CommScope Infrastructure Academy ID Badges & Certification Emma Tett 9 February 2016 Revision: v25 Table of Contents 1. Introduction to the certification program... 2 2. Infrastructure Specialist Certifications... 2 3. SYSTIMAX Certifications... 4 4. Uniprise Certifications... 5 5. Andrew Wireless Certifications... 6 6. Broadband Certifications... 6 7. Certification policy... 7 8. FAQs... 7 9 When does my certification expire?... 7 9.1 What if I recertify in advance?... 7 9.2 How do I renew my certification?... 7 9.3 What is the Self-Print facility?... 8 9.4 Can duplicate hard copies of my certificate be issued on request?... 8 9.5 Can I get a soft copy of my original certificate?... 8 9.6 Are replacement certificates available?... 8 9.7 What if I transfer company?... 9 9.8 Are replacement badges available?... 9 9.9 Why isn t my course showing on my badge?... 9 10. Appendix 1- ID Badge Icon Policies... 10
1. Introduction to the certification program Customers and consultants are requesting more frequently that vendor trained and certified Designers and Installers are used in projects. It is also becoming more common for a percentage of all installers on site to have attended vendor backed training and a method of validation is required. Since June 2002 a globally available series of ID badges have been in use in the CommScope training programs and compliments the certification program. The qualification and certification is also linked directly to the CommScope Partner Program and is visible via the Partner Locator on CommScope.com. This document outlines the qualification programs and certification rules for all CommScope Infrastructure Academy courses. 2. Infrastructure Specialist Certifications The Infrastructure Specialist certifications are designed to leverage CommScope s in depth experience and expertise in the wired and wireless infrastructure market to provide detailed knowledge of infrastructure technology, terminology and applications. Unlike CommScope s other certifications, they are not CommScope product or solution specific, however examples of CommScope products are used in the courses. Certification is achieved by completing one of the relevant online courses producing certification, an ID Badge and entry to the qualified database. The certificates are available to be printed from the online course area by the student, and ID badges will be sent, provided student photo has been supplied and badge requested. The courses require recertification every 3 by retaking the same course (refreshing). Students who complete these certifications are encouraged to use the badge/certification and associated letters (CFOIS etc) to recognize their achievement. ID Badge (single badge) Initial Certification Recertification Options Expiry Period Field Testing Field Testing of Cabling Field Testing of Cabling 3 Infrastructure Specialist(CFTIS) Systems SP3500 Systems SP3500 Fiber Optic Infrastructure Fiber Optic Infrastructure Fiber Optic Infrastructure 3 Specialist (CFOIS) Specialist - SP4420 Specialist - SP4420 MicroWave Infrastructure Microwave Radio Antenna Microwave Radio Antenna 3 Specialist (CMWIS) Site Planning - SP6180 Site Planning - SP6180 RF Wireless Infrastructure RF Wireless Infrastructure RF Wireless Infrastructure 3 Specialist (CRWIS) Data Center Cabling Specialist (CDCCS) Fundamentals - SP6500 Pre Terminated Data Center Solutions SP8850 Fundamentals - SP6500 Pre Terminated Data Center Solutions SP8850 3 Page 2
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3. SYSTIMAX Certifications Authorized SYSTIMAX Engineer (ASE) - The Design and Engineering (D&E) and Installation and Maintenance (I&M) courses form the two key certifications required to be a SYSTIMAX partner and register a SYSTIMAX warranty. The SP3351 Masterclass course is the online recertification course for both Design and Engineering and Installation and Maintenance. SP3351 is ideal for students qualified in BOTH D&E and I&M as it recertifies BOTH courses in a single recertification. I&M only students can recertify by re-attending the ND3361 Classroom or retaking an FC3361 In-House course or taking the online SP3361R, which is the same course material as the SP3351 Masterclass with only Installation topic assessments. ID Badge (single badge) Initial Certification Recertification Options Expiry Period Authorized SYSTIMAX SYSTIMAX Design and SYSTIMAX MasterClass - 2 Engineer (ASE) Engineering - SP3321 SP3351 SYSTIMAX Design and Engineering - SP3321 and SYSTIMAX Installation and Maintenance - ND3361 (formerly ND3341) SYSTIMAX MasterClass - SP3351 2 SYSTIMAX Installation and Maintenance Only - ND3361 (formerly ND3341) Retake SYSTIMAX Installation and Maintenance - ND3361 or SYSTIMAX Installation and Maintenance In House Training - FC3361 or SYSTIMAX I&M Recertification - SP3361R (online) 2 Certified imvision (ipatch) Support Specialist (CISS) - The Intelligent Infrastructure management solution imvision uses a combination of software and intelligent ipatch Panels. It requires a very Page 4
