Data Center Shared Services. Jackie Kern DCSS Operations Chair

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Data Center Shared Services Jackie Kern DCSS Operations Chair

Who we are Why we are here What we are doing Incentives Services Future plans Survey results Website AGENDA WE WANT YOUR FEEDBACK http://go.illinois.edu/it

Executive Committee AHS Office of the CIO ATLAS CITES GISLIS AITS Housing FAA Library Engineering NCSA

Operations Committee Jackie Kern F&S Operations Chair Jason Strutz Library Deputy Chair Roland Carandang CITES Facilities Manager Alice Jones AITS Facilities Manager Lynn Min DCSS Project Manager Virgil Reasor DCSS Support Specialist Corey Betka Housing Member Tom Durbin NCSA Member Josh Henry ACES Member Dave Ruby Engineering Member

Advisory Group Name Department Liaison Role Joe Barnes CITES Security Chris Barton AITS Administrative Robert Booth CITES Storage and Backup Charley Kline CITES Campus Architecture Mary Stevens CITES Network Joseph Youakim F&S Electrical

IT Strategic Plan Appendix I Year One Priorities and Financial and Human Resources Highest priority general IT infrastructural needs for 2013-14 (with benefit for all parts of the academic enterprise): J. Accelerate the work of the campus data-center consolidation project and the campus end-point management project, and link them both to the campus backup service and the campus virtual machine service. The strategic importance of all of these projects is that they offer the ability to provide needed services in more efficient and effective ways at all levels of campus, resulting in the potential for re-purposing valuable human IT Pro resources in the Colleges/Units to address otherwise unmet IT needs.

IT Strategic Plan Appendix I Year One Priorities and Financial and Human Resources Highest priority general IT infrastructural needs for 2013-14 (with benefit for all parts of the academic enterprise): J. Accelerate the work of the campus datacenter consolidation project and the campus endpoint management project, and link them both to the campus backup service and the campus virtual machine service. The strategic importance of all of these projects is that they offer the ability to provide needed services in more efficient and effective ways at all levels of campus, resulting in the potential for repurposing valuable human IT Pro resources in the Colleges/Units to address otherwise unmet IT needs.

Centrally funded Why are we here? Library IT fee, AITS, CITES Improve services offered Reduce expenses Give back space in departments and units

Engineering 205J Talbot: research lab / RA office space 203C5 Engineering Hall: office for an HR specialist 2436 DCL: initially used to process over 1500 pieces of scrap / surplus; now used by iefx and LINC programs in Engineering 4105 Siebel: was used temporarily to process scrap / surplus; CS intends to remodel likely for RA offices 2436 DCL was 1500sf by itself so I m guessing this is between 2500 and 3000sf of space re-used for higher value functions.

Engineering 7 Buildings ~ 20 rooms 4 year ~ 5,000 square feet

Business Process Improvement Goal Improve the overall customer experience Activities Improve entry process Improve/implement current client notification system Improve current client equipment addition Create lifecycle plan for tenants Document exit plan for tenants

Who is eligible Most campus units: - All Academic - All Administrative - All Research groups, Institutes, and Centers * Auxiliaries (and some other units) may participate for a fee (cost of services)

Incentive program available Training Monitoring 3 rd party warranty and parts service Energy Conservation Incentive Program (ECIP) http://icap.sustainability.illinois.edu/project /energy-conservation-incentive-programecip

FY13 ECIP Award Winners Energy Advancement Category Occupant Action Category

FY13 ECIP Award Winners Energy Advancement Category Atmospheric Sciences Building 53.3% Spurlock Museum 44.5% Main Library 43.1% Grainger Engineering Libra 41.3% Occupant Action Category Undergraduate Library 35.2% Law Building 35.1% Christopher Hall 30.6% Henry Administration Building 28.4%

Base Level Services at NO COST to units Power Cooling Cabinet PDU Networking 24/7 access Fire suppression Access to limited UPS Crash Carts available for use

Available Spaces RRB Roosevelt Road Building HAB Henry Admin Building DCL Digital Computer Laboratory ACB Advanced Computation Building

Future Planning Brocade testing for cross data center networks Virtualization Storage Campus Cluster Research Data Services

Survey Results 3 rd year of survey and we had all but 1 unit complete the process Archibus facilities data from F&S 2009: Baseline inventory 2011: SF allocation based on % of use type & Room walkthru 2013: same as 2011 New in 2013: requested server and storage info Sent survey to unit IT leaders for self verification 42 of 43 units participated, 1 Refused

What is a computer Room? Defined on Inventory Instructions as: A computer room includes any room that houses actively running servers or storage equipment but excludes computer classrooms or rooms that primarily house test and measurement equipment

180 160 140 167 The Big Picture Total # Rooms 2009 -> 2013 131 120 113 100 80 60 40 20-36 Rms. (~22%) -18 Rms. (~14%) 0 2009 2011 2013 Overall reduction from 2009 -> 2013 = 55 Rooms (~32%)

120 100 Academic Units 2009 ->2013 # Rms Academic Units 2009 -> 2013 99 80 60 40 20-46 Rms. (~46%) 53 0 2009 2013 SF Rms Academic Units 2009 -> 2013 40,000 35,000 30,000 25,000 20,000 15,000 10,000 5,000 0 35,019 14,338 (~41%) 20,681 2009 2013

New website Redesign of web datacenter.illinois.edu Documents available online DCSS Charter Service Level Description Policies and Procedures FAQ s (coming soon)

questions help@datacenter.illinois.edu