BINGO INSTITUTE OF GROOMING, LLC. PROSPECTIVE STUDENT GUIDE

BINGO INSTITUTE OF GROOMING, LLC. PROSPECTIVE STUDENT GUIDE BINGO INSTITUTE OF GROOMING, LLC. 110 W. 4TH STREET, ROYAL OAK, MI 48067

BINGO INSTITUTE OF GROOMING, LLC. WELCOME The Bingo Institute of Grooming, LLC. for professional pet groomers The pet industry is a $70 billion industry and growing rapidly. The Bingo Institute of Grooming, LLC. is designed for students who are interested in becoming a part of that industry and assist and accommodate your learning needs. We offer flexible classes for bathers, grooming assistants, vet assistnts, and those interested in becoming professional pet groomers. Professional groomers make on average around $32,000/year. We teach our students how to recognize and handle pets, interact with clients, as well as maintaining and operating a clean, safe salon. Courses are designed in a fast paced environment to teach you how to survive a busy shop environment. We also offer resume building and interview courses to give you the edge you will need entering this growing and highly competitive field. Some of the many opportunities for groomers are in: Animal Shelters Animal Daycare Facilities Grooming Salons Home Grooming Businesses Mobile Grooming Services Kennels Pet Shops Veterinary Hospitals Certificates Offered BIG courses have been designed specifically to prepare students with the level of knowledge required to succeed in the pet grooming industry from the basic entry level to grooming professional. Bather Program ($2,000.00; 200 Hours; 5 Weeks) This basic course provides general skills in bathing and drying techniques, brushing, basic dematting, clipping nails, trimming pads, and expressing glands. The course focuses on a variety of bathing methods needed to address most breeds, skin, coats, and behaviors. Students will learn about breed identification, characteristics, and behavior awareness. 2015 Bingo Institute of Grooming, LLC. 1

This course also addresses the different drying styles used in professional grooming. Basic introductions to product familiarity, basic first aid, and behavior are reviewed within this program. These skills are key to providing assistance to a professional groomer, boarding, veterinary, or kennel facility. Grooming kit includes: Andis 2-Speed Clippers, Clipper Blades (10, 30, 15), Blade Cleaner, Brushes (Mini, Regular and Large), Combs (Coarse, Medium and Fine), Undercoat Rake, Fuminator (Medium), Metal Flea Comb, Nail Clippers (Medium and Large), Nail Scissors, Hemostats, Kwik Stop, Dremel Nail Grinder, Ear Powder, Eye Safe, and Tool Case. Vet Assistant Program ($1,200.00; 120 Hours; 3 Weeks) This very specific course is designed to teach techniques for vet assistant s to gain a better knowledge of medical grooming, nail trimming, and the basic use of grooming equipment. Grooming equipment purchase optional. Dog Groomer Program ($5,906.30; 646 Hours; 16 Weeks) This course of study will cover all fundamentals of professional pet grooming and business operations. Bathing, drying, clipper work, and the art of hand scissoring are among the many skills that will be taught. Anatomy, handling, and behavior will also be reviewed in detail. Skin, coat, diseases, and common relative conditions will be learned in detail. Canine first aid and general health are among many of the detailed studies included within this program. Breed recognition and breed standards, as well as modified pet maintenance, will be an additional fundamental within the Professional Pet Groomer Program. Students will also go through resume building and interview programs to give them the best possible chance for getting the job of their dreams. Grooming kit includes: Andis 2-Speed Clippers, Clipper Blades (10, 30, 15, 9, 7, 5, 4), Snap On Combs, Blade Cleaner, Kool Lube, Scissors (8 ½ straight and curved, 4 round tip), Thinning Shears, Brushes (Mini, Regular and Large), Combs (Coarse, Medium and Fine), Undercoat Rake, Fuminator (Medium), Metal Flea Comb, 9- Blade Demat Comb, 6-Blade Mat Breaker, Nail Clippers (Medium and Large), Nail Scissors, Hemostats, Kwik Stop, Dremel Nail Grinder, Ear Powder, Notes From The Grooming Table, AKC Dog Book, Theory of 5, Baby Wipes, Eye Safe, and Tool Case. Cat Grooming Only Program ($1,689.90; 80 Hours; 2 Weeks) This course is designed for experienced pet groomers who are interested in learning the delicate techniques required for professional cat grooming. Students will learn about specific breeds, behaviors, health concerns, and equipment knowledge for proper and safe cat grooming. Grooming kits include: Andis 2-Speed Clippers, Clipper Blades (10, 30), Snap On Combs, Blade Cleaner, Kool Lube, Short Pin Undercoat Rake, Brushes (Mini, Regular and Large), Combs (Coarse, Medium and 2015 Bingo Institute of Grooming, LLC. 2

