2014 Queensland Regional Roadshow Colonial First State Platforms update Andrew Howse QLD State Manager, Retail Sales
Disclaimer Adviser use only This presentation is given by a representative of Colonial First State Investments Limited ABN 98 002 348 352, AFS Licence 232468 (Colonial First State) and Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) (trading as Colonial First State Custom Solutions). It is based on its understanding of current regulatory requirements and laws as at 3 March 2014. While all care has been taken in the preparation of this document (using sources believed to be reliable and accurate), to the maximum extent permitted by law, no person including Colonial First State, AIL or any member of the Commonwealth Bank group of companies, accepts responsibility for any loss suffered by any person arising from reliance on this information. FirstChoice is operated by Colonial First State. Colonial First State is also the issuer of interests in FirstChoice Personal Super, FirstChoice Wholesale Personal Super, FirstChoice Pension, FirstChoice Wholesale Pension and FirstChoice Employer Super from the Colonial First State FirstChoice Superannuation Trust ABN 26 458 298 557, interests in the Rollover & Superannuation Fund and Personal Pension Plan from the Colonial First State Rollover & Superannuation Fund ABN 88 854 638 840, interests in the Colonial First State Pooled Superannuation Trust ABN 51 982 884 624 and interests in Essential Super from Commonwealth Essential Super ABN 56 601 925 435. FirstWrap is operated by AIL. AIL is the issuer of interests in FirstWrap Super and Pension and FirstWrap Plus Super and Pension from the Avanteos Superannuation Trust ABN 38 876 896 681, interests in FirstWrap Investments and FirstWrap Plus Investments from the Avanteos Wrap Account Deed Poll (Deed) dated 14 February 2003. Colonial First State and AIL are wholly owned subsidiaries of the Commonwealth Bank of Australia (Bank). The Bank and its subsidiaries do not guarantee the performance of Colonial First State or AIL products or the repayment of capital by Colonial First State or AIL. This document provides information for the adviser only and is not to be handed on to any investor. It does not take into account any person s individual objectives, financial situation or needs. You should read the relevant Product Disclosure Statement (PDS) before making any recommendations. Clients should read the PDS before making an investment decision and consider talking to a financial adviser. PDSs can be obtained from colonialfirststate.com.au or by calling us on 13 13 36. This presentation cannot be used or copied in whole or part without our express written consent. This presentation is for adviser training purposes only and must not be made available to any client. Colonial First State Investments Limited 2014. Avanteos Investments Limited 2014. 2
Today s agenda 1 2 3 Platforms snapshot FirstChoice update FirstWrap update 3
Our industry continues to evolve Changing customer preferences Advances in technology Regulatory changes Evolving business models Demographic waves GFC impact 4
FirstChoice update
The FirstChoice difference Market-leading efficiency Award-winning value for money Simplicity 6
Recent FirstChoice enhancements Record of Advice tool Client call reporting Pension cash flow and income reporting 7
Looking ahead Coming in 2014 May 2014 PDS roll Term deposit solutions Greater adviser service fee flexibility New investment options 8
FirstWrap update
FirstWrap A full-service platform with first-class features Full service wrap platform Choice Flexibility Efficiency ASX listed securities 300+ managed funds ETFs Interest rate securities A wide range of term deposit providers Retail insurance options Flexible remuneration options Fee aggregation Asset portability Adviser Dashboard e-post Model portfolio functionality 10
Recent FirstWrap enhancements Improved adviser efficiency and a better client experience Adviser Dashboard Online corporate actions Super statement re-design & investor materials 11
The future of FirstWrap Coming in 2014 Low-cost investment options Reporting enhancements Investor access re-design 12
Service & support
Support for you and your business Tools, education and regular communications colonialfirststate.com.au/platforms FirstTech leaders in technical support Regular communications 14
Retail Sales Partnering with you to implement your customer value proposition Support to maximise business efficiency Thought leadership and sharing of best practice ideas FNA and FirstWrap diagnostic tools Future-ready transition support 15
Thank You