PRIVATELY OPERATED TOURIST INFORMATION CENTER SIGNS GENERAL INFORMATION & APPLICATION



From this document you will learn the answers to the following questions:

What is one of the reasons that Tourist Information Center signs are not in breach of the laws of public accommodations?

What is the Tourist Information Center sign?

What state will each Tourist Information Center sign be installed in?

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PRIVATELY OPERATED TOURIST INFORMATION CENTER SIGNS GENERAL INFORMATION & APPLICATION Dear Applicant: Enclosed is a copy of MassDOT - Highway Division's Privately Operated Tourist Information Center Signs General Information and Application. Please refer to the attached list to determine the appropriate District for your facility. Any questions can be directed to the appropriate District Traffic Engineer. The completed application should be returned to the corresponding District Highway Director. If it is returned to the MassDOT - Highway Division Boston office, it will have to be redirected to the District office, resulting in an unnecessary delay. Thank you for your interest in MassDOT - Highway Division's Tourist Information Center signing Program. MassDOT - Highway Division Sign Unit Revised 12/23/2009 1

POLICY FOR PRIVATELY OPERATED TOURIST INFORMATION CENTER SIGNING ON FREEWAYS I. PURPOSE To implement the rules and standards for installing Tourist Information Center signs on the state highway system. II. APPLICABILITY This policy applies only to signs on the state freeway system. Certain highways not laid out as freeways may be deemed de facto freeways by MassDOT - Highway Division and suitable for inclusion under these provisions. MassDOT - Highway Division shall furnish and install Tourist Information Center signs as described herein. These signs shall remain in place until a Tourist Attraction logo sign is installed for the interchange at which the Tourist Information Center is located. When the Tourist Attraction logo sign is installed, MassDOT - Highway Division shall remove the Tourist Information Center signs and replace them with Tourist Attraction logo panels added on to the Tourist Attraction logo sign. III. DEFINITIONS Except as defined in this paragraph, the terms used in this directive shall be defined in accordance with the definitions and usage in the Manual on Uniform Traffic Control Devices (MUTCD). Tourist Information Center - A facility operated primarily for the purpose of providing information, directions, maps, and brochures to the general public. IV. CRITERIA A. At a minimum, the Tourist Information Center must be open and staffed at least eight (8) hours per day, seven (7) days a week. Seasonal operation is permitted. B. The Center shall have sufficient parking for at least ten (10) mid-sized passenger vehicles. C. Each Tourist Information Center shall have given written assurance to the state of its conformity with all applicable laws concerning the provisions of public accommodations without regard to race, color, sex, national origin, or handicap and shall not be in breach of the assurance. Each business must also comply with all handicap access laws. 2

D. During staffed hours of operation, the Center must provide, upon request and free of charge, the following: 1. Massachusetts Highway Maps. 2. Directions, maps, and/or brochures for regional tourist attractions and motorist service facilities. E. The following shall be provided and accessible to motorists 24 hours a day (irrespective of hours of staffing): 1. A public pay telephone. 2. An illuminated and weather protected Massachusetts Highway Map, to be no smaller than 22" high by 31" wide. F. A minimum of 300 ft 2 of floor space in the Center must be dedicated solely to tourist information activities (i.e. brochure space, information desk). G. To be considered for signing, a Center can be located no further than 1 mile from the freeway interchange, and must be directly accessible from the roadway at the end of the interchange exit ramp. Trailblazing will not be permitted. H. Tourist Information Center signing will not be permitted at interchanges between freeways, nor at those interchanges where the motorist cannot conveniently reenter the freeway to continue in the same direction of travel. V. SIGN LOCATION AND DESIGN A. General 1. Only one freeway sign and one ramp sign per interchange in each travel direction will be permitted. 2. The Center shall provide signs with the legend 'TOURIST INFORMATION' (and appropriate arrow) at the entrance to the facility. A similar panel (without arrow) shall be mounted on the Tourist Information Center building in such a manner as to be easily visible to motorists. 3. Exceptions - No sign assembly shall be installed in advance of an interchange from one freeway to another freeway. No sign assembly shall be installed where insufficient lateral and/or longitudinal space exists. 3

B. Location 1. Lateral Location - Signs shall be located so as to take advantage of natural terrain, to have the least impact on the scenic environment, and to avoid visual conflict with the other signs in the highway right-of-way. Signs must be placed in accordance with MassDOT - Highway Division standards for lateral offset and be consistent with MUTCD requirements. 2. Longitudinal Location - Signs shall be placed a minimum of 800 feet, but preferably at least 1000 feet, from other guide signs. Engineering judgment and available space will dictate where in the guide sign sequence the tourist information sign shall be installed. At single exit interchanges, an additional sign (a duplicate of the main sign but reduced in size and with appropriate arrow) will be provided along the ramp or at the ramp terminus. C. Design (Note: These requirements shall not apply to any signing installed directly on the Tourist Information Center) 1. Colors - Tourist Information Center signs are to have a white reflectorized legend on a blue reflectorized background. For uniformity, it is recommended that the sign mounted to the Center use the same color scheme, however, reflectorization of the panel is not necessary. 2. Legend - The descriptive legend shall read 'TOURIST INFO CTR.' At single exit interchanges, the directional legend shall be 'EXIT XX '(or 'NEXT EXIT')'. At double exit interchanges, the directional legend shall be 'EXIT XXA(B)' (or 'NEXT (2ND) EXIT'). 3. Mounting - The sign panels shall be mounted on two P-5 supports. 4. Dimensions - Tourist Information Center signs on the freeway mainline shall be 5 by 4 panels. All letters used in the descriptive legend shall be 8" Series 'C' for mainline signs, and 6" Series 'C' for ramp signs. The directional legend shall be 6" letters, with 8" numerals. 5. Shape - The sign shall be rectangular, with the longer dimension horizontal. 6. Material - The material chosen for the sign panel and legend shall be as specified in MassDOT - Highway Division s standards. VI. PROCEDURES 4

