Interim Statement 2009/10



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Transcription:

Interim Statement 2009/10

Contents 2 Highlights 4 Chief Executive s Review 14 Consolidated Income Statement 16 Consolidated Statement of Comprehensive Income and Expense 17 Consolidated Balance Sheet 18 Consolidated Cash Flow Statement 19 Statement of Changes in Equity 20 Notes to the Interim Financial Statements 35 Principal Risks and Uncertainties 36 Statement of Directors Responsibilities 37 Independent Review Report 38 Additional Information 39 Shareholder Information

Highlights FINANCIAL (1) (2) Underlying Group sales down 1% to 3.33 billion (2008/09 3.37 billion). Total sales, including closed businesses, 3.33 billion (2008/09 3.42 billion). Group like for like sales (3) down 4%, up 1% in the last eight weeks of the half. Underlying Group gross margins up 0.4%. Strong performance maintained in the Nordics with like for like sales up 11% across the half. Improving trends in UK & Ireland Electricals, Italy and on-line. UK Computing sales seeing a significant improvement following the launch of Windows 7 since the period end. Underlying Retail profit (4) of 10.0 million (2008/09 loss of 6.3 million). Underlying pre-tax loss of 17.6 million (2008/09 loss of 17.7 million). Total loss before tax after deducting non-underlying charges of 5.5 million was 23.1 million (2008/09 loss of 55.6 million). Underlying diluted loss per share 0.1 pence (2008/09 loss per share of 0.3 pence). Basic loss per share for continuing operations 0.3 pence (2008/09 loss per share of 1.6 pence). (6) Net debt reduced to 177.7 million from 477.5 million at year end. Notes (1) Underlying Group sales exclude sales from closed businesses and discontinued operations. Sales for the 24 weeks ended 18 October 2008 have been re-presented to reflect this exclusion. Closed businesses comprise the operations of PC City in Sweden and Markantalo in Finland. Discontinued operations comprise Poland and Hungary. (2) Throughout this statement, references are made to underlying performance measures. Underlying results are defined as excluding the trading results of closed businesses, amortisation of acquired intangibles, net restructuring and business impairment charges and other one-off, non-recurring items, profit on sale of investments, fair value remeasurements of financial instruments and, where applicable, discontinued operations. Such excluded items are described as non-underlying. The financial effect of these items is shown in the analyses on the face of the income statement and in note 3 to the financial information. (3) Like for like sales are calculated based on stores that have been open for a full financial year both at the commencement and end of the financial period, and are calculated using constant exchange rates. Customer support agreement sales are excluded from all UK like for like calculations. Operations that are subject to closure have sales excluded as of the announcement date. Stores subject to a refurbishment are excluded during the period of refurbishment. (4) Underlying Retail profit is underlying profit before tax, net finance charges and net property losses. (5) Unless otherwise noted, throughout this statement figures relate to continuing operations, excluding the results of closed businesses. Total revenue including discontinued operations and closed businesses was 3,345.7 million (2008/09 3,468.0 million). (6) The weighted average number of shares used in the calculation of loss per share for 2008/09 and the weighted average relating to the relevant weeks of 2009/10 prior to the rights issue have been multiplied by an adjustment factor to reflect the bonus element of the shares issued under the terms of the rights issue (as described in note 6 to the financial information in this announcement). The adjustment factor used was 1.2138. (7) Free Cash Flow relates to continuing operations and comprises net cash flow from operating activities before special pension contributions, plus net finance income, less income tax paid and net capital expenditure. (8) Certain statements made in this announcement are forward looking. Such statements are based on current expectations and are subject to a number of risks and uncertainties that could cause actual results to differ materially from any expected future events or results referred to in these forward looking statements. Unless otherwise required by applicable laws, regulations or accounting standards, we do not undertake any obligation to update or revise any forward looking statements, whether as a result of new information, future developments or otherwise. 2 DSG international plc

RENEWAL AND TRANSFORMATION Renewal and Transformation plan is on track and starting to deliver benefits. Rapid progress on the store transformation programme with, as at 14 November 2009:- 162 stores reformatted in the UK and Nordics in time for Peak; nine new format stores, incorporating Currys Megastores and combined 2-in-1 PC World and Currys stores, delivering average gross profit uplifts of 57%; two further Megastores opened on 26 November 2009, including the UK s largest specialist electrical store at 68,000 ft 2 in Thurrock, Essex; 53 Currys Superstores, 55 PC World Superstores and 15 CurrysDigital stores now reformatted with average gross profit uplifts of 16% to 21%; stores representing one third of the sales volume in the UK have now been reformatted in time for Peak trading; successful new Megastore format in the Nordics being rolled out with a total of ten now open; and a further 54 stores due to be refurbished in the UK and Nordics before the end of the financial year. New services launched in the UK well received by customers:- improved choices in after sales support, connectivity, installation and repair for customers under The TechGuys and Whateverhappens brands; and market leading next day timed delivery slots and free recycling. Turnaround plan in Italy continues to show progress with improving sales and margin trends. First Megastore opened in Rome and 35 combined 2-in-1 UniEuro and PC City stores now open. Programme to extend reformatting of stores to Czech Republic, Greece, Ireland, Italy and Spain now underway. Portfolio review now complete with the disposal of operations in Poland. Better stock control:- stock turn increased by 8% across the Group; availability at its highest for several years; and on track to reduce stock by 80 million to 130 million over the medium term. On target for 50 million cost reduction in current year as part of the programme to remove 200 million of costs over four years. DSG international plc 3

