Client reports without the wait

Transcription

1 Adviser AT YOUR FINANCIAL SERVICE Life Solutions Wealth Solutions Client reports without the wait Your guide to downloading updated client reports and client listings from WealthSolutions. Meeting with or reviewing a client? Available 24/7, WealthSolutions now enables you to download a snapshot of a member s account over a period selected by you. What s more, members can also access these reports themselves. This new facility is available for most of Asteron s superannuation products and includes:» Account balance and rate of return» Insurance (super only)» Investment portfolio» Investment performance and asset allocation» Whether a member has supplied their tax file number to us» Beneficiaries» Transaction details» Benefit entitlements» Superannuation lump sum components (super only). The extracts below and over the page show how this information is presented in the client reports. You can also now view and print client listings that summarise your funds under management by product and employer plan. Step-by-step guides of how to download the reports, including the new client listing pages start from page 3. Member name, employer (if any) and account number TFN Status Asset allocation Account balance Rate of return Insurance cover (super only) Current investment options held Adviser details Future investment split (super only) 1 of 8

2 Transaction details Benefit entitlements Beneficiaries Superannuation lump sum components (super only) Detailed investment option information Notes to the report 2 of 8

3 Downloading a client report or a client listing Members can also download an updated client report by following steps 1 to 8.* *Step 5 is not applicable to member access. Software requirements You will need Adobe Acrobat Reader to download a client report. You can obtain a free copy of Adobe Acrobat Reader from Please note that we are not responsible for the content of external internet sites. Log in to WealthSolutions 1 Go to 2 Select WealthSolutions in the drop down box and click "Go". 3 If you are an existing WealthSolutions user, enter your Account ID and PIN and click Login. 4 If you have not yet registered for WealthSolutions, please follow the link to the registration form and send it to us at the contact details provided on the form. 3 of 8

4 Download a client report 5 In Member Accounts, click the member s name. 6 Click "Request Report". 4 of 8

5 7 Set the date range and click "Generate Report". 8 Your report will now generate into Adobe Acrobat Reader. 5 of 8

6 View and print client listings Follows on from step 4 9 Click "Client Reporting". 10 Click the relevant product, to bring up the list of your members within that product. You can also see your funds under management and number of members or employers for each product here. Note At any time if you wish to download a client report, instead of following steps 5 to 7, you can insert the member s Account ID or name on this or either of the next web pages, set the date range for the report and then click Generate Report. 6 of 8

7 11 You will now be able to view or print the client listing. 12 For employer super products, there is an extra step. To bring up a list of members, click on the employer s name. 13 You will now be able to view or print the client listing. Members are split into two lists depending upon whether they are still employed by the employer or not. 7 of 8

8 This information is current as at 14 February Asteron Portfolio Services Limited (ABN , AFSL , RSE Licence No L ) (APSL) and Asteron Life Limited (ABN , AFSL ) (Asteron Life) are the issuers of this Guide and take responsibility for its contents. This information is of a general nature only and is to be provided for the internal use of advisers only. It does not take into consideration the objectives, financial situation or needs of any individual. An individual should consider the appropriateness of the material having regard to their objectives, financial situation or needs. An individual should refer to the relevant Product Disclosure Statement which can be obtained from us before deciding to acquire or continue to hold a product issued by APSL or Asteron Life. Throughout this Guide we, us, and Asteron means Asteron Portfolio Services Limited and Asteron Life Limited. Contact us Asteron Client Services GPO Box 1576 Sydney NSW 2001 Level Kent Street Sydney NSW 2000 T Optimum and Wealthstar am pm (Sydney time) Connelly Temple and Workforce am pm (Sydney time) F E super@asteron.com.au W Issuer Asteron Portfolio Services Limited ABN AFS Licence No RSE Licence No L Level Kent Street Sydney NSW 2000 T W Asteron Life Limited ABN AFS Licence No Level 18 Suncorp Centre 36 Wickham Terrace Brisbane QLD 4000 AT YOUR FINANCIAL SERVICE Issued February 2008 WS3940