APOTEk Pharmacy Management System (PMS) Introduction Modern healthcare establishments demand speed and accuracy from their front-end or counter operations. PMS provides these advantages in the form of improved and efficient workflow for the pharmacy department. The deployment of the system results in an efficient workflow with quick patient/customer turnaround. APOTEk PMS facilitates to manage the inventory of the Pharmacy on a day to day basis for taking care of the pharmacy inventory accurately and efficiently. The system keeps track of the purchases, stock, reorder levels, supplies, issues, returns, billing and expiry. The various kinds of reports generated help to make timely decisions and appropriate actions towards smooth operation of pharmacy leading to customer satisfaction. APOTEk Modules Sale Management This module manages individual product sales. Some of the functions include: Provides Easy search of product from inventory Provides Option to print receipt Alert when the product is out of stock Does not allow to sell expired product Applies First In First Out (FIFO) principle Provides facilities for Operator to open counter and open session at the beginning of each working session before they start billing activities Provides easy methods to close & finalize the session and handover the counter collection to the supervisor Provides facilities for supervisors to monitor counter status & activities remotely from their workstation. System provides methods for supervisors to force close sessions and counters as well as finalizing the collections Return & Refund 1 P age
It is not uncommon that, due to many reasons, customers come back to pharmacy to return drugs they have purchased. PMS provides facilities for counter operators to handle these transactions easily. The module provides: Facilities to handle transactions relating to return of dispensed drugs & retail items and refund the appropriate amounts to patient Facilities to handle inpatient drug returns where refunding is not required Counter Operations Managing counters is a critical part of any pharmacy. APOTEk PMS provides a comprehensive module to manage counter related activities. It has functionalities for counter operators as well as for counter supervisors. System adopts Counter & Session concept which is analogous to real world Cash-register & Shift Stock Management Stock Management is very crucial for any store, APOTEk PMS offers Addition of new product in stock Stock Transfer-This function facilitates the movement of drugs between various branches of the Pharmacy Batch management. You always get up to-date stock for different items with different batches and their units of measurement lying at different stores of the Company Management of expired products and out of stock Stock adjustment-allows to adjust stock quantities due to instances like breakage, expiry and stolen product 2 P age
Purchase Management Purchase management offers the following Purchase Order Purchase Order Cancellation Purchase Return-In some cases drugs purchased by Pharmacy may be returned to the supplier. Various details of the Purchase Return can be recorded and tracked. Purchase order tracking Goods Receipt Notes-Details regarding the receipts dispatched to different parties to indicate confirmation of goods purchased can be managed 3 P age
Alerts & Dashboards For easy Management APOTEk gives different alerts and dashboards such as: Product out of stock Product below level Expired product Product due to expire Fast moving items 4 P age
Reports Stock availability report Stock reorder status report Drug expiry report Sales report Balance sheet (Received /Issued / Balance) Suppliers report Manufacturers report Damage report Others According to needs Security Security is the key point of any system; APOTEk is built with tight securable facilities with its role based management Allows creation of different roles and permissions according to employees tasks System requires user name and password to access User is given to access to specific modules by Administrator User is given access to specific store for multi store mode by Administrator Track user activity Maintenance APOTEk PMS comes with an administrative module for back-end maintenance activities. Administrators use this module to: Configure system level parameters and default values Setup various Items Prices Setup stores and counters Define alert period Set re-order levels and minimum levels of items Define working and backup Directories Configure pharmacy details Enter pharmacy employees details Define items categories and sub categories Enter suppliers and manufactures of different products Setup roles and permissions 5 P age
Key Features Among the key features of the APOTEk PMS systems are: Supports sale of items Maintains customer purchase history Bar Code printing and reading Audit trials Handles return & refund of sold items Multi store control-system: used in different stores and control inventory flow Transfer of stock from one store to another Manual and auto backup (configurable) Host in a Server and access from client machines on a Local Area Network Role and User based security and access rights Authentication of authorized users for secured access Multi-level access privileges that can be set by the administrator Access various functions of the system based on privileges defined User friendly operation with easy navigation through the system Information / Error messages to guide the user for ease of operation Business rule validation of the data entered Various alerts as per inventory status Benefits APOTEk PMS is flexible enough to be deployed in small or large establishments. The application supports sale of items as well as inventory control. The system offers comprehensive features and functions without compromising the usability. The intuitive and user-friendly interfaces speed up data entry and reduce customer waiting time. Some other business benefits are: Better planning, executing and controlling Improves performance, speed, accuracy and efficiency Reduces labor cost Maximizes productivity Efficient control of inventory Reduces inventory management cost Minimizes inventory investments Improved customer satisfaction For more Information Contact:- E-mail: info@softlink.co.tz Website: http://softlink.co.tz Mob: +255 788 332 031 Physical Address 1st Floor, Conservation House, Plot No.245, A. H. Mwinyi Road, P.O. Box 33967, Dar es Salaam-Tanzania 6 P age