HEALTH CARE SERVICES MANAGEMENT

ECTS Information Package: Degree Programme Bachelor's degree in HEALTH CARE SERVICES MANAGEMENT www.gri.ipt.pt

A - General Description Programme Title - Gestão e Administração de Serviços de Saúde Qualification awarded - Bachelor's degree in Health Care Services Management Level of qualification - First-Cycle degree, ISCED Level 5, EQF Level 6 Specific admission requirements General In order to be eligible to this bachelor's degree, students must hold the high-school diploma or legally equivalent qualification. Application can also be made through the following special entry routes: Students coming from the Portuguese education system through re-admission, degree change and transfer schemes; Holders of a Foundation Course Diploma (CET); Adults aged more than 23 who have passed tailor-made examinations intended to assess their ability to pursue higher education studies; Holders of Intermediary or Graduate degree diplomas; Students coming from foreign higher education. Specific Applicants who have passed one of the following national access examinations are eligible for direct entry in the bachelor's degree in Health Care Services Management. Without prejudice to the general admission requirements and based on IPT's internal regulations, the following applicants may be admitted to the bachelor's degree, but subject to admission quotas: - applicants coming from the following regions: Castelo Branco, Leiria, Portalegre and Santarém (30%); -the applicants who have completed in the preceding year Technological Specialisation Courses offered by IPT and; - the applicants who have completed level 4 Vocational Programs (20%). Instituto Politécnico de Tomar 14-05-2013 2/30

Specific arrangements for recognition of prior learning (formal, non-formal and informal) General Procedures on the recognition of credits gained in previous learning are established in the regulations for the Recognition and Validation of Qualifications and Skills of ESGT-IPT available at http://webmanager.ipt.pt/mgallery/default.asp?obj=4535 Specific Qualification requirements and regulations: 180 ECTS credits distributed across 6 curricular semesters (3 years), each with 40 weeks of full-time study (20 weeks per semester). These qualification are based on the provisions set out in Decree-law No.74/2006, dated 24 March. Profile of the program: This programme has been designed and structured to provide the students with skills and abilities to understand topics such as the intervening factors in resources management, processes and behaviours in healthcare organizations, as well as how to incorporate in their performance a prospective, long-term, strategic vision of their organizations within the context of evolution of the health system. Instituto Politécnico de Tomar 14-05-2013 3/30

Key learning outcomes: On completion of this program in Health Care Services Management students should: 1. Reveal to have acquired appropriate knowledge of current health system, have basic economic reasoning skills, know the epidemiology principles and its practical applications to clinical management as well as have basic foundations of conventional and innovative organisational models for hospital visits, with or without hospitalisation, external consultation, hospital emergency and its economical and organisational implications, both internal and external; 2. Be familiar with current management models of public and private clinical units; 3. Have a good understanding of management tools and be able to apply them to improve the effectiveness of health units having in mind the peculiarities of each type of health organisation. That includes health care organisations (hospitals, health centres, clinics, etc.). 4. Reveal to have acquired competences in multidisciplinary matters such as strategic analysis and health care trends; information systems and the dynamics and evolutionary trends of the public health care system directing the acquisition of practical skills to the management of key areas within enterprises and organisations within this activity sector such as innovation and change management, health quality, health teams management, support to decision-making and financial management, health investment analysis and management support to clinical care as well as organisational change programs in health care units. Occupational profiles of graduates with examples: This Health Care Services Management program aims at training individuals to occupy management positions within this activity sector. Among others, graduates from this program are prepared to perform as: medical sales representatives; health product and consumables managers; assistant managers within health care services; assistant managers in health centres; quality health care managers; home care support managers; health care information and statistics managers; specialist technician within local/central government bodies; manager and analyst of health technologies; analyst and consultant within the health care sector, trainer. Access to further studies: The Health Care Services Management degree allows access to postgraduate and second-cycle programs (Masters). Graduates from this study program have the opportunity to proceed their studies at the ESGT by applying for the Master's degree in Health Resources Management. Instituto Politécnico de Tomar 14-05-2013 4/30