A. The applicant shall submit an application to the appropriate District Highway Director. B. The District Highway Director shall review and approve or disapprove the application. If approved, the original application, sign order cards, and cross-section sheets shall be forwarded to the Traffic Engineer for panel fabrication and the DHD will notify the applicant of the approval. If disapproved, the District will inform the applicant of the disposition of their request. VII. DIVISION OF LABOR A. MassDOT - Highway Division will be responsible for fabricating, installing, and maintaining signs on the freeway and ramps. The Center will be responsible for fabricating, installing and maintaining the 'point of turn' and building signing. B. For seasonal facilities, MassDOT - Highway Division personnel will remove and store the freeway and ramp signs at the end of the season, and re-erect same at the beginning of the following season. VIII. DIVISION OF EXPENSE MassDOT - Highway Division shall assume all costs associated with providing and maintaining main and ramp signs, and the Center shall assume all costs associated with providing 'point of turn' and other signing. MassDOT - Highway Division reserves the right to remove signs installed under the provisions of this policy without prior notice. Reasons for removal include, but are not limited to, the following: 1. Signs are found to create a safety hazard. 2. Subsequent additions/changes to existing signs result in spacing of less than 800 between signs. 3. Construction activities (including provision of traffic management safety controls) necessitate sign removal. 4. The facility fails to comply with the provisions of this Policy at any time. Signs authorized and approved under this policy shall only be erected by MassDOT - Highway Division or an approved contractor, and shall only be posted within the state highway layout. MassDOT - Highway Division's resources are aimed at simple and uncluttered signing in order to keep all highways safe. Applicants denied a Tourist Information Center sign are advised to contact the Outdoor Advertising Board at: 10 Park Plaza, Boston, MA 02116, to place signs outside the state highway layout. 5

All signing discussed above is controlled by MassDOT - Highway Division standards that specify such things as location, size, color, and number. All installations require adherence to application procedures and MassDOT - Highway Division approval. For further information, contact: Massachusetts Department of Transportation - Highway Division 10 Park Plaza Boston, Massachusetts 02116-3973 TELEPHONE: (617) 973-7360 IX. APPLICATION FOR PRIVATELY OPERATED TOURIST INFORMATION CENTER SIGN 6

MASSACHUSETTS DEPARTMENT OF TRANSPORTATION - HIGHWAY DIVISION TOURIST INFORMATION CENTER SIGN APPLICATION Application is hereby made for Tourist Information Center Sign(s) authorized by Chapter 85, Section 2D of the General Laws as amended by Chapter 671, Acts of 1971 or as may be further amended (Ter. ed.). A. Applicant must answer every question below in ink. Use blank space or additional sheets if you need more room to answer any question. Write "NO" or "NONE" where they apply. 1. Legal name of Individual or Business Entity operating the Tourist Information Center 2. Business Address 3. Mailing Address 4. Number of years at present Business address Telephone 5. Do you operate under a license or permit issued by a City or Town? 6. If yes, provide license or permit number 7. What is the Route number and Interchange Number of the freeway that you are petitioning to have (a) Tourist Information Center sign(s) erected on? 8. What is the Street Name and/ or Route Number that your facility is located on? 9. Can your facility be seen from the terminus of the freeway? 10. Is the Tourist Information Center located within 1 mile of the ramp termini of Freeway Interchange? 11. Is the Tourist Information Center directly accessible from roadway at the end of the interchange exit ramp? 12. Is the Tourist Information Center staffed at least eight hours a day, seven days a week? 13. Does the Center operate year-round? If not, then state months of operation: 7

14. Do the Center and related facilities: A. Provide full access to the handicapped? B. Provide a floor space of no less than 300 sq.ft dedicated to tourist information activities? C. Provide motorists with, upon request and free of charge, Massachusetts Highway Maps and Directions, maps, and/or brochures for regional tourist attractions and motorist service facilities? D. Provide an accessible public pay telephone 24 hours a day? E. Provide an accessible, illuminated and weather protected Massachusetts Highway Map, to be no smaller than 22" high by 31" wide? F. Provide sufficient parking for at least ten (10) mid-sized passenger vehicles? 15. Is your facility in full conformity with all applicable laws concerning handicap access and the provision of public accommodations without regard to race, color, sex, national origin, or handicap? The applicant acknowledges that he/she has read and understands the above application and that he/she requests Tourist Information Center signing in compliance with MassDOT - Highway Division's Sign Policy. SUBSCRIBED THIS DAY OF 20, UNDER PENALTIES OF PERJURY. SIGNATURE 8

BUSINESS TITLE PRINT NAME 9

THIS PAGE FOR OFFICE USE ONLY From: District Traffic Engineer Date / / To: District Highway Director Subject: TOURIST INFORMATION CENTER SIGNS Approve Disapprove the enclosed application for Tourist Information Center Signs: Main Line and Ramp Signs. Recommend the following legend (Logo): The recommended location(s) is (are): DISTRICT TRAFFIC ENGINEER From: District Highway Director Date / / To: District Traffic Engineer Subject: TOURIST INFORMATION CENTER SIGNS Approve Disapprove the enclosed application for Tourist Information Center Signs. DISTRICT HIGHWAY DIRECTOR 10