Introduction Job descriptions Job evaluation process Fair Labor Standards Act (FLSA) Internal equity considerations Additional pay process



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HR Compensation Briefing October 22, 2009 Agenda Introduction Job descriptions Job evaluation process Fair Labor Standards Act (FLSA) Internal equity considerations Additional pay process 2 1

Compensation Office Karma Topor Director Jan Collins Analyst Gail Shipley Analyst Elaine McMichael Coordinator A&S, SAS, LAW, SOM, MGT, DEN, NUR UGN, CSE, SOM Merit reviews, Interim/Additional payment requests 3 Compensation Office Role Provide administrative guidance to supervisors in paying employees competitively for the contributions each employee makes toward the success of the individual departments and the University as a whole. 4 2

Compensation Philosophy Case Western Reserve University is committed to treating employees fairly and equitably providing a total compensation package (salary, benefits, work environment) that will attract, retain, and motivate employees at all levels 5 Philosophy Characteristics Recognize and accommodate the diversity of the workforce without compromising equity and consistency across campus (internal equity). Strive to be competitive with the markets in which we compete and recruit (external equity). 6 3

Philosophy Characteristics Provide annual performance review for each employee and possible salary increase based on merit (within University/ Department salary budget guidelines). Provide ongoing communication to develop and/or maintain an understanding of the compensation program and how it is administered. 7 Role of Job Descriptions Evaluating career paths/ succession planning Developing a job worth hierarchy Salary survey exchanges Recruiting Job Description Assigning employee to appropriate classification Organizational design Establishing performance standards Legal defense 8 4

Job Descriptions Over 2500 descriptions on file Job description should be reviewed and updated annually during performance review process to ensure that any changes have been captured Job Description Outline 9 Job Description Reviews FY09 10 5

How to Write a Job Description Position objective Briefly describe scope and role of position Details why the job exists Employment will focus on this and the requirements section to generate the job posting 11 How to Write a Job Description Essential functions Action statements to achieve the position objective List in descending order, most important function first Describe the work performed in its current state Compensation will primarily focus on this section when evaluating the job 12 6

How to Write a Job Description Non-Essential functions Marginal or infrequent functions Standard Other duties as assigned Contacts Indicate who the position will have contact with, the frequency and purpose of contact 13 How to Write a Job Description Supervisory Responsibility List the number and type of positions that will be directly supervised Direct supervisory responsibility includes the authority to hire, define and assign individual tasks, maintain schedules and standards, conduct performance reviews, administer disciplinary action and terminate employment. 14 7

How to Write a Job Description Requirements Experience and education - list the minimum years and educational level needed to be successful (no substitutions) Essential and technical competencies - list those measurable or observable knowledge, skills, abilities and behaviors critical to success in performing the essential functions 15 How to Write a Job Description Working Conditions Describe the working environment (office, field, indoors/outdoors, exposure to risks, safety requirements, etc), and List anticipated variation in working hours (such as flexible schedules, some evening and weekend work, occasional travel, etc.) 16 8

Reasons to Request Job Evaluation 1. Create a new job description (job posting) 2. Revise a job description for a current, vacant position (job posting) 3. Revise a job description for a current incumbent (in-position promotion) Use the Request for Promotion form 17 - Department 1. Employee/supervisor generate a new or revised job description 2. Submit the description and appropriate request form through the approval channels 3. Compensation office review - normal evaluation time is 5 business days 18 9

Evaluation Process - Compensation Determine the relative value of jobs within the University. The end product is to assign each job to a salary pay grade. Four step approach to determine salary grade and exemption status 1. Internal 2. Rating 3. External 4. Consult 19 Internal evaluation Review organization chart for department or management center Compare the scope, functions, and requirements of the position with other jobs within that area Compare to similar jobs across the University 20 10

Rating Process: use one of two computer-assisted job evaluation programs designed specifically for the University Compensable factors for professional, administrative, and managerial (exempt) positions Compensable factors for clerical, service, technical, and administrative support (nonexempt) positions 21 Compensable factors for professional, administrative, and managerial (exempt) positions Scope: represents the level of responsibilities for the position Authority: takes the form of decision making and the extent of impact Education/experience: minimum educational level and years of experience necessary to succeed in job 22 11

