Product Overview Interoute s VPN Branch / IHC is specifically designed to deliver an efficient, simple and cost effective way of connecting together your sites in multiple locations and countries to provide a single fully managed wide area network (WAN) capability. VPN Branch / IHC is a single layer-3 VPN service with Ethernet presentation. It provides managed secure access to your IP VPN from a remote branch site via reliable regional suppliers of xdsl connectivity. As a part of the service, we include the provision of the telephone line that is a necessary component of the internet connection over xdsl. A VPN Branch Connector instance for terminating the secure tunnels from the remote Branch sites on the Interoute network is hosted in an Interoute Virtual Data Centre (VDC) and is provided free as part of the service. 1
Typical Implementations VPN Branch / IHC service is recommended for customer sites requiring a single layer-3 VPN connectivity with a typical 10Mbps downstream capacity. It is an ideal service for: Small office locations and retail shops that need to access private resources and share corporate applications. Enterprises that don t want to have a multitude of contracts, different contact desks and pricing for their network services. Enterprises requiring secure access to the Cloud Technical Product Details VPN Branch / IHC provides a customer site with secure connectivity back to their private network across Interoute s core backbone. A xdsl modem and a fully pre-configured Cisco CPE router are shipped to your site. Connect the cables (supplied by Interoute together with the modem and CPE) and switch on the devices, following instructions in the Installation Guide. The service will be activated automatically. VPN Branch is a single layer-3 VPN service with Ethernet presentation. A private, customer-dedicated Branch Connector terminates multiple secure tunnels from multiple geographically dispersed sites. VPN Branch / Interoute Hybrid Connect Bring Your Own Internet (BYOI) You have an option to procure or use your own Internet access to connect to VPN with Interoute s VPN Branch / IHC service. Cisco CPE router and a Connector are provided and managed by Interoute. The following minimum specifications must be met for the successful delivery and operation of the Service. WAN interface IP address can only be assigned using DHCP. The CPE (Cisco 881) provided by Interoute shall be connected to a device that supports full DHCP capabilities. The CPE will request an IP address, subnet mask and a default gateway to connect to the Internet. WAN interface can have either a) a Public IP address; or b) an RFC1918 NAT-ed IP Address. When RFC1918 IP addresses are used for the WAN interface it is solely customer s responsibility to ensure that the subnet is not reused somewhere else on their network. Interoute provided CPE WAN interface accepts Ethernet presentation only. 2 2
Supported Service Changes LAN renumbering of IP address subnet Allows for single local LAN Connectivity Limitations The following features are not supported: Dynamic LAN routing protocols Localised CE-based DHCP pools Localised CE-based NAT Multiple Layer-3 IP VPN services Split-Horizon routing (e.g., local Internet breakout) Service Options Internet connection provided by Interoute Internet connection provided by Customer ( BYOI ) Internet Central 3 3
Performance Statistics Performance of each service will depend on several factors, such as link bandwidth and utilisation, distance from the local xdsl exchange, condition and length of the telephone line, number of users and type of applications, CPU usage, distance from the Branch Connector, etc. Typical speed (downstream / upstream)* 10Mbps / 1 Mbps No. of Ethernet ports for service delivery 1 Max. no. of Protocol Prefixes 50/100 (static, BGP) Max. Power Consumption (CE) 60W Acoustic Noise 31.4dBa * Varies per country Key Features & Benefits Features Standard Features Description Service Levels Agreement Service credits up to 100% of Installation charge in case of delivery delay. Time To Repair Proactive Communication Managed CPE Routers 24x7 Customer Service Interoute aims to resolve any outages within 2 business days of you reporting the outage to us. Interoute provides the customers with updates on progress of open outage tickets at least twice a day. Cisco 881 Ethernet Sec Router. Service includes next-business-day hardware replacement support (in countries where this is available). 24x7 support from Interoute Customer Contact Centre (CCC). Benefits Deploy a secure platform for your users and applications Activate the service instantly and with an ease Decrease Total Cost of Ownership (TCO) Integrate seamlessly into the Unified Connectivity IP VPN Simplify the network operation and expansion by using a single trusted provider to connect your locations worldwide Get direct access to a full suite of added value services 4 4
VPN Branch / IHC enables access to: Services Unified Connectivity IP VPN Internet Central Hosted Lync (Voice and Online Collaboration) Virtual Data Centre (VDC) Description Seamlessly integrate with layer-3 Unified Connectivity IPVPN services. Order Interoute s Internet Central service and use your VPN Branch / IHC for access to the Internet. Internet Central is a centralised managed next-generation firewall service specifically designed for our VPN customers who need to give their users secure, flexible and cost effective access to the public Internet. It is delivered as a central connection (up to 1Gbps) provided in one of Interoute s Data Centres. With Internet Central you gain total control with one set of firewall rules for your traffic. Get access to Interoute s Hosted Microsoft Lync platform which offers SIP trunking for outbound calls, Direct Dial Inward (DDI) numbers for inbound call support, instant messaging, online presence, video and desktop sharing capability. Virtual Data Centre (VDC) is Interoute s scalable, fully automated Infrastructure as a Service (IaaS) solution. VDC provides on demand computing, storage & applications integrated into the heart of your IT infrastructure. How to order Please contact your Interoute Account Manager. Further Information & Support For product queries please consult your Account Manager. For further features and description of products, refer to the Interoute website. http:///unified-ict/connectivity 5 5