Information Leaflet for Asylum Seekers in Pakistan The purpose of this leaflet is to provide refugee claimants (asylum seekers) with basic information on asylum application in Pakistan. 1. Who is a refugee? According to the Article 1(A) of the 1951 Convention relating to the Status of Refugees, a refugee is any person - who is outside his/her country of nationality or habitual residence - who has a well founded fear of persecution - whose refugee claim is related to one of five reasons (race, nationality, religion, political opinion and membership of a particular social group) - who cannot return to his/her country or origin or habitual residence for any of these reasons 2. What are the UNHCR Refugee Status Determination procedures? There are several steps/procedures to be followed while applying for a refugee status determination. Each step is explained in details below; i) Application: To apply for asylum in Pakistan, the applicant must come to the relevant UNHCR or its partners offices in person. The applicant must bring original documents, such as passports, ID cards and certificates, if available. The application should include the names of all the family members, address, telephone number, date of arrival in Pakistan, reason to flee the home country and reasons why he/she cannot return back to the country of origin. Application can be written in the native language of the applicant or any language which the applicant is able to express themselves well. ii) Protection Needs Assessments After approaching one of the below mentioned offices to launch an asylum application, applicants are scheduled for a Protection Needs Assessment interview to identify their protection needs. If you are found to be fulfilling the criteria, you are referred for registration with UNHCR.
iii) First Instance Interview Following registration, Applicants will be called for an interview. On the day of the interview, please bring all the accompanying family members, as well as an appointment slip or a letter issued to you at the time of registration. When considering your claim for asylum, UNHCR relies on your statements. To the extent possible, you should provide all documentation to support your application. Identity cards, military service papers, school or university certificates, political party membership card/certificate, birth certificates, documents of release from detention etc. may be useful evidence. You are expected to help UNHCR in assessing your claim by providing them with true facts and any concrete evidence you are able to obtain in relation to the important aspects of your claim. However, UNHCR is aware that you may not have brought with you all documents from your home country; therefore failing to produce any supportive documents will not be held against you. Please do not try to produce forged documents as this will not help your case. You may be called for an interview more than once. iv) First instance decision After the interview(s), you will be notified whether you have been recognized as a refugee or not. Please note that the refugee status determination procedure can take several months, especially for complicated cases. If your application is accepted and UNHCR recognized you and your dependents as refugees, you will receive a refugee card which is valid for 12 months. It does not mean that you automatically have legal immigration status in Pakistan. However, this card serves to protect you against forcible return to your country of origin or habitual residence. At the same time, UNHCR will try to assist you finding a long term solution. v) First instance rejection and appeal If your application for refugee status is rejected as a result of the 1st instance interview, you will receive a letter explaining a reason for the rejection. The letter will explain that you have the right to file an appeal to the relevant UNHCR office for reconsideration. You must appeal within one month from the day you are notified about the rejection. If you choose to appeal against the 1st instance decision, please try to concentrate on the reasons given for rejection and focus only on the facts that are the most important for your claim, such as the main reasons for your flight from your home country and the reasons why you cannot return back to your home country. Once you submit the appeal letter to the relevant UNHCR office, you may be called for an appeal interview if needed. Otherwise your case will be decided on the basis of your appeal letter.
The following chart is designed to explain the whole appeal procedure Application Protection Needs Assessment / Registration 1 st Instance Interview Rejection or Acceptance Appeal Application (Within 4 weeks after the result) Identification of durable solution Appeal Interview (If required by UNHCR) Appeal Rejection Appeal Acceptance End of Administrative Procedure Identification of durable solution
Offices to approach for help If you are in Islamabad, please contact SHARP office in Islamabad SHARP Office in Islamabad Address: House No. 279-A, Nazim ud din Road, F-10/1, Islamabad Tel: 051-2211621, 2211740 Fax: 051-2212773 Hotline Tel: 0334-1112004 If you are in Khyber Pakhtunkhwa Province, please contact UNHCR Sub Office Peshawar or SACH Peshawar Office UNHCR Sub Office Peshawar Address: 1 Gul Mohar Lane, University Town Opening: Monday - Thursday (0800-1630hrs) & Friday (0800-1230hrs) Tel: 091-5842375/6 Fax: 091-5842102 SACH Peshawar Address: 18-C/2, Chinar Road, University Town Opening: Monday - Friday (0800-1630hrs) Tel: 091-5843440 Hotline Tel: 0300-8580417 If you are in Punjab Province, please contact SHARP office in Lahore SHARP office in Lahore Address: House No. 365, PAK Block, Allama Iqbal Town, Lahore. Opening: Monday- Thursday (0800-1630hrs) & Friday (0800-1230hrs) Tel: 042-37800710-37800711 Fax: 042-37803160 Hotline Tel: 0334-111 2005 If you are in Mianwali, please contact SHARP office in Mianwali SHARP office in Mianwali Address: House No. A-3/3, Muslim Colony, Mianwali Tel: 0459-381238 Fax: 0459-232237 Hotline Tel: 0334-111 2006 If you are in Sindh Province, please contact SHARP office in Karachi SHARP office in Karachi Address: House No. B-108, K.D.A Scheme 24, Gulshan e Iqbal, Karachi Tel: 021-34811571, 34972697 Fax: 021-34812184 Hotline Tel: 0334-111 2008 If you are in Balochistan Province, please contact UNHCR Sub Office Quetta UNHCR Sub Office Quetta Address: House No. 36-E, Chaman Housing Scheme, Quetta, Balochistan Opening: Monday-Thursday (08:00-16:30, and Friday 08:00-12:30 Tel: 081-2828964, 081-2829368, 2829369 Fax: 081-2829370 Hotline Tel: 0333-7819601
UNHCR Pakistan Contact Information UNHCR Branch Office Islamabad, Pakistan, Protection Unit PO Box 1263, Diplomatic Enclave 2, Quaid-e-Asam University Road, G-4, Islamabad Tel: +92 (0)51 2829502-06 Fax: +92 (0)51 227 9455 Email: pakisprt@unhcr.org Hotline: + 92 (0)300 501 8568 UNHCR Pakistan website: http://unhcrpk.org/