2. The European insurance sector 1

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2. The European insurance sector 1 As discussed in Chapter 1, the economic conditions in European countries are still fragile, despite some improvements in the first half of 2013. 2.1. Market growth The weak macroeconomic environment continues to constrain sales and pushes insurers to look outside their national boundaries. With several years of weak GDP growth in Europe and globally, life and non-life insurers continue to report subdued sales, as a result of consumers reduced purchasing power. The pressure on the sale of insurance policies is particularly pronounced in countries where household wealth and income has been reduced. Figure 8 illustrates this development between 2009 and 2012 for life and non-life companies. Figure 1 Change in GWP in life and non-life (y-axis, in %) vs. nominal GDP (x-axis, in %) between 2009 and 2012 4 3 2 1 ES NL SE IT FR -5.0% IE 5.0% 1 15.0% -1-2 PT -3-4 UK FI DK CZ BE NO AT DE PL Source: EIOPA, EUROSTAT Note: Graph covers countries with GWP in life and non-life (incl. composites) of at least EUR 5 billion Therefore, most large European insurers have been looking for new sources of revenues in the emerging markets of Latin America and Asia ex Japan. Whether this foreign expansion will be profitable in the long-term is too early to accurately assess, but it certainly adds new distribution arrangements and the ability to widen the product portfolio in markets that are relatively under- 1 Note the data coverage and disclaimer note given in the Appendix which applies to the data presented in this chapter.

2010-Q2 2010-Q2 penetrated. Moreover, such a development poses new challenges in terms of risk management, new product developments and group supervision. This environment goes together with persistent high unemployment and weak consumer confidence in many EU economies, while tax increases due to fiscal consolidations are also taking place in 2013 in some regions. This will weaken the financial condition of households even further. In fact, increased taxation on premiums or reduced tax incentives for long-term life and savings products contributing to declining premium growth were observed in several EU countries. Weak economic confidence also leads households to postpone long-term investment and savings decisions. Therefore, short-term banking products will most likely continue to attract consumers, at the expense of life insurance products. This issue might be especially acute in countries where the banking channel is a major distribution channel for insurance products. In addition, there is a reported trend of some households withdrawing money from their policies to meet consumption needs. The effect of this on lapses, however, is not yet evident. The latest figures show that the majority of large European life and non-life insurers report positive growth in premiums (see Figure 9). Figure 9: Year on year growth in GWP, non-linked. Median, interquartile range and 10th and 90th percentile Life insurance 5 4 3 2 1-1 -2-3 Non-Life insurance 2 15.0% 1 5.0% -5.0% -1 For non-life business, motor (except third party liability), credit and surety ship seem to be the most vulnerable business lines, with premiums declining in more than half of the countries surveyed. In the latter, the decline is more than 5% in almost 50% of the countries. Fire and damage and general liability seem much more robust, with growth in more than 70% of the countries. Accident and health is also growing in a large number of countries as personal accident is often sold in addition to property insurance. Financial Stability Report Autumn 2013 1

Figure 11: Share of countries reporting decrease or increase in GWP between 2011 and 2012. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Accident and health Motor vehicle third party liability Motor vehicle, other classes Marine, aviation and transport Fire and other damage to property General liability Credit and suretyship Other nonlife insurances Decrease more than 5% Decrease less than 5% Increase less than 5% Increase more than 5% Source: EIOPA (sample based on 30 EU/ EEA countries) Undertakings are retreating from guaranteed products in traditional non-linked life insurance. In response to volatile equity markets and low interest rates, life insurers increasingly continue to pull back on providing longterm investment guarantees to consumers. In the short-term, this reduces the attractiveness of some products and constrains sales. Many insurers are lowering guaranteed returns, such as dialling back guarantees on sales of traditional products that provide high guaranteed annual returns. Insurers will hence focus on unit-linked products. While decreasing the number of guaranteed products, many insurers now increasingly focus on unitlinked products and shift investment risks to consumers. In return these kinds of products provide higher margins if equity market perform favourably. While traditional non-linked business was hit hardest in 2011, the impact on unitlinked business largely materialised a year later (Figure 12). However, data for 2013-Q3 clearly indicates that growth has picked up in unit-linked sales for the majority of the sample of large European insurers, partly due to the recovery in financial markets. Financial Stability Report Autumn 2013 2

2010-Q2 Figure 12 Year on year growth GWP Life, unit-linked. Median, interquartile range and 10th and 90th percentile 12 10 8 6 4 2-2 -4-6 Share of unit-linked business is increasing in many countries, but development is far from uniform. Looking beyond the sample of the largest European insurance groups and focusing on market-wide data instead, Figure 13 shows the share of GWP in unit-linked business compared to traditional life business between 2009 and 2012. Overall, in the European market, the share of premiums in unit-linked products has increased slightly from 37% to 39%. However, unit-linked sales are not increasing in all European markets. Indeed, several national supervisory authorities report that the product mix still remains fairly stable despite efforts to promote unit-linked business. Figure 13 Share of GWP in unit-linked businesses 2009 and 2012 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 2009 2012 AT BG CZ DK ES FR HU IS LI LU MT PL RO SK Source: EIOPA Financial Stability Report Autumn 2013 3

