Keith Gehring, PhD Teaching Assistant Professor University of Denver 2201 South Gaylord Street Denver, CO 80208 keith.gehring@du.edu +1 303 501 0145 CURRICULUM VITAE KEITH GEHRING SUMMARY OF QUALIFICATIONS Teaching Assistant Professor in Technology and Development at the University of Denver,. Previous service in a variety of related roles during matriculation including: Lecturer, Teaching Assistant, Research Assistant, editorial board member, and tenure committee PhD representative. More than twelve years of international and domestic professional experience in information and communication technology (ICT). Provided project management, system configuration, process analysis, and network engineering for multiple sectors including: software, telecommunications, banking, insurance, and others. Provided services for several firms of varying size including but not limited to: Deloitte & Touche, IBM (UK), AT&T, Cable and Wireless (UK), Telfort (NL), Wipro (UK), Coca-Cola, Great West Life (CA), and GXS. EDUCATION & CERTIFICATION PhD International Studies, University of Denver, Josef Korbel School of International Studies MA Global Finance, Trade, and Economic Integration, Josef Korbel School of International Studies University of Denver MBA Business Administration, University of Arkansas at Little Rock BBA Computer Information Systems, University of Arkansas at Little Rock PMP Certified Project Management Professional, Project Management Institute ACADEMIC EXPERIENCE University of Denver, Denver (CO), USA Teaching Assistant Professor, Technology and Development 2015 Present Responsible for developing undergraduate students in international studies through course instruction, course development, advising, professional development, and community engagement. Courses currently taught or in development include: Contemporary Issues in the Global Political Economy, International Politics, The Knowledge Economy, Political Global Economy, and Technology & Development. Engaged in ongoing research projects in the area of institutions and policy directing technology sector development. 1
PhD Candidate 2009 2015 Dissertation scheduled for defense 2 November 2015: Institutional Factors Favoring Knowledge Sector Development: An Assessment of the Danish and Norwegian ICT Sectors. Chair: Martin Rhodes. Committee members: Rachel Epstein, Haider Khan, and Darius Ornston (Munk School of Global Affairs, University of Toronto). Completed two rounds of funded fieldwork in Denmark and Norway during the spring of 2013 and 2014. Interviewed 60 subject matter experts from the ICT sector. Passed comprehensive exams in the fields of International Political Economy and Comparative Politics. Coursework completed with a 3.91 cumulative GPA. Founders Scholarship recipient providing full tuition and two-year stipend. Lecturer 2013 2014 Fall 2014: INTS 1700 International Politics. Spring 2014: INTS 1500 Contemporary Issues in the Global Political Economy. Spring 2013: INTS 1500 Contemporary Issues in the Global Political Economy. Teaching Assistant 2013 2014 Fall 2013: Robert Uttaro, INTS 1500 Contemporary Issues in the Global Political Economy. Fall 2012: Kevin Archer, INTS 2370 Global Political Economy. Fall 2012: Robert Uttaro, INTS 1700 International Politics. Research Assistant 2009 2012 Micheline Ishay at the University of Denver: providing qualitative and quantitative research in support of her forthcoming book: The Levant Express: The Arab Uprising and the Future of Human Rights. Barry Hughes at the University of Denver: supporting the development of two volumes from the Oxford published Patterns of Potential Human Progress series on governance and infrastructure with a specific focus on ICT in the latter. Coauthor of Knowledge Empowers Africa, ISS Policy Brief No. 2 Dec 2011. Proficient with the International Futures (IFs) system. Academic Service 2009-2015 Editorial board member for the Joseph Korbel Journal of Advanced International Studies. PhD tenure committee representative for two JKSIS Assistant Professors. Facilitated the hiring of four students at the Pardee Center for International Futures. Wrote recommendation for a student. 2
