Last Updated: October 2014 WHITE PAPER
Table of Contents VMware vrealize Operations.... 3 vrealize Operations Product Extensions and Third-Party Integrations.... 3 Advanced Management Packs......................................... 3 Enterprise Management Packs...3 Operating System Agent Plug-Ins...3 Application Agent Plug-ins...3 Advanced Compliance Packs...3 Content Packs...3 Where to Get Management Packs?.... 4 Available Management Packs.... 4 Advanced Management Packs......................................... 4 Enterprise Management Packs...5 Plug-Ins and Compliance Packs...6 Content Packs...7 Compatibility with vrealize Operations.... 8 Support.... 8 How to Buy.... 8 Index... 9 WHITE PAPER / 2
Note: This whitepaper may not contain all the available solutions and will be updated periodically. To view the latest version of this whitepaper, please visit www.vmware.com/go/ management-packs VMware vrealize Operations VMware vrealize Operations delivers intelligent operations management from applications to storage and across physical, virtual, and cloud infrastructures using predictive analytics and policy-based automation. Get more out of vrealize Operations with third-party integrations and product extensions that enable comprehensive visibility across applications and infrastructure in one place with dashboards, reports, alerts, and remediation actions. vrealize Operations Product Extensions and Third-Party Integrations vrealize Operations product extensions and third-party integrations are typically delivered as one or multiple Management Packs. A Management Pack can be further categorized as an agent plugin, content pack or compliance pack. Note: In previous vrealize Operations releases, Management Packs were called Third-Party Adapters. vrealize Operations Management Packs fall into the following categories (Figure 1). Advanced Management Packs Advanced Management Packs are available with the Advanced or Enterprise edition of vrealize Operations as well as VMware vrealize Operations Insight. These Management Packs target infrastructure and OS. Enterprise Management Packs Enterprise Management Packs are available with the Enterprise edition of the vrealize Operations. These Management Packs target business-critical applications. Operating System Agent Plug-Ins OS agent plugins are available with the Advanced or Enterprise editions of vrealize Operations. These plugins are deployed with VMware vrealize Hyperic and collect operating system data. Application Agent Plug-ins Application agent plugins are available with the Enterprise edition of vrealize Operations. These plugins are deployed with vrealize Hyperic and collect application data. Compliance Packs Compliance Packs are available with the Advanced edition of vrealize Operations. These are deployed with VMware vrealize Configuration Manager and contain compliance templates for a wide variety of elements. Content Packs Content Packs are available with VMwarevRealize Log Insight and vrealize Operations Insight. Content Packs provide log analytics and dashboards for a broad set of log data sources. Advanced Management Packs Enterprise Management Packs Compliance Packs OS Agent Plug-ins Application Agent Plug-ins Content Packs Performance Performance Configuration Performance Performance Logs Capacity Capacity Compliance Capacity Capacity Events Alerts Alerts Alerts Alerts Alerts Performance Actions Actions Configuration Configuration Configuration vrealize Operations Manager vrealize Configuration Manager vrealize Hyperic vrealize Log Insight vrealize Operations vrealize Operations Insight vrealize Operations Advanced and vrealize Log Insight vrealize Suite Advanced/Enterprise vrealize Operations Advanced/Enterprise and vrealize Log Insight Figure 1. vrealize Operations Management Packs WHITE PAPER / 3
Where to Get Management Packs? All the vrealize Operations Management Packs are listed on the VMware Solution Exchange and available in one of the following ways: 1. Download on VMware Solution Exchange 2. From a VMware Partner Management Packs are available as a free to download or as Try and Buy options. Available Management Packs Advanced Management Packs These management packs are available with vrealize Operations Advanced Edition. MANAGEMENT PACK PUBLISHER DESCRIPTION FREE/PAID VMware vcloud Networking and Security VMware Provides network-centric operations management visibility into the virtual edge services available through VMware vcloud Networking and Security offerings. vcloud Air VMware Monitors, isolates, and resolves performance bottlenecks on vcloud Hybrid Service. VMware NSX