Fine), Undercoat Rake, Fuminator (Medium), Metal Flea Comb, Snap on E-Collars (Small & Medium), Vet Wrap - 2, Nail Scissors, Kwik Stop, Baby Wipes, and Tool Case. Dog and Cat Groomer Program ($6,922.20; 726 Hours; 18 Weeks) This course combines both skills learned in our dog groomer and cat groomer programs into one. For those students who want to be able to groom both dogs and cats. Grooming kit includes: Andis 2-Speed Clippers, Clipper Blades (10, 30, 15, 9, 7, 5, 4), Snap On Combs, Blade Cleaner, Kool Lube, Scissors (8 ½ straight and curved, 4 round tip), Thinning Shears, Brushes (Mini, Regular and Large), Combs (Coarse, Medium and Fine), Undercoat Rake, Fuminator (Medium), Metal Flea Comb, 9- Blade Demat Comb, 6-Blade Mat Breaker, Nail Clippers (Medium and Large), Nail Scissors, Hemostats, Kwik Stop, Vet Wrap - 2, Snap on E-Collar (Small & Medium), Dremel Nail Grinder, Ear Powder, Notes From The Grooming Table, AKC Dog Book, Theory of 5, Baby Wipes, Eye Safe, and Tool Case Continued Education Courses: (Varies) Patterns & Puppy Cuts: ($200, 16 Hours) This course will cover clipper techniques for breed cuts and puppy cuts. Scissoring Techniques: ($100, 8 Hours) This course will cover hand scissoring on all breeds. Brushing & Dematting: ($100, 8 Hours) This course will cover how to safely and efficiently remove undercoat and mats from all breeds. Groomers should supply their own equipment. Equipment available for purchase if needed. Course Completion Requirements Students must earn a pass on each section of the program (grading by pass/fail/incomplete). In any individual course there will be multiple written exams as well as final written and practical examination. Students must also pass a 4 week externship with one of our partner grooming salons that will include clinical evaluation in order to receive the certificate of completion. The written examination will consist of general information reviewed specific to each class. The clinical will be an evaluation of skills and knowledge acquired within the specific program and graded by their extern instructor and school instructor. 2015 Bingo Institute of Grooming, LLC. 3

Should the student fail to pass either of the tests on the first try, they will be given an opportunity to take a refresher course in their chosen program and subsequently be allowed to retake the final examination at no extra cost to the student. Subsequent retraining and examinations may require a fee, depending on the time needed for teaching. Examinations may be retaken at no cost. Enrollment A student may enroll for admission at any time for enrollment into the next month s session. Students must submit an application, along with a $25 application fee, and registration fee. All students will go through an initial interview before being enrolled into a class. The Bingo Institute of Grooming, LLC. offers new classes starting the first Monday of each month to allowing for new students to interact with other students at various levels of completion. This approach fosters camaraderie while granting new and seasoned students alike an opportunity to interact and learn from each other. Classes are continuous and run concurrently providing more flexibility for class scheduling and an easy transition for those with the desire for a career change. New courses begin the first Monday of each month. PREVIOUS GROOMING EXPERIENCE Bingo Institute of Grooming, LLC. does accept previous training, which may offer you credits and reduce the length of the course. Credits will be decided on an individual basis after an initial interview with the Head Instructor and after a practical examination. FACILITY AND EQUIPMENT At Bingo, we use up to date and innovative equipment for our students to learn on. Students are taught a variety of techniques, using a variety of different tools and equipment, so that they are ready to work in any environment. Our facility is set up to mimic a real shop setting. Students will work directly with clients, and learn on dogs and cats of all different conditions and temperaments. Thanks to our partnership with Bingo Cares, and the free grooming we offer to rescues and shelters, there is never a shortage of groomable pets for students to work with. FACULTY Jessica Brewer-Conway: Jessica is the head instructor, and administrator for the Bingo Institute of Grooming, LLC.. She has been a groomer for 15 years and has been teaching and mentoring new groomers for the past 8 years. Jessica is the owner of Pet Spa Grooming, located in Plymouth, Michigan. She has an extensive background in grooming dogs and cats and has developed a full curriculum for teaching grooming. Her goal is to teach a new breed of pet groomers who are prepared for the everchanging and growing grooming industry. Jessica has one dog, Cayenne, and two cats, Nala an Autumn, that are her babies. 2015 Bingo Institute of Grooming, LLC. 4

