Ishin Hotels Group
A Dynamic Organization EXPERIENCED corporate and hotel operation SUCCESSFUL Branding ( the b hotels ) PROVEN turn around capabilities EXPANDING now 15 hotels with 3,230 rooms PROFESSIONAL team 607 members GROWING market recognition 14th year of operation 1
Four Pillars of Success Vision To be THE premier hospitality company in Japan. (Management and Franchise partner) Mission To grow nationwide, as we turn-around and professionally manage a diversified hotel portfolio. Core Values Team Effectiveness Guest Satisfaction Profitable Operations Quality Brand Management Culture Balancing our core values in order to fulfill and exceed all our stakeholders expectations. 2
The Ishin Hotels Group Portfolio Our Own Brands Franchise Owned and operated Ownership / Lessor 1,576 548 Original Brands Owned and operated Strategic Partnership Asset management only 1,106 3
Investment Structure Grove managed funds Westmont managed funds 90% 10% Ishin Operations Hotels Operating Companies / Team Ishin Hotels Group Management Agreements 4
Turn-around Process The six key steps in our turn-around and continuous value creation process Brand Human Resources Revenue Management Productivity / KPI F&B Support / Restructuring Asset Management 5
Organization CEO Audit Committee CFO Asset Management (4) Business Development (5) Technical Services (3) Portfolio Management (1) Human Resources (1) Finance (9) Internal Audit Disposition Acquisition Loan mgmt. Capital mgmt. Tenant mgmt. Marketing/ Sales Web Distribution Revenue Mgmt. PR Digital Media Maintenance Capex Renovations Project mgmt. Analyst Valuations IBP / FBP KPI Administration General affairs i-net Training Development Accounting Cash mgmt. Reporting Lender comm. FBP IBP IT is outsourced MD/Hotel GM s Hotel Controller * IBP Integrated Business Plan * FBP Financial Business Plan * KPI Key Performance Indicator 6
Senior Management Team CEO Michael Nigitsch Austrian national 33 years of international hotel management experience 23 years with Hilton International in Europe, Africa and Asia (VP for Japan/Micronesia) 10 years with Ishin Hotels Group CFO Yasushi Kamei 26 years of experience in finance and accounting 9 years in real estate investment industry Previously VP in Carlyle LLC Joined Ishin Hotels Group in April 2011 Vice President, Technical Services Kenji Matsuo Over 20 years of experience in the construction business, capex and technical service Engineering / project management with Caesar Park Hotels & Resorts, New York Joined Ishin Hotels Group in September 2005 7
Senior Management Team Executive Director, Asset Management Tetsuya Hashiramoto Over 15 years of experience in real estate investment / financing / securitization CEO of Mellow Partnership Limited Founder / Managing Partner of Himori Hashiramoto, 136 billion of real estate transactions over 5 years Co-founder of Capital Advisors; Joined Ishin Hotels Group in May 2011 replace photo Senior Director, Business Development Yuji Hirahara 33 years of experience in hospitality industry Experience of management position in Hong Kong, Philippines, Malaysia, South Korea and Japan Previously Vice President of Hanwha Hotels & Resorts and General Manager of The Plaza Hotel Seoul Joined Ishin Hotels Group in January 2015 Director, Revenue Management Yuri Tsujimoto Experience in channel management/ e-marketing and revenue management. Joined Ishin Hotels Group in July 2011 8
Corporate Design Integrated (PMS*/ Corporate) IT platform Learning and Development Platform Operational Infrastructure * PMS Property Management System 9
Corporate Design B(alance) S(core) C(ard) philosophy Audits Corporate Social Responsibility * * * Revpar Revenue Per Available Room * MPI Market Penetration Index 10
How We Add Value Revenue management and Distribution / Channel marketing expertise Web and social media expertise Fully integrated business planning, processing, measuring and reporting KPIs, manuals, Brand standard policies Human resources coaching and change management Technical service support Expense management paired with tactical / strategic performance enhancement Attractive and flexible management contract terms; Reasonable PIP * * PIP Property Improvement Plan 11
At Ishin, we imagine what is possible and passionately work to achieve it. Thank you and please visit us any time on www.ishinhotels.com