specific mix of skills from the Partner to design and implement, this is recognized with the CISS Qualification. ID Badge (single badge) Initial Certification Recertification Expiry Period Certified imvision Support Specialist (CISS) 1 year SYSTIMAX Certified imvision Support Specialist - GL5555 (CISS exam) SYSTIMAX Certified imvision Support Specialist Recertification - GL5555R (CISS assessment) Specialist Courses A number of SYSTIMAX specialist courses are available and, if they are up to date and appropriate, the course icon is added to the student s ASE ID badge and listed on the Partner locator. These are important as a consultant or customer may be choosing a Partner for a specific project based upon their specialization experience. These may include courses that can be grouped to form a specialist status: Fiber Specialist SP4400 SYSTIMAX Enterprise Fiber Solutions and SP4410 SYSTIMAX Fiber OSP Design and Engineer Data Center Specialist SP8800 SYSTIMAX Data Center Fundamentals, SP8810 SYSTIMAX Data Center Design and Engineering and SP8820 SYSTIMAX Data Center Solutions (all are required to be up to date for specialization to be valid) Other Specialist courses include: Security systems & Intelligent Building NOTE: For all specialist certifications to be recognized on ID badge and locator (except Fiber), the pre-requisite requirement is SP3321 Design and Engineering course, as the content of specialty courses assumes this prior knowledge. The specialty courses will remain recognized for 4 (see appendix), and will then expire unless re-taken (refreshed) prior to expiry. 4. Uniprise Certifications Uniprise Certified Installer (UCI) - The Uniprise Installation course is SPUCI Uniprise Certified Installer and for contracted Partners, allows them to register the CommScope Uniprise 20 year warranty. For Partners already qualified in SYSTIMAX Installation and Maintenance they can qualify by taking the online course SPUCIC which is an SPUCI Cross-Certification course. The certification requires recertification every 3 using the SPUCIR which is the SPUCI Recertification course. The Uniprise courses are supported by a number of specialty courses including the SPUEND Uniprise Design course, Fiber Optic, and Security courses to name a few. These specialty courses will remain recognized for 3 or 4 (see appendix), and will expire unless retaken (refreshed) prior to expiry. Page 5
Certification Initial Certification Recertification Expiry Period Uniprise Certified Installer Uniprise Certified Installer SPUCI Uniprise Certified Installer Recertification - SPUCIR 3 5. Andrew Wireless Certifications The CommScope Infrastructure Academy wireless certifications begin by completing one of the relevant online wireless courses producing certification, an ID Badge and entry to the qualified database. The certificates are available to be printed from the online course area by the student, and ID badges will be sent, provided student photo has been supplied and badge requested. The courses require recertification every 3 by retaking the same course (refreshing). Additional icons will be added to the ID Badge for any additional wireless courses after the initial course. The courses will remain recognized for 3 (see appendix) and need to be retaken (refreshed) prior to expiry. 6. Broadband Certifications Broadband Certified Installer (BCI) The CommScope Infrastructure Academy broadband certification begins by taking the SP1100 Broadband Drop Installation Fundamentals course, producing certification, an ID Badge, and entry to the qualified database. The SP1100 course requires recertification every 3 by retaking the same course (refreshing). Additional specialty courses will follow and icons will be added to the BCI ID Badge, these include solution specific courses. These specialty courses will remain recognized for 3 or 4 (see appendix) unless retaken (refreshed), prior to expiry. Certification Initial Certification Recertification Expiry Period Broadband Certified Installer (BCI) CommScope Broadband Drop Installation Fundamentals - SP1100 CommScope Broadband Drop Installation Fundamentals - SP1100 3 Page 6
7. Certification policy Students whose certification has lapsed for more than one year will be required to re-take the foundation (original courses) instead of recertification courses. Where certification supports CommScope warranties, students must be up to date in the appropriate certification and he/she MUST be working for the CommScope Authorized Partner. Certification relating to warranty support is not supported if the student moves to another company not contracted to CommScope. The certification may transfer with the student to another Authorized Partner providing the local CommScope team supports the request (see FAQ for process). CommScope Infrastructure Academy reserves the right to withhold certification and student registration to the partner approved database until the course fees have been paid in full. 8. FAQs We are often asked questions about the badges and certification so have formulated these into the following FAQ, which we hope you find useful. 9 When does my certification expire? Your certification or recertification will expire either 1, 2, 3 or 4 (depending on the course) from the date that you the course or subsequent re-certification courses. Please see the appendix for specific expiration periods. 9.1 What if I recertify in advance? If you take your recertification course before your original is due to expire, your new certification will be dated from the completion date of the recertification course. 9.2 How do I renew my certification? Please go to www. The I&M (3361) course is recertified by the SP3351, SP3361R, ND3361 or FC3361. The D&E (3321) course is recertified by the SP3351. The GL5555 is recertified by the GL5555R. The UCI is recertified by the SPUCIR. Page 7
