REQUEST FOR PROPOSAL: Switch Maintenance Service Work Order: IT01293



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REQUEST FOR PROPOSAL: Switch Maintenance Service Work Order: IT01293 DIRECT QUESTIONS TO: SUBMITT PROPOSALS TO: Jo Noon Switch Maintenance Service Network Administrator Scott County Purchasing Information Technology 428 Western Avenue 416 West 4 th Street Davenport, Iowa 52801 Davenport, Iowa 52801 (563) 326-8737

GENERAL REQUIREMENTS A. NOTICE Scott County, Iowa is requesting proposals for Switch Maintenance Service based upon enclosed specifications. The chosen service provider will work with Scott County Information Technology to serve the needs of Scott County, with respect to its Switch Maintenance goals and objectives. Scott County, Iowa reserves the right to reject any and/or all proposals or to accept any portions thereof. If none of the proposals are deemed to be acceptable, Scott County, Iowa reserves the right to negotiate with the contractor(s) whose proposal(s) is the closest to being acceptable or to seek additional proposals after the bid date. Scott County reserves the right to waive any irregularities and technicalities and may, at its discretion, request a re-bid. Cost shall not be the sole criterion for awarding the contract. Scope of service and service capabilities of the Switch Maintenance Contractor will also be considered. B. GENERAL TERMS AND CONDITIONS 1. The enclosed specifications constitute the complete set of specifications and requirements. Contractors are requested to submit quotations on the basis of these specifications. Exemptions are to be identified. The proposal is to be submitted with (2) two copies of the proposal, sealed in an envelope bearing the proposal name on the outside and mailed or presented to Scott County Purchasing Department, 428 Western Ave. Davenport, IA 52801 on or before April 12, 2004 1:00 p.m. The responsibility for getting the proposal to Scott County, Iowa on or before April 12, 2004 1:00 p.m., is solely and strictly the responsibility of the Proposer. The County will in no way be responsible for delays caused by any other occurrence. Offers by telephone or any other type of electronic communication will not be accepted. The specified date and time will be scrupulously observed. 2

2. If any contractor is in doubt as to the meaning of any part of the specifications, they may request a written interpretation thereof. Any written interpretation sent to one contractor will be made part of these specifications, and will be issued as an addendum to all contractors to whom the specifications have been provided. For information regarding any matters of this proposal, please contact Jo Noon Network Administrator (563) 326-8737. 3. Scott County, Iowa is exempt from Federal and State taxes. Vendors or contractors doing business with Scott County, Iowa shall not be exempted from paying sales tax to their suppliers for materials to fulfill obligations with Scott County, Iowa, nor shall any vendor or contractor be authorized to use the County's Tax Exemption Number in securing such materials. 4. All contractors must disclose with their proposal the name of any officer, director, co-owner, or agent who is also an employee of Scott County, Iowa. 5. It shall be the responsibility of the successful Contractor, to maintain Worker's Compensation Insurance and General Liability Insurance during the period of this contract. General Liability coverage shall not be less than $1,000,000.00 (one million dollars.) 6. Contractor agrees to protect, defend, reimburse, and indemnify and hold Scott County, Iowa, its agents, employees, and elected officers and each of them free and harmless at all times from and against any and all claims, liability, expenses, losses, costs, fines and damages (including attorney fees) and causes of action every kind and character incurred by virtue of the performance under this agreement. 3

C. The following information shall be furnished by each Contractor in addition to what is specified above: 1. The Contractor's name and address(es). 2. Verification of 24 hour Contractor service capabilities. 3. Certification of authorized Nortel Vendor status. 4. Firm quotation in accordance with the attached forms. 5. Signature on Proposal form of the person submitting the proposal. 6. Indication of any exceptions to specifications and requirements 7. Certificates of Insurance. 8. Information on service features or programs. 9. All guarantee and warranty statements. 4

Attachment A Major Work Sites Scott County Courthouse 416 W. Fourth Street Davenport Iowa 52801 Scott County Administrative Center (SCAC) 428 Western Avenue Davenport Iowa 52801 Scott County Annex 518 W. Fourth Street Davenport Iowa 52801 Demarc for County Campus complex Fiber Connection Fiber Shelf Copper Connection Juvenile Corrections 332 Suite 200 Harrison Davenport Iowa 52801 Tremont Jail Annex 4715 Tremont Street Davenport Iowa General Store Fiber Connection City of Davenport/Scott County shared fiber T-1 Connection and 1FBs QWest T-1 Connection QWest Fiber Shelf 15 I2004, 4 analog connections 1 I2004 Planned expansion of I2004 sets 5

Maintenance Facility 950 East Blackhawk Trail Eldridge Iowa West Lake Park 14910 110 th Avenue Davenport Iowa (Includes Headquarters, Ranger Station, Boathouse, Beach, Director s home and Maintenance) Scott County Park 19251 290 th Street Davenport Iowa (includes Ranger Station, Golf Course, Maintenance for Golf Course and Park, Pool and Ranger s residence) Buffalo Shores (includes Ranger station and Ranger s residence) T-1 Connection Central Scott Telephone T-1 Connection QWest Fiber connections inside Park T-1 Connections QWest / Central Scott Telephone Fiber connection inside Park T-1 connection QWest Fiber connection inside Park 7 I2004 Paging system 5 speakers 16 I2004 sets 18 I2004 sets 2 I2004 6

Attachment B SYSTEM REQUIREMENTS Existing telephone system including but not limited to: STATION / EQUIPMENT QUANTITY DESCRIPTIONS SET TYPES 614 Analog / 500 and 2500 sets Unity, 8009 and 9316 with display 128 Digital sets 2317 and 2516 with displays and add on modules 71 I sets I2004 3 30 button consoles (located in Communications Center) 1 Key system (for Communications Center) 1 Meridian 61C switch (1700 TN capable) 2 Remote fiber Optic Meridian Shelves 2 PC Stations Main Telco Room Courthouse 2 nd Floor Telco Room SCAC 1 Paging System with 5 speakers Eldridge Facility 7

TRUNK / SWITCH SYSTEM CONFIGURATION ROUTE Route 2 Route 6 Route 4 Off premise circuits Route 31 DESCRIPTION Music on Hold Paging system (3 zones Scott County Health Department SCAC 4 th floor) Four (4) Prime T-1 (1-96 channels for two way traffic with 2 D channels for Caller ID and PS-Ali system) Three (3) circuits from 416 West Fourth Street to 4715 Tremont Avenue Private lines for Sheriff Key system. Seven (7) 1FBs, Carrier QWest SOFTWARE Software MAT Description Station Maintenance Call Accounting Traffic Windows 98 Ethernet connection to County Network 8

Attachment C STATEMENT OF FACTS 9

PROPOSAL FORM Attachment D It is agreed that this proposal for Switch Maintenance Service is in accordance with specifications except for any written exceptions herein noted. Person Submitting Proposal Company Title Date Address Telephone Number 10