ASCA Responses: Staff Scheduling Program Survey (March 2011)



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1. Please list the contact information for staff member who is most familiar with the information being requested. Name and Title: Email Address: Phone Number: 2. Are you staff 3. If you are, what is the name of the 4. How many staff are part of 5. Does scheduled staff work 8, 10, 12-hour shifts, or all of the above? 6. Does provide time reports? 7. Does track employee time (leaves, medical, annual, etc.)? Leaves Medical Annual Other Other (please specify) 8. Does split shifts? Alabama Alaska Arizona Arkansas Colorado Glen Casey, Director of Research & Planning Richard Schmitz, Special Assistant Therese Schroeder, Security Operations Administrator George Brewer, Research Chuck Hildebrand, Emergency Manager; Tony Carochi, Director of Prisons glen.casey@doc.alabama.gov richard.schmitz @alaska.gov TSCHROED@a zcorrections.gov george.brewer@ arkansas.gov chuck.hildebrand @doc.state.co.u s; tony.carochi@do c.state.co.us 334-353-9504 907-465-4640 602-542-3894 870-267-6335 719-269-5758; 719-579-9580 Connecticut James M. Oien James.Oien@po.state.ct.us 860-692-7692 Changing to an 5,000 8-hour shift Overtime reasons (which is often due to leave. Yes Florida Georgia Hawaii Idaho Indiana Iowa Kentucky Louisiana James R. Upchurch Kenneth Mantle, Executive Asst. to Commissioner Michael J. Hoffman, Institutions Division Administrator Shane L. Evans, Director, Educ/Treat/Reentry Jim Basinger, Executive Director of Adult Facilities John Baldwin, Director Jim Erwin, Deputy Commissioner Tanisha Matthews, HR Director upchurch.james @mail.dc.state fl.us mantlk00@dcor. state.ga.us michael.j.hoffma n@hawaii.gov sevans@idoc.ida ho.gov jbasinger@idoc.i n.gov john.baldwin@d oc.state.ia.us James.Erwin@k y.gov tmatthews1@cor rections.state.la. us 850-410-4390 Yes 478-992-5257 808-587-1258 208-658-2034 317-232-1309 515-725-5704 502-564-2225 502-564-2220 225-342-2211 Yes Automated Roster Management System SAP referred to as LaGov Human Capital Management 19,000 8-hour shift Yes Yes Yes 5,833 Compensatory Leave Staff Scheduling Program Survey.xls (UT) Page 1 of 8 Last Updated: 3/23/11

1. Please list the contact information for staff member who is most familiar with the information being requested. Name and Title: Email Address: Phone Number: 2. Are you staff 3. If you are, what is the name of the 4. How many staff are part of 5. Does scheduled staff work 8, 10, 12-hour shifts, or all of the above? 6. Does provide time reports? 7. Does track employee time (leaves, medical, annual, etc.)? Leaves Medical Annual Other Other (please specify) 8. Does split shifts? Maryland Massachusetts Michigan Mississippi Missouri Jay E. Miller, Division of Correction IT Manager Alexandra McInnis, Director of Personnel Edward E. Mize, Operations Administrator, CFA Jeworski Mallett, Deputy Warden Mike Shipman jemiller@dpscs.s tate.md.us aemcinnis@doc. state.ma.us mizeee@michig an.gov jmallett@mdoc.s tate.ms.us John.Shipman @doc.mo.gov 410-536-4116 508-850-7880 517-335-1385 601-359-5600 Montana Mike Raczkowski, Infrastructure Mgr mraczkowski@m t.gov 406-444-9660 Yes IntelliTime Systems VTI 558 Yes Yes Yes Yes Military leave, FMLA, Vacation, etc. tracks all accruals Yes Nebraska New Hampshire Steve King, Planning & Research Administrator Jeffrey Lyons, Public Information Officer steve.king@nebr aska.gov jlyons@nhdoc.st ate.nh.us 402-479-5767 603-271-5602 New Jersey Kim Johntry, DPA 2 Kim.Johntry@do c.state.nj.us 609-984-1747 Yes TimePoint 8,000 8-hour shift Yes New Mexico New York State rth Carolina Celestino Romero, HR Deputy Bureau Chief Philip Battiste, Director Charlotte Price Celestino.Romer o@state.nm.us Philip.Battiste@d ocs.state.ny.us charlotte.price@ doc.nc.gov 505-827-8608 Yes InTime ISE 13 518-485-5407 Yes 919-838-4028 FSSU (Security Staffing Unit) Yes Yes Yes Yes 19,078 8-hour shift Military, Training, Workers Compensation, Union Staff Scheduling Program Survey.xls (UT) Page 2 of 8 Last Updated: 3/23/11

