VMware Mirage Centralized Desktop Management with local Execution



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VMware Mirage Centralized Desktop Management with local Execution Daniele Palazzo Head of IT Leiter Consulting Team & Beat Utzinger Senior Virtualization Architect

08:30 08:40 Begrüssung Einleitung W. Keller 08:40 09:00 VMware News from VMworld 2012 Barcelona D. Palazzo 09:00 09:30 VMware vsphere 5.1 What s New? P. Pletscher 09:30 09:45 Neuer Lizenzierungsmodell bei VMware P. Pletscher Agenda 09:45 10:25 Violin Memory J. Stiefenhofer Virtualization with the Power of Memory 10:25 10:45 Pause 10:45 11:25 VMware Horizon Applikation Manager B. Utzinger 11:25 12:10 VMware Mirage D. Palazzo / B. Utzinger Centralized Desktop Management with local Execution 12:10 12:20 Fragen & Antworten Alle 12:20 Stehlunch

Why is Desktop Management so hard? App compatibility problems Mobile users Patch Tuesday Hardware failures Lost or stolen devices

Result: Desktop Management is Expensive Operational expense for every acquisition cost A typical organization spends approximately 3 dollars in operational expense for every dollar spent on PC hardware acquisition.

VMware Mirage IT Manages a logical copy (CVD) Highly efficient synchronization Users run their normal hardware

Benefits of Central Management with Local Execution OS Migration Backup Help desk Support Manage centrally - Execute locally Single Image Mgmt HW Austausch Disaster Recovery

Mirage Technologie

Wie es funktioniert Centralized Image Local Copies Core Image Optimized Sync & Desktop Streaming Mirage Server Mirage Client Manage Centrally Execute Locally

Optimized Endpoint Delivery and Synchronization Block-based bi-directional network de-dup over WAN > 90% de-dup on uploads Storage de-dup and continuous snapshot based protection 24 snapshots by default, lightweight on client and server Desktop streaming & caching over WAN Minimal set size < 10% of full image Branch Reflector: Download once, serve locally in branch 50 endpoints one download = 50X reduction Throttling based on interaction Keyboard/Mouse activity and network load measured

Layered Single Image Management User Data & Profile User Installed Apps Machine Identity Departmental App (Experimental) Base Image Driver Library Mirage splits desktop up into logical layers All layers are stored in the data center Granular operations on layers (restore, migrate, update) Personalized blue layers continuously backed up in data center Red layers managed by IT Single image (OS + core apps) Hardware independent base-image In-place image swapping (zero touch) Desktop Layers

Single Image Management Reference Reference CVD created from a reference PC Merged CVD is uploaded BI is downloaded optimally & merged with endpoint UIA Machine Reference CVD 1 CVD Base Image Base Image is captured from reference CVD CVD 2 Zero touch: no installation at the endpoint Personalized apps and profiles preserved Highly WAN optimized Minimal end-user downtime Safety net: Can revert to previous version quickly Base Image is applied to designated CVD collections Laptops w/ Mirage Client

Endpoint Continuity Stream CVD to new device Fully managed / synchronized Content Apps OS HP Mirage Server WAN Re-base CVD onto VM Dell VM Pool Content Apps OS for VM Access PC on central VM via remoting protocol Migrate full image (CVD) into data center Mount CVD onto VM for universal access Restore CVD onto a new device

USE CASES

System Recovery Without Mirage: Re-image Windows Join to domain Install drivers/agents Install updates Install company apps Install user apps Restore user data User: Installs missing apps Personalizes PC With Mirage: Install Mirage client (if needed) Assign image to client Client reboots into restored image

Windows 7 Migration Without Mirage: Prepare & ship loaner Ship user laptop to IT Back-up user data Re-image to Win7 Rejoin domain Install updates Install corporate apps Restore user data Run USMT Ship to user User personalization With Mirage: Assign Win7 base image Client downloads bits optimally Client reboots into Win7, automatic join, profile migrated

DEMO

Anwendungsbeispiel: ADAC [We] are able to migrate over everything that made that desktop personal to our users...it was able to separate the IT images on the desktop PCs from the user space applications, files and personalization. Komplette Desktop Migration 2400 Desktop PCs migriert auf neue Labtops in 3 Wochen ohne Probleme Nach der Migration bleibt Mirage weiter im Einsatz als Backup/Recovery- Lösung Stefan Brandstetter, IT Manager ADAC e.v. Europe s largest automobile association

The Challenge Ausrollen von 2400 neuen Labtops Übernehmen aller Applikation und Benutzereinstellungen/-daten Kein Unterbruch der ADAC Dienstleistungen Keine Einheit der installierten PCs und Applikationen Beschränkte IT Resourcen

IT kann das Image von den Applikationen und Benutzerdaten separieren Pro Tag konnten 150-160 Benutzer über Nacht migriert werden Es konnte ein einheitliches Base Image ausgerollt werden The Solution Der Endbenutzer hat keinen Unterschied festgestellt (trotz gezielter Suche)

Neu zentral verwaltetes Base Image Disaster Recovery inklusive Zusätzliche Vorteile Link zum Whitepaper: http://www.vmware.com/files/pdf/mirage/vmware-mirage-adac-case-study.pdf

In Summary