Application to Enrol at Macleans College International Students

Macleans College Macleans Road, Bucklands Beach Auckland, New Zealand www.macleans.school.nz Telephone +64 9 535 2620 Facsimile +64 9 535 2621 Email lp@macleans.school.nz International Student Applications Application to Enrol at Macleans College International Students

Procedural Checklist A prospective student needs a clear idea of what procedures need to be completed in order to qualify for acceptance by Macleans College as an international fee paying student. The following is a checklist clarifying the essential actions: 1. Application Complete an application form and send to Macleans College. Please include 2 passport photos. 2. Passport Please include 1 copy of the student s passport details. 3. Guardian s Passport Please include 1 copy of the guardian s passport details. 4. Insurance Health and medical insurance is compulsory for all international students. 5. School Accommodation A letter guaranteeing accommodation for the student will be sent to the parent if school homestay is required. If they are NOT in a school homestay, use DCG form. 6. Homestay Checks Macleans College Homestay Adminstrator or a representative will call to meet the homestay family and inspect the home. 7. Course Selection Completed and signed option/subject selection sheet. 8. Performance Agreement To be signed by guardian/parents/student ONCE THESE HAVE BEEN COMPLETED FULLY AND ARE IN RECEIPT OF MACLEANS COLLEGE: 9. Offer of Place (Acceptance and Deposit) On receipt of the Offer of a Place, reply accepting the Offer of a Place and attach a NZ$500 non-refundable deposit. This deposit should be made payable to Macleans College. The Offer of Place is required to enable you to apply for a student visa. 10. Visa Application Once you have received the receipt for the deposit you then take your Offer of Place document to your nearest New Zealand Embassy/ High Commission and get an application for a visa. The Offer of Place document is required to enable you to apply for a student visa. The Visa Officer will advise you on what other documents you need. 11. Visa Approval and Payment of School Fees Once you have received approval, you must then pay the school fees. These can be credited directly to the Macleans College bank account. The account number can be found on the invoice. Page 2

Application for Enrolment at Macleans College INTERNATIONAL STUDENTS For office use only For office use only For office use only Tick the year level which applies: Year 9 Year 10 Year 11 Year 12 Year 13 Student Details Family Name Male Female Official First Name English First Name Second Name Student s Email Address Home Telephone Number (in NZ) Student s Mobile Number Country of Birth First Language Date of Birth Day Month Year Ethnicity Current School (or last attended) Passport Number Date of Entry into NZ Day Month Year Student Visa Number Visa Expiry Date Parent Details Mother Family Name First Name Address Title (please circle) Mr Miss Ms Mrs Dr Home Telephone Number Mobile Telephone Number Father Family Name First Name Address Home Telephone Number Mobile Telephone Number Work Telephone Number Email Address Work Telephone Number Email Address Title (please circle) Mr Miss Ms Mrs Dr Page 3

Homestay Details Homestay Mother Family Name First Name Title (please circle) Mr Miss Ms Mrs Dr Address Home Telephone Number Work Telephone Number Mobile Telephone Number Homestay Father Family Name First Name Email Address Title (please circle) Mr Miss Ms Mrs Dr Home Telephone Number Mobile Telephone Number Work Telephone Number Email Address Homestay Category Macleans Selected Parent Friend Agent Appointed Relative (please state relationship) Details of New Zealand Emergency Contact Please state your relationship to student/homestay parent: Contact Family Name First Name Title (please circle) Mr Miss Ms Mrs Dr Address Home Telephone Number Work Telephone Number Mobile Telephone Number Email Address The Contact Person in Event of an Emergency should be a relative or neighbour who can be contacted during the day by the school should some medical or other unforeseen emergency arise. The Contact Person will be rung only if neither parent nor guardian/caregiver can be contacted. Guardian Details Guardian Family Name First Name Address Title (please circle) Mr Miss Ms Mrs Dr Home Telephone Number Mobile Telephone Number Work Telephone Number Email Address Agent Details Agent Agency Name Last Name Address First Name Title (please circle) Mr Miss Ms Mrs Dr Telephone Number Telephone Number Page 4

