Long Term Care Insurance: Factors Impacting Premiums and The Rationale for Rate Adjustments Amy Pahl, FSA, MAAA Principal and Consulting Actuary Milliman, Inc. Amy.Pahl@milliman.com (952) 820-2419 Prepared for American Council of Life Insurers
Qualifications and Limitations The information contained in this presentation is for discussion purposes only and should not to be relied upon by its recipients. The data contained in this presentation are for illustrative purposes only. Actual results for any specific situation would differ. This presentation is intended for state regulators and may not be distributed to other third parties without Milliman s prior consent. 1
Purpose of Presentation LTCI Industry Profile Presentation Outline LTCI Economics Sample Block Key LTCI risks Pricing expectations premiums, claims, number of lives Actual results, using current assumptions at 10 years Rate increase needed and effect on cumulative future loss ratios at 10 years Cost of waiting - rate increase needed after 5, 10, 15, 20 or 25 years Key sensitivities Future State of LTCI Rate Regulation 2
Purpose of Presentation To show the potential financial ramifications that LTC insurers may face when original pricing assumptions are not met. To demonstrate the effect that immediate versus delayed rate increases may have on a LTCI block of business. To emphasize the need for immediate, cohesive regulatory action, such that the rate increase landscape can become more predictable and efficient. 3
LTCI Industry Profile New Sales (2013 Broker World Survey) Benefit Period (BP) Elimination Period (EP) Inflation Protection Option 18% 9% <= 2 years 6% 1% 6% 1% 20% 5% 10% None 23% 3 years 4 years 5 years 0-19 days 20-44 45-83 35% 5% compound Other compound 13% 10% 12% 15% 6 years 7-10 years Lifetime 86% 84-100 >100 7% 23% Simple Future Purchase Option Other LTCI policy design features that increase probability of rate adjustments lifetime BP, 0-day EP, 5% compound inflation are either no longer being offered or are emphasized less. Other antiselective risk elements being offered less: full cash benefits, limited pay options. 4
Long Term Care Insurance is a Complex Product Pricing is on a lifetime basis (level premium, increasing age curve), and major factors affect the rates: Morbidity - made up of frequency (probability of starting a claim), continuance curves (probability of person staying on claim determines length of claim), and utilization (average cost per service and number/mix of services) Lapse and mortality determines how many people get to durations when claims are expected to be high Interest rate environment determines how much money is made on large reserves that are accumulating 5
Effect of Changes in the Three Major Risks LTCI carriers have been subjected to a perfect storm in recent years: Morbidity could be higher or lower than expected. Lengths of stay have been increasing. Lapse rates and mortality have been lower than expected, and have dropped since early generations were priced. Interest rates have declined substantially. Net impact more policies last to later durations, where claims are high, and companies are earning less investment income than they had expected on reserves. 6
LTC Insurance Per Policy Sample Financial Results by Duration Original Pricing 10 Years Ago (All Ages) 2,500 2,000 1,500 1,000 Premium Dollars Claim Dollars # of Insureds times 1000 500 0 1 6 11 16 21 26 31 36 41 46 51 Duration - Lifetime loss ratio at 4.0% = 62.3% - Statutory IRR = 15.1% 7
Example of Assumption Change for Sample Company Original Pricing - 10 Years Ago Three significant changes: Morbidity 10% higher than originally assumed Voluntary lapse rate Original assumed ultimate lapse rate = 4.75% Actual ultimate lapse rate = 1.0% Interest rate environment Original assumed rate = 6.9% Actual current rate = 4.5% 8
Effect of Voluntary Lapse Rates on Number of Insureds Inforce (assuming no change in mortality) Beginning of Policy Year Original Pricing* Revised** 1 1000 1000 6 688 755 11 482 638 16 316 507 21 189 366 * Original assumed voluntary lapse rate assumptions = 8%, 6.75%, 5.75%, 4.75% ** Actual voluntary lapse rates = 8%, 5%, 3.5%, 2.5%, 2%, 1.5%, 1.0% 9
LTCI Policy Premiums and Claims Effect of the Three Changes on Sample Block 3,000 2,500 2,000 1,500 Pricing Assumptions of Sample Block Premium Dollars Claim Dollars # of Insureds x 1000 3,000 2,500 2,000 1,500 Revised Assumptions/Actual Experience of Sample Block Premium Dollars Claim Dollars # of Insureds x 1000 1,000 1,000 500 500 0 1 6 11 16 21 26 31 36 41 46 51 Duration 0 1 6 11 16 21 26 31 36 41 46 51 Duration - Lifetime loss ratio at 4.0% = 62.3% - Statutory IRR = 15.1% - Lifetime loss ratio at 4.0% = 104.6% - Statutory IRR = -0.9% 10