Brian Lane: Brian is the co-owner of Bingo Pet Salon, where he handles all of the marketing, promotions, and day to day operations, and takes on the same responsibilities for the Bingo Institute of Grooming, LLC. and Bingo Cares. He has a Bachelor degree in Kinesiology from Michigan State University and a Masters in Sports Administration from Wayne State University. Brian has spent multiple years working in the marketing and community relations fields. He is also the CEO/Founder of a nonprofit called FiftyTwo4Mom, raising money and awareness for individuals suffering from vision loss. As a guide for blind runners, Brian has participated in marathons across the country, including this year s Boston Marathon. Brian was recently selected as one of L. Brooks Patterson s Oakland County Elite 40 Under 40, a distinction given to the top leaders of the county under 40 years of age. PLACEMENT ASSISTANCE The Bingo Institute of Grooming, LLC. offers several opportunities for students throughout the program to gain experience with area pet businesses. Each student will complete a 15 hour externship with a local veterinary clinic, 15 hour externship with a dog daycare/boarding facility, and a 4 week externship with a local grooming salon. All of these offer opportunities to gain experience, knowledge, and network with potential employers. The school also keeps an up to date database of local and some national job listings. If you have an area you are looking to move to, let us know, and we can help research jobs in the local area. GRADING SYSTEM Students are graded on a scale of 0 to 100 on all exams, attendance, and basic skills. Some of the advanced techniques are based on a pass/fail basis. Assignments that are not completed are graded as incomplete. No grade is given for incomplete assignments. The Bingo Institute of Grooming, LLC. is set up to teach pet grooming. Unlike professional grooming, set to standards of the American Kennel Club and other national organizations, we teach how to groom dogs for client maintenance and practicality. Breed standards will be taught and are expected to know, as well as popular client terms like puppy cut, which have not standardization. Student/Client conversation is encouraged and will be taught. Students should minimize their recommendations to clients, until their knowledge base is strong, however it is never too early to learn client interaction. Students should NEVER contradict an instructor, or speak down about a pet s behavior, condition, or looks. Instead, learn how to approach conversation with positive comments and speak professionally about clients. 2015 Bingo Institute of Grooming, LLC. 5

ADMISSION REQUIREMENTS AND PROCEDURES ADMISSION REQUIREMENTS Applicants must be at least 18 years of age or older. Acceptations may be made for students who are 17 years of age and graduated from high school, who will turn 18 before completion of the program. Prospective students must submit either a high school diploma or equivalency certificate. Candidates must also submit at least two references of character along with their application. Potential students will go through an initial interview process. Our students should be true animal lovers, have a desire to learn grooming, and be physically capable of completing all required tasks associated with pet grooming. No prior grooming knowledge or experience is necessary to begin training at the Bingo Institute of Grooming, LLC.. Applicant interviews: At least one member of the admission staff committee will perform an interview with each applicant. The committee reserves the right to accept or deny any application for enrollment. Applications may be dropped off by mail or in person. Email applications will NOT be accepted. For students who are out of town, a Skype or FaceTime interview may be conducted in place of an in person interview. FINANCIAL ASSISTANCE INFORMATION While the Bingo Institute of Grooming, LLC. does not directly offer Student Financial Aid, we have relationships with several banks and credit unions in the area happy to assist with personal loans to cover costs. Financial assistance should be discussed with an admissions officer prior to beginning the course. 2015 Bingo Institute of Grooming, LLC. 6