Mobile Telephone Number Email Address Insurance Policy International students must have appropriate and current medical and travel insurance while studying in New Zealand? (please circle) Yes No If no please tick below I will take out medical and travel insurance and will send the provider a copy of the policy IN ENGLISH before I leave my home I would like the school to arrange medical and travel insurance on my behalf and include this in my fees invoice Insurance Policy Provider Insurance Policy Number Copy Yes No Medical Details (In NZ if available otherwise country of origin) Name of Doctor Phone Number Address of Doctor Please tick the boxes below if you suffer from any of the following medical conditions (allergies, disabilities, special conditions): Asthma Back/neck problems Diabetes Epilepsy Glandular Fever Heart Hepatitis A or B Migraines Bee/wasp stings Medication Food Other Detail other: If you have a medical condition and require regular medication, it is advisable to leave a supply of your medication with the school nurse, e.g., antihistamines for bee/wasp stings or medication for migraines etc. Mental Health Any other physical or mental health condition/concern that could place this student at risk e.g depression Details: Special Learning or Behavioural needs e.g Dyslexia, Hearing problems, Attention Deficit Disorder (ADHD) (this is to enable us to better assist your child) Details: Health Statement All students should have completed their Childhood Immunisation Programme before commencing secondary school. Has your son/daughter had the following vaccinations (tick box if yes)? MMR (Measles, Mumps and Rubella) Polio Sips Tuberculosis Tetanus (in which year?) Hepatitis B (3 injections In case of an Accident or Emergency. If the school cannot contact you, or if the illness is serious, the School Nurse may need to take your son/daughter to an Accident and Emergency Clinic. If hospitalisation is required an ambulance may need to be called which may be at parents expense. I give my permission for the school to make such arrangements as are necessary for the treatment of my son/daughter in an emergency and agree to meet any costs incurred. I also understand that if I have falsely declared or withheld any information, this will affect my insurance policy and that my contract may be terminated. Parent/Guardian/Caregiver Date: Page 5

Course of Study Please complete subject sheet for either Year 9, 10 or NCEA or CIE Completion of this prior to arrival will assist in an early completion of a course of study and hopefully allow the school to notify you prior to arrival of any necessary course changes. In some cases it may not be possible to provide the students with their first subjects of choice due to class sizes, however every endeavour will be made to create a challenging and desirable course of study. Language testing will be done on arrival and the student may be placed in ESOL classes at the discretion of the school this may impact the number of subjects a student can select. Co-Curricular/Other Interests and Personal Aspirations One of the guiding principles of the school is the active participation of all students in co-curricular activities. 1. Sport and/or cultural activity in which my son/daughter will participate (specify one major activity only as listed in the Prospectus) 2. Sport and/or cultural activity in which my child also wishes to participate. (you may specify as many as you like from the list in the Prospectus) 3. Other personal interests and personal aspirations (list) Staff Only Start Date Fees Paid $ Tuition Weeks Privacy of Information I agree to Macleans College collecting personal information on: Full name of student Macleans College has advised me that the information I provide will be used for: Student records, accounting purposes of the Macleans College Board of Trustees, The Macleans College Past Pupils Association, NZ Qualifications Authority (NZQA) and Cambridge International Exams (CIE) examination information, Special Education Services (SES). I accept that this information may later be used for statistical and/or research purposes and agree to its use for that purpose, provided that if the information is published in any way it will not identify me or the individual concerned. I agree to all details being given to New Zealand Qualifications authority for examination purpose. I agree that information as to school performance may be passed on to the appropriate institutions as required. (Signature of Student) (Signature of Parent/Guardian/Caregiver) Page 6

Enrolment Acceptance Form 1. I/We confirm acceptance of the place offered by Macleans College subject to the approval of the Principal, completion of this application form and confirmation of course of study. 2. I/We understand that the tuition, homestay fee, Government levy and insurance fees must be paid in full in advance to Macleans College as requested, and in any case before the student commences at Macleans College. 3. I/We have read the summary of the Code of Practice for International students and the grievance procedures. 4. I/We confirm that the material supplied in the application for admission is accurate and complete, and I/we understand that Macleans College may terminate my enrolment if false information has been supplied. 5. I/We note and accept the requirements regarding payment of fees and refund policies and the conditions relating thereto. 6. I/We agree to ensure that the student complies with Macleans College s Code of Behaviour and the guidelines in the performance Agreement. 7. I/We agree my son/daughter will not own/drive a car or motorbike while attending Macleans College. This document must be signed for the application to be processed. Mother s Signature Father s Signature Date Please forward your application by email, mail or facsimile to Macleans College, International Student Department, Macleans Road, Auckland, NEW ZEALAND Facsimile +64 9 535 2621, Email lp@macleans.school.nz Page 7

