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Technical side of ASYCUDA World Implementation in SRI LANKA Customs Thilaka Pragnaratne Deputy Superintendent of Customs Implementation platform and network structure Implementation platform Perimeter Firewall Checkpoint Cluster Server HP blader server system Storage HP Storage Operating System Oracle Linux Enterprise 6.3 Database System Oracle 11g Standard Edition Network VPN clients for brokers Remote sites are connected via VPN links Sri Lanka Customs 2 1

Via internet (20 mbps) 2 mbps links CUSTOMS BROKERS (VPN client) FIREWALL OTHER REMOTE OFFICE PRODUCTION SERVER STANDBY SERVER HP Intel Server 128 G (Memmory) OS- Oracle Linux NODE 01 NODE 02 Oracle Cluster 11 G ASSYCUD STORAGE HP STORAGE Sri Lanka Customs 3 Strategy to maintain and sustain the communication infrastructure Two telcom providers for communication network with 24 * 7 support Most major devices like core switches and firewall with redundancy. Those are maintained by companies with 24 * 7 support Customs Officers are trained for network maintenance. Sri Lanka Customs 4 2

Status and experience of integrating Other Government Agencies - With ASYCUDA++ Government Banks connected for CUSDEC e-payment. Separate Application Developed for Ministry Finance Licenses Main problem is no ICT Systems for OGA. BOARD OF INVESTMENT SL CUSTOMS INLAND REVENUE ASSYCUDA++ MOTOR VEHICLE OTHER SYSTEM Motor vehicle data Sri Lanka Customs 5 Status and experience of integrating Other Government Agencies - With ASYCUDA World Separate AW module developed for Tea Board Approval. Ministry Finance with Reg app Trying to integrate with ASYCUDA Discussion going on with some agencies Challenges Changing the procedures and laws. No IT system Sri Lanka Customs 6 3

BOARD OF INVESTMENT SL CUSTOMS INLAND REVENUE MOTOR VEHICLE Inland revenue data ASSYCUDA++ Motor vehicle data PORT AUTHORITY (terminal handling) OTHER SYSTEM data MINISTRY OF FINANCE & OTHER AGENCIES Subsystems within Customs development Cargo Controle Warehouse System Remitance Management System Reg App System Sri Lanka Customs 8 4

Database Structure Use Oracle standard edition since 1999 Maintain few databases since 1999 AW oracle RAC with two nodes Planning to move to Oracle Exadata We use sql server for other application (with integration of other models to AW all data will be in oracle) Sri Lanka Customs 9 Disaster Recovery Options Redundancy for all critical hardware including network devices. Backup communication lines for all remote sites. Take online backup everyday. Standby AW Server is ready with backup database. Working forward to implement Disaster Recovery Site. Sri Lanka Customs 10 5

Technical problem faced and mitigation measures adopted Problem Critical AW issues which can hinder operations DTI Users issues Solution All the critical AW issues identified before we put them into operation Some are identified with pilot sites. initially visited their sites and gave solutions. Later we connected their pcs using team viewer. Data grows rapidly and poor response on Oracle Database Poor response for some AW actions Change Oracle Data File Storage to ASM and introduce Oracle Cluster Identified the Oracle Tables and created indexes. Sri Lanka Customs 11 Technical problem faced and mitigation measures adopted Problem AW Users got login issues when more users are connected Solution Linux kernel parameters has to be adjusted AW application server gives poor responses for Users JVM Parameters adjusted Giving access to all banks for e-payment A central payment agency Many ASYCUDA Databases Separate Stat reports developed Sri Lanka Customs 12 6

THANKYOU Sri Lanka Customs 13 7