Care Providers - Hospitals Enterprise Content Management / Document Management OneContent 17.0 Manage Content Across The Enterprise Benefits OneContent helps organizations: Healthcare organizations generate and manage enormous amounts of information every day. This information is often embedded in unstructured documents that accumulate and can stress operational workflows. Manual processes to manage this content make capturing, storing, and referencing vital information a challenge. Hospitals strive for operational innovation, but are bound by financial limitations that result in the need to handle more information with fewer resources. The Health Information Management (HIM), Patient Financial Services (PFS), Materials Management (MM), Accounts Payable (AP) and Human Resources (HR) departments have documentation requirements and workflows specific to their domains. OneContent version 17.0 supports business processes within those departments through the management of all digital assets and the ability to store configurable information for those assets. The information tagged to content can then be used to drive workflows that can help automate cumbersome manual processes. Established Functionality OneContent Patient Folder and OneContent Business Folder support the clinical domains including HIM and PFS. These domains have been the premier solution that provides physicians, HIM personnel and other hospital staff access to review, analyze, complete and code electronic charts. It also provides physicians with secure online access from their home, office and hospital to help further streamlining clinical and HIM workflow. Manage the life cycle of content across the healthcare organization Make the right information accessible, to the right user, at the right time Optimize manual and paper-based processes by utilizing document-based workflows Leverage investments in other applications
Expanding Outside HIM and PFS In addition to the HIM and PFS domains, OneContent 17.0 introduces new prescriptive domain functionality and integrations for AP, MM, and HR systems. This new functionality provides much needed efficiencies for areas of a healthcare organization that are traditionally very paper dependent with manual processes. Opportunity to Consolidate As an added benefit, if other disparate AP and MM storage systems are in place, OneContent introduces the ability to consolidate the content management functionality into a single system supporting multiple departments. The consolidation helps minimize infrastructure costs and enables streamlined access for users who need access to both clinical and non-clinical information within a single system. Optimized Workflow Workflow helps optimize business processes through the logical movement of content throughout an OneContent 17.0 delivers an easy-to-access web interface that helps ensure workflows are integrated and customized across your One example of an optimized workflow that can be configured with OneContent are document approval workflows. Upon receiving a document into the system or when reviewing a document, a document workflow can be triggered to drive an approval process. Workflow rules can be configured to route documents through different approval paths based on a variety of information (dollar amount, department, received dates, etc.). Approvals can be completed through e-mail notifications or by completing the approval task directly in OneContent. Help Support Better Outcomes OneContent 17.0 offers improved functionality and robust tools designed for both clinical and nonclinical users across departments. The solution leverages a common workflow engine to help drive efficiencies beyond HIM and into other areas of your organization, which may mean better health for your business, and ultimately, better health for your patients. OneContent is a Centralized Enterprise Content Management Solution That Helps Provide: An improved bottom line through operational efficiency and lower total cost of ownership for the enterprise. Automated workflow that helps optimize and transform error prone manual processes. Vertical application integration that helps improves productivity which may result in more time for core business activities while enabling increased satisfaction and adoption of information technology. Support of users efforts to comply with regulations. New Functionality Multi-Domain Document Capture With OneContent 17.0, multidomain capture provides augmented capture solutions to extend document scanning and content import functionality to the key non-clinical areas of the healthcare In addition to prescriptive capture
solutions tailored for the Human Resources and Accounts Payable functional areas of the healthcare organization, OneContent multi-domain capture leverages document recognition and OCR (Optical Character Recognition) technology to help capture, index, and store high volumes of paperbased and other unstructured content (e-mail, file import, etc.) in an electronic format, which can then be quickly retrieved and accessed within OneContent. In addition to capturing and transforming content in an electronic format, multi-domain capture processes content through OCR and exports documents to OneContent in a text-searchable format for text and keyword search enablement. OneContent Helps Organizations: Eliminate the routing, sorting, filing, and storage of paper and files throughout the Remove dependency of unstructured formats of content, such as paper or e-mail attachments. Improve the tracking and traceability of content within the non-clinical areas of the Shorten the turnaround time for retrieving data and information throughout the entire healthcare Provide immediate and simultaneous access to content while securing access to appropriate users. Increase staff capacity for key business functions by minimizing the time required to manage content. Accounts Payable and Materials Management Support OneContent functionality has been expanded to work with existing departmental systems to support workflow and best practices for Accounts Payable and Materials Management domains within a healthcare This functionality will include both processes specific to the departments as well as those that are across departments to help ensure users have access to all information in a single system. The additional domains ensure that access to information is streamlined across an organization for non-clinical information traditionally stored in other disparate systems. Invoice Capture Invoice capture leverages document recognition and OCR technology to capture, index, and store high volumes of paper-based and other unstructured invoices (e-mail, file import, etc.) in an electronic format that can be quickly retrieved and accessed within OneContent. Built-in data validations with Enterprise Resource Planning (ERP) solutions allow the capture process to validate extracted information from invoices to maintain the consistency and accuracy of the data imported into OneContent. In addition to data validation, the invoice capture solution populates any missing or incomplete indexing information associated with the captured invoices by cross-referencing pertinent data within the ERP system.