Performance Agreement: Rules for International Students The staff at Macleans College endeavour to give special care and attention to all our International Students and to encourage them to reach their full potential. We need to have an assurance of support by the student s parents or caregivers and the promise of the student s willingness to comply with the rules and standards of the school and the community to ensure the well being of all concerned. Attendance Students are to attend all classes promptly at all times. If a student cannot attend because of ill health, the school must be advised before classes begin. A doctor s certificate is required for any absence of three or more days. Absence for any other reason must be approved beforehand by the International Student Co-ordinator, Ms Theresa Khor. Homework This must be completed every day, or as required by the teacher. The student must complete all set tasks when asked. Co-operation The students must always obey the teacher s instructions, participate fully in classroom activities and maintain a friendly, co-operative attitude. The student must show consideration and respect to all staff members, to all other students and to themselves. Homestay Any rules laid down by the homestay families are to be respected and obeyed. The student is expected to be reasonable, courteous and helpful in the house, keeping his/her bedroom tidy, clearing the table etc. The student will be on time for all meals and will not be away from home unless prior permission has been given. Curfews The New Zealand law states that young students are to be under supervision at all times. Any change to the curfew rules below must be negotiated beforehand with homestay parents. The students must tell the homestay parents where they are at all times and must contact them if they are going to be later than expected. The students must give their host parents the telephone number where they can be contacted anytime they are away from their homestays. Age Sunday-Thursday Friday Saturday Under 15 years 6.00 pm Under supervision Under supervision 15 16 years 6.00 pm 10.00 pm 11.00 pm 16 18 years 6.00 pm 12.00 midnight 12.00 midnight Over 18 years Negotiable Negotiable Negotiable Leave and Holidays Students are expected to attend school during term time. There are 12 weeks holiday in the school year. If a student wishes to travel in NZ or overseas during the holidays permission will be granted at the discretion of the school. Students will need to seek permission well in advance and parental permission must be granted before the school will allow them to travel outside of the school area. If permission is granted it is on the understanding that the school will not have responsibility for the student while they are outside of our school/homestay environs. If the student is returning to their home country they are expected to do so within the sanctioned holiday time. Page 8

Non-Compliance If it is found that the student is unable or unwilling to co-operate with the above rules, disciplinary action will be taken. This action may include: Verbal warning, daily report, after school detentions, written warning, stand down from school, suspension. Smoking and Alcohol The Macleans College Board will take a very strong stand if any student is found to be using or in possession of cigarettes or alcohol. Illegal Drugs These will not be tolerated. Students found to be using drugs will be permanently suspended and sent home. If it is appropriate, the authorities will be notified. Driving Macleans College does not allow International Students to own or drive a car while they are enrolled at the College. Year 13 students must apply to the school to take driving lessons from an approved provider. Students who complete a driving course will not be allowed to own or drive a car while enrolled at Macleans College. Serious Misconduct and Expulsion If the behaviour of the student does not improve as requested the student may be expelled and the appropriate authorities notified. The student s visa will invariably be revoked under these circumstances. Serious misconduct may result in the immediate expulsion of a student. Fees Refund No fees will be refunded to a student expelled due to unacceptable, non-compliant behaviour. Having read these rules and accepted that they are reasonable and fair, we agree to abide by them. Signed (Parent/Caregiver/Guardian) Date Signed (Student) Date Student Name Indemnity Document for Students Living with a Designated Caregiver (This must be completed for students who are not staying with school homestay.) I/We acknowledge that I/we have decided to place our/my child in the care of a caregiver/guardian vetted and monitored by myself/ourselves in order for them to attend Macleans College as an international fee paying student. Accordingly, I/we take full responsibility and accept the decisions made by my/our designated caregiver about the day-to-day requirements of my/our child. Page 9

Student s Name (as it appears on the passport) Caregiver s Name Caregiver s Address Caregiver s Telephone Should this arrangement change I/we undertake to inform Macleans College immediately. Further, I/we understand that should Macleans College have any concerns regarding the welfare of my/our child they may refer that child to the relevant welfare authorities, or any other appropriate agency in New Zealand. I/We take full responsibility for placing my/our child with the designated caregiver/guardian named above and I/we understand that Macleans College will make every endeavour to provide care and welfare of my/our child while studying in their school. NB The school will visit the home prior to enrolment in order to meet with the caregiver/s and establish a communication arrangement with them. The school will ensure that the selected accommodation is satisfactory. The school will interview the student at least once a term to monitor his/her ongoing wellbeing. The school may require a police vet of the designated caregiver be undertaken if it considers it appropriate. I/We have placed my/our child in the care of our caregiver/guardian Signed (must be signed by student s father, mother or legal guardian, only) Date Print Name: Mr/Mrs Contact Phone Number in Home Country Contact Address in Home Country Email Address International Student Homestay Application Macleans College is a signatory to and complies with the Ministry of Education Code of Practice for International Students. Every international student is required to board with a Macleans College approved family. This may also be his/her parents, aunt, uncle, or family friends. In every case the school must have these details, and the student will be monitored and supported by the school s International Student Team. Homestay Contract Page 10

