Lowe s Value Proposition



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Transcription:

Lowe s Commercial Services Never Stop Improving

Lowe s History Lowe s has been serving the commercial customer since the 1940 s. Lowe s began as a small lumberyard in Wilkesboro, NC and has now become the second largest home improvement retailer worldwide. Times may have changed, but our commitment to our Commercial customers has not.

Lowe s Value Proposition Value Service Products

Lowe s Value Offerings TCPN Contract Pricing Maintenance Supply Rack Program (MSR) Everyday Low Price Guarantee Quote Support Program (QSP) Contractor Packs (Bulk Buy Savings) Business Credit Portfolio Partner in the Community Service Offers Product Offers

Lowe s and TCPN Building a Better Purchasing Network Benefits to your Team with the On Line Purchasing use of the Lowe s / TCPN Program. Deeper Discounts on Purchases See your Savings Instantly Save all Quotes and Purchases for Easy Record keeping Use of Area Commercial Account and In Store Commercial Team members for Projects and Material needs. One Stop Shop for all purchases Easy Product Search on Line with a Brief Description Additional Delivery Benefits with the use of Lowe s/ /TCPN Program and Purchases made on a Lowe s Commercial Business Account. Deliveries under $500 and 20 miles receive a Discount Delivery fee of $20 Deliveries over $500 and under 20 Miles are Free Deliveries on Major Appliances are Free Note: Additional fees beyond the 20 Mile limit Stated above

(MSR) Supply ppy Rack Before & After Benefits for your Team An easier way to Manage Inventory on frequently used supplies One-Stop Shopping Phone / Fax / Order Online Delivery Reduced Trips offers Time and Money Savings, as well as Convenience Steel Supply Rack for a Penny with 1 st $150 purchase

Quote Support Program Volume Savings Opportunities! Qualifying purchases: Orders over $2,500 Stock or Special Order All product categories included Enter quotes at LowesforPros.com or bring into your local Lowe s Commercial Sales Desk.

Contractor Packs For big jobs, look no further than Lowe s. Over 1400 items available for bulk purchasing discounts. Quick convenient bundles of the products you use most Fast and Easy Job lot quantities available Pre-packaged for value and convenience

Lowe s Price Guarantee Lowe s Everyday Low Price Will not be beaten Find a lower price on an identical stock item and we ll beat that price by 10%

Business Credit Portfolio Lowe s Business Rewards Card from American Express (AMEX) No Annual Fee Accepted everywhere American Express Cards are accepted Pay in full or make minimum monthly payments Allows you to track and assign different spending limits for employees Online account management at LowesForPros.com Earn rewards points redeemable for gas, outdoor equipment and more LBA- Lowe s Business Account Easy-to-Read itemized statements Control Purchasing- multiple cards No Annual Fees Ability to track purchases Dedicated account representatives Reduced Delivery Rates for Lowe s Business Card Holders! LAR- Lowe s Accounts Receivable Easy-to-Read itemized statements Ability to limit transaction amounts No Annual Fees Ability to pay by invoice Control Purchasing- Authorized Buyers

Business Credit Benefits Chart

Skills USA Partner in the Community Toolbox for Education Habitat for Humanity Rebuilding Together Boys & Girls Club of America

Service Offering Area Commercial Account Specialists Dedicated In-Store Commercial Teams Delivery LowesForPros.com 3 Ways to Order Convenience Knowledgeable Staff

Area Commercial Account Specialist 160 Account Specialists Across the Country How can a Lowe s ACAS help you? Identify opportunities to save your company time and money Store collaboration Dedicated Point of Contact with Lowe s, who understands your business needs The ACAS in your area is Anthony Ruiz Mobile 516-491-0338 Email Anthony.Ruiz@Lowes.com

Dedicated In-Store Commercial Teams Dedicated, Service Driven Sales Specialists Our Commercial Team is here to assist you in your purchasing needs. Depend on us to provide you the items you need, when you need it. With our Low Price Guarantee, rest assured saving your business money is our number one priority as we are committed to providing the lowest prices in town. See In-Store Contact sheet provided separately.

Lowe s Delivery Lowe s delivers supplies to your business or jobsite 7 days a week. Let us keep you on the job and save you time. Lowe s has one of the largest privately owned fleet of delivery vehicles. We can also arrange for direct shipping on select products.

LowesForPros.com Resource Center- Manage and Grow your Business Handy Job Estimators Online lumber prices Cost-effective Quotation Center Customizable contracts, estimates, letterhead, and marketing material Organize your jobs with activity sheets, quote forms, plans, and contact calendars. Advice and informative articles tailored to your business.

3 Ways to Order Ahead Get Quotes and Place Orders on the materials you need without leaving your office: Call Fax Submit on-line at LowesForPros.com Orders received by 3PM will be ready to go in two hours. Place your orders by 6PM for 7AM pickup the next day.

Lowe s Convenience Over 1700 locations Ready for Loading Quick Pick-up Bulk items Well stocked

Product Offering The depth of product available at Lowe s enables you to source items for your entire job. Over 44,000 products in stock with millions more available through special order provides you with options for your clients. Paint and supplies Lumber indoor lumber yard Building Materials concrete, insulation, roofing, siding, etc Tools hand, power, pneumatic Pipe, Wiring, everything for behind the walls Millwork windows, doors, molding, etc Flooring - Carpet, Tile, Vinyl, Wood, Laminate Kitchen & Bath Plumbing Window Treatments vinyl, faux wood, aluminum blinds Lighting Hardware nuts & bolts to door locks to Appliances mailboxes

Lowe s Extended Product Offering Hard to find items?... Lowe s makes it easy with our special order services. From an Anvil to a Zamboni Lowe s can get anything you need to complete the job. We partner with other suppliers to provide everything you need at a one stop shop convenience. Ex. Grainger, American Hotel Registry, Global Industrial, Interline Brands, Lagasse, etc.

Product Specialist Interior

Product Service Exterior Let Lowe s help with your next Project Lowe s Does Windows Decks Roofing Siding & Much More Fence

Lowe s PSI & PSE Added Benefits Lowe s In-Home Project Specialist will recommend the right products at a price that s right for your budget: We handle everything including Design, Selection, Installation and, Clean up Every installation is backed by a One-Year Warranty on finished labor Our Installers are Screened, Insured and Licensed, (as required) Customer-Rated Installers ensure that you get the Best possible Service

Lowe s Value Proposition Recap Value The Cooperative Purchasing Network (TCPN) Maintenance Supply Rack (MSR) Quote Support Program ($2500 & Up) Contractor t Packs (Bulk Buy Savings) Product Offers Business Credit Portfolio Service Area Account Specialists Dedicated In-Store Team Installation, PSE & PSI Teams Delivery LowesForPros.com Everyday Low Price Guarantee 3 Ways to Order Product Depth of Inventory Convenience Knowledgeable Staff Breadth of Selection Our store is your Showroom Extended Product Offering for those hard to find items

Let Lowe s be your Business Partner. Contact your Area Account Specialist to Schedule Individual Review & Needs Assessment