MA Student and Research Assistant, 2005 2007 Master s thesis: Economic Growth in India and the Prospects for Poverty Reduction. Advisor: Haider Khan. Research Assistant for Ilene Grabel supporting research on the changing roles of international financial institutions and their impact on developing countries. Scholarship award: Academic Scholarship recipient providing partial tuition ($10,000). REFERENCES (All residing at the University of Denver, ) Kevin Archer Teaching Assistant Professor karcher@du.edu Ilene Grabel Professor and Co-Director, MA in Global Finance, Trade and Economic Integration 303-871-2546 igrabel@du.edu Haider Khan John Evans Professor 303-871-4461 hkhan@du.edu Martin Rhodes John Evans Professor and Co-Director, PhD program 303-871-3811 martin.rhodes@du.edu Robert Uttaro Teaching Associate Professor robert.uttaro@du.edu PROFESSIONAL EXPERIENCE The Great West Life Assurance Company Winnipeg, CA Independent Consultant, 2013 2014 Project manager for an initiative assessing and inventorying all telecommunications services. Identified C$1.2M in cost savings through technology upgrades, resolution of billing errors, re-contracting, and process improvements. Coca-Cola Bottling Works, Inc. Corinth (MS), USA Independent Consultant, 2013 Provided general project management services in support of operational due diligence leading to the acquisition of a target bottling and distribution operation. Open Solutions Inc. (acquired by Fiserv Inc.) Houston, USA Independent Financial Consultant, 2010 2011 Led an initiative transitioning all frame relay data circuits to MPLS realizing $1.4M in cost savings through the migration, consolidation, and elimination of redundant circuits. Audited IBM hardware and software customer service contracts, consequently identifying 30 new sales opportunities. 3
Inovis, Inc. (acquired by GXS Inc.) Alpharetta (GA), USA Independent Consultant, 2004 2005, 2008 2010 Provided requirements, design, and test support for the development of a custom application providing customer bill calculations and rating. Functional analyst for the selection of an enterprise financial management system. Facilitated joint application development (JAD) sessions, business requirements definition, vendor demonstration scenarios, vendor selection criteria, vendor scoring, and final recommendations. Project manager for the migration of an enterprise financial system from SAP to JDE. Project involved requirements definition, system specifications, testing, and release management. QRS, Inc. (acquired by Inovis Inc.) Richmond (CA), USA Billing Manager, 2003 2004 Project business prime for the implementation of the SAP SD module for customer billing including system testing, operational readiness, release support, and error identification and correction. Responsible for the timely and accurate generation of customer billing and account support. Managed a dedicated team of billing analysts and account support representatives. Directed the consolidation and subsequent closure of a satellite billing function realizing significant annual cost savings The Management Network Group, Inc. Amsterdam, NL, London, UK, Kansas City, USA Management Consultant, 1999 2003 Project manager for the implementation of internal controls for O2 Netherlands (now Telfort). Developed, implemented, and managed the Complex Project Manager (CPM) program for AT&T s Revenue Assurance Management group improving A/R collection and cash flow. Performed reporting and revenue assurance business requirements, solution mapping, and process definition for a UK start-up broadband carrier (186k) as part of an outsource contract for the Indian systems integrator: Wipro Technologies. Deployed and subsequently managed the revenue assurance function for a UK start-up reseller (Excel Telecommunications International) as part of an outsource services contract for IBM Global Services UK. Performed an operational assessment and subsequently led a quality improvement program for Cable & Wireless UK bill and collect operations. Project manager for the implementation of an enterprise project accounting system. 4
Deloitte & Touche LLP Kansas City, USA Senior Consultant, 1998 1999 Focused on the selection and implementation of mid-market financial management systems. Conducted system selections evaluating functional, technical, and operational requirements for clients. Conducted information technology (IT) operational readiness assessments. Simmons First National Bank, Inc. Pine Bluff (AR), USA Network Administrator, 1995 1997 Technical analyst for an enterprise systems renewal project with IBM Global Services tasked with assessing, improving, and/or replacing all enterprise infrastructure (networking) systems. Maintained and administered 300+ PCs, 30+ local area networks, and an integrated frame relay wide area network connecting all nodes across the state. 5