A GUIDE TO YOUR ACCOUNT



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Checking Accounts A GUIDE TO YOUR ACCOUNT It is important that you understand exactly how your Heartland Checking account works! We have created this Guide to explain key fees and terms of your personal account. Classic Checking - $3.95 MONTHLY SERVICE FEE Monthly Service Fee How to avoid the Monthly Service Fee Inactivity Fee Checking Plus - $7.95/$9.95(1) Elite Checking - $7.95/$9.95(1) No Fee Student Checking (4) Campus Checking - $0.00(2) Classic Checking - enroll into estatements Checking Plus - keep a minimum daily balance of $500 in account Elite Checking - keep a minimum daily balance of $2,500 in account $7.50* per month if no activity for ninety days and balance in account is below $100 (Excludes No Fee Student Checking and Campus Checking) Debit Cards and ATM Cards DEBIT CARD LIMIT ATM CARD LIMIT DEBIT CARD COVERAGE AND FEE Debit Card - one day Debit Card - three day ATM - one day cash Opt-In (You must elect this option) Opt-Out (If you do not "Opt-In" you are automatically opted out) Inactivity Fee Heartland Bank ATM One day of $1,015 per day (this includes authorized debit card PIN and signature based transactions along with ATM transactions) Three day of $2,015 (this includes authorized debit card PIN and signature based transactions along with ATM transactions) One day cash withdrawal of $355 This means you have elected to allow everyday debit card transactions and ATM transactions to overdraw your account. there is no cost for this service unless you go overdrawn. $32 for each item we pay. (Maximum 6 total paid item fees per day). We will not charge a fee on a paid item if your ending overdrawn balance is $5 or less. This means you will not be allowed to overdraw your account with everyday debit card or ATM transactions. This means your debit card and ATM card will be rejected if you attempt to use it when there are not enough funds in your account. You will be charged a monthly fee of $1.50* if you do not use your debit card to complete a minimum of five transactions per statement cycle. The transactions must post to your account prior to the time your account cycles. $0 for using a Heartland Bank ATM to complete any transaction ATM FEES Privileged Status ATM Non-Privileged Status ATM Non-Bank Customers Cash Advance $0 for using a Privileged Status ATM to complete any transaction $0.50 - $5.00(3) surcharge to conduct most transactions (charged by ATM owner) $1.00* surcharge for each transaction a non-privileged status ATM card user using the bank's ATM - no charge for a cash advance on a credit card. Gowrie and Manson branches can assist you.

ATM FEES AVAILABILITY OF FUNDS ATM Card Monthly Fee ATM card holders are charged a monthly fee of $1.50* Exchange Rate Adjustment Deposits given to a bank employee Deposits put in the bank night depository Availability of Deposits ATM Deposits.2% of the transaction plus 80 basis points on all cross-border transactions Availability of Funds Deposits given to a bank employee by 3:30pm will be considered the day of deposit. A deposit made after 3:30pm will be considered to have been made the next business day. Deposits put in the bank's depository will be retrieved by the bank once a day. Most depositories are opened in the morning. Any deposits received after such time will be considered received the next business day. Deposited checks/cash will be available to you the first business day after the deposit is received. Electronic funds will be available to you the day we receive them. Deposits made at an ATM prior to 2:00pm on a business day we are open will be the day considered received. Deposits after 2:00pm or on days we are not open the deposit will be considered received the next business day. Longer Delays The bank has a right to delay deposits (excluding cash and electronic deposits) for additional days. The bank must provide you details of such additional hold at time of deposit or within 24 hours of receiving deposit. Fees for using your account when you do not have enough money in it or it is already overdrawn OVERDRAFT FEES Overdraft Fee Overdraft Continuous Overdraft Fee $32 for each item we pay or return. (Maximum 6 paid overdraft fees per day) We will not charge a fee on a paid item if your ending overdrawn balance is $5 or less. Example: You write someone a check and we pay it even though you did not have enough money in your account - a fee would be charged to you. $5* charged each business day a business checking account remains overdrawn after five consecutive days. Overdraft Protection $5* each time we transfer available funds automatically from another (If you have signed up for bank account. If a deposit is made the same day as the overdraft the this protection) overdraft protection will not transfer. Other Fees and Services ONLINE BANKING SERVICES Online Banking: ability to view accounts, history, transfer money, etc. via a computer which has internet access 24/7 estatements: ability to view your account statement online, 24/7, stores statements for 24 months, safer and quicker Bill Pay: ability to pay bills 24/7, at your convenience, pay all bills at one site, safe and secure Mobile Banking: ability to check balances, transfer money, pay bills, and look at account history via your smart phone 24/7 Mobile Deposit: ability to deposit checks 24/7 via your smart phone. Statement Copy: Providing additional copy of your statement for one specific month that you can pick up at a branch or ask us to mail to you. $10* per statement OR $0 if view history via online banking