1. I guarantee the good behaviour of the student in New Zealand. I understand that unacceptable behaviour on the part of my son/daughter in the homestay may lead to the termination of my son s/daughter s enrolment at Macleans College. 2. I understand that my son/daughter will not leave the homestay to live at another address without the permission of the International Student Homestay Co-ordinators. 3. I understand that, in the interests of the personal welfare of my son/daughter, the school and the homestay parents may communicate personal information relating to the history, safety and wellbeing of my son/daughter. 4. I understand that my son/daughter may not make any national or international telephone calls from the homestay premises unless the charges are reversed. If any such calls are made, I guarantee to reimburse the homestay for any costs. All internet use will be by agreement with the homestay parents. 5. I understand that it is not permitted to own or drive a car or motorbike whilst an international student attending Macleans College. 6. The International Student Co-ordinators will be the mediator in any disagreement between my son/daughter and the homestay parents. 7. Fees for the year s homestay accommodation are paid in advance directly to Macleans College. In turn Macleans College guarantees to ensure payment to the homestay family. 8. This agreement shall be construed and take effect in accordance with the domestic laws of New Zealand. In relation to any legal action or proceeding a rising out of or in connection with this agreement, the parents irrevocably submit to the jurisdiction of the Courts of New Zealand, agree that proceedings may be brought before any court, including any forum constituted under the Arbitration Act 1996 within New Zealand, and waive any objection to proceedings in any such court or forum on the grounds of venue or on the grounds that the proceedings have been brought in an inconvenient forum. 9. If a student wishes to change their homestay they must speak to the International homestay administrators first. If the move is approved 2 weeks notice will be issued to the current homestay. 10. A $350 administrative fee will be charged for any change of homestay. 11. If a student moves without informing the homestay administrator a fee of $450 will be charged. Signed (Parent) Signed (Student) Student Name Date Date Terms and Conditions of Homestay The provisions of homestay accommodation for international students attending Macleans College by the homestay applicants described in the homestay application shall be on the following term and conditions. Expectations 1 Accept the school s philosophy of education. Page 11

2 Make an effort to achieve academic potential. 1 A duly appointed representative of Macleans College shall have reasonable access to the homestay accommodation and facilities. 3 Accept the challenge of the curriculum 2 The host shall keep Macleans College informed of matters concerning the student including matters relating to the health, wellbeing or safety of the student such as accidents, behavioural concerns or absences without reasonable explanation. The host shall provide such information relating to the student as may be reasonably requested by Macleans College from time to time. 3 4 The host agrees that the student is to abide by school rules The student shall be liable for all costs, expenses and outgoings, i.e. telephone tolls, entertainment, clothing and other related expenses incurred for his/her own benefit unless otherwise agreed between host and student. 4 5 6 7 Respond positively to life in Whanau House Participate in the school s cocurricular programme React positively to a disciplined environment. Take pride in appearance. 5 The host agrees that the student (under 15yrs of age) shall not be left unattended and must provide adult supervision in the home for the student at all times. 6 7 8 9 Macleans College may at its discretion remove the student from the homestay accommodation without notice and terminate the homestay arrangement immediately if: 6.1 In the school s reasonable opinion the safety or the wellbeing of the student is in doubt. 6.2 In the school s reasonable opinion the homestay accommodation is affecting the student s behaviour or academic performance at school. All information provided in respect of the host (including information contained in the application), student or other matters of a confidential nature relating to the homestay accommodation, shall be held and kept confidential except disclosure: 7.1 To the student (or prospective student), the student s guardian and/or parents. 7.2 To any professional consultant or such person where it is in the interests of the student to provide the information. 7.3 Pursuant to any statutory or other legal duty. Should any dispute or difference arise between the parties concerning this agreement or the provision of homestay accommodation the parties agree that they will, in good faith, endeavour to resolve the dispute by consultation and negotiation. The host s rights and obligations under these terms and conditions may not be assigned without prior written agreement from the school. Fees A The homestay fees are paid for the whole academic year (including term breaks) Refer to Fee structure to see the current weekly rate. B Payment is to be arranged by the guardian cash/auto payment. C When a student returns home for summer holidays a retainer fee of $50 per week to a maximum of $300 is to be paid to the homestay if the student intends to leave their belongings over the extended holiday period. D These fees may be subject to change after yearly reviews 10 Macleans College shall not be liable for any costs, expenses, damages or other claims against the host arising from any acts or omissions of the student. The school shall only be liable for the payments set out in these terms and conditions for the periods that the host is providing homestay accommodation to a student. Page 12

