ASSET MANAGEMENT IS ALL ABOUT SUSTAINABILITY

Similar documents
8 Steps for Leading the Change Process to a Paperless Agency July 25, 2013

ANALYTICS & CHANGE KEYS TO BUILDING BUY-IN

ANALYTICS & CHANGE. Keys to Building Buy-In

Developing Policies, Protocols and Procedures using Kotter s 8 step Change Management Model

A guide to strategic human resource planning

An introduction to marketing for the small business

AB Volvo, Göteborg, Sweden. Ref No , August The Volvo Way

The customer experience: have customers been forgotten?

Key Solutions Thought Leadership

Author: Lydia Cillie-Schmidt Page 1

6TIPS FOR EVALUATING YOUR FINANCIAL PLANNING RELATIONSHIP BY ADAM WAITKEVICH, CFP, AIF, CDFA

SCP Issues for Business and Industry

NECAQ Sustainability Program The Business Case

LEADERSHIP COMPETENCY FRAMEWORK

Change. Management: The Elephant In. The Room!

THE EMPLOYEE FACTOR: READYING YOUR ORGANIZATION FOR CUSTOMER EXPERIENCE SUCCESS. Experience Insights Whitepaper, Fall 2014

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager

Succession Management

treasury risk management

Core Competencies for Strategic Leaders In the BC Public Service

Senior IT managers are putting their best foot forward by harnessing DevOps to bring in agility in the business processes and enhance growth

Achieving Results Through Genuine Leadership TM

The ins and outs. of successful. leadership. Helping you to be a more effective leader

Focusing on you. Focusing on the future.

Briefing Paper. How to Compete on Customer Experience: Six Strategic Steps. gro.c om SynGro SynGro Tel: +44 (0 )

JOB AND PERSON SPECIFICATION Position Title: Education Manager Reports Directly to: General Manager Commercial. Non-EBA Senior Manager

Your asset is your business. The more challenging the economy, the more valuable the asset becomes. Decisions are magnified. Risk is amplified.

Delivering an Unmatched Customer Experience

Energy Awareness for Success

Marketing and the 7Ps

Long-Term Asset Management Plan

MODULE 10 CHANGE MANAGEMENT AND COMMUNICATION

JULY 1, 2010 JUNE 30, 2013 STRATEGIC PLAN

BENEFITS REALIZATION ENSURES CHANGE DELIVERS GREATER BUSINESS VALUE

Customer Management Strategy ( )

June 2010 HEALTH, SAFETY, AND ENVIRONMENT MANAGEMENT SYSTEM (HSEMS)

Framework and Guidelines for Principal Preparation Programs

Strategic Plan. Valid as of January 1, 2015

Change Management models

ITPMG. February IT Performance Management: The Framework Initiating an IT Performance Management Program

Logan City Council. Strategic Planning and Performance Management Framework

Effectively Using CobiT in IT Service Management

Native Vegetation Council. Strategic Plan

CA HalvesThe Cost Of Testing IT Controls For Sarbanes-Oxley Compliance With Unified Processes.

CHANGE MANAGEMENT PRINCIPLES AND PRACTICES IN ORGANISATION

Responsibility I Assessing Individual and Community Needs for Health Education

VPQ Level 6 Business, Management and Enterprise

TEC Capital Asset Management Standard January 2011

Sustaining a Transformation through People, Process and Technology Focus

Conducting an Effective Performance Appraisal

Assignment 2. by Sheila Y. Grangeiro Rachel M. Vital EDD 9100 CRN Leadership Seminar

An Introduction to Sustainability Reporting. What Is Sustainability Reporting. White Paper: An Introduction to Sustainability Reporting

Managing Customer. Relationships

customer experiences Delivering exceptional Customer Service Excellence

LEADERSHIP CULTURE SURVEY

MBA Dissertation Summary

The Asset Management Landscape

Accenture Sustainability Performance Management. Delivering Business Value from Sustainability Strategy

1 Executive Onboarding Reward vs. Risk

The Age of the Customer

Appendix 1: Performance Management Guidance

A CHANGE MANAGEMENT STRATEGY FOR YOUR ERP PROJECT

TALENT MANAGEMENT A LINK TO BUSINESS STRATEGY

Prepared by: Kate Tarrant Prepared February 3, 2015

Table of Contents Page Introduction... 3 Key Feedback Principles... 4 Types of Feedback... 5

Prepared for: Your Company Month/Year

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into

How Companies Are Investing in Sustainability

Business Plan: Fleet Services

Asset Management Plans

NSW Government ICT Governance Framework for Whole of Government Investments

Eight Recommendations to Improve Employee Engagement

The Senior Manager s Role in SAFETY MANAGEMENT SYSTEMS

Service Catalogue. Inside

Managing & Mastering Organizational Change Sirota Science Webinar Series

Link Sustainability to Corporate Strategy Using the Balanced Scorecard

TDWI strives to provide course books that are content-rich and that serve as useful reference documents after a class has ended.

How important is workplace cultural change and how do you go about driving it?

