Chief Financial Officer More than 20 years of experience in the financial services industry, most recently with Atradius Previously held leadership positions at UBS and J.P. Morgan Dailah Nihot Joined 2000 Director Corporate Communications & Affairs Head Corporate Sustainability ING Group Extensive experience in corporate communications, PR, media relations and CSR Doug Caldwell Joined 1999 Chief Risk Officer More than 22 years of experience in the financial services industry, most recently with ING Insurance Asia Pacific Leadership posititions at ING Re, ING Group and ING Insurance US Duncan Russell Joined 2012 Head of Corporate Finance* Managing Director Group Acquisitions & Divestments for ING Previously Head of European Insurance Research, Managing Director JP Morgan Dorothee van Vredenburch Joined 2009 Chief Change & Organisation More than 25 years of experience in the financial services industry, most recently with ING Group Previously held leadership positions at Citigate Europe and RedZebra Group Janet Stuijt Joined 2008 General Counsel & Head of Legal and Compliance Member of the Global Legal Committee ABN AMRO & Regional Legal Counsel for ABN Amro Singapore David Knibbe Joined 1997 CEO ING Insurance International More than 15 years of experience in the financial services industry, most recently with NN Leadership positions at ING s life insurance JV with Piraeus Bank in Greece, ING Bank and ING Investment Management Stan Beckers Joined 2013 CEO of ING Investment International More than 30 years of experience in the financial services industry, most recently with BlackRock Leadership positions at Barra, Kedge Capital, Alpha Management Group, Barclays Global Investors, several pension funds, and KAS Bank * Includes Capital Management ING Insurance Update - 19 September 2013 12

Disclaimer ING Group s Annual Accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union ( IFRS-EU ). In preparing the financial information in this document, the same accounting principles are applied as in the 2Q2013 ING Group Interim Accounts. Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Actual results, performance or events may differ materially from those in such statements due to, without limitation: (1) changes in general economic conditions, in particular economic conditions in ING s core markets, (2) changes in performance of financial markets, including developing markets, (3) consequences of a potential (partial) break-up of the euro, (4) the implementation of ING s restructuring plan to separate banking and insurance operations, (5) changes in the availability of, and costs associated with, sources of liquidity such as interbank funding, as well as conditions in the credit markets generally, including changes in borrower and counterparty creditworthiness, (6) the frequency and severity of insured loss events, (7) changes affecting mortality and morbidity levels and trends, (8) changes affecting persistency levels, (9) changes affecting interest rate levels, (10) changes affecting currency exchange rates, (11) changes in investor, customer and policyholder behaviour, (12) changes in general competitive factors, (13) changes in laws and regulations, (14) changes in the policies of governments and/or regulatory authorities, (15) conclusions with regard to purchase accounting assumptions and methodologies, (16) changes in ownership that could affect the future availability to us of net operating loss, net capital and built-in loss carry forwards, (17) changes in credit-ratings, (18) ING s ability to achieve projected operational synergies and (19) the other risks and uncertainties detailed in the Risk Factors section contained in the most recent annual report of ING Groep N.V. Any forward-looking statements made by or on behalf of ING speak only as of the date they are made, and, ING assumes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information or for any other reason. This document does not constitute an offer to sell, or a solicitation of an offer to buy, any securities. www.ing.com ING Insurance Update - 19 September 2013 13