11 These terms and conditions may be varied by the school upon notification from time to time and will continue to apply to the provision of homestay accommodation by the host until notified otherwise. Grievance Procedures Problems with subject or teachers: Make an appointment to see the Director of International students. Problems with school friends: You could discuss this with your Form Teacher, Deputy House Leader or House Leader. You can also see the International Student Counsellor. Homestay Problems: See the Homestay Co-ordinators or the International Student Co-ordinator. Co-Curricular problems: See your Form Teacher or House Leader. You can also see the International Student Co-ordinator or the Sports Director. If you are still unhappy and if you are not satisfied, you or your parents can write to the Principal. If you still feel your problems have not been solved, you may contact the International Education Appeal Authority, whose address is: International Education Appeal Authority c/- Ministry of Education Private Bag 47 911 Ponsonby, Auckland New Zealand Phone: 64-9-374-5481 Fax: 64-9-374-5403 Email: info.ieaa@minedu.govt.nz/goto/international\ You must be able to show them that you have tried to get the school to act before you contacted them. They will consult the school to see if anything can be done to help you. If you do have a problem, please ask for help while it is still a little problem. Do not wait for it to become a big problem. If you are not confident that your English is good enough, you can always bring a friend who has better English. We hope your stay here will be a happy one. Page 13

Appendix 1: Summary Code of Practice for the Pastoral Care of International Students Introduction When students from other countries come to study in New Zealand, it is important that those students are well informed, safe, and properly cared for. New Zealand educational providers have an important responsibility for international students welfare. This section provides an overview of the Code of Practice for the Pastoral Care of International Students (the Code), and provides a procedure that students can follow if they have concerns about their treatment by a New Zealand educational provider or agent of a provider. What is the Code? The Code is a document which provides a framework for service delivery by educational providers and their agents to international students. The Code sets out the minimum standards of advice and care that are expected of educational providers with respect to international students. The Code applies to pastoral care and provision of information only, and not to academic standards. Who does the Code apply to? The Code applies to all education providers in New Zealand with students enrolled on international study permits. The Code is mandatory to these providers and must be signed by them. What is an international student? An international student is a foreign student studying in New Zealand on a student permit from the New Zealand Immigration Service. How can I get a copy of the Code? You can request a copy of the Code from your New Zealand educational provider. The Code is also available online from www.minedu.govt.nz/goto/international. If the educational provider that you are seeking to enrol with is not a signatory to the Code, you will not be granted a permit from the New Zealand Immigration Service and you will not be able to study at that institution. What do I do if something goes wrong? If you have concerns about your treatment by your educational provider or by an agent of the provider, the first thing you must do is contact the principal, the international student director, or another person who has been identified to you as someone that you can approach about complaints at your institution. The Code requires all institutions to have fair and equitable internal grievance procedures for students and you need to go through these internal processes before you can take the complaint any further. Page 14

If your concerns are not resolved by the internal grievance procedures, you can contact the International Education Appeal Authority (IEAA). A summary of the Code of Practice for the Pastoral Care of International Students The Code sets standards for educational providers to ensure that: High professional standards are maintained. The recruitment of international students is comprehensive, accurate, an up-to-date. Students are provided with information prior to entering into any commitments. Contractual dealings with international students are conducted in an ethical and responsible manner. The particular needs of international students are recognised. International students under the age of 18 are in safe accommodation. All providers have fair and equitable internal procedures for the resolution of international student grievances. Full details of what is covered can be found in the Code itself. The Code also establishes the IEAA and the Review Panel to receive and adjudicate on student complaints. What will the IEAA do? The purpose of the IEAA is to adjudicate on complaints from international students. The IEAA will investigate complaints and determine if there has been a breach of the Code. The IEAA has the power to impose sanctions on educational providers who have committed a breach of the Code that is not a serious breach. These sanctions include an order for restitution, publication of the breach, and/or requiring that remedial action be undertaken. The IEAA will refer complaints that are not about pastoral case to another regulatory body if appropriate. The educational provider will be given a reasonable time to remedy the breach. If the breach is a serious breach, the IEAA will refer the complaint to the Review Panel. What can the Review Panel do? Page 15