Factors for exempt positions External contacts: responsibility for personally dealing with individuals outside the University, taking into account the difficulty or amount of controversy involved and the presence/absence of guiding practices, procedures and/or goals 23 Factors for exempt positions Internal contacts: degree to which the employee deals with individuals within the University, but outside the direct line of authority such as business meetings, telephone and correspondence contacts; contacts that involve project management, technical overview or functional direction 24 12

Factors for exempt positions Supervision (defined as direct responsibility to hire, fire, write performance evaluations and initiate corrective action plans): number of staff employees directly supervised and level of those positions 25 Factors for exempt positions Investigation/ fact finding: responsibility for initiating, determining the need for and/or conducting investigations, studies, surveys or tests for the purpose of finding factors or developing ideas, designs or processes 26 13

Factors for exempt positions Planning/ scheduling/ forecasting: deals with the complexities or relative difficulties of schedules, plans, and/or forecasts and the variety and relative importance of these plans Student impact: does the position provide activities or services that support the University at large or are they directly related to the purpose of education and research 27 Compensable factors for clerical, service, technical and administrative support (nonexempt) positions Knowledge: minimum level of formal education normally required for an employee to perform the job Skill: manual and physical skills required to perform the job Work complexity: necessity to exercise judgment, initiative and ingenuity 28 14

Factors for nonexempt positions Contact with others: extent to which the successful performance of the work requires the cooperative dealing with other Property protection and use: responsibilities job has for storing, issuing, safeguarding and assuring proper handling of University funds or property 29 Factors for nonexempt positions Work leadership: responsibility for directing, instructing and training others, may also assign work Working environment: considers the physical conditions associated with the work performed Student relations: amount and type of student interaction 30 15

External evaluation (depends on job being evaluated) Third party market surveys Peer institutions Local companies 31 Consult with supervisor/manager to finalize evaluation, title, and if appropriate, the pay. 32 16

FLSA Considerations Fair Labor Standards Act Federal law Enacted 1938, updated Aug 2004 and governs: Minimum wage Overtime Record keeping Child labor standards Exemption status is based on job duties (not based on job titles), job responsibilities, and annual salary threshold of $23,660 33 FLSA Considerations Employees classified as exempt are exempt from the law Employees are compensated with a set salary rather than hourly No requirement to pay overtime premiums Classified as executive, administrative, professional, outside sales or computer professionals 34 17

FLSA Considerations Examples of exempt duties and responsibilities Hiring, firing, disciplining and evaluating employees Planning work Determining policies and procedures Authority to negotiate and sign contracts 35 FLSA Considerations Employees classified as nonexempt are governed by the law Employees are compensated on an hourly basis Must be paid time and a half (1½) for hours in excess of 40 hours worked in a standard work week 36 18

FLSA Considerations Examples of nonexempt duties and responsibilities Animal care Typing or word processing (includes updating web content) Preparing payroll Bookkeeping Answering phones 37 FLSA Considerations Determine FLSA status for position during job evaluation process In addition to job description supervisor/ department might be required to complete FLSA questionnaire 38 19

Additional Payment Request The requesting Department must submit an additional project (or interim assignment) request to HR for approval prior to the scheduled work (assignment). This will include the proposed project and specific duties and compensation amount for work performed 39 Additional Payment Request The Compensation office will review the project and appropriate pay methods within the federal wage and hour law. Performing (interim) duties at a higher level Performing work for a different department If it is nonexempt employee we have to consider overtime payment. 40 20

Additional Payment Request The Compensation office will work with the department to establish an approved payment plan. The employee may begin work once the approvals and consent are confirmed in HR. The documentation will be placed in the employee's personnel file in HR. 41 Additional Payment Request The department enters a payment request in HCM per the approved payment plan. From the HCM payment requests, HR Compensation will verify and approve the payment. 42 21

Online Resources How to write a job description Benchmarks for selected job families Job description templates HR Forms 43 Questions 44 22