Course structure diagram with credits Course Title Year Semester Credits Financial Management 2 S1 5 Healthcare Management I 2 S1 6 Healthcare Purchasing 2 S1 5 Human Resources Management 2 S1 5 Management Accounting 2 S1 4 Statistics for Social Sciences 2 S1 5 Accounting for Healthcare Organisations 2 S2 4 Administrative Law 2 S2 4 Epidemiology 2 S2 5 Healthcare Administrative Procedures 2 S2 6 Hospital Resources Management 2 S2 6 Strategy and Logistics 2 S2 5 Auditing for the Public Sector 3 S1 5 Healthcare Information and Communication Technologies 3 S1 5 Healthcare Law 3 S1 4 Healthcare Management II 3 S1 6 Management Control Systems 3 S1 5 Public and Corporate Finance 3 S1 5 Design and Implementation of Hospital Policies 3 S2 5 Healthcare Planning 3 S2 5 Healthcare Project Management 3 S2 6 Labour Law 3 S2 4 Placement/Internship 3 S2 10 Instituto Politécnico de Tomar 14-05-2013 5/30

Examination regulations, assessment and grading General General assessment rules are in line with the Portuguese law and described in the Academic Regulations of ESGT-IPT available at http://webmanager.ipt.pt/mgallery/default.asp?obj=4538. The licenciado degree is awarded a final grade between 10 and 20 within a 0/20 scale as well as its equivalent in the European grading scale. Specific Graduation requirements: Completion of the program requires successful completion of all its constituent modules. Mode of study: Full-time or part-time in accordance with applicable regulations. Program director or equivalente Director: Jorge Manuel Marques Simões Erasmus coordinator: José Manuel Barros Pinheiro Nogueira ECTS coordinator: José Manuel Barros Pinheiro Nogueira Instituto Politécnico de Tomar 14-05-2013 6/30

Financial Management Course unit code 9480214 Second Year First Semester 5 Antonio Gabriel Simão de Castro The students are expected to be able to use the procedures inherent to the Financial Calculus, prepare and adjust the financial statements of the organisation for analysis, evaluate the economical and financial situation of the organisation. Good knowledge of Mathematics and Financial Accounting. 1 - Introduction to Financial Calculus 2 - Capitalisation Processes 3 - Annuities 4 - Loans Amortization 5 - Introduction to Financial Analysis 6 - Base Documents of Financial Analysis 7 - Major FA methods and techniques 9 - Financial Equilibrium Analysis 10 - Profitability and Risk Analysis - Matias, R.(2007). Cálculo Financeiro, Teoria e Prática. Lisboa, Portugal: Escolar Editora - Noves, J.(2012). Análise e Relato Financeiro Uma Visão Integrada de Gestão. Alfragide, Portugal: Texto Editores - Carrilho, J. e Pimentel, L. e Laureano, L. e Prates, M. (2005). Elementos de Análise Financeira Casos Práticos. Lisboa, Portugal: Publisher Team Lectures and tutorials focused on the resolution of practical cases. Six mini-tests to be held within class times of which only the best 4 will be taken into account for the final mark. Final Test. Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 7/30

Healthcare Management I Course unit code 9480203 Second Year First Semester 6 Pedro Manuel Dias de Figueiredo Pereira Marques The aim of this course is to promote learning through practical experience, provide the students with skills that will enable them to use the theoretical tools to prepare and evaluate a business project. 1. Concepts of management and healthcare management 2. Management in times of crisis 3. An approach to management reality through audit: a case study 4. Hospital management models 5. Primary care management models 6. ACES and ULS: integration versus autonmy 7. Private healthcare management 8. The Balanced Scorecard as a supporting tool for healthcare management - Campos, L.(2009). Governação dos Hospitais. (Vol. 1). Lisboa: Casa Das Letras Lectures focused on case study analysis. Preparation of a written essay including presentation and peer questioning worth 40% of the overall average mark + 1 written test. Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 8/30

