THE BEGINNER S GUIDE TO LEAN



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THE BEGINNER S GUIDE TO LEAN Professor Daniel T Jones Lean Enterprise Academy

Who am I? Writer Machine and Lean Thinking books Researcher on how to do lean everywhere! Founder of the non-profit Lean Enterprise Academy Publish workbooks on the building blocks of lean, supported by advanced level workshops Lean Lexicon, Learning to See, Seeing the Whole etc Creating Continuous Flow, Making Material Flow, Product Families and Levelled Production, Creating Levelled Pull etc Managing a Lean Transformation, Policy Management, Value Stream Leadership etc Mentor to firms experimenting at the lean frontier Story-teller via my monthly email letter! Sign up!

Why Lean? In an increasingly competitive world it is doubtful you will survive without it! What started in automotive is rapidly spreading to every other sector Finally we are gaining momentum in the UK Foresight 2020, Manufacturing Strategy, Industry Forum, MAS It is not a fad that will die away tomorrow This is your chance to get on board!

Early Steps The Wake up Call Can I survive? How far behind am I? Clearing the decks 5S and harvesting the low hanging fruit! Falling in love with the tools SMED, Kanban, TPM, 6Sigma etc. Involving the shop floor in learning to see waste in continuous improvement teams But this is just the start!

Toyota s Lean Strategy Brilliant process management is our strategy. We get brilliant results from average people managing brilliant processes. We observe that our competitors often get average (or worse) results from brilliant people managing broken processes. And Toyota aims to be No 1 by 2010!

Lean Business System Lean is a business system focused on managing processes, and improving them by compressing time, rather than sweating assets Every business is a collection of processes primary processes that create value - and secondary processes that support them Processes are sequences of steps that must be carried out to create value for customers and managed as a whole, not separately

Next Steps We must learn to see the process! We must learn how to enable the product to flow quickly through the process We must learn to trigger this flow at the pull of the customer We must learn how to level the requirements on production And someone has to take responsibility for reconfiguring this value stream!

Current State Value Stream Forecast Production Control Forecast Michigan Steel Weekly Order MRP Daily Order State Street Assembly Weekly Schedule 2 x Week Daily Ship Schedule Daily Stamping S. Weld 1 S. Weld 2 Assembly 1 Assembly 2 I I I I I I Shipping Production Lead Time = 23.5 days Value Added Time = 184 secs

Current State Value Stream Forecast Production Control Forecast Michigan Steel Weekly Order MRP Daily Order State Street Assembly 2 x Week Weekly Schedule How can you produce to demand? Does demand vary a lot? Daily Ship Schedule Daily Stamping S. Weld 1 S. Weld 2 Assembly 1 Assembly 2 I I I I I I Shipping How could you Why all these create flow? inventories? Is this performance acceptable? Production Lead Time = 23.5 days Value Added Time = 184 secs

Key Questions What is the rate of demand and hence the rhythm of production? How much does demand vary and how much should you flex or buffer? How and where should you filter and level orders to release steady instructions to what point in production? Where and how can you combine operations to create continuous flow? Where will you need to pull to link disconnected operations to make just what is needed, and how? How can you increase the frequency of production to make smaller batches of each product in line with demand? What process and equipment improvements will be necessary to achieve and sustain the above? Who will manage the transformation of this value stream and what support will they need from the functions?

Future State Value Stream Forecast Production Control Forecast Michigan Steel Daily Order Daily Order State Street Assembly Daily Order Daily Daily Stamping Weld and Assembly Cell Shipping Production Lead Time = 4.5 days Value Added Time = 166 secs

V S Manager Jim Date 03/02/2003 Implementation Plan Product Family Steering Brackets Product Value Person Family Stream Measurable Monthly Schedule in Business Objective Goal Charge Objective 1 2 3 4 5 6 7 8 9 Improve Profitability In Steering Brackets Pacemaker *Continuous flow from weld to assembly Zero WIP John *Kaizen to 168 secs < 168 s/t Dave *Eliminate weld changeover < 30 sec c/o Sam *Uptime weld #2 100% Mike *Finished goods pull 2 days FG Sue *Materials handler Pull Schedule James routes Stamping *Stamping Pull 1 day inventory Fred + pull schedule *Stamping changeover batch size Tim 300/160 pieces c/o < 10 min Supplier *Pull coils with daily delivery Graham daily deliveryr < 1.5 days of coils at press

Further steps Unscramble your product families so you can create flow and pull across every value stream Do the same for all your office processes the gains are even bigger! Work with your suppliers and customers to compress the whole value stream Build what you learnt into the design of the next generation product and tooling

% 40 30 20 10 Amplification Current State ppm 2000 1500 1000 500 Quality & Delivery % 10 5 0 0 0 F E D C B A F E C A Steel Dist. Centre Warehouse Cross Dock Cross Dock Stamping Wipers Assembly DELTA STEEL Steps 73 8 GAMMA STAMPING BETA WIPERS ALPHA MOTORS F The Manufacturer E Live D - Telford - 25 September C 2003 B A Time 44d 55m

% 40 30 20 10 0 Amplification Future State 2 Flow and Pull between Plants ppm 2000 1500 1000 500 0 Quality & Delivery % 10 5 0 F E D C B A F E C A Steel Dist. Centre Stamping Wipers Assembly DELTA STEEL Steps 39 8 GAMMA STAMPING BETA WIPERS ALPHA MOTORS F The Manufacturer E Live D - Telford - 25 September C 2003 B A Time 16d 55m

% 40 30 20 10 0 Amplification Ideal State Value Stream Compression ppm 2000 1500 1000 500 0 Quality & Delivery % 10 5 0 F E D C B A F E C A Steel Dist. Centre Stamping Cell Wiper Cell Assembly Steps EPSILON STEEL SUPPLIER PARK ALPHA MOTORS 30 The Manufacturer Live - Telford 8-25 September F 2003 E D C B A Time 3d 55m

Current to Ideal State Box Score Current Future Future Ideal State State 1 State 2 State Total Lead Time 44.3 days 23.9 days 15.8 days 2.8 days Value Creating to Total Time 0.08% 0.16% 0.6% 1.5% Value Creating to Total Steps 11% 15% 21% 27% Inventory Turns 5 9 14 79 Quality Screen* 400 200 50 2.5 Delivery Screen* 8 8 3 1 Demand Amplification* 7 7 5 1 Travel Distance 5,300 miles 5,300 miles 4,300 miles 525 miles * Ratios The of Manufacturer upstream over downstream Live - Telford scores - 25 September 2003

Where are the gains? Much improved quality and on time delivery - which customers expect today! Lower inventories - but watch the balance sheet! Freed up people, machines and space - which you are still paying for? Lean is a great opportunity to grow your business without extra resources! Learning by doing it is the only way!

Lean Enterprise Academy

THE BEGINNER S GUIDE TO LEAN Professor Daniel T Jones Lean Enterprise Academy