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SHM Roundtable Physician Compensation and Incentive Plans December 9 th, 2010 Dan F ller President & Co Fo nder Dan Fuller President & Co-Founder IN Compass Health

Discussion How important is compensation? Look at the Surveys What does it all mean? Compensation Models and Incentives Things to Consider What s next

Compensation Salary is a component of compensation fixed amount of money for work or services performed. Total Compensation Is money a motivator? Money is part of the extrinsic value of our job. The Physician Executive Looked at factors contributing to reducing a physicians satisfaction with a position and, Factors that enhance the satisfaction with a position.

Physician Satisfaction The Physician Executive Nov/Dec 2006 Factors That Attribute to Less Satisfaction Factor Overall Average Percent Satisfaction Rating Rating Low (scale of 1-9) (1-3) Percent Rating Medium (4-6) Cost containment efforts by the hospital 5.04 19.7% 49.8% Amount and quality of personal time 5.29 25.1% 35.7% Opportunities for research & teaching 536 5.36 20.9% 38.0% Approaches to utilization review by the hospital 5.44 12.9% 50.9% Autonomy over non-medical decisions 5.45 20.0% 40.4% Income 5.66 18.2% 39.9% Administrative responsibilities 5.80 17.3% 36.5% Organizational climate/culture of the hospital 5.80 16.0% 37.0% Workload 585 5.85 14.0% 41.3% Autonomy over medical decisions 6.00 16.5% 32.9% Income falls just below the median in job satisfaction for physician

Physician Satisfaction The Physician Executive Nov/Dec 2006 Factors That Attribute to Greater Satisfaction! Reasons Physicians Leave

Trends Increasing demands on the programs to be more efficient and cost effective. Compensation structures changing to include incentives for productivity and quality. Increasing expectations on existing hospitalist Hospitalist compensation rising as the demand increases. Growth in the more mature programs is slowing Job searches for hospitalists declining in major metropolitan cities New demand for programs in the rural market

Where Do We Start? SHM & MGMA State of Hospitalist Medicine June 2010 Today s Hospitalist Compensation & Career Survey 2010 Other Surveys

SHM & MGMA 2010 Survey Median compensation $215,000 (Standard deviation of $67,629) Weeks worked; 32.5% of the respondents worked less than 30 weeks per year! 48.69% worked 45 to 49 weeks per year! Productivity measures used in compensation methodologies; 80.00% 70.00% 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% Encounters Gross Charges Collections RVU's

Metric Used Other Than Productivity SHM & MGMA State of Hospitalist Medicine 2010 80.00% 70.00% 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% Quality Indicators Patient Admin Peer Review Community Satisfaction Responsibilities Outreach Seniority

SHM & MGMA State of Hospitalist Medicine June 2010

Today s Hospitalist 2010 Salary Survey Geographical differences - Northeast $187K versus the Southwest $224K. Size of the Group - 4 or less in the Group $192K as opposed to $218K for hospitalists in a Group of 15 or more providers. Productivity impacts compensation with providers who see in excess of 21 encounters per shift earn in excess of $224,000 per year. C ti M d l Compensation Model 100% Salary $184K 100% Productivity $241K

Polling Question #1

Bottom Line $215,000 SHM/MGMA Survey 2010 Median $215,000 2010 AMGA National Median $215,716 2010 Today s Hospitalist t Mean $214,075 Hospital & Healthcare Compensation Survey 2010 75 th percentile $215,331 15 to 17 shifts per month? Typical shift 12 hours? The sweet spot tfor encounters per shift hiftbetween 15to 18?

Who Makes More? Live in the southeast or southwest See and treat critical care patients Have a lower base compensation Have a productivity bonus based on work RVUs Have more experience Work in a non hospital owned practice

Polling Question #2 (Two Parts)

Apples or Oranges Surveys unable to accurately correlate the number of shifts or hours worked for the compensation. High degree of variation in the staffing model from program to program. Full time shift based program On Site/call based program Hard to define a shift Other issues; Productivity Scope of practice Impact of CPOE Other

Compensation Models Fixed base compensation Hourly Shift Rate Fixed monthly Productivity it based compensation Case Rate compensation models Compensation based on gross charges and or collections

Aligning Incentives Programs can be benefit from even a small amount of their compensation being put at risk 10% to 20% of total compensation should be tied to productivity and or quality metrics. RVU based bonus Encounter based Team bonus JCAHO Core Measures and Compliance Compensation tied to Patient Satisfaction scores Compensation tied to citizenship (participation and meeting attendance) Increased compensation for working less desirable shifts. Need to balance the need to recruit and stay competitive with the desire to increase productivity and enhance quality.

