DEGREE PROGRAM ASSESSMENT PLAN 2015 2016 For Academic Year: 2015 2016 Program: School: Submission Date: 05/01/2015 Program Director: B.S. in Healthcare Management Jindal School of Management Britt Berrett University Mission The University of Texas at Dallas provides the State of Texas and the nation with excellent, innovative education and research. The University is committed to graduating well rounded citizens whose education has prepared them for rewarding lives and productive careers in a constantly changing world; to continually improving educational and research programs in the arts and sciences, engineering, and management; and to assisting the commercialization of intellectual capital generated by students, staff, and faculty. Program Mission The BS HMGT students will be prepared to recognize the needs of healthcare organizations (including hospitals, medical and dental practices, insurance companies, consulting firms, and other healthcare related industries) and how to serve these organizations by providing the foundations for excellent client care and services through outstanding management practices and leadership. The program places emphasis on five important elements of Health Care Management: 1) Human Resources 2) Accounting 3) Information Systems 4) Financial/Economics 5) Law and Regulatory Program Learning outcomes 1. Explain and evaluate the evolution, structure and function of the US health care system 2. Analyze the impact of healthcare reform in regards to cost, access, and quality 3. Identify key elements of healthcare accounting and finance 4. Understand and analyze the role of information technology and management in health care decision making 5. Categorize, compare and contrast key elements of the health care economy and its impact on the greater US economy 6. Analyze health care organizations strategically Page 1 of 11
PART I: EXECUTIVE SUMMARY The establishment of the Bachelor of Science degree in Healthcare Management on January 1, 2015 provides the resources and structure to respond to the most dynamic and growing industry of our economy. Currently healthcare spending exceeds 18% of the GDP and represents almost $3 trillion of the economy. It is estimated that seven of the top ten fastest growing professions will be in healthcare. In the development of the Healthcare Management degree program, the focus has been to a. Define and establish the five core classes b. Recruit Students into program c. Establish relationships with alumni d. Establish relationships with industry Core Curriculum: The Five Core Courses have bee determined and refined in response to alumni, industry and faculty input. It is anticipated that all courses will be fully staffed through current faculty and adjunct by Spring 2016. These include 1. HMGT 3301 Introduction to Healthcare Management 2. HMGT 3311 Healthcare Accounting 3. HMGT 3312/ ECON 3330 Economics of Health 4. HMGT 3310 Healthcare Regulatory Environment 5. HMGT 4321 Healthcare Information Systems Student Recruitment: Previously, JSOM students were defined as Business Administration with a concentration in healthcare. In addition, those pursuing other degrees (Accounting, Finance, etc.) within JSOM were able to declare a concentration in healthcare management. In addition, students registered in the School of Interdisciplinary studies were attending some of the core classes as electives towards their Healthcare Studies degree. Pre med students pursuing degrees in Biology and Neurosciences were also able to attend core classes. Currently 148 students are declared Healthcare Management and it is anticipated that the conversion from Business Administration and Healthcare Concentration will continue throughout the remainder of the year. Students within the School of Interdisciplinary Studies that are pursuing a degree in Health Studies are being invited to consider a business oriented degree of Healthcare Management. Lastly, pre med students that determine a desire to pursue alternative degrees are being guided to the possibility of Healthcare Management through the Health Professions Advising Center. Alumni Networking: The expansion of the graduate student led Health Management Student Association into the undergraduate student population has enhanced internal networking activities. These efforts have been coupled with after hour alumni networking events sponsored by the Department of Alumni Relations. Internship opportunities are being identified and facilitated through the Career Management Center. Lastly, the Executive Advisory Board has been supplemented with an Alumni Advisory Board. Both Boards are active and participative in planning, networking and facilitating relationships with the JSOM. Industry Relationships: Industry relationships are being identified and developed based on a targeted plan created by the directors of the undergraduate and graduate programs. Early successes include scholarships and internships. Recruitment of adjunct and full time faculty from industry contacts has been established. Page 2 of 11
PART II: DATA ANALYSIS AND INTERPRETATION Student Learning Objective 1 Explain and evaluate the evolution, structure and function of the US health care system HMGT 3301 Introduction to Healthcare Management Explain the history of the U.S. health care delivery system Identify key elements of the health care sector and describe how these sectors interact Determine leadership characteristics that enhance the delivery of health care services and the evolution of leadership and management theory in health care Tool: Exams 1, 2 & 3 and quizzes; Multiple Choice, T/F, Short Answers. Measurement: Short answer questions align with course content of history of U.S. health care, delivery sectors, and the Affordable Healthcare Act. The final class lecture includes a quiz regarding leadership theory (transactional vs transformational) and implications for healthcare leaders. Questions: Identify the four eras of healthcare delivery in the United States. Identify unique characteristics of each era. List two behavioral/societal expectations that have influenced the delivery of Page 3 of 11
healthcare in the United States 65% of students will be able to answer questions correctly Student Learning Objective 2 Analyze the impact of healthcare reform in regards to cost, access, and quality HMGT 3301 Introduction to Healthcare Management Explain the development of healthcare policy including the Affordable Healthcare Act and the implications into the 21 st century Describe contemporary health care policy issues and their implications locally, regionally and nationally related to Cost, Access and Quality Tool: Exams 1, 2 & 3 and quizzes; Multiple Choice, T/F, Short Answers. Measurement: Short answer quiz questions align with course content of history of U.S. health care, delivery sectors, and the Affordable Healthcare Act. Questions: Identify key elements of the Affordable Healthcare Act and specific implications Page 4 of 11
