Managed long term services and supports (MLTSS) Provider updates. Jennifer Langer Jacobs, VP LTSS Operations

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Managed long term services and supports (MLTSS) Provider updates Jennifer Langer Jacobs, VP LTSS Operations 1

Important updates Authorization waiver extension Assisted Living (ALP, ALR and CPCH) rate changes Personal emergency response system (PERS) code changes Traumatic brain injury (TBI) services modifier updates Cognitive therapy Behavioral management Modifier 59 on TBI therapies Transition of members to accredited patient care assistants (PCA) Coordination of benefits Patient liability deduction residential services 2

Authorization waiver extended Please be advised that the previous authorization waiver that was scheduled to end on November 1, 2014, has been extended to December 31, 2014. 3

Authorization waiver extended (cont.) MLTSS Service Code Modifier 1 Modifier 2 Authorization rule Adult family care S5140 Waive authorization July 1, Assisted living services assisted living residence (ALR) Assisted living services comprehensive personal care home (CPCH ) Assisted living program (ALP) T2031 Waive authorization July 1, T2031 U1 Waive authorization July 1, T2031 U2 Waive authorization July 1, Behavior management (TBI) H0004 Waive authorization July 1, H0004 HQ Waive authorization July 1, Cognitive therapy T2013 Waive authorization July 1, T2013 HQ Waive authorization July 1, Cognitive therapy 97532 U4 Waive authorization November 1, 2014 through February 28, 97532 U5 Waive authorization November 1, 2014 through February 28, Cognitive therapy 97532 U4 59 Waive authorization November 1, 2014 through February 28, 97532 U5 59 Waive authorization November 1, 2014 through February 28, 4

Authorization waiver extended (cont.) MLTSS Service Code Modifier 1 Modifier 2 Authorization rule Community residential services T2033 Waive authorization July 1, 2014 (CRS) T2033 TF Waive authorization July 1, 2014 T2033 TG Waive authorization July 1, 2014 Home based supportive care S5130 Waive authorization July 1, 2014 S5130 HQ Waive authorization July 1, 2014 S5130 U1 Waive authorization July 1, 2014 S5130 U2 Waive authorization July 1, 2014 Home delivered meals S5170 Waive authorization July 1, 2014 Medication dispensing device (set up) Medication dispensing device (monthly monitoring) MLTSS PCA (individual - par provider) MLTSS PCA (group - par provider) MLTSS PCA (individual- non-par provider) MLTSS PCA (group - non-par provider) T1505 Waive authorization July 1, 2014 S5185 Waive authorization July 1, 2014 T1019 Waive authorization July 1, 2014 S5125 Waive authorization July 1, 2014 S9122 Waive authorization July 1, 2014 S9122 HQ Waive authorization July 1, 2014 5

Authorization waiver extended (cont.) MLTSS Service Code Modifier 1 Modifier 2 Authorization rule Nursing facility services (custodial) Occupational therapy (group and individual) Occupational therapy (group and individual) Personal emergency response system (PERS: set up) Revenue code 0100 Waive authorization July 1, 2014 SCNF - Revenue code 0100 Waive authorization July 1, 2014 97535 U2 59 Waive authorization July 1, 2014 97535 U3 59 Waive authorization July 1, 2014 97535 U4 59 Waive authorization July 1, 2014 97535 U5 59 Waive authorization July 1, 2014 97535 U2 59 Waive authorization July 1, 2014 97535 U3 59 Waive authorization July 1, 2014 97535 U4 59 Waive authorization July 1, 2014 97535 U5 59 Waive authorization July 1, 2014 S5160 Waive authorization July 1, 2014 6

Authorization waiver extended (cont.) MLTSS service Code Modifier 1 Modifier 2 Authorization rule Personal emergency response system (PERS: monthly monitoring) Physical therapy (group and individual) Physical therapy (group and individual) S5161 Waive authorization July 1, 2014 S5161 U1 Waive authorization July 1, 2014 S5161 U2 Waive authorization July 1, 2014 S5161 U3 Waive authorization July 1, 2014 97110 U2 Waive authorization July 1, 2014 97110 U3 Waive authorization July 1, 2014 97110 U4 Waive authorization July 1, 2014 97110 U5 Waive authorization July 1, 2014 97110 U2 59 Waive authorization July 1, 2014 97110 U3 59 Waive authorization July 1, 2014 97110 U4 59 Waive authorization July 1, 2014 97110 U5 59 Waive authorization July 1, 2014 7

