IBM Storage Management within the Infrastructure Laura Guio Director, WW Storage Software Sales October 20, 2008



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IBM Storage Management within the Infrastructure Laura Guio Director, WW Storage Software Sales October 20, 2008

IBM Information Infrastructure Proven Capabilities Manage Information Risks Information Availability Deliver continuous and reliable access to information IBM Single SAN management Volume Controller console TotalStorage virtualisation Productivity Center Data migration tools Information Security Protect and enable secure sharing of information Encrypted Data and media encryption Key Secure management access control Tivoli Continuous security data solutions protection for access management Information Retention Support your information retention policies Tivoli Simplified Storage backup Manager and recovery TSM Optimised, FastBack efficient tiered storage Data de-duplication, compression Integrated archiving solutions Information Compliance Reduce reputation risks and audit deficiencies System Data discovery, Storage Archive classification Manager & Data Retention Tunable service System levels (DR550) Information lifecycle management

Just how fast is the data growing? 128 GB/ person The World s total data per person. No Problem I I think I can do this Mr. CIO, we have a problem 24 GB/ person 0.8 GB/ person 2003 2006 2010

Storage Management Overview Data Protection & Recovery Management Enabling business continuity at all times while aligning recovery costs based on business risk and information value Storage Resource & Infrastructure Management Offering efficient utilisation and automated management of all IT resources Virtualising storage for ease of administration, capacity utilization and transparent data migration Information Retention & Lifecycle Management Retaining information automatically to enable future business leverage, or to comply with internal or external regulations Helping customers gain visibility, improve control and automate their data protection processes

Data Protection and Recovery Management

Information Availability Business Continuity Protection Technology by Disaster Recovery Tier Balancing recovery time objective with cost / value Recovery from a disk image Recovery from tape copy Cost / Value BC Tier 7 Site Mirroring with automated recovery BC Tier 6 Storage mirroring (with or without automation) BC Tier 5 Software mirroring BC Tier 4 Point in Time copy for Backup/Restore Services to address all recovery needs 15 Min. 1-4 Hr.. 4-8 Hr.. 8-12 Hr.. 12-16 Hr.. 24 Hr.. Days Recovery Time Objective (guidelines only) BC Tier 3 Tape Libraries, Electronic Vaulting BC Tier 2 - Hot Site, Restore from Tape BC Tier 1 Restore from Tape

Unified Recovery Management TSM Application Service Levels WAN LAN SAN Recovery Management Tier 1 Tier 2 Tier 3 Mirroring Snapshots, CDP Traditional Backup Recovery technologies aligned with service levels objectives

NEW!!!! IBM Tivoli Storage Manager FastBack IBM Tivoli Storage Manager FastBack Cost-effective solution Protect and quickly recover Windows servers, in remote offices, data centers and mid-sized companies Reduce the amount of data at risk (RPO) Reduce the time to recover from data loss (RTO) Integrates into IBM Tivoli Storage Manager Utilise existing archive, retention and compliance in your TSM architecture

TSM FastBack combines block level continuous backup with snapshot function Protection Block-level, continuous, incremental-forever Windows Applications and File systems SQL, Exchange, Lotus, Oracle, SAP and more VMWare support No backup window required Policy-based capture schedule Recovery Granular any data object File, folder, volume, system Point-in-Time rollback Instant Restore Instant access, background restore Recover Anywhere - At the branch, DR site, Data Center Central Vaulting of Backup Copies Backup consolidation Centralized backup to tape Encryption in transit Adaptive protection : Dial up the level of protection your application or fileserver requires

TSM Fastback Block Level Incremental Forever backup process Production Disk Application or File server Fastback Server Optional Fastback DR Server Low bandwidth Link Incremental backups are Block-Level, not filelevel. Only the blocks that have changed since the last incremental snapshot are backed up Select what and when the incremental block-level changes move to the DR server