for vsphere VMware Provides comprehensive visibility into all NSX virtual networking services deployed with vsphere. Storage Devices VMware Provides storage analytics from the HBA and fabric, leveraging protocols such as CIM, SMI-S, & VASA. EMC Smarts VMware Provides visibility into health, risk and capacity issues related to the server and networking hardware devices Amazon Web Services VMware Provides out-of-the-box dashboards for health and performance insights on AWS resources. X-IO ISE X-IO Technologies Provides visibility into the health status and relationships information of ISE storage systems. Brocade SAN Analytics Brocade Simplifies SAN operations management, optimizes asset utilization and reduces the time to troubleshoot SAN issues Hitachi Unified Compute Platform Hitachi Data Systems Automates the management of servers, storage and networking components as business resource pools. Hitachi Storage Hitachi Data Systems Provides performance data, relationship data, and events for NetApp storage objects. NetApp Storage Blue Medora Provides performance data, relationship data, and events for NetApp storage objects. EMC ViPR EMC Improves administrator visibility and responsiveness to enterprise storage performance conditions. EMC Storage Analytics EMC Provides storage analytics for EMC VNX and VMAX storageinfrastructure in VMware virtual environments. Dell EqualLogic Dell Provides storage analytics coupled with VMware infrastructure analytics, enabling admins to quickly identify issues and perform faster remediation. Dell Compellent Dell Provides comprehensive visibility into Dell Compellent Enterprise Manager. HP StoreFront HP Provides deep insights from HP 3PAR StoreServ storage array via standard and custom dashboards. HP OneView HP (Fulfillment by partner) Provides the connectivity between storage, compute, and virtualized workloads while combining physical and virtual views of your virtualized infrastructure. WHITE PAPER / 4
Enterprise Management Packs These Management Packs are available with vrealize Operations Enterprise Edition. MANAGEMENT PACK PUBLISHER DESCRIPTION FREE/PAID Microsoft SCOM VMware Provides visibility into the health and performance of resources managed by Microsoft SCOM. Out-of-the-box dashboards enable quick identification and resolution of problems in Hyper-V, Exchange, and SQL Server environments. HP Business Availability Center (To be deprecated and provided by a Partner) VMware Collects metrics from HP Business Availability Center (BAC). HP BAC contains components for monitoring and managing business services and applications. KEMP Virtual LoadMaster VMware Provides visibility into application performance metrics on deployed VLMs as well as the virtual machines that they are providing application delivery services for. TeamQuest Manager VMware Provides visibility into a wide variety of different server types being monitored by TeamQuest software and gathers data for some applications. Compuware Gomez (To be deprecated and provided by a Partner) VMware Provides Gomez Backbone measurements by running backbone tests from Gomez nodes on the Internet backbone and gathering last-mile data from users desktops. Keynote VMware Collects resource data and performance metrics in real time as well as in historical trends from the Keynote Web monitoring system by creating resources in vcenter Operations Manager. HP SiteScope (To be deprecated and provided by a Partner) VMware Collects metrics from log files generated by HP SiteScope. The data consists of monitor classes, including the attributes and monitor groups for each monitor class. Care System Analytics for EPIC VMware Improve visibility into the performance of your electronic medical record (EMR) system - from infrastructure to the point of care - with VMware Care Systems Analytics. SAP CCMS Blue Medora Creates resources for specific SAP objects and collects metrics from an SAP server via SAP BAPI calls by using an adjustable collection interval. SAP HANA Blue Medora Provides visibility into the performance, capacity and health of SAP HANA workloads running on VMware as well as SAP HANA instances running on dedicated appliances and the cloud. Oracle OEM Blue Medora Provides a unified view of health, performance, and capacity metrics to Oracle database administrators and system administrators for Oracle databases, middleware, and business-critical applications. IBM Tivoli Blue Medora Integrates with products based on ITM (IBM SmartCloud Monitoring) and provides visibility into IBM DB2, WebSphere J2EE, and various operating systems, showcasing health, performance, and capacity metrics for ITM-monitored workloads. WHITE PAPER / 5