DRESS CODE SCHOOL POLICIES Bingo Institute of Grooming, LLC. does expect all students to dress appropriately. Your appearance should always be neat, clean, and professional looking. Grooming aprons will be assigned and worn at all time. Otherwise students are expected to wear long pants, a short or long sleeved shirt, and comfortable shoes. Open toed shoes, heals, and dress shoes are not acceptable. Shirts and pants should not have any tears or holes. LUNCHROOM Students will be allotted a 30 minute lunch break each day. There are many eating establishments located within walking distance of Royal Oak, and if you plan to eat out, please order your food in advance. The classroom will double as a lunchroom and students are expected to clean up after themselves. We do provide a refrigerator for students to bring lunch as well. SMOKING Bingo Institute is a nonsmoking facility. Smoking is allowed during scheduled breaks at least 20 feet away from the facility. There will be two (2) scheduled smoking/coffee breaks permitted through the day. Grooming smocks must be removed and hands washed upon returning from having a smoke. ATTENDANCE Students are expected to be in class on time and ready to learn. Absences due to illness require a doctor s note. Repeated absences without cause may be reason for suspension or termination from the program. EXPULSION Students may be dismissed, at the discretion of the schools administration, for any of the following reasons: *No refunds are issued for expulsion. a. Excessive tardiness or absences, as outlined b. Disregarding school policies c. Disruptive or abusive conduct towards another student or instructor d. Any action that would threaten the health and welfare of an animal e. Evidence of the use of drugs or alcohol during school hours f. Early or other unauthorized departures from the school during instructional hours COUNSELING Bingo Institute of Grooming, LLC. staff is available by appointment for counseling and guidance. Our goal is to help you in every way possible to become the best groomer you can be. We are available for counseling on classwork, job placement, and interviewing skills. TOOLS It is the policy of the Bingo Institute of Grooming, LLC. that students lock up their equipment each night in their lockers. Tools are not to be removed from the school until graduation. This will avoid the loss or damage to any equipment during the program. Students are responsible for their tools, and should be locked away when not in use. Lost, damaged, or stolen equipment are the responsibility of students and will be replaced at the students expense. 2015 Bingo Institute of Grooming, LLC. 7

STUDENT RESPONSIBILITIES All students are required to be responsible for not only their equipment, but also their work areas. Before leaving for the day, students should make sure to take care of the following: a. Clean inside all tub areas, and wash and put up mats b. Clean up around the back of tub and drying table areas, and rinse mats as needed c. Bleach out all empty crates and back room d. Vacuum all grooming, classroom, drying, and lobby areas e. Rinse out empty shampoo bottles, fill any cleaning bottles f. Remove any food/beverages from fridge, empty trash cans g. Place wet towels in wet container, start wash if necessary, change towels from washer to dryer, and fold any towels in dry container. h. After folding towels, please place in proper racks for the next day s use I. Students should follow these same rules, and the rules of any shop in which they intern at Accidents can and will happen throughout the learning process. Students are responsible for the care and safety of any canine or feline client while in their care. Students may be held responsible for any injuries that occur due to neglect or carelessness. Should you feel unsafe, or uncomfortable in any situation, please notify an instructor immediately. All staff members are happy to assist and help to guide you through a difficult situation. OWN PETS Students may groom their own pets for a cost of $10 per pet by appointment only. Students will be asked to register all pets on the first day of class. Family and friend s dogs will be able to receive a discounted rate and other special offers as available, but only personal pets can be groomed at the $10 cost. 2015 Bingo Institute of Grooming, LLC. 8

CERTIFICATE OF COMPLETION Bingo Institute of Grooming, LLC. provides grooming certificates for those individuals looking to do pet grooming as a procession, either employed or self-employed, rather than as a hobby. Further, we define a professional groomer as a graduate of a state licensed, and or, federally accredited school, or a nonschool trained groomer who can satisfactorily pass and equivalency test comparable to a student s requirement for graduation from the professional course. Finally, a professional groomer is an individual with a fondness for animals and who would assure ethics and morals are up to societal standards. Students must have a 95% attendance rate, and have attained a standard of excellence by passing all exams with a score of 80% or higher, as well as passing the final exam with a score of 80%. Satisfactory completion of the course will also consist of completion of all externships, and a final practical examination. Students who meet all satisfactory progress requirements as stated will receive a Certificate of Completion from the Bingo Institute of Grooming, LLC.. The State of Michigan currently does not offer accreditation or certification for groomers. When and if the state does pass and require such certification, all former students will be able to take any required examinations at the student pricing. All student testing will be completed in phases as the student progresses throughout the program. Any exam or practical not past with satisfactory results will be able to be made up on the students own time after proper review and study time allowed. 2015 Bingo Institute of Grooming, LLC. 9