The Review Panel can remove or suspend an educational provider as a signatory to the Code, meaning that the provider would be prevented from taking any more international students. Only the IEAA can refer complaints to the Review Panel. What is the International Education Appeal Authority (IEAA)? The IEAA is an independent body established to deal with complaints from international students about pastoral case aspects of advice and services received from their educational provider or the provider s agents. The IEAA enforces the standards in the Code of Practice. Procedures for Non Attendance Observations and reports from class teachers. House Leader will address issue, where necessary they will issue punishments. They will contact the caregiver/guardian in New Zealand Principal/International student Co-ordinator once informed of non attendance or any withdrawals will contact parent/s and or caregiver/s to discuss reasons for absence. Frequent or unexplained absences will be reported to the New Zealand Immigration Service and this may result in the termination of the student s permit. Student attendance must remain above 95% as required by New Zealand Immigration Services. Procedures for Student Withdrawal If a student wishes to withdraw from the school, a letter must be sent to the Principal giving reasons for withdrawal and the last day of attendance, with reasonable notice Refund of fees will be paid as per the refunds policy. Circumstances in which Tuition may be Terminated After three months the school may terminate the student s enrolment if the behaviour of the student is unacceptable or academic progress is unsatisfactory. The parent or caregiver will be given notice of intention to terminate. Failure to provide information on change in caregiver circumstances or change of address may result in enrolment being terminated. Unless assurance can be given by parents/caregivers that behavioural patterns leading to termination can be rectified then enrolment will be cancelled following procedures set down for local students. Students are at any time throughout their enrolment subject to the provisions of suspension and/or expulsion as set down by the Ministry of Education. Page 16

Frequent or unexplained absences once reported to New Zealand Immigration Service may result in tuition being terminated. Student visa s must be current and valid, unless there are circumstances beyond the students control. Fees Protection Policy International Students Rationale International Student fees must be handled in a way that ensures those funds are accessed in a way that is consistent with normal accounting practice. This means that those funds are secure from misappropriation and are only made available to the school in accord with the Refunds Policy. Purpose 1 To ensure that funds from international students are accounted for separately and in such a way that individual student contributions can be monitored. 2 To ensure that Macleans College does get payment in full for those services provided. 3 To ensure that international students payment may be drawn down in accord with the Refund Policy. Guidelines 1 Accounting procedures are in place to ensure monies are available for release. 2 International fees shall be paid into the school s general account and treated in the accounts as income in advance, ensuring that they do not become part of available funds and do not form part of the working capital. 3 As each month of tuition elapses, the student fees held would be recalculated to determine the portion of fees which can be transferred into the income stream and become part of the working capital. 4 These monies will be audited separately on an annual basis. 5 These monies will be available for approved refunds resulting from withdrawal from Macleans College or in the event of the school not being able to provide tuition. Evidence 1 Accounting records. 2 General school account. Macleans College Polices and Directives: Fee Refund Policy Section 1600, Policy No 1603 Rationale To implement a transparent and fair policy regarding the refund of international student fees. Purposes A To ensure that international fee paying students, prior to enrolment, are informed of the refund policy. B To ensure that agents representing the school are informed of the refund policy and abide by it. Guidelines 1 Refund of tuition fee will be permitted only for THREE situations: A If the student has enrolled but has not yet started the course: The tuition fee may then be refunded in full less administration and associated costs charge of NZ$500 B If the student has started the course and has only completed less than 2 terms of the course: The tuition fee may be refunded less the following charges: Administration and associated costs Fees for 2 terms of the course This is at the discretion of Macleans College Page 17

C Exceptional circumstances at the discretion of the Board of Trustees which may include personal/family circumstances. 2 There is NO REFUND for the following situations: If the student has attended the course for more than 2 terms If the student obtained permanent residency during the year of study or if the parents obtain a work permit during the year of study. If the student has been asked to leave the school because of discipline or behavioural reasons. If a student wishes to transfer to another school for whatever reason. Page 18