Instant Restore for the Remote Office or Data Center Application availability during recovery Problem Its 9pm on April 30 th at a large CPA firm, and the Exchange email server just went down. The CPA s are immediately on the phone to the help desk, as they have tax returns to file electronically by midnight. Typical Production Disk Solution : Laura, the sys admin deployed Instant Restore and achieves the following: Instant restore of Exchange Server with capability to send mail only, the CPA s send the tax returns, while the rest of the Server function is restored. 1. Activate Instant Restore 2. Background Process restores blocks gradually 3. Write IOs are performed as usual 4. Read IOs from un-recovered areas create restore on demand 5. All other reads are performed as usual New Production Disk Exchange server Xpress Restore Server New Exchange server

TSM FastBack Product Family Offerings TSM FastBack Comprehensive data protection solution Disk-based, block-level, incremental-forever technology Near-instant restore of data from any point-in-time, anywhere in the environment Disaster Recovery built in Policy-based selective replication for off-site recovery Highly-efficient use of WAN and storage resources TSM FastBack for Microsoft Exchange Rapidly recover any e-mail object: message, attachment, calendar entry, contact, tasks, notes Near-instant access provides a great tool for data mining and unobtrusive testing of production environments TSM FastBack Center Bundle of the 3 components together TSM FastBack for Bare Machine Recovery Restore the OS volume on dissimilar hardware in minutes Great tool for cost-effective business continuance and server migrations

Storage Resource and Infrastructure Management

Storage Resource and Infrastructure Management Challenges and Needs Controlling out-of-control storage growth Minimizing performance bottlenecks Planning for capacity upgrades Minimizing outages & keeping up with changes in the SAN Simplifying the management of multi-vendor storage devices Data migration Customer Challenges Customer Needs Better utilization of existing resources Performance analytics with root cause identification Capacity management Change configuration management based on best practices policies Common tools across many systems Non-disruptive data movement

Flexible Storage Infrastructure with SAN Volume Controller Thin Provisioning Make changes to the storage without disrupting host applications Virtual Disk Mirroring Virtual Disk Virtual Disk SAN Virtual Disk Virtual Disk Apply common copy services across the storage pool DS8000 SAN Volume Controller Advanced Copy Services HDS Storage Pool DS4000 EMC HP Manage the storage pool from a central point Combine the capacity from multiple arrays into a single pool of storage

Storage Virtualisation Delivers Simpler infrastructure and management Logically consolidate without physical consolidation Physically consolidate while keeping workloads separate Simplify and standardise management Improve administrator productivity Improve resource utilisation Better application availability Move data without disruption to applications Simplify use of tiered storage Remove limitations of physical infrastructure Enable information management without concern about information location Increase flexibility and responsiveness Ease deployment of multi-vendor environments

Storage Infrastructure Management Today Each storage element has its own management tool pseries BladeCenter xseries Windows Admins must be trained on each element management tool Different vendor tool sets that basically do the "same thing No end to end (HBA to disk) storage management McData Director IBM Director Cisco Director No central reporting repository for management Cannot automate routine storage administrative tasks IBM IBM Tape Library STK Tape Library

Storage Management Business Requirements Manage the entire data center from a single user interface Including devices from 3 rd party hardware vendors Improve configuration management Planning & implementation Better change management Track, Audit, Compare Visibility of trends & performance Better reporting Asset/Capacity/Utilization Rapid notification and identification of problems

How much storage do I have available for my applications? How is my storage being used? When do I need to buy more storage? How well are my storage systems performing (RAS)? How do I maintain storage service levels? How do I simplify and centralise the management of my storage infrastructure? How can I automate the provisioning of my storage systems, databases, file systems and SAN? Which applications, users and databases are the primary consumers of my storage? How do I know the storage is not the bottleneck for user response time issues? How reliable is my SAN? Answer these with IBM TotalStorage Productivity Center How do I monitor and centrally manage my replication services? Is the storage infrastructure available and performing as needed? Which files must be backed up, archived and retained for compliance?