The following is intended to outline our general product direction. It is intended for informational purposes only, and may not be incorporated into

Accenture Utilities Podcast Series A perspective on enterprise asset management in the power generation sector

PRINCIPLES FOR SUSTAINABLE INSURANCE REPORT ON PROGRESS SEPTEMBER 2014

The Perusal and Review of Different Aspects of the Architecture of Information Security

Our Guide to Customer Journey Mapping

Stepanova Elina EFFECTIVE LEADERSHIP PhD economic science Siberian Federal University Krasnoyarsk

Lean Management and Culture Change

Transcription:

ASSET MANAGEMENT IS ALL ABOUT SUSTAINABILITY Presenter: Graeme Dunnet, Sector Leader Infrastructure Asset Management - Australia Opus International Consultants

OVERVIEW What is sustainability? The Challenge Where does Asset Management Fit? Is it just about re-branding"?, or A shift in how Asset Management is Delivered? Changing Focus requires Different Skills and Inputs Conclusions

What is Sustainability? Well used term relating to wise use of: Environmental Economic and Social resources Emphasis varies across States of Australia and the world Other barriers apparent lack of practical tools / practices / approaches

What is Sustainability? development that meets the needs of the present world without compromising the ability of future generations to meet their needs. 2 Or providing more, for less cost and impact, for longer, for more generations Or, perhaps something more practical we can measure? the adoption of a triple bottom line approach to whole of life management of resources; balancing the environmental, social and economic aspects of providing a service through managing resources to get the best long term outcome. 2 UN World Commission on Environment and Development

The Challenge Achieving sustainability is a challenge we avoid at our individual and collective peril. The need for immediate action to improve the efficiency of our economy, mitigate climate change and adapt to demographic and environmental change is clear. What remains uncertain are the best mechanisms to use to achieve these goals. 1 LG have significant power to influence An opportunity to be the mediators of change? Asset Management = Sustainable Management 1 Seizing the Sustainability Advantage: Consult Australia Feb 2011

The Challenge Feel like an Insurmountable Challenge? Too much.. Costly Complexity Support People Silos Changes

The Challenge A Good Game Plan Vision Pragmatic Achievable Early wins Long term goals Continuous Improvement

WHERE DOES ASSET MANAGEMENT FIT?

Where Does Asset Management Fit? AM by it s nature is sustainable practice

Where Does Asset Management Fit? Provides a Foundation Founded on Thorough Understanding of Assets vrrroo o m

Performance Monitoring Performance Reporting Quality Management Continuous Improvement Where Does Asset Management Fit? Provides a Framework 1 2 Framework Goals & Objectives Policies & Legislation Governance Asset Inventory Measure Condition Key Questions What do we have? What condition is it in? 3 4 5 Asset Description Performance Criteria Future Demands Levels of Service Performance Lifecycle Assessment Management Option Identification Optimization & Budget Risk Management Considerations Decision Making 7 What is it worth? What do we want it to do? What do we need to do to it? When do we need to do it? 6 Forward Works Financial Summary Program Program Development How much will it cost?

Where Does Asset Management Fit? Provides a Process Supported by Well Structured Decision Making Processes Asset Management Plan Practices Processes Systems

Where Does Asset Management Fit? Some Examples Social Increase Community Cohesion Economic Reduction in Congestion / Road User Costs Environmental Reduction of Emissions

IS IT JUST ABOUT RE-BRANDING

Is It Just About Re-Branding Need to take the decisions makers, politicians, broader public along but how? Promote existing AM standards, guidelines (IIMM) Enforce consideration of triple bottom line Reinforce and communicate long-term timeframes Reinforce and communicate the tools in our AM toolbox Communicate a balanced approach

Is It Just About Re-Branding Where are we now! Document where you are Current practices and polices Looking at changes to move forward Understanding the gaps Plan for the future Do we have everything we need?

A SHIFT IN HOW ASSET MANAGEMENT IS DELIVERED?

A Shift in How Asset Management is Delivered? More explicit about the social, environmental and economic inputs, issues and impacts our AM decisions Communicate costs and benefits against higher level sustainability objectives Policies and programs Tell our stories to help educate and seek feedback e.g. NZ network example Matching carbon footprint to maintenance options Tax breaks for green buildings an AM story Working collaboratively rather than in silos Internally within our organisations Broader community perspective

A Shift in How Asset Management is Delivered? Requires Leadership Visionary Set Direction Empower Energize Reward

A Shift in How Asset Management is Delivered? Active Participation by LG Just hiring a consultant to do it all is not advised Creates sense of ownership Generates buy in Engages people Encourages looking at better ways of doing things

A Shift in How Asset Management is Delivered? Varying needs requires varying approaches One Size Does Not Fit All Implementing will require ability to understand LG s existing business environment and incorporating solutions that will work

A Shift in How Asset Management is Delivered? Could be a Bumpy Ride Leadership Organizational Complacency Loss of Focus People skills / changes

DIFFERENT SKILLS AND INPUTS

Different Skills and Inputs Rebranding and change in focus will require diverse teams Working alongside asset managers not for them Listening and understanding community needs Developing long term relationships To be the best at helping our communities to visualise and achieve their dreams and aspirations, through trusted relationships.

Different Skills and Inputs It will require making changes Past vs. Future What is done? How it is done? Who does it? Where? Why? Change Management Planning is Critical

Different Skills and Inputs The positives: Different perspectives, team dynamics and relationships we get from personnel coming from different backgrounds Directors of first impressions direct interface with communities they serve Integrated approach Consult and engage Do it right for life

CONCLUSIONS

Conclusions Move away from the emotion of sustainability to the practical triple bottom line creates value Current AM practices tick a lot of the boxes Need to be vigilant in getting new message (rebranding) across Communities will become aware AM mechanisms to help build sustainable futures More holistic approach will require a more diverse skill set within our AM teams

Conclusions Like good wine, will take time to mature Need to lay vintage before any improvement can start Start now! Write down your assumptions and communicate widely May need some tweaks Next year s plans / outcomes will definitely be better

Thank You