STATEMENT SERVICES One full year of Statement Copies: Proving additional copy of all statements for 12 month period. Statements can be picked up or mailed to you. Statement Reprinted to CD (full or partial year): which can be picked up or mailed to you. Special Statement Cutoff or Handling Photocopy: Copy of image or other requested copy Snapshot Statement (without checks): Printing a statement of your account transactions from the last statement date through the mid statement date you provide Incoming Wires (domestic): A wire transfer that is deposited into your account from another bank via not going through the Federal Reserve $75* $40* $5* OR $0 if view history via online banking $0.25 per page $2* OR $0 if view history via online banking $15* WIRE TRANSFERS ACCOUNT BALANCE/ RESEARCH Incoming Wires via the Federal Reserve (domestic): A wire transfer that is deposited into your account from another bank Out-going Wire (domestic): A wire transfer that you send from your account to another U.S. bank account via not going through the Federal Reserve Out-going Wire via the Federal Reserve (domestic): A wire transfer that you send from your account to another U.S. bank account Out-going Wire (foreign): A wire transfer that you send from your account to a bank account outside the U.S. Account Balancing Assistance: The bank can assist you with balancing your account Research Time Per Hour (minimum 1 hour): Conducting research per request of customer Order of Checks or Supplies: An order of checks, deposit slips or other banking supplies Stop Payment: Placing a stop payment on a check or other transaction item Cashiers Check: A check guaranteed by the bank $60* $30* $60* Heartland Bank does not handle foreign out-going wires $30 per hour $50* per hour Varies (based on items ordered) $35* $5* per check MISC. FEES Personal Money Order: Can be used as an alternative to a personal check. You can purchase money orders up to $1000 Replacement Check/Money Order: Replace a lost cashiers check or money order or to convert an insufficient funds check with a cashiers check Legal Process (Garnishment/Levy): Processing of any garnishment, tax levy or other court administrative order against an account, whether or not the funds are actually paid Gift Cards: Available in any amounts from $25 - $500. Accepted anywhere Visa credit cards are accepted. Heartland Bank Image Notebook: This notebook can be used to keep copies of check images Locked Depository Bag: Used to keep cash/coins Collection Item: Heartland Bank facilitates payment for a check item drawn off another bank $5* per money order $10* per item $50* per garnishment/levy $3* per card $5 each $30 each $25 each item

Safety Deposit Box Rent: Box used to store valuables SAFETY Lost Safety Deposit Box Key: Unable to locate key to box. DEPOSIT BOX Bank replaces lost key(s) ACH SERVICES Non-Bank Customer Fees Deposited Checks Returned Unpaid: A deposited item that is $5* per item returned to Heartland Bank as unpaid. Foreign Currency: Exchange of US currency to and/or from $10 plus cost of exchange foreign currency Fax Charge: Account Closing Fee: Fee charged if new account is closed within six months of being open Drilling of Safety Deposit Box Monthly Origination Service (Batches): Fee to generate ACH batches for business Per Item Origination Fee (ACH): Fee charged per ACH item generated by bank On-Us Checks Cashed (ID required): Fee charged for a nonbank customer to cash an on-us check Coin Counting: count change Non-Bank Customer Fees Replacement Check/Money Order: Replace a lost cashiers check or money order or to convert an insufficient funds check with a cashiers check Credit Card Cash Advance: * Sales Tax applies if associated with Checking or Platinum Money Market Accounts (1) Monthly service fee is $7.95 if enrolled into estatements and $9.95 if not enrolled (2) Campus Checking is switched to Classic Checking at customer's age of 24 (3) Please read disclosure on ATM to confirm surcharge fee (4) No Fee Student checking switched to Campus Checking at customer's age of 19 $2.50 first page, $2.00 second page and $1.50 for each additional page $25* Varies (based on box size) $50 per key Actual cost $25* per month $0.17* per item HAVE QUESTIONS? CALL US AT 866-460-2800 * WANT MORE INFORMATION VISIT US AT WWW.HEARTLANDBANKS.COM $5 $10* per item No Charge 10% of amount