Plug-Ins and Compliance Packs Plug-ins and Compliance Packs are available with vrealize Operations Advanced or Enterprise Edition. OPERATING SYSTEM AGENT PLUG-INS (AVAILABLE WITH VREALIZE HYPERIC) NetApp Filer vcenter Server Microsoft Hyper-V Monitors every metric, log, and configuration for NetApp File Server Manages vsphere Hosts and the VMs that run on them Manage and optimize your Hyper-V deployment APPLICATION AGENT PLUG-INS (AVAILABLE WITH VREALIZE HYPERIC) JBoss Memcached GlassFish Informix Cloud Foundry Java Applications Microsoft.NET IBM WebSphere Application Server Microsoft Active Directory Jetty Microsoft Exchange Server Pivotal GemFire Perlbal Pivotal SQLFire WebSphere MQ Microsoft SharePoint Microsoft IIS Pivotal Web Server vfabric Spring Insight Zimbra Microsoft SQL Server Apache Web Server Apache Tomcat IBM DB2 Oracle Database Apached Geronimo Manages a JBoss application server and the services it comprises Monitors Memcached general-purpose distributed memory caching system. Monitors GlassFish application servers Monitors IBM Informix database servers Monitors applications running on Cloud Foundry Monitors Java applications via Java Management Extensions (JMX) technology. Provides visibility into the.net objects, their performance and availability Provides inventory, monitoring and control for all WebSphere components. Manages Active Directory and its services such as LDAP Provides visibility into the availability, performance and throughput of Jetty server Manages Microsoft Exchange Server Provides monitoring of Pivotal GemFire (formerly VMware vfabric GemFire) components Auto-discovers the Perlbal server and monitors its availability and throughput Manages the SQLFire distributed system and the servers and services it comprises Monitors the various components of WebSphere MQ server deployment Manages SharePoint server exposed via Windows performance counters Monitors IIS server as well as each virtual directory defined in the server Monitors Pivotal Web Server instances and their virtual hosts Provides the ability to collect and view Spring Insight data in the Hyperic Console. Provides visibility into Zimbra and its infrastructure components Manages Microsoft SQL Server infrastructure and visualizes monitoring data Provides auto-discovery and management of Apache HTTP server and virtual hosts Provides visibility into Tomcat server as well as every webapp and connector Auto-discover and manage DB2 database instances. Provides visibility into all Oracle resources in your inventory Provides the most complete Geronimo monitoring and management solution COMPLIANCE PACKS (AVAILABLE WITH VREALIZE CONFIGURATION MANAGER) PCI DSS For vsphere Automates validation of technical controls suggested by PCI DSS 3.0 WHITE PAPER / 6
Content Packs Content packs are available with vrealize Log Insight. CONTENT PACK PUBLISHER DESCRIPTION FREE/PAID Microsoft Active Directory VMware Provides customized collection, analysis, and graphical representation of Active Directory log files. Microsoft Exchange Server VMware Provides predefined Microsoft Exchange dashboards to enable visibility into a multitude of Exchange operations. Microsoft Windows OS VMware Purpose built dashboard representation of Windows OS logs for enhanced Windows OS administration. vsphere VMware Provides insights about your vsphere environment from ESX/ESXi logs, vcenter Server logs and events. VMware vcloud Automation Center VMware Provides log analytics across all vcloud Automation Center components, including the vcloud Automation Center VA, IAAS, SSO, and APPD. VMware vcloud Director VMware Provides a clear operational overview of your vcloud Director environment along with problem alerts. VMware Horizon View VMware Provides deep visibility into Horizon View servers and desktops. vrealize Operations VMware Collects and analyzes logs from all vrealize Operations Manager servers and provides out of the box dashboards. Microsoft.NET CLR VMware Provides a simplified log analysis for Microsoft.NET CLR events. Microsoft SQL Server VMware Provides system and operations administrators with insights about key entities of a Microsoft SQL server. Pure Storage Flash Array VMware Enables administrators to gain deep visibility into Pure Storage Flash Array. EMC VNX EMC Provides visibility into EMC VNX unified storage for quick problem analysis and analytics. EMC VMAX EMC Provides Symmetrix VMAX dashboards and user-defined fields for quick problem analysis and resolution. HyTrust Appliance HyTrust Provides centralized control