Healthcare Purchasing Course unit code 9480213 Second Year First Semester 5 António Manuel Alves Cúrdia On completion of this module the students should be familiar with healthcare terminology, be able to identify purchasing procedures and techniques as applied to healthcare and acknowledge the advantages of electronic purchasing platforms. General concepts. Purchasing as a strategic advantage. Effectiveness indicators for purchasing. Purchasing centralisation in healthcare. ABC analysis - Pareto curve as applied to purchasing management. The Kraljic matrix. Demand forecasting methods. Legal and political framework for healthcare purchasing. Electronic purchasing and e-procurement. -, L.(2010). Livro Verde relativo ao alargamento da utilização da contratação pública electrónica na EU. Bruxelas: Comissão - Capelo, T.(2010). O impacto da negociação nas compras hospitalares - o caso do Hospital Infante D. Pedro. Aveiro: DEGEI - Andrade, J. e Nogueira, F. e Poeta, A. (2000). Entre a Inovação e o Planeamento. Novos Modelos de Gestão das Compras Hospitalares.Gestão e Desenvolvimento, 2, pp. 173-194. Lectures and tutorials supported by case study analysis. Formative tests. Written essay on a theme selected by the lecturer. Written test. Final exam for those students who didn't achieve the minimum standards for continuous assessment. Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 9/30

Human Resources Management Course unit code 9480306 Second Year First Semester 5 Maria Graciete da Purificação Reis Henriques Honrado On completion of the module the students should: - Be aware of the importance of strategic human resources management for the overall strategy of an organisation. - Be able to identify and use some HRM tools - List and describe the components of a HRM system. 1 - Introduction to Human Resource Management 2 - Organizational strategy and Strategic Human Resources Management 3 - Task analysis 4 - Recruitment, selection and integration 5 - Career Management 6 - Performance Management 7 - Compensation management 8 - Training and development 9 - Organisational dysfunctions - Pereti, M.(2001). Recursos Humanos. Lisboa: Edições Sílabo - Gomes, J. e Cunha, M. e Campos e Cunha, R. e Cardoso-Cabral, C. e Marques, C. (2008). Manual de Gestão de Pessoas e Capital Humano. Lisboa: Edições Sílabo - Cowling, A. e Mailer, C. (2003). Gerir os Recursos Humanos. Lisboa: Pub. D. Quixote Lectures. Team Group 40% Test 30% + Test 30% or Final Exam 100% Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 10/30

Management Accounting Course unit code 9480215 Second Year First Semester 4 Carla Maria Freitas dos Santos Joaquim On completion of this module the students should have learned the key budgetary management functions, be able to prepare budgets taking into account budgetary control requirements. No pre-requisites Key Concepts of Management Accounting. Calculation of production and maufacturing costs. Cost Centres. Basics of Budgetary Management. Annual Budgets. - Pereira, C. e Franco, V. (2001). Contabilidade Analítica. Lisboa: Rei dos Livros - Franco, V. e,. (2005). Contabilidade de Gestão O Apuramento dos Custos e a Informação de Apoio à Decisão. Lisboa: Publisher Team - Franco, V.(2006). Contabilidade de Gestão Orçamento anual e instrumentos de avaliação do desempenho organizacional. Lisboa: Publisher Team sessions. Practical assignment(40%)and written test(60%) Portuguese Mentoring in Spanish Instituto Politécnico de Tomar 14-05-2013 11/30

Statistics for Social Sciences Course unit code 9480201 Second Year First Semester 5 Cristina Maria Mendes Andrade Francisco Paulo Vilhena Antunes Bernardino Carvalho On completion of the module the students should have acquired critical skills and be able to carry out data analysis and make decisions with a good degree of autonomy. I - Descriptive Statistics. II - Probability. III - Sampling. IV - Theory of Estimation. V - Parametric Hypothesis Tests. VI - Regression and Correlation - Guimarães, R. e Sarsfiels Cabral, J. (2010). Estatística. Lisboa: Verlag Dashöfer Portugal - Maroco, J. e Bispo, R. (2005). Estatística Aplicada às Ciências Sociais e Humanas. Lisboa: Climepsi Editores Lectures and tutorials. Final written test or overall exam. A minimum average mark of 10/20 exempts students from taking the exam. Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 12/30