Authorization waiver extended (cont.) MLTSS service Code Modifier 1 Modifier 2 Authorization rule Private duty nursing T1002 UA Waive authorization July 1, T1003 UA Waive authorization July 1, Respite (daily and hourly) T1005 Waive authorization July 1, S5151 Waive authorization July 1, NF respite REV 0663 Waive authorization July 1, Self directed service: PCA individual (prior) Self directed service: PCA individual (new) Self directed service: PCA group (prior) Self directed service: PCA group (new) Self directed service: homebased supportive care Self directed service: chore service Self directed service: nonmedical transport T2025 SE Waive authorization July 1, T2025 SE 52 Waive authorization July 1, S9122 SE Waive authorization July 1, S9122 SE 52 Waive authorization July 1, T1022 SE Waive authorization July 1, S5120 SE Waive authorization July 1, T2003 SE Waive authorization July 1, 8 *Please note updated code change

Authorization waiver extended (cont.) MLTSS service Code Modifier 1 Modifier 2 Authorization rule Social adult day care S5102 U3 Waive authorization July 1, Speech, language and hearing therapy (group and individual) Speech, language and hearing therapy (group and individual) 92507 U3 Waive authorization July 1, 92508 U3 Waive authorization July 1, 92507 U4 Waive authorization July 1, 92508 U4 Waive authorization July 1, 92507 U3 59 Waive authorization July 1, 92508 U3 59 Waive authorization July 1, 92507 U4 59 Waive authorization July 1, 92508 U4 59 Waive authorization July 1, Structured day program S5100 Waive authorization July 1, Supported day services T2021 Waive authorization July 1, *Please note updated code change 9

Assisted living rate changes The state of New Jersey mandated a rate increase for all Assisted Living Programs effective July 1, 2014. Amerigroup will reprocess your claims back to that date. Providers who submitted claims at a rate less than the amount below for dates of service after July 1, 2014, will need to resubmit claims with the corrected rate in order to be processed according to increased rate. SERVICE CODE RATE ALR T2031 $ 72.50 CPCH T2031_U1 $ 62.50 ALP T2031_U2 $ 52.50 10

Personal emergency response system (PERS) changes The sstate of New Jersey made the following additions: Service Code Standard landline unit S5161 Cellular unit S5161_U1 Cellular unit with fall detection S5161_U2 Mobile unit S5161_U3 11

Cognitive therapy The state of New Jersey made the following change effective November 1, 2014. This will replace the previous codes for cognitive therapy. SERVICE CODE Cognitive Therapy (Individual) 97532_U4 Cognitive Therapy (Group) 97532_U5 12

Modifier 59 Note for TBI providers: When more than one therapy is provided on the same day, provider should add modifier 59. Please note : This is in addition to the U modifier, which identifies individual or group and maintenance or rehabilitation therapy. For example, speech therapy and physical therapy provided in the same day would be billed as: 92507 59 U3 97110 59 U2 13

Home-based supportive care (HBSC)/PCA transition HBSC/PCA providers without PCA accreditation will not be permitted to service Amerigroup Community Care members beyond December 31, 2014. Please note that our network includes accredited providers only, so unaccredited providers will continue to serve members on an out-of-network basis. 14

Coordination of benefits Federal law requires that Medicaid is the payer of last resort. You must bill the member s primary insurance first for all MLTSS services and provide an explanation of payment (EOP) from the primary carrier with claim submission to Amerigroup. If the member has a primary insurer, Amerigroup must receive an EOP from the other payer for each claim until the benefit is exhausted for each calendar year. If the member s only other coverage is straight Medicare and the service is not a Medicare-covered code, you will not be required to submit an EOP from Medicare for payment. 15

Claims submission Paper Claims Submission Electronic Amerigroup Community Care P.O. Box 61010 Virginia Beach, VA 23466-1010 Emdeon 27514 Capario 28804 Availity 26375 16

Patient pay liability As required for residential services, Amerigroup began deducting patient pay liability amounts provided by the State on September 26, 2014. The State has given us approval to initiate reprocessing of claims billed prior. This project will begin in mid-december and should be completed in approximately 60 days. 17

We are here for you MLTSS contracting Aisha White Manager I Network Relations, MLTSS Email: Aisha.White@amerigroup.com Carol DiPrisco Network Relations Consultant Email: Carol.DiPrisco@amerigroup.com Covering: Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, Hunterdon, Monmouth, Morris, Ocean, Salem, Warren Alex Valentin Network Relations Consultant Email: Alejandro.Valentin@amerigroup.com Covering: Essex, Mercer, Middlesex, Passaic, Somerset, Sussex, Union MLTSS claims Tonya Sherrill Manager, MLTSS Provider Liaison Email: nj1mltssprovhelp@amerigroup.com 18