SATISFACTORY PROGRESS All students are required to maintain satisfactory progress according to the Bingo Institute of Grooming, LLC. Satisfactory Progress Policy outlined below: ATTENDANCE AND GRADES A. Students must attend a minimum of 90% of the scheduled course hours according to the signed Enrollment Agreement. B. Absences in excess of 20% in any phase may result in failure of that phase. C. An average grade of 80% or better must be maintained in each phase of training. D. The maximum time frame permitted to complete the course shall be no longer than 20% above the stated course hours in the signed Enrollment Agreement. Students will be billed for going beyond the stated hours based on the allotted extra time needed for completion. PROBATION A. A student will receive a Probationary Notice for not maintaining satisfactory progress. B. It shall be the student s personal responsibility to maintain his/her attendance and academic progress and not depend on Probationary Notice or make-up in order to prevent termination. C. Students will have a maximum timeframe of two weeks to complete make-up work. MAKE-UP AND CORRECTIVE EFFORT A. Make-up of assignments missed or not completed, due to absence, may be permitted; however, the absence time will remain on the student s record. B. Failure of any two (2) phases not satisfactorily made up or re-taken shall result in termination from the program APPEALS FOR MAKE-UP WITH THE DIRECTOR A. A student may request a make-up assignment schedule when grade or attendance fall below the acceptable level. B. A one-time make-up assignment for a phase failure, due to an unsatisfactorily grade and/or absence, may be allowed by the instructor with the approval of Head Administrator/Director. LOSS OF BENEFITS AND FINANCIAL ASSISTANCE A. Failure to maintain satisfactory progress may result in termination of training as well as loss of school benefits. B. If a student is terminated for not maintaining satisfactory progress, the SHALL remain libel for all costs up to the point of termination, including the cost of ALL equipment, per the Enrollment Agreement. 2015 Bingo Institute of Grooming, LLC. 10

REGISTRATION, TUITION AND FEES Following the student interview with the Bingo Institute of Grooming, LLC. admissions officer, an applicant may apply for enrollment in the school by completing and signing an application and enrollment agreement and paying the required deposit of $150.00. This will reserve your spot in the desired class as enrollments are limited. The enrollment application and agreement will be evaluated by the director and you will be notified of your acceptance within 5 business days. If a student requires financial help, he or she may contact the admissions officer for information on partnering banks and credit unions offering personal loans to the school. BATHER COURSE TUITION, HOURS, SEMESTER CREDITS AND FEES 200 Clock Hours - 4 weeks full time 8 to 12 weeks part time Tuition: $2,000.00 Tools and books: Optional TOTAL $2,000.00 VET ASSISTANT COURSE 120 Clock Hours - 3 weeks full time 6 to 8 weeks part time Tuition: $1,200.00 Tools and books: Optional TOTAL $1,200.00 PET DOG GROOMER COURSE 646 Clock Hours - 16 weeks full time 36 to 40 weeks part time Tuition: $5,000.00 Tools and books: $855.00 Tax (on tools) $51.30 TOTAL $5,906.30 PET DOG AND CAT GROOMER COURSE 726 Clock Hours - 18 weeks full time 40 to 48 weeks part time Tuition: $6,000.00 Tools and books: $870.00 Tax (on tools) $52.20 TOTAL $6,922.20 2015 Bingo Institute of Grooming, LLC. 11

CAT GROOMER ONLY COURSE 80 Clock Hours - 2 weeks full time 4 to 8 weeks part time Tuition: $1,250.00 Tools and books: $415.00 Tax (on tools) $24.90 TOTAL $1,698.90 *** The fee for tools may change due to manufacturer increases and availability. Left-handed equipment will always be higher. Application monies are due before approval into the program can be given. Tuition and tool fees are due 10 days prior to your starting date. 2015 Bingo Institute of Grooming, LLC. 12