1. Please list the contact information for staff member who is most familiar with the information being requested. Name and Title: Email Address: Phone Number: 2. Are you staff 3. If you are, what is the name of the 4. How many staff are part of 5. Does scheduled staff work 8, 10, 12-hour shifts, or all of the above? 6. Does provide time reports? 7. Does track employee time (leaves, medical, annual, etc.)? Leaves Medical Annual Other Other (please specify) 8. Does split shifts? rth Dakota Leann Bertsch, Director lebertsc@nd.gov 701-328-6616 Ohio Oklahoma Pennsylvania Philadelphia Rhode Island Edwin.Voorhies Ed Voorhies, @odrc.state.oh.u South Regional Director s Anetta Bullock, Executive Assistant Joel Barrows, Executive Staff Assistant Marco Giannetta, Deputy Warden Staff Deployment Joanne M Hill, CFO/Associate Director anetta.bullock@ doc.state.ok.us jbarrows@state. pa.us marco.giannetta @gmail.com Joanne.Hill@doc.ri.gov 614-752-1715 405-425-2506 717-975-4963 215-685-7886 401-462-2617 none - internally developed based on an Access platform. Is more of a time recording and not a South Carolina Bill Young, IT Manager Young.Bill@doc. state.sc.us 803-896-1757 Yes Duty Roster - Legacy developed in house 3,850 South Dakota Tennessee Texas Virginia Doug Weber, Director of Prison Ops. Tanya Washington, Budget Analyst Coordinator Patty Garcia, Manager IV, HR W.P. Rogers, Asst. Deputy Dir, Operations; Paul Broughton, Human Resource Director doug.weber@sta te.sd.us Tanya.Washingt on@tn.gov patty.garcia@tdc j.state.tx.us wp.rogers@vado c.virginia.gov; paul.broughton @vadoc.virginia. gov 605-367-5050 615-253-8187 936-437-4136 804-674-3423; 804-674-3507 ext. 1078 Staff Scheduling Program Survey.xls (UT) Page 3 of 8 Last Updated: 3/23/11

1. Please list the contact information for staff member who is most familiar with the information being requested. Name and Title: Email Address: Phone Number: 2. Are you staff 3. If you are, what is the name of the 4. How many staff are part of 5. Does scheduled staff work 8, 10, 12-hour shifts, or all of the above? 6. Does provide time reports? 7. Does track employee time (leaves, medical, annual, etc.)? Leaves Medical Annual Other Other (please specify) 8. Does split shifts? Washington Anita Kendall, Regional Business Manager Anita.Kendall@d oc.wa.gov 360-725-8295 Yes ATLAS- Vendor Emerald City Software 4,000 Yes Yes Yes Yes Leave Reasons and banks are table driven so it is up to the agency. We do not track medical benefits. Yes West Virginia Wisconsin Wyoming Wayne Armstrong, Director, Human Resources Brad Douglas, Director of Research & Planning Richard Rasmussen, Lieutenant Bob Lampert, Director wayne.r.armstro ng@wv.gov; brad.t.douglas@ wv.gov Richard A.Rasmussen@ Wisconsin.Gov blampe@wdoc.s tate.wy 304-558-2036; 304-558-2036 920-324-6299 Yes ScheduleSoft 5,000 307-777-7467 Yes 9 Average 7,033 8-hour 4 Yes 6 Yes 8 Yes 6 Yes 8 Yes 5 Yes 6 Total: 41 32 10-hour 0 4 2 3 2 1 4 12-hour 0 above 6 Staff Scheduling Program Survey.xls (UT) Page 4 of 8 Last Updated: 3/23/11