Flexible Integration OneContent is designed to make appropriate content available during day-to-day activities within specific departments of a healthcare Typically the day-to-day activities are driven by applications such as McKesson Supply Chain Management (MSCM) or McKesson Fiscal Management (MFM). As with OneContent Patient Folder EHR integrations, it is critical for OneContent to integrate with your Accounts Payable and Materials Management systems and to provide a seamless user experience. OneContent supports content enablement for MSCM and MFM in addition to any other vendor s AP and MM solution. OneContent Helps Organizations: Streamline the people and paper-based processing of invoices for approval and posting into the accounting system (arrival to post). Reduce human errors that result in duplicate payments or lost invoices. Provide immediate and simultaneous access to key documents like invoices, packing slips, vendor correspondence, etc. Improve the tracking and traceability of key documents within the Remove dependency on unstructured formats of invoices and packing slips such as paper or e-mail attachments. Eliminate the routing, sorting, filing and storage of paper and files throughout the Increase capacity for key business functions instead of managing documents. Quickly reference captured invoices from within the financial solution. Workflows Accounts Payable Non-PO Invoice Approval Rules can be generated based on AP department requirements and can trigger approval workflows before sending it to the AP Clerk. Helps prevents users from having to send invoices around the office to be approved. Allows more than one user to review and approve the document at one time. Invoice Workflow When scanning invoices into OneContent, workflow can be triggered to hold that invoice and not route it to the AP clerk until the items are received (when there is a packing slip associated with the Purchase Order). Helps prevent AP clerks from having to review and hold invoices until the items are received. Audit Requests Auditors come in and want to see all documents relating to a set of checks. OneContent will allow auditors to review the information electronically and can be configured to only give them access to what they requested. Helps reduce the manual labor of having to pull all the invoices from file storage. Workflow can be used to generate a set of tasks for those documents automatically.
Benefit: Helps ensure that auditors only have access to documents related to the checks they requested. Sort check requests by date At some facilities, check requests received into the AP department need to be paid within a designated number of days. In OneContent, check requests can be scanned and routed to a workflow queue for processing. The items in the queue can be sorted by received date to help ensure they process the oldest requests first. There is also alert capability that can be leveraged if items are remaining in the queue close to the designated number of days to meet a deadline. Vendor-based Workflows Invoices can be routed to different AP clerks based on Vendor. Helps reduce the manual sorting required in the mail room. The invoices can be sent to OneContent and routed based on attributes of the invoice. Discrepant Invoices When discrepancies are noticed for an invoice (with total quantity received, total price, line item changes, etc.), those invoices can be routed to a discrepant invoice queue. This queue can be sorted and filtered based on date and can send alerts based on the amount of time the invoice is discrepant and remains in the queue. Helps prevent AP clerks from having paper copies of their invoices around their desk. At some customer sites discrepant invoices were kept at the AP clerks desks (this could be hundreds of invoices based on the facility size). The AP clerks had to periodically review them to see if the goods had been received or the discrepancy had been resolved. Materials Management Requisition Approval Requisitions can be routed to different approvers based on dollar amount. Receiving Leverage workflow to create follow-up tasks to reconcile receiving documents such as packing slips to their associated purchase orders in order to help validate all ordered materials have been delivered and received. Vendor Contracts / Expiration Worklists Leverage workflow to create follow-up tasks to help identify when an action is needed for an expired contract. Upload correspondences as supporting documentation. Vendor Returns Supporting correspondence including photographs and return merchandise authorization (RMA) documentation. OneContent 17.0 Additionally Includes: Managing Enterprise Content Within a Single System McKesson OneContent 17.0 helps manage documents, files or electronic formats for all departments within a single system by using five components: security, capture, metadata, access and content life cycle.
Features OneContent includes: Flexible security options Ability to store configurable, flexible information from any document and use that information to drive workflow Information capture and storage of content specific to functional areas throughout an organization Pre-built to support all information for multiple domains Ability to index documents with security that is stored within McKesson Supply Chain Management Flexible user configurable information with the ability to create customized workflows based on document information Comprehensive user search features Content version control McKesson Technology Solutions 5995 Windward Parkway Alpharetta, GA 30005 www.mckesson.com Copyright 2015 McKesson Corporation and/or one of its subsidiaries. All rights reserved. OneContent is a registered trademark of McKesson Corporation. All other product or company names mentioned may be trademarks, service marks or registered trademarks of their respective companies. EIS-15-16736 12/15 Flexible Security OneContent 17.0 helps system administrators have more control over content security. System administrators can assign roles to users and know who has access to what. Sensitive content can be secured regardless of folder attachments. With access control lists, the user interface helps system administrators reduce the time spent configuring user permissions. Capture The OneContent solution allows you to add and store content with most file types originating from any source. Electronic feeds can help capture and attach metadata and store information. Content Metadata With a lookup table to validate key fields and auto-populate other fields, OneContent 17.0 helps reduce errors and save time. This feature also helps reduce indexing mistakes during metadata validation, eliminates extraneous keystrokes and helps reduce misfiles. Content Access With the help of multiple search capabilities, users can access content more quickly. OneContent uses metadata, file or folder name, and full-text keyword to help users efficiently access large amounts of content. Content Life Cycle Content is dynamic and you have to deal with the changes. OneContent 17.0 helps manage the life cycle of your content by providing version control, auditing and the ability to add comments to content versions. Communicating With Other Applications The OneContent solution also helps leverage investments in multiple applications across your healthcare network with contentenabled vertical applications. You can enhance the capabilities of other applications with a common content store and process automation tool for both McKesson and non-mckesson applications. Addressing the Ongoing Complexities of Content Management OneContent 17.0 keeps pace with the evolving content management requirements of the healthcare provider environment and the new content types introduced every year. The system addresses key content challenges within your organization by providing accessibility to your everincreasing volume of content and helps to lower your costs through the automation of content processes.