Accounting for Healthcare Organisations Course unit code 9480216 Second Year Second Semester 4 Carla Maria Freitas dos Santos Joaquim The students should gain critical skills on the analyis of accounting on health units (POCP and POCMS)and its articulation, be able aware of the need for accounting in healthcare units and be familiar with budgetary and accrual accounting. The Public Accounts, Concepts; The Official Plan of Public Accounts (POCP and POCMS): - Entities that must comply with POCP and POCMS; - Objectives of POCP and POCMS; - Structure of POCP and POCMS; - Comparing POCP/CNS/POCMS; - Accounting principles adopted by the POCP and POCMS; - Budgetary Control Accounts - Accrual Accounting - BORGES, A.(2010). ELEMENTOS CONTABILIDADE GERAL. (Vol. 1). LISBOA: AREAS EDITORA Lectures supported with audiovisual resources and practical classes focused on problem-solving. Written open-book test or final exam for the students who didn't achieve the minimum mark of 10/20. Students who obtained a mark higher than 16/20, either in the test or final in the exam, are required to take an oral exam. Portuguese Mentoring in Spanish Instituto Politécnico de Tomar 14-05-2013 13/30

Administrative Law Course unit code 9480105 Second Year Second Semester 4 Fernando Augusto Desterro Oudinot Larcher Nunes On completion of the course the students should have an overview of the ways of controlling the administrative activity, be able to contextualise the administrative jurisdiction within the universe of the Portuguese judicial system enshrined in the Constitution. Part I - Substantive Administrative Law Part II - Processual Administrative Law - ANDRADE, J.(2011). A JUSTIÇA ADMINISTRATIVA. (Vol. 1). COIMBRA: ALMEDINA - DIAS, J. e OLIVEIRA, F. (2010). NOÇÕES FUNDAMENTAIS DE DIREITO ADMINISTRATIVO. (Vol. 1). COIMBRA: ALMEDINA - SOARES, R.(1978). DIREITO ADMINISTRATIVO. (Vol. 1). COIMBRA: ALMEDINA Lectures Two mid-term tests within the regular assessment periods. Portuguese Mentoring in French Instituto Politécnico de Tomar 14-05-2013 14/30

Epidemiology Course unit code 9480208 Second Year Second Semester 5 Luís Manuel Dias Fialho de Morais At the end of the term the students should be familiar with the concept of epidemiology and its applications, understand the general principles and methods and apply the acquired knowledge in the context of multidisciplinary healthcare teams. 1.Concepts, applications and objectives of Epidemiology. 2.Explaining health/disease Models. 3.Descriptive Epidemiology, analytical studies; epidemiological models. 4.Risk Analysis 5.Information systems for healthcare 6.Epidemiological surveillance 7.Types of epidemiological studies. 8.Epidemiology and healthcare planning - Ferreira, A.(1990). Moderna Saúde Pública. Lisboa: Fundação Calouste Gulbenkian - Stone,. e Armstrong,. e Pankau, J. (1998). Introdução à Epidemiologia. Lisboa: McGraw Hill Portugal Lectures supported by team work. Team or individual assignment 50% Mid-term test 50% Portuguese Instituto Politécnico de Tomar 14-05-2013 15/30

Healthcare Administrative Procedures Course unit code 9480212 Second Year Second Semester 6 António Manuel Alves Cúrdia The students should be understand general administrative procedures, be familiar with the administrative principles and guarantees and with the establishment of contracts and the Public Procurement Code applied to healthcare. The key concepts of administrative procedures. The power theory and the administrative systems. Functions, duties, hierarchy and powers. The future public manager. Theories, critics, concepts and principles of the Administrative Code of Procedures. The Public Procurement (CCP). - Bandeira, P.(2008). Código dos Contratos Públicos. (Vol. 1). Lisboa: Dislivro - Botelho, J.(2002). Código do Procedimento Administrativo. Lisboa: Almedina - Carapeto, C. e Fonseca, F. (2005). Administração Pública Modernização, Qualidade e Inovação. Lisboa: Sílabo - Fontes, J.(2003). Curso Breve Sobre o Código de Procedimento Administrativo. Coimbra: Coimbra Editora Lectures. Practical classes supported by case study analysis. Emphasis is placed on the practical component using the multi method. Continuous assessment: -formative tests (10%) -assignment (40%) mide -mid-term test (50% with minimum passing mark of 8/20). Final assessment: final exam for those students who failed to meet the continuous assessment requirements. Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 16/30