and visibility for hypervisor configuration, compliance, and access management. NetApp Data ONTAP NetApp Provides visibility into NetApp clustered Data ONTAP logs from within vrealize Log Insight. VCE Vision VCE Enables end-users to quickly analyze log information and perform root cause analysis of Vblock systems. for up to three vsphere hosts ExtraHop ExtraHop Networks Imports real-time network, web services, database, storage, and memcache metrics into vrealize Log Insight. Puppet Enterprise Puppet Labs Enables visibility into Puppet Enterprise log files alongside VMware environment data. Cisco UCS Cisco Systems Provides rich analytics on UCS components (Blades, Chassis, I/O Modules, FEXes, etc.). Brocade SAN Brocade Simplifies SAN oversight for the VMware administrator, reducing the overall mean time to problem identification. Synology DSM Synology Provides visibility into Synology devices, including configuration changes as well as health and security information. NetFlow Logic NetFlow Logic Simplifies SAN oversight for the VMware administrator, reducing the overall mean time to problem identification. Note: VCE has an additional Management Pack available as part of their converged infrastructure (VCE Vision) technology offering. WHITE PAPER / 7
Compatibility with vrealize Operations All the currently available vrealize Operations Management Packs are compatible with the latest release of vrealize Operations. Operations Management Packs available as part of vcenter Operations 5.x have been developed with forward compatibility. Support Whether or not you obtain your management pack from VMware, you can call VMware support for any request or issue pertaining to a vrealize Operations Management Pack. If the Management Pack is not built by VMware, we will reach out to the appropriate VMware partner and coordinate the process of getting your issue addressed. How to Buy For information on pricing for vrealize Operations editions, visit http://www.vmware.com/products/vcenter-operationsmanagement/pricing To purchase VMware vrealize Operations, use the online VMware Partner Locator to find an authorized reseller in your area: http:// partnerlocator.vmware.com/ Visit the VMware Solution Exchange at https://solutionexchange. vmware.com/store/vcops. Learn More For information or to purchase VMware products, call 877-4- VMWARE (outside North America, +1-650-427-5000), visit http:// www.vmware.com/products, or search online for an authorized reseller. For detailed specifications and system requirements, refer to the VMware vcenter Operations documentation. WHITE PAPER / 8
Index Amazon Web Services...4 Apache Tomcat...6 Apache Web Server...6 Apached Geronimo...6 Brocade SAN Analytics...4 Brocade SAN (Log Insight)...7 Care System Analytics for EPIC...5 Cisco UCS...7 Cloud Foundry...6 Compuware Gomez...5 Dell Storage...4 EMC Smarts...4 EMC Storage Analytics...4 EMC ViPR...4 EMC VNX (Log Insight)...7 EMC VMAX (Log Insight)...7 ExtraHop (Log Insight)...7 GlassFish...6 Hitachi Storage...4 Hitachi Unified Compute Platform...4 Horizon View (Log Insight)...7 HP Business Activity Center...5 HP SiteScope...5 HP Storefront...4 IBM DB2...6 IBM Tivoli...5 IBM WebSphere Application Server...6 Informix...6 Java Applications...6 JBoss...6 Jetty...6 KEMP Virtual LoadMaster...5 Keynote...5 Memcached...6 Microsoft.NET...6 Microsoft Active Directory...6 Microsoft Exchange Server...6 Microsoft Exchange Server (Log Insight)...7 Microsoft Hyper-V...6 Microsoft IIS...6 Microsoft SCOM...5 Microsoft SharePoint...6 Microsoft SQL Server...6 Microsoft SQL Server (Log Insight)...7 Microsoft Windows OS (Log Insight)...7 Microsoft.NET CLR (Log Insight)...7 NetApp...4 NetApp Data ONTAP (Log Insight)...7 NetApp Filer...6 NetFlow Logic (Log Insight)...7 NSX-vSphere 1.0...4 Oracle Database...6 Oracle OEM...5 PCI DSS For vsphere...6 Perlbal...6 Pivotal GemFire...6 Pivotal SQLFire...6 Pivotal Web Server...6 Puppet Enterprise (Log Insight)...7 Pure Storage Flash Array (Log Insight)...7 SAP CCMS...5 SAP HANA...5 Storage Devices...4 Stratusphere UX...4 Synology DSM (Log Insight)...7 TeamQuest Manager...5 VCE Vision (Log Insight)...7 vcenter Server...6 vcloud Air...4 vcloud Automation Center (Log Insight)... 7 vcloud Director (Log Insight)... 7 vcloud Network and Security...4 vfabric Spring Insight...6 vrealize Operations (Log Insight)...7 vsphere (Log Insight)... 7 WebSphere MQ...6 X-IO ISE...4 Zimbra...6 WHITE PAPER / 9
VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com Copyright 2014 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Item No: VMW6041-WP-vRLZ-OPS-GUIDE-USLET-109 10/14