All other courses are refreshed by retaking the same course, they do not have separate recertification courses but are updated regularly with new content. (For example SP7700 is taken to refresh SP7700). A refresh is a revisiting of the original course material for specialist courses, whereas a recertification is mandatory to update your current certification for warranty support. 9.3 What is the Self-Print facility? We have introduced a Self-Print facility for all course certificates. Once you have passed your course and we have generated your certificate*, you will see an option to Print Certificate with your course details under the Training Center area. We will continue to send hard copies for your ND/FC coded course certificates, GL5555, SP3321, SP3361R and SP3351. However, there is now an option to Print Copy. So that you can generate a copy for yourself while waiting for your hard copy to arrive. *Please allow up to 48 hours after course completion 9.4 Can duplicate hard copies of my certificate be issued on request? If you are unable to print a copy from the Training Center, please contact Cabling Science. Please note, there may be a charge applied for issuing duplicate copies of certificates to cover printing, postage and package. 9.5 Can I get a soft copy of my original certificate? Usually requested for project bid support - can be requested free of charge by contacting either your CommScope channel manager or Cabling Science direct. State your name, company and an email address to receive the copy, we will verify and email a duplicate certificate that is sent in PDF format to your email address. 9.6 Are replacement certificates available? Replacements for lost certificates or changes to certificates can be requested by contacting either your CommScope channel manager or Cabling Science (we reserve the right to apply a discretionary charge of $40 depending upon circumstances). State your name, company and company address to receive the replacement. We will verify your qualification and company s current Partner status and apply, if applicable, the Company Transfer rules below, then dispatch a full replacement certificate/s. Page 8
9.7 What if I transfer company? Should a certified Design or Installation authorized person change employment to another CommScope Partner, upon approval by the CommScope manager and completion of the recertification Masterclass, a full new certificate will be issued in the new company name. Payment for the course will be required unless the company holds a training passport. 9.8 Are replacement badges available? ID Badges that are lost or damaged can be replaced by contacting a Regional Training Administrator. Company name changes can also be providing the company is a current partner and the rules on company transfer above are applied if applicable. A handling charge is levied at a standard rate of $50 per badge. 9.9 Why isn t my course showing on my badge? Some courses are specialty courses where corresponding qualifying courses need to be in order for the course to show. For example, the SP7700 won t be included unless D&E (3321) is. Other courses are overwritten a 4400 will come off the badge if the 4410 has been. And other courses, such as the 5602, don t go on the badge at all. For a full list of courses and their pre-qualifying courses, please see the appendix. Page 9
10. Appendix 1- ID Badge Icon Policies Infrastructure Specialist Courses ID Badge (single badge) Initial Certification Recertification Options Expiry Period Field Testing Field Testing of Cabling Field Testing of Cabling 3 Infrastructure Specialist (CFTIS) Systems SP3500 Systems SP3500 Fiber Optic Infrastructure Fiber Optic Infrastructure Fiber Optic Infrastructure 3 Specialist (CFOIS) Specialist - SP4420 Specialist - SP4420 MicroWave Infrastructure Microwave Radio Antenna Microwave Radio Antenna 3 Specialist (CMWIS) Site Planning - SP6180 Site Planning - SP6180 RF Wireless Infrastructure RF Wireless Infrastructure RF Wireless Infrastructure 3 Specialist (CRWIS) Data Center Cabling Specialist (CDCCS) SYSTIMAX Courses Fundamentals - SP6500 Pre Terminated Data Center Solutions SP8850 Fundamentals - SP6500 Pre Terminated Data Center Solutions SP8850 Course Exp. Renewal/Refresher Badge SP3321 2 SP3351 Included ND/FC3361 2 SP3351/SP3361R/ND3361/ Included FC3361 GL5555 1 year GL5555R Included SP5602 4 SP5602 No SP4210 4 SP4210 Included if 3321 SP4400 4 SP4400 Included if 3321. SP4410 4 SP4410 Overwritten by 4410 Included if 3321 and 4400. 3 SP7700 4 SP7710 4 SP8800 4 SP8810 4 SP7700 Included if 3321 SP7710 Included if 3321 SP8800 Included if 3321. Overwritten by 8810 SP8810 Included if 3321 and 8800. Overwritten by 8820 Page 10
SP8820 4 SPCCCS 4 Andrew Wireless Courses SP8820 Included if 3321, 8800 and 8810 SPCCCS Included if 3321 or 3361 Course Exp. Renewal/Refresher Badge SP6000 3 SP6000 Included SP6101 3 SP6101 No SP6103 3 SP6103 No SP6104 3 SP6104 No SP6105 3 SP6105 Included SP6107 3 SP6107 No SP6140 3 SP6140 Included SP6160 3 SP6160 Included SP6170 3 SP6170 Included SP6910 3 SP6910 Included SP6920 3 SP6920 Included Broadband Courses Course Exp. Renewal/Refresher Badge SP1100 3 SP1100 Included SP1010 3 SP1010 Included if 1100 SP1020 3 SP1020 Included if 1100 SP1030 3 SP1030 Included if 1100 SP1040 3 SP1040 Included if 1100 SP1050 3 SP1050 Included if 1100 SP4400U 3 SP4400U Included if 1100. Overwritten by 4410. SP4410 4 SP4410 Included if 1100 and 4400 SPCCCS 4 SPCCCS Included if 1100 Page 11
Uniprise Courses Course Exp. Renewal/Refresher No Badge SPUSO 4 SPUSO N/A SPUCI 3 SPUCI/SPUCIR N/A SPUCIC 3 SPUCI/SPUCIR N/A SPUEND 4 SPUEND N/A SP4400U 3 SP4400U N/A SP4410 4 SP4410 N/A SPCCCS 4 SPCCCS N/A SP7710 4 SP7710 N/A Page 12