Hospital Resources Management Course unit code 9480207 Second Year Second Semester 6 Pedro Manuel Dias de Figueiredo Pereira Marques The aim of this course is to promote theoretical and practical learning based on real cases of healthcare aspects, particularly in hospital contexts. 1 - Introduction: Basic Settings. Resources. The hospital resources. The hospital management structure 2 - The bureaucracy in hospitals. 3 - Resource allocation. 4 - Management of facilities and equipment. 5 - Management Information Systems. 6 - Human Resources Management. 7 - Administration of medication. - Carapeto, C.(2005). Administração Pública: Modernização, Qualidade e Inovação. (Vol. 1). Lisboa: Silabo Lectures supported by case study analysis Preparation of a written essay including presentation and peer questioning worth 40% of the overall average mark + 1 written test. Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 17/30

Strategy and Logistics Course unit code 9480211 Second Year Second Semester 5 Maria de Fátima Rodrigues Pedro José Manuel Barros Pinheiro Nogueira At the end of the course the students should have the ability to use the key features of planning, scheduling and production control to maximise productivity. 1-Demand forecasting. 2-Aggregated Planning. 3-Product and process analysis. 4-Materials management and independent demand inventories. 5-Just-in-time. 6-Strategic decisions. - Dilworth, J.(1989). Production and Operations Management. Lisboa: McGRAW-HILL - Marques, A.(1998). Gestão da Produção - Diagnóstico, Planeamento e Controlo. Lisboa: Texto Editores - Courtois, A.(1997). Gestão da Produção. Lisboa: LIDEL - Cooper, J.(1990). Logística e Planeamento da Distribuição. USA: Cetop Theoretical-practical classes focused on the resolution of practical cases. Written test. 1 practical assignment. Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 18/30

Auditing for the Public Sector Course unit code 9480304 Third Year First Semester 5 Carlos Fernando Calhau Trigacheiro Pedro Augusto Nogueira Marques At the end of the term the students must gain an overall understanding of the audit work and its technical, legal and personal terms. They should also have a general knowledge about the auditing stages: planning, developing and reporting the audit results to the stakeholders. There are no formal prerequisites. However, a good knowledge of accounting is recommended. 1. Introduction 2. Audit standards and the auditor profession 3. Commissioning and planning for audit work 4. Internal control 5. Audit evidence 6. Audit of financial statements and other accountability documents 7. Audit completion 8. Audit Report - Arens, A. e Elder, R. e Beasley, M. (2009). Auditing and Assurance Services: An Integrated Approach. Global Edition: Prentice Hall - IAASB, I.(2011). Handbook of International Auditing, Assurance and Ethics Pronouncements. USA: IFAC - Costa, C.(2010). Auditoria Financeira - Teoria e Prática. Lisboa: Rei dos Livros - Costa, C. e Alves, G. (2011). Casos Práticos de Auditoria Financeira. Lisboa: Rei dos Livros Lectures supported with case study analysis and resolution. Continuous assessment: class attendance, practical assignement and an individual test. Final summative exam for those students who didn't achieve the minimum standards for ongoing assessment. Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 19/30

Healthcare Information and Communication Technologies Course unit code 9480311 Third Year First Semester 5 Célio Gonçalo Cardoso Marques José António Ribeiro Mendes The European and Portuguese digital agendas; understand the importance of information society in health; develop skills related to electronic ID; data security and protection;is; Internet presence; Web 2.0 for health; e-learning platforms; on-line services. Not Applicable Not Applicable Information Society and Knowledge; European and Portuguese Digital Agendas; Information Society, Health; Electronic Identity Data Security and Protection Health Information Systems, Web Presence Web 2.0, Health, Integration and Sharing: Google Docs, Calendar, Sites, SurveyMonkey elearning and ICT in Health, online healthcare services and resources. - Mendes, J.(). Sociedade de Informação na Europa.Acedido em16 de maio de 2012 em http://www.e-learning.ipt.pt - Mendes, J.(). Sociedade de Informação em Portugal.Acedido em16 de maio de 2012 em http://www.e-learning.ipt.pt - Campos, R. e Silva, V. e Marques, C. e Mendes, J. (). Presença na Internet.Acedido em16 de maio de 2012 em http://www.e-learning.ipt.pt - Mendes, J. e Marques, C. e Silva, V. e Campos, R. (). Web 2.0.Acedido em16 de maio de 2012 em http://www.e-learning.ipt.pt Theoretical and practical laboratory classes focused on the resolution of practical cases. Written open test. A practical assignment with public discussion. A minimum of 7/20 grade points in each assessment component is required to pass. Portuguese Mentoring in English Not Applicable Instituto Politécnico de Tomar 14-05-2013 20/30