Effect of Revised Assumptions on Sample LTCI Block s Lifetime Financial Results Age Band Original Pre-tax Margin as % of Premium @ 6.9%* Revised Pre-tax Margin as % of Premium @ 4.5%* Original Statutory IRR Revised Statutory IRR 55-59 31.8% -32.3% 15.2% -0.5% 65-69 21.2% -20.5% 15.0% -2.3% 75-79 13.2% -7.0% 14.4% -1.6% All 25.1% -24.8% 15.1% -0.9% *Discount rate is equal to the investment earnings rate. For both scenarios, reserves are developed using 4.0% discount rate. Pre-tax margins are BEFORE taxes and risk based capital. 11
Rate Increase for Sample LTC Block Needed after 10 Years Varies Based on Criteria Used 300% 250% 245.5% 200% 150% 100% 50% 0% 173.4% 157.4% Produces lifetime 60% lifetime loss ratio and 11.9% IRR. Produces 58% lifetime loss ratio and 85% loss ratio on rate increase portion of the premium (without adding any moderately adverse margin) and 8.8% IRR. Produces 62.3% lifetime loss ratio and 85% loss ratio on rate increase portion of the premium (without adding any moderately adverse margin) and 8.0% IRR. 12
Projected Loss Ratio for Sample Block, Cumulative through Year X (Accumulated at 4.0% Interest) 120.0% 100.0% 104.6% 80.0% 60.0% 40.0% 20.0% Pre-rate increase - current assumptions After 157.4% rate increase - current assumptions After 173% rate increase - current assumptions Original pricing 67.6% 65.2% 62.3% 0.0% 10 15 20 25 30 35 40 45 50 Year - Projected lifetime loss ratio improves from 104.6% to 65.2% with 173.4% rate increase, or to 67.6% with 157.4% rate increase. - This is still 3 to 5 percentage points higher than the original projected lifetime loss ratio of 62.3%. 13
LTCI Rate Increase: Cost of Waiting (58/85 rule used for rate increases) 100 90 80 3000 2500 2691.7% 70 60 50 40 30 Cumulative Pricing Loss Ratio Cumulative Actual Loss Ratio 2000 1500 1000 843.5% Rate Increase needed to meet 58/85 loss ratio test, before provision for moderately adverse 20 10 500 173.4% 96.6% 350.1% 0 5 10 15 20 25 30 0 5 10 15 20 25 End of Duration End of Duration 14
LTCI Rate Increase: Cost of Waiting (original loss ratio/85 rule used for rate increases) 100 3000 90 80 2500 2443.5% 70 60 50 40 30 Cumulative Pricing Loss Ratio Cumulative Actual Loss Ratio 2000 1500 1000 765.7% Rate Increase needed to meet 62.3/85 loss ratio test, before provision for moderately adverse 20 10 0 5 10 15 20 25 30 500 0 157.4% 87.7% 317.8% 5 10 15 20 25 End of Duration End of Duration 15
Sensitivity of Rates to Assumption Changes Effect of an assumption change varies by issue age, by whether or not compound inflation is included, and by profit target used Rough rules of thumb of the effect of an assumption change at time of issue (using average age distribution): One percent reduction in lapse rates results in: 9% increase in non-inflationary rates 13% increase in inflationary rates One point drop in investment income rate results in: 7% increase in non-inflationary rates 11% increase in inflationary rates 10% increase in morbidity results in: 10% increase in rates (non-inflationary and inflationary) 16
Future of LTC Insurance Rate Regulation Balanced solution for all parties is necessary, to protect insureds, ensure appropriate regulatory environment for sufficient LTCI offerings, and protect Medicaid Need a coordinated solution by regulators, which includes the approval of actuarially-justified rate increases Closed blocks ability to restore to adequacy without reliance on future business is minimal Continue to allow policyholder options to mitigate rate increases (whether those options are actuarially equivalent or not) Improved policyholder communications 17
Future of LTC Insurance Rate Regulation Annual rate certifications to demonstrate actual vs. expected experience emergence Future expectations for rate increases should be filed, with criteria to address both favorable and unfavorable development Modification of requirement to re-certify to moderately adverse at rate increase time allowing lower increases and/or increases spread out over multiple years; allowing landing spots or reduced benefits to mitigate effect of rate increases. These options are already being done by most carriers. There is a need for immediate, cohesive regulatory action, such that the rate increase landscape can become more predictable and efficient 18
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