for the delivery of healthcare. Categorize the three elements (Cost, Access and Quality) and the implications for health care delivery 65% of students will be able to answer questions correctly Student Learning Objective 3 Identify key elements of healthcare accounting and finance HMGT 3311 Healthcare Accounting Describe what drives a health care organization s revenue Describe what drives a health care organization s expenses Analyze the impact of revenues and expenses Describe what drives a health care organization s revenue Describe what drives a health care organization s expenses Analyze the impact of revenues and expenses Tool: Multiple Choice questions in the 2 Quizzes, Exam 1 and Final Exam related to Principles & Practices in Healthcare Accounting, Healthcare Financial Statements and Financial Statement Analysis. Page 5 of 11
Questions: Which of the following is a standard accounting method used in health care? What does the Profitability Margin measure and how is it calculated? 65% of students will be able to answer questions correctly Student Learning Objective 4 Understand and analyze the role of information technology and management in health care decision making HMGT 4321 Healthcare Information Technology Explain the key information requirements for effective health information management and decision support Determine specification elements and selection processes for health care projects Explain elements of meaningful use and the implications for healthcare organizations Examine the impact of information technology on the delivery of health care services Tool: Using a scoring rubric, 65% of the students on the midterm will correctly answer the question on ways health information technology improves patient Page 6 of 11
care. Using a scoring rubric, 65% of the students on the midterm will correctly answer the question related to processing requirements and meaningful use. 65% the students scored will complete the group projects. Student Learning Objective 5 Categorize, compare and contrast key elements of the health care economy and its impact on the greater US economy ECON 3330 Economics of Healthcare Determine unique health care industry economic factors Utilize various conceptual tools to analyze Identify government regulations and market competition impacting health care economics Debate the impact of government interventions and market dynamics on health care economics Tool: This course is structured as follows: 2 essays exams (10 out 12 questions must be answered), 3 research papers (minimum of 7 pages each). Also, class participation, -- which includes presenting a topic with a group, is considered part of the class grade 65% of the students will correctly answer the following questions: Page 7 of 11
Discuss how health can be classified as a consumption good as well as an investment good? Explain the education-health causality debate in the context of the Grossman model. What does the model say about the education-health relationship that is, how does education affect the optimal health stock in the model? What are some other explanations of the observed positive relation between education and health? Point out some unique institutions (compared to the United States) associated with the health care systems of the various countries discussed in this chapter. In your own words, use utility analysis and production theory to explain why the demand curve for medical care is downward sloping. According to Nyman, conventional theory predicts that people behave irrationally. How does he justify this criticism? Explain. Please explain the main difference between Nyman s model and the conventional insurance model (in terms of the demand for health insurance). Please identify the theoretical underpinnings associated with using profit rate as a measure of market power (Hint: Lerner Index) Page 8 of 11
What is the Coase Theorem? Please explain how a profit-maximizing dominant health insurer determines the premium to charge for its policies. How does the competitive fringe influence the premiums charged by a dominant health insurer? Use graphs to back up your response. Discuss how enhanced competition in the physician services market may have affected the ability of physicians to induce the demand for medical services. Essay questions to be completed/evaluated with 65% receiving passing grades include: For decades, medical device and specialty drug makers have produced a steady stream of breakthroughs and improvements. These advances were financed by a fragmented health care system that paid for whichever clinical technologies were favored by physicians without strong concern for cost. But now hospitals, health systems, insurers, and policy makers are concerned with payment reforms that seek to control costs and create uniformity in the adoption of new drugs and devices. How do you think these payment reforms will impact medical technology? List a few positive and negative results. When you re writing your paper, please discuss the 2.3% medical device tax imposed by the Affordable Care Act. Page 9 of 11
Student Learning Objective 6 Analyze health care organizations strategically HMGT 3301 Introduction to Healthcare Management Determine key elements impacting the delivery of healthcare Categorize, compare and contrast health care policies impacting the delivery of health care services Examine the impact of government regulations and industry standards on the delivery of health care Debate societal expectations on the delivery of health care and resulting organizational behaviors and outcomes Analyze industry responses and strategic decisions to market dynamics, societal expectations and organizational resources Tool: Exams 1, 2 & 3 and quizzes; Multiple Choice, T/F, Short Answers. Measurement: Short answer quiz questions align with course content of history of U.S. health care, delivery sectors, and the Affordable Healthcare Act. In addition to aforementioned measurement tools, short answer quizzes and multiple choice exam questions; Page 10 of 11
require the identification of societal expectations of healthcare. Class participation grade will be assigned based on student engagement during class discussions. 65% of students will be able to answer questions correctly PART II: DISSEMINATION Faculty members that teach the core classes will meet regularly to review the student learning outcomes and provide feedback on the assessment measures and results. On October 9 th, 2015, HGMT faculty members will review the five core classes. Student learning outcomes will be reviewed to determine additional resources needed such as new classes, scheduling to meet student needs, internship opportunities to enhance learning, integration of industry professional into classroom activities, involvement of student Healthcare Management association, and collaboration with graduate and executive education programs. Page 11 of 11