Minutes of the Patient Reference Group from Nottingham West CCG Held on Wednesday 10 Ocber, 1.30pm-3.30pm Beesn Fire Station, Hassocks Lane, NG9 2GQ Agenda Reference /12/09 Present: John Crouch Shirley Inskip Julie Bryant Christine Chater Glen Swanwick Sue Cope Jim George Richard Eade David Cameron Trevor Brown Neville Atkin John Crouch Adrian Manhire Ray Basford Mark Russell Joan Morley Marion Wallwork Mr Din Peter Briggs In attendance: Helen Cawthorne Penny Spice Sue Dyke Jill Burn Apologies: Geoff Newn Martin Sckdale Pam Bradley Jacky Williams Tilly Sne Martin Plackett Chair & Linden Medical Practice Clinical Innovation Group & Hama Medical LINk The Oaks Valley Surgery Abbey Medical Church Walk Surgery Bramcote Surgery Abbey Medical Saxon Cross Linden Medical Linden Medical Manor Surgery Hama Medical Governing Body & West End Surgery Church Street Surgery Manor Surgery BME representative & Abbey Medical West End Surgery Head of Quality, Governance and Engagement Patient & Public Involvement Officer Carers Commissioning Manager, Notts County Counci. Carer Coordinar, County Health Partnerships Public Health Manager Church Walk Valley Surgery Hama Medical Bramcote Surgery Youth representative Hickings Lane Item Discussion Action /12/90 Welcome, introductions and apologies John Crouch welcomed attendees his first meeting as Chair. John thanked Shirley Inskip for her contribution chairing the PRG since it started in February 2012. John also welcomed Adrian Manhire from Manor Surgery the group, following Colin Failes resignation. Apologies for absence were noted. Declarations of interest relating items on this agenda 1
/12/91 Mark Russell declared an interest for agenda item NW/12/98 overview of strategy day on 27 November. Mark has recommended the use of a company called IdeaSmiths provide an independent facilitar for the day. Mark is an associate partner of the company (this is a courtesy title and does not imply any ownership or executive responsibility in the business). IdeaSmiths have confirmed that Mark Russell will receive no financial or other benefit from any income that IdeaSmiths may derive from this engagement with Nottingham West Clinical Commissioning Group. /12/92 Minutes of the meeting of the Patient Reference Group held on 6 September 2012 and matters arising The minutes of the meeting held on 6 September 2012 were accepted as representing an accurate record of discussions. John Crouch reminded members send through any outstanding pen profiles the Nottingham West inbox (Nottingham.West@nottspct.nhs.uk). /12/93 Update from the Governing Body & Clinical Innovation Group Mark Russell updated the group following his first Governing Body meeting on 13 September. Mark s paper can be viewed here: Report The Patient Reference Group Meeting Mark Russell.docx The minutes from the Governing Body meeting can be viewed here. The group agreed that the Patient Sries which are currently in the confidential section should be made anonymous and brought the PRG (Action Mark Russell). The Governing Body meetings will be held in public from November 2012. The CCG is exploring web streaming the meetings. The group were updated by Mark on the CCG s authorisation site visit which had taken place on 9 Ocber. A panel of independent assessors from health and social care met the CCG s management team who provided further evidence show compliance with the authorisation criteria. This process is ensure the organisation is ready take on its responsibilities become a safe and effective commissioning organisation from 1 April 2013. Of the 119 criteria assessed in tal, there were just four criteria that remain red: 1. Appointment of the Chief Finance Officer 2. A signed Service Level Agreement with the Commissioning Support Service 3. Planning going forward in terms of the scale of changes required at Nottingham University Hospitals, articulating what the whole system will look like 4. QIPP/Finance leverage and delivery for 2013/14. Overall it was a very positive process. The panel were highly impressed with the hisry of Nottingham West, the mature engagement of the practices with the CCG and the systems in place ensure success going forward. Following on from the CCG s public meetings that were held in Ocber, the group agreed use the comments received and evaluation report during the Strategy Day on 27 November. (Action ) Shirley Inskip was unable update the group about the Clinical Innovation Group because the meeting had been cancelled. The next meeting is due take place on 31 Ocber 2012. Mark Russell. 2
/12/94 Carers presentation and questions Penny Spice, Commissioning Manager for Carers from Nottinghamshire County Council and Sue Dyke, Carer Co-ordinar from County Health Partnerships were invited speak the group. Penny s presentation can be viewed here: CCG Carers' presentation 10.10.12.ppt Penny explained that the Carers Implementation Group at the County Council would welcome carers sit on the group. The group meets quarterly and is a strategic group for the county. If anyone is interested in attending or finding out more, please email nottingham.west@nottspct.nhs.uk Once the new census data has been released, the group would like Penny and Sue come back the meeting. (Action ). Sue explained how her and Penny work close gether, but her role is within County Health Partnerships which is a division of Nottinghamshire Healthcare Trust. Sue has done a lot of work with Practice Managers within Nottingham West and all practices have received a carer s information pack. Helen Cawthorne encouraged members think about how they can make a difference within their own practices. The group acknowledged that the biggest challenge is getting people recognise that they are