Healthcare Law Course unit code 9480315 Third Year First Semester 4 Francisco de Assis Travassos Cortez da Cunha Matos The students should have a general knowledge of basic fundamentals of healthcare law. Introduction. The State and the fundamental right to health protection. The National Health Service - management. Private Healthcare Units. The Public-Private Partnerships. The fundamental rights and duties of users. - Nunes, R.(2009). Regulação na Saúde. (Vol. 1). Lisboa: Vida Económica - Neves, M.(2011). Compilação de Legislação da Saúde. (Vol. 1). Tomar: Própria Lectures. Continuous assessment: two written tests. Portuguese Instituto Politécnico de Tomar 14-05-2013 21/30

Healthcare Management II Course unit code 9480303 Third Year First Semester 6 Luís Manuel Dias Fialho de Morais The students should have developed skills and knowledge in the area of service management, particularly planning, organization, management and management control in the public, private and social sectors. 1. Clinical codification and Performance in healthcare organisations 2. Management documents 3. Healthcare Planning 4. Clinical Governance 5. Corporate Governance 6. Entrepreneurship in healthcare 7. The PDCA cycle 8. Healthcare management analysis models and tools 9. Healthcare information management systems(for example efficiency, effectiveness). - KALUZNY,,. e SHORTELL,,. (2000). Health Care Management, Organization, Design and Behavior. (Vol. 1). New York: Delmar - LONGEST, B.(2003). Managing health services organization and systems. (Vol. 1). Baltimore: Health Professions Press - Rego, G. e Nunes, R. (2010). Gestão da saúde. (Vol. 1). Lisboa: Prata e Rodrigues - Macedo, A. e Reis, A. (2011). A saúde não tem preço mas tem custo. (Vol. 1). Lisboa: Silabo Lectures including presentations, debates, documents analysis and other pedagogical methods to motivate the students to engage in class and develop critical skills on practical cases. Continuous assessment: class participation and assiduity, case study analysis. Team assignment (20%) and mid-term test (80%)with the minimum average mark of 10/20 in each assessment component. Portuguese Instituto Politécnico de Tomar 14-05-2013 22/30

Management Control Systems Course unit code 9480302 Third Year First Semester 5 José Manuel Barros Pinheiro Nogueira On completion of the course the students should be able to design and implement an internal control system that can provide important information to managers. 1-Basics of Control Management 2-Strategic Planning 3-Budgeting 4-Accounting for Management 5-Responsibility Centres 6-Role of the Management Controller 7-Balanced Scorecard - Carvalho das Neves, J.(2011). O Controlo de Gestão - Ao Serviço da Estratégia e dos Gestores. Lisboa: Almedina Theoretical-practical classes supported by the resolution of practical cases. Written test. Practical assignment. Portuguese Instituto Politécnico de Tomar 14-05-2013 23/30

Public and Corporate Finance Course unit code 9480301 Third Year First Semester 5 Fátima Edite Pires Pereira Casado At the end of the term the students should be able to - support decision-making - evaluate investments - use financial methodologies and analytical techniques that best suit the capital structure. 1. The Public Finance and the Role of the State 2. Investment Decisions 3. Capital Structure and Dividend Policy - Catarino, J.(2011). Princípios de finanças empresariais. Coimbra: Edições Almedina - Nabais, C. e Nabais, F. (2011). Prática Financeira II Gestão financeira. Lisboa: Lidel Lectures supported by the resolution of practical cases. End-of-semester test. Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 24/30