2010-Q2 2.2. Profitability A deteriorating sovereign environment would challenge insurers in sourcing revenues from domestic customers, due to the reduced purchasing power, which in turn will negatively affect insurers profitability. Profitability for non-life insurers is still relatively robust. The overall market is currently still producing robust return on equity (ROE), although the level is declining for most companies (from 10.8% in 2012 to 10.3% in 2013 for the median company - see Figure 14). The results for the lower percentile on the other hand already show a different picture. In fact, the low yield environment is pressurising the investment income of non-life companies and will put further pressure on future ROE levels. Many companies in the market have already taken steps to further improve their operational efficiency by various cost-cutting measures. The scope for supporting earning levels from future efficiency gains is therefore less pronounced than in recent years. Figure 14 Return on Equity non-life. Median, interquartile range and 10th and 90th percentile 3 25.0% 2 15.0% 1 5.0% -5.0% -1 ROA for life companies did not drop in 2013. Improvements in efficiency have prevented the decline in return on assets (ROA). In fact the median ROA remained unchanged in 2013 (0.4%); ROA in the lowest percentile, with the worst performers, reported also an unchanged return of 0.2% in 2013 (Figure 15). Financial Stability Report Autumn 2013 4

Figure 15 Return on Assets life. Median, interquartile range and 10th and 90th percentile However, low interest returns already weigh on insurers profitability, especially for life insurers. Indeed, investment returns are converging towards guaranteed minimums, sometimes being even lower. In 2013 investment returns dropped (from 4.8% in 2012 to 2.8% in 2013 for the median company). The fall in returns is even higher in the 10 th percentile (drop from 3.5% in 2012 to 0.3% in 2013) and the 90 th percentile (fall from 9.4% in 2012 to 4.8% in 2013). Figure 16 Investment Returns. Median, interquartile range and 10th and 90th percentile Financial Stability Report Autumn 2013 5

For most non-life insurers, investment returns were mitigated by profitable underwriting activities in some business lines. This is reflected by the overall combined ratio of the non-life insurance sector, which stood below 100% for most companies (at 96.4% in 2013 compared to 95.9% in 2012 for the median company see Figure 17). During 2013 insurance companies reported a general rise in net claims, somewhat dampening the result in comparison to the previous year. This resulted from huge weather losses within Europe. Some groups, however, also report underwriting losses, owing to unprofitable motor business or other unprofitable business lines (Figure 18). Figure 17 Combined Ratios Non-life. Median, interquartile range and 10th and 90th percentile. Figure 18: Share of countries where business lines of insurers are showing losses Source: EIOPA (sample based on 30 EU/ EEA countries) Financial Stability Report Autumn 2013 6

2010-Q2 2.3. Solvency Solvency I levels for life and non-life are dropping, but remain well above the 100% minimum requirement. On a Solvency I basis, the companies all have very healthy solvency levels which help to create buffers to weather economic pressures in the Eurozone or challenging financial market conditions. The average Solvency I ratio for the life insurers is around 200% at the end of 2013 compared to 222% and 186% in 2012 and 2011 respectively. Given the prospects of lower growth for some insurance companies and likely further declines in investment returns, Solvency I levels for a few insurers fell to a low 100%, albeit only in some markets. Figure 19 below also shows that some life companies report Solvency I ratios over 300%. Figure 19 Change in Solvency I ratio for the life insurers 40 35 30 25 20 15 10 5 Life lapses are currently stabilising. Figure 20 indicates that lapse rates overall have stabilised and that the slight downward trend noted in the previous report has continued in 2013; in line with some signs of improvement in recent EU and global economic sentiment data (see section 1.2). Lapses which might trigger additional future capital needs decreased slightly in 2012 (from 5.5% to 5% for the median company) showing that the weak macroeconomic climate did not yet have an effect on policyholders confidence in insurers. Some companies, however, report lapses close to 6%. Many life insurance contracts have minimal or zero surrender penalties. In view of this, insurers need to maintain an adequate level of liquidity to meet those policyholders obligations promptly. Financial Stability Report Autumn 2013 7

2010-Q2 2010-Q2 Figure 20 Lapse rates Life. Median, interquartile range and 10th and 90th percentile 14.0% 12.0% 1 8.0% 6.0% 4.0% 2.0% Solvency I levels remained nearly unchanged among non-life insurers whose business is generally associated with higher risks. The median Solvency I ratio in 2013 remained nearly unchanged at 275% compared to 270% at the end of 2012. Insurers such as e.g. annuity providers with exposure to market risks typically report much higher solvency I levels. Figure 21 Solvency Ratio non-life 70 60 50 40 30 20 10 The implementation of Solvency II will drive changes in the solvency position of insurers. Although not yet in force, insurers will be required to take account of all types of risk to which they are exposed to promoting a stronger Financial Stability Report Autumn 2013 8

risk management culture. Solvency II would also introduce market valuation for determination of own funds as well as quantification of the risks, which will require many insurers to hold more capital for certain risks. Financial Stability Report Autumn 2013 9