carers. Helen also said that the CCG is keen hold an event in early 2013 celebrate the contribution that local carers make. If anyone is interested in getting involved with the planning of this event, please email Nottingham.west@nottspct.nhs.uk /12/95 Feedback on access survey from virtual working group Richard Eade said that the general consensus of the working group was that the Kings Fund paper A rapid view of access care set out the sorts of issues that they should be looking at. The document can be viewed here. The working group of Christine Chater, Adrian Manhire and Richard, said they were keen find out if they could acquire the raw data from the project. (Action ). Julie Bryant added that the results of the Ipsos MORI GP Patient Survey are available at individual practice level. Richard said that Peter Briggs paper on patient use of the internet is one area of access that they would like focus on. Richard proposed that they carry out a short survey Practice Managers around their practice s use of the internet. He agreed circulate some sample questions and then bring them back for ratification. Shirley Inskip agreed that this was a valuable study and she would be willing take it the Clinical Innovation Group. Helen Cawthorne added that she hopes this project will set a template for the future activities of the group.. Richard Eade /12/96 Overview of Broxwe s Health Profile Jill Burn, Public Health Manager, was invited speak the group about Broxwe s Health Profile, which can be viewed here. Jill explained how the Public Health team is transferring over Nottinghamshire 3
County Council as a result of the NHS reforms. Their aim is improve people s health and wellbeing and prevent disease. The three main challenges for public health are smoking, alcohol and obesity. Jill explained how your background can have a big impact on your health, i.e. your education, economic status, where you live etc. Key points: The health of Broxwe is generally better than the England average. Deprivation is lower than average, however about 2,800 children live in poverty. Life expectancy for both men and women is higher than the England average. Life expectancy is 9.1 years lower for men and 7.7 years lower for women in the most deprived areas of Broxwe than in the least deprived areas. The early death rate from heart disease and stroke has fallen and is better than the England average. Levels of teenage pregnancy and attainment and smoking in pregnancy are worse than alcohol-specific hospital stays among those under 18 are better than the England average. Jill explained how her team is given Choosing Health money fund community projects. In tal, Broxwe has received 77,000 this year. Examples of projects funded include a fishing project for homeless people, breakfast and afternoon school clubs and a cooking programme for people with learning disabilities. Adrian Manhire asked about how the success of projects is measured. Jill said that more emphasis is being placed on evaluation this year. /12/97 Feedback on West End Surgery s communication campaign Peter Briggs and Mark Russell produced a paper and presentation: Patient use of the patient use of internet West End.ppt internet - report.docx During their campaign promote use of the practice s website, they saw a significant increase in traffic the site. As a result of their analysis, both Peter and Mark believed that this pic is in the interests of the Patient Reference Group pursue. /12/98 Overview of strategy day on 27 November * Mark Russell declared an interest* /12/99 Helen Cawthorne informed the group that an independent facilitar had been sourced for the event. She is keen hold a planning meeting talk about the structure of the day. John Crouch and Adrian Manhire volunteered be part of the planning meeting. If anyone has any pics they would like covering on the day, please email Nottingham.west@nottspct.nhs.uk. Helen said that the day will have a local focus and will be based around the Business Plan for the CCG, the Broxwe Health Profile and feedback from the public events. Mark Russell asked for any background information be shared prior 27 November. (Action Helen Cawthorne) Clinical systems Following on from the queries from members about clinical systems, Helen Cawthorne has invited a Data Quality Officer the November meeting. The group were asked send through any questions prior the meeting Nottingham.west@nottspct.nhs.uk. This will ensure that all questions can be answered. (Action - all) Helen Cawthorne All 4
/12/100 Results from hospital radiology department Christine Chater had been asked by her PPG raise concerns about gaining results from Nottingham University Hospitals radiology department. At their PPG meeting in July the practiced agreed look at performing a quick audit on results and letters from the hospital which were delayed in coming in the practice by more than two weeks. Helen Cawthorne agreed look in this outside of the meeting with Christine. (Action Helen Cawthorne & Christine Chater) Helen Cawthorne & Chris Chater /12/101 /12/102 Any other business Julie Bryant promoted a question time LINk event on 31 Ocber 4pm 6pm at the Stapleford Methodist Church, Ean s Road, Stapleford, NG9 7EB. asked member sign the code of conduct if they hadn t already. She also reminded members about Section 8, Media & Representation. Members must not claim represent NHS Nottingham West CCG the media without prior consent from the Patient & Public Involvement Officer in the first instance. Date of next meeting John Crouch thanked members for their important contribution the meeting. The next PRG will take place on Thursday 8 November, 6.30-8.30pm at Rumbletums Café, Kimberley (6pm for drinks & networking). 5