JCAHO Core Measures and Compliance Sample Hospital Hospitalist Program Compliance Metrics July-06 Compliance Metric YTD Target Variance PY Trend Cases Total Compliant Non Heart Attack AMI-01 Aspirin Prescribed at Arrival 100% 95% 100% 16 16 0 AMI-02 Aspirin Prescribed at Discharge 100% 95% 100% 25 25 0 AMI-03 ACEI or ARB for LVSD 100% 95% 100% 6 6 0 AMI-04 Smoking Cessation 100% 95% 100% 13 13 0 AMI-05 Beta Blocker Prescribed at Discharge 100% 95% 100% 21 21 0 Heart Failure HF-01 Discharge instructions 97% 95% 93% 32 31 1 HF-02 LVF Assessments 100% 95% 100% 40 40 0 HF-3 ACEI or ARB for LVSD 100% 95% 100% 15 15 0 HF-4 Adult Smoking Cessation 100% 95% 100% 7 7 0 Pneumonia PN-02 Pneumonia Vaccination 100% 95% 92% 11 11 0 PN-03 Blood Culture before Antibiotic 100% 95% 100% 2 2 0 PN-04 Adult Smoking Cessation 100% 95% 100% 8 8 0 PN-06a Initial ABX Sel for CAP Immunocompetent ICU Pt 100% 95% 100% 5 5 0 PN-06b Initial ABX Sel for CAP Immunocompetent Non-ICU Pt 100% 95% 100% 5 5 0 PN-07 Influenza Vaccination 100% 95% 86% 0 0 0

Sample Productivity Bonus Team based Quarterly Encounter centric easier to manage than an RVU based bonus Allows us to establish a baseline for encounters per shift Distribution based on contribution shifts I ti f th T t Incentive for the Team to utilize productive locum tenens providers

Other Elements of the Compensation Package Paid Time Off Average of 12 plus days paid time off. Paradigm shift physicians want more and more days off to work at other facilities. Developing a bonus pool for working additional shifts CME Loan repayment Relocation package Sign On bonuses ($12,000 to $15,000 Today s Hospitalist) Administrative stipends Recognition

Important To Do Our Homework Do a salary survey for your area and look at the competition and other regional programs. Look at the Surveys - These surveys represent our best opportunity to determine the statistical average or mean for hospitalist compensation. Advertisements Websites like Salary.com Listen to the existing physician Team - a successful compensation package must enable the practice to attract and retain quality physicians.

$350,000 Range of Compensation $300,000 $250,000 $200,000 $150,000 $100,000 $50,000 $0 Blind Ad Blind Ad Third Party Recruiter Third Party Recruiter Third Party Recruiter Third Party Recruiter Third Party Recruiter Blind Ad Blind Ad Medical Center Medical Center

Polling Question #3

Things to Consider Location, Location, Location The Program; Scope of the practice ICU Codes Procedures Extenders Size of the program The staffing model Program goals Physician qualifications Existing Team - Problems with new programs and differential in pay between physicians.

Don t Forget! Physician compensation is as much as 80% to 95% of the total cost of a program. Easy to focus on reducing this expense and or setting higher and higher productivity expectations. What is the real ROI for the program Cost per case Reduced d unnecessary utilization Avoidable bed days Enhanced outcomes Patient and physician (PCP & Specialists) satisfaction

What s Next? Compensation will continue to climb as the demand outpaces the supply. Will see more productivity based compensation packages as the demand increases for programs to be more efficient i and cost effective in response to valuebased purchasing. Quality, citizenship and patient satisfaction will continue to be important. We will need to develop models that no longer pay for We will need to develop models that no longer pay for capacity that is not being fully utilized.

Summary Have to consider the competition in the marketplace. Do your homework. Keep it simple and realistic. Package must have a strong enough base to attract applicants but be able to reward the physicians for their quality and productivity.