9. What additional functions in would you like to have? 10. What functions in do not benefit you? 11. Does have tools for tracking costs? 12. Does track work histories, relief? Work histories Relief 13. Does offer technical support? 14. Does have skilled based deployment? 15. Additional Comments: Alabama Alaska Arizona Arkansas Colorado Connecticut Unknown - The is still under development. Unknown - The is still under development. Please note that we are switching from excel rosters to a software called Atlas from Emerald City Software. Currently we are working with the vendor to make changes to their stock to meet our specific needs. We expect to begin piloting the in the near future. Florida Yes Yes Yes Our was developed by our Office of Information Technology and contractors. It is not an off the shelf product. Georgia Hawaii Idaho Indiana Iowa Kentucky Louisiana System meets needs adequately. NA Yes Yes Yes Statewide Time Management System used by the vast majority of Louisiana state agencies. Staff Scheduling Program Survey.xls (UT) Page 5 of 8 Last Updated: 3/23/11

9. What additional functions in would you like to have? 10. What functions in do not benefit you? 11. Does have tools for tracking costs? 12. Does track work histories, relief? Work histories Relief 13. Does offer technical support? 14. Does have skilled based deployment? 15. Additional Comments: Maryland The Department uses ming, Staffing Analysis and Overtime Management (SAOM), to document staffing, but the ming is not a application. Massachusetts Michigan We would like to see the results if possible. Thanks. Mississippi Missouri Montana It would be nice if the software allowed the user to tweak parameters for relief rules etc keeping them in line with current facility practice. Yes Yes Nebraska If anyone has knowledge of a great scheduler, we would appreciate knowing. New Hampshire New Jersey New Mexico Support. Our Application was sold to another vendor and they would not honor our customization. System is old, written in Fox Pro; not designed for wide area network like we use it, so it is slow. Ability to prepare daily and master roster reports more easily. We use Discoverer to pull our requested report info from the database. We do not use any of TimePoint Reports. Our reports are all custom. Yes Yes Yes Yes Billing hours. New York State ne ne Yes Yes Yes Yes Technical support is vital to the. rth Carolina Staff Scheduling Program Survey.xls (UT) Page 6 of 8 Last Updated: 3/23/11

9. What additional functions in would you like to have? 10. What functions in do not benefit you? 11. Does have tools for tracking costs? 12. Does track work histories, relief? Work histories Relief 13. Does offer technical support? 14. Does have skilled based deployment? 15. Additional Comments: rth Dakota Ohio Oklahoma Pennsylvania Philadelphia Rhode Island The RIDOC is in the process of developing a Request for Proposals (RFP) that would encompass this information. It is anticipated that the RFP would be issued in the later spring or early summer asking for implementation of a software to automate staff, track workforce hours utilization or exception hours as well as employee costs. South Carolina South Dakota Ability to track leave / types of leave taken and the ability to modify during the shift period should the officer rotate posts. ne noted. Yes Tennessee Texas Virginia Staff Scheduling Program Survey.xls (UT) Page 7 of 8 Last Updated: 3/23/11

9. What additional functions in would you like to have? 10. What functions in do not benefit you? 11. Does have tools for tracking costs? 12. Does track work histories, relief? Work histories Relief 13. Does offer technical support? 14. Does have skilled based deployment? 15. Additional Comments: Washington An upgrade to the newest web based version would provide us with Employee Self serve for requesting leave, submitting overtime, certification of timesheets and vacation bidding. I would also provide functionality to schedule Healthcare staff. The application has functionality to plan workforce for a period of time and then compare actual to budget. We have not looked into that functionality. It also has a module called HOW which is used to build staffing modules (i.e.- standard labor modeling for a segregation unit is X) so that you can build scenarios for expansion or contraction. We have also not investigated that. ATLAS is a comprehensive Workforce Management System. DOC just brushes the surface of what the can do. The two biggest advantages on the side would be the one-to-one relationship between person and post- eliminated all double and tracking of overtime. Payroll just happen to be a big bonus as we electronically feed to our payroll. West Virginia We do not have a. We have a one-on-one leave that tracks employee leave and time. We allow our facilities to establish their own work schedules. Wisconsin ne at this time. ne. There are functions that are not used to their fullest capability. We have utilized product for 10 years. We are in the process of installing in all correctional institutions and centers. We will be moving from an Oracle database to a Sequel database that provided more functionality. Product is cost effective. Customer service has been great. Wyoming Yes 7 Yes 8 Yes 7 Yes 9 Yes 6 Total: 41 3 2 3 1 4 Staff Scheduling Program Survey.xls (UT) Page 8 of 8 Last Updated: 3/23/11