IBM TotalStorage Productivity Center Enable end-to-end storage management with a single tool Extends storage configuration management across the SAN Centralises management of storage Improve storage utilisation, performance and service levels SAN Topology end to end views and management Reduce storage complexity to make your team more productive Storage Reporting across host file systems, data bases and storage Correlation to host usage Ties to Tivoli Storage Manager and facilitates complete information life cycle management

IBM TotalStorage Productivity Center IBM TotalStorage Productivity Center Delivers Simplify Storage Infrastructure Management for better availability Prevent out-of-space conditions on file and database systems Predict storage network failures before they happen Meet storage service levels Automate planning, management and provisioning of storage Categorize data by database, file system, directory and file-level analysis Report on storage network and disk subsystem performance Recommend best-lun for new storage allocations Improve service levels for data protection by identifying files not backed up Basic automated provisioning to configure the storage fabric and disk Optimize Storage Personnel Productivity and storage ROI Automate reporting of information and metrics to help administrators make better, more timely decisions Reduce management time and enhance enforcement of data retention Create a single point of control, administration and security for the management of heterogeneous storage networks, disk systems and replication services Automate responses to policy violations and service levels for support of ITIL

Information Retention and Lifecycle Management

Information Retention and Lifecycle Management Common Storage Related Challenges How do I comply with data retention requirements? Challenges and Needs How do I discover all data to respond to legal inquiries? My backup windows are increasing My application performance is suffering because there is too much data. How do I effectively manage cost with significant growth in unstructured data? Needs: Match the value of the information with the storage technology and management. Help ensure that data is retained and accessible when needed or is otherwise removed and destroyed. Fast/High Need for Access Slow/Low Relative Cost / GB / Year 70 60 50 40 30 20 10 0 2 Months 1 Day 1 Hour Data Access Needs Throughout Lifecycle High Perf Disk 3 Years 5 Years 20 Years 50 Years Fully Managed Costs: Storage Options Commodity Disk Archive Disk Online Tape Offline Tape 100+ Years

Information Retention & Lifecycle Management Tiered storage management for cost and compliance management Data content layer IBM CommonStore, IBM Content Manager, IBM Content Collector IBM FileNet P8 Content Manager, Image Services, SAP Connector IBM Records Crawler IBM Optim Grid Medical Archive Solution (GMAS) Policy Management layer Tivoli Storage Manager System Storage Archive Manager Data Facility Storage Management Subsystem Storage Media layer IBM DR550 (includes SSAM) IBM Tape Systems IBM Disk Systems including N series with SnapLock feature Services layer IBM Enterprise Archive Services Enterprise Archive Services Applications Archiving Application Archive / HSM Infrastructure Information Retention Files TSM Client E-mail SSAM Common Store Records Images FileNet TSM SAP DBMS Siebel Peoplesoft Optim DFSMS PACS GMAS Systems DR550 Virtual Tape (Remote Site) Tape/Optical Disk Systems

Reading Matter FilesX (now IBM s FastBack) is one of Gartner's top 5 "Cool Vendors In Data Protection" - March 2008 http://mediaproducts.gartner.com/reprints/inmage/155726.html TotalStorage Productivity Center named Gartner's Magic Quadrant Leader for Storage Resource Management and SAN Management Software, 2007 http://mediaproducts.gartner.com/gc/reprints/ibm/external/volume2/article2/pdf/article2.pdf Want more information on the Seven Tiers of Disaster Recovery? Pls see the IBM System Storage Business Continuity: Planning Guide Part 1 http://www.redbooks.ibm.com/abstracts/sg246547.html?open Part 2 http://www.redbooks.ibm.com/abstracts/sg246548.html?open IBM System Storage Business Continuity Solutions Overview http://www.redbooks.ibm.com/abstracts/sg246684.html?open Using the SVC for Business Continuity http://www.redbooks.ibm.com/abstracts/sg247371.html?open

IBM Information Infrastructure Proven Capabilities Manage Information Risks Information Availability Deliver continuous and reliable access to information IBM Single SAN management Volume Controller console TotalStorage virtualisation Productivity Center Data migration tools Information Security Protect and enable secure sharing of information Encrypted Data and media media encryption Key Secure management access control Tivoli Continuous security data solutions protection for access management Information Retention Support your information retention policies Simplified backup and recovery Tivoli Optimised, Storage efficient Manager tiered storage TSM Data FastBack de-duplication, compression Integrated archiving solutions Information Compliance Reduce reputation risks and audit deficiencies System Data discovery, Storage Archive classification Manager & Data Retention Tunable service System levels (DR550) Information lifecycle management