Design and Implementation of Hospital Policies Course unit code 9480309 Third Year Second Semester 5 Luís Manuel Dias Fialho de Morais The students should develop business management techniques such as planning,evaluation of results,creation of professional careers(medical and paramedical),the figure of the hospital administrator, the figure of the Chief Executive Officer (CEO) in large hospitals. Public Healthcare Systems. Key current healthcare problems. Healthcare financing modes. Current problems of healthcare provision and financing. Cost Control policies. Recent Reforms in Healthcare Systems.Portuguese Healthcare System. - KALUZNY,,. e SHORTELL,,. (2000). Health Care Management, Organization, Design and Behavior. (Vol. 1). New York: Delmar - LONGEST, B.(2003). Managing health services organization and systems. (Vol. 1). Baltimore: Health Professions Press - Macedo, A. e Reis, A. (2011). A saúde não tem preço mas tem custo. (Vol. 1). Lisboa: Silabo - Morais, L.(2012). Liderança e Estratégia. Casos de inovação nas organizações de saúde. (Vol. 1). Lisboa: Escolar Editora Lectures supported by case study analysis. Continuous assessment: assiduity, class performance (20%). Team assignment (80%) with 10/20 as the minimum pass mark. Portuguese Instituto Politécnico de Tomar 14-05-2013 25/30

Healthcare Planning Course unit code 9480317 Third Year Second Semester 5 Maria de Fátima Rodrigues Pedro The students should be familiar with the different business strategies and develop critical skills relating the analysis, formulation and strategic planning as well as solve problems and make decisions in the context of health units. Strategy fundamentals. Strategic analysis. Strategy formulation. Matrix analysis. Planning and control. Strategic organization and implementation. - Freire, A.(2008). Estratégia Sucesso em Portugal. Lisboa: Verbo - Teixeira, S.(2011). Gestrão Estratégica. Lisboa: Escolar Editora Lectures supported by case study analysis. Practical assignment with presentation and discusson, minimum mark of 10/20 (40%) + Test, minimum mark of 10/20 (60%). Students who do not meet previous requirement must take a final summative exam(100%). Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 26/30

Healthcare Project Management Course unit code 9480316 Third Year Second Semester 6 Luís Manuel Dias Fialho de Morais At the end of the term the students should be able to identify the key variables in an investment project; develop an investment project taking the several financing sources into account and discriminate between the different types of investment projects. 1. Investment 2. Financial Analysis of Investment Projects 3. Specific Calculation Methods 4. Financing Modes 5. The Cost of Capital 6. Investment selection and Capital Rationing 7. Risk Analysis - KALUZNY,,. e SHORTELL,,. (2000). Health Care Management, Organization, Design and Behavior. (Vol. 1). New York: Delmar - LONGEST, B.(2003). Managing health services organization and systems. (Vol. 1). Baltimore: Health Professions Press - Ginger, P.(2002). Strategic Management of Health Care Organizations. (Vol. 1). London: Blackwell Publishers Lectures focused on debates, document analysis and other pedagogical methods to foster critical skills. Tutorials. Assiduity and class performance (20%). Group assignment (80%) with minimum mark of 10/20 or final exam. Portuguese Instituto Politécnico de Tomar 14-05-2013 27/30

Labour Law Course unit code 9480308 Third Year Second Semester 4 Paula Alexandra da Cruz Silva Pina de Almeida The students will familiarise themselves with such concepts as regulations and tools governing labour relationships, collective and individual law,types of contracts,rights and duties of the contractual parties and contract termination modes. 1.Introduction. 2.Institutional frameworks. 3.Sources of labour law. 4.Rights of personality. 5.Individual labour contract. 6.Jurisprudential references. - Xavier, L.(2008). Direito do Trabalho. Lisboa: Verbo Lectures and tutorials. Two mid-term tests and final exam. Portuguese Mentoring in English Instituto Politécnico de Tomar 14-05-2013 28/30

Placement/Internship Course unit code 9480318 course unit and teaching methods Third Year Second Semester 10 Lecturer to be selected on the basis of the students choice of theme On-the-job training in an area associated with the subjects studied. N/A - --, -.to be defined on the basis of the students choice of theme. --: -- N/A A probation report or activity report. Portuguese On-the-job training in an area associated with the subjects studied. Instituto Politécnico de Tomar 14-05-2013 29/30

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