Chief Executive s Review FINANCIAL SUMMARY Underlying sales and profit / (loss) analysis Underlying sales Underlying profit / (loss) 24 weeks 24 weeks 24 weeks 24 weeks ended ended ended ended 17 October 18 October Like for 17 October 18 October 2009 2008 Total sales like 2009 2008 Note million million % change % change million million UK & Ireland Electricals 1 1,044.9 1,138.1 (8)% (9)% (23.2) (22.3) UK Computing 2 580.8 696.0 (17)% (15)% 7.2 11.7 UK & Ireland 1,625.7 1,834.1 (11)% (11)% (16.0) (10.6) Nordics 3 797.8 652.2 +22% +11% 39.1 33.3 Other International 4 586.0 603.7 (3)% (5)% (7.7) (16.7) e-commerce 5 324.4 275.6 +18% +9% 2.7 1.0 Central Costs - - (8.1) (13.3) Total Group Retail 3,333.9 3,365.6 (1)% (4)% 10.0 (6.3) Underlying net finance charges (23.2) (6.1) Property losses (4.4) (5.3) Group underlying loss before tax (17.6) (17.7) Notes (1) UK & Ireland Electricals comprises Currys, CurrysDigital and Dixons Travel as well as the operations in Ireland. (2) UK Computing comprises PC World, DSGi Business and The TechGuys. Like for like sales are for PC World only. (3) Nordics comprises the Elkjøp Group, and no longer includes the results of the PC City Sweden and Markantalo stores which are now classified as closed businesses within non-underlying items. (4) Other International comprises Greece (Kotsovolos and Electro World), Italy (UniEuro), Spain (PC City Spain), Turkey (Electro World), Electro World operations in the Czech Republic and Slovakia and no longer includes the results of the discontinued operations of Electro World Hungary and Poland. (5) e-commerce division comprises PIXmania and Dixons.co.uk. 4 DSG international plc

BUSINESS PERFORMANCE Underlying Group sales (excluding discontinued operations and closed businesses) were down 1% to 3,333.9 million (2008/09 3,365.6 million) and down 4% like for like. Underlying Group sales were down 4% at constant exchange rates. Actions under the Group s Renewal and Transformation plan including the disposal or closure of underperforming businesses and a better trading position delivered Group underlying retail profit (before property losses, interest and tax) of 10.0 million in the first half compared to a previously reported loss of 17.4 million in the first half of 2008/09. Group gross margins were up 0.4% across the half. UK & IRELAND Total sales in the UK & Ireland division were down 11% to 1,625.7 million (2008/09 1,834.1 million) and like for like sales were down 11%. Underlying operating loss was 16.0 million (2008/09 loss of 10.6 million). The Renewal and Transformation plan is delivering improvements in the operations of the UK business. The back office functions supporting the PC World, Currys and CurrysDigital operations have been brought together with commercial, merchandising and buying teams supporting all brands. The logistics infrastructure has also been consolidated with the main warehouse in Newark providing one fulfilment centre for stores and customers. These actions have reduced complexity, simplified processes, made it easier for our colleagues and reduced operational costs while delivering significant benefits for customers. Stock management processes have been improved significantly which will enable the business to ensure the right product is in the right place at the right time for customers while controlling costs and working capital utilised in the business. The services infrastructure has also seen significant change. During the year the operations were simplified enabling the business to improve the level of services to customers such as next day delivery in three hour timed delivery slots a market leading service which has been received very well by our customers. The repair and support operations have been restructured improving processes and reducing costs, for example halving the repair time for laptops to six days on average. During the year the contact centre was brought successfully back in house enabling us to improve the quality of service and support offered to our customers. In August The TechGuys launched a range of 62 enhanced services for customers as well as introducing Club and Premier Club options for the Whateverhappens customer support agreements. Under the Premier Club agreement customers experience enhanced levels of service such as faster response times and the loan of a product if theirs has to be taken away for repair. UK & Ireland Electricals This comprises Currys, CurrysDigital and Dixons Travel in the UK and Currys and PC World in Ireland. Total sales were down 8% at 1,044.9 million (2008/09 1,138.1 million) with like for like sales down 9%. First half underlying operating loss was 23.2 million (2008/09 loss of 22.3 million). Currys and CurrysDigital experienced mixed trading patterns in the first half while focused on, and delivering, a strong margin performance. During the first quarter, the business anniversaried the price reductions introduced in the vision category to bring store prices more into line with DSG international plc 5

web pricing which impacted sales growth comparators. In addition, the significant level of transformation mentioned above caused some disruption during the first quarter. Performance improved during the last eight weeks of the period as these effects normalised. Margin improvements were helped by a focus on delivering FIVES, the colleague training programme to improve customer engagement and product knowledge in collaboration with suppliers which together ensure customers buy the products and services that best suit their needs. Currys introduced a new advertising campaign based around We Can Help emphasising delivery, installation and recycling which helped drive home delivery alongside an improving white goods performance. The computing category benefitted from improved ranging while vision is beginning to see benefits from newer technology such as LED televisions. Currys has refurbished 53 Superstores which have delivered average gross profit uplifts of 20% in the 28 week period to 14 November 2009. Following the two openings on 26 November 2009, there are now 11 new format stores in the Megastore and combined 2-in-1 Currys and PC World formats open. These new formats have delivered average gross profit uplifts of 57% in the 28 week period to 14 November 2009. The new combined 2-in-1 Currys and PC World stores have been in locations where PC World has been introduced into an existing Currys store in a catchment in which it was not directly present. In addition there are a number of locations where Currys and PC World operate stores side by side and by combining them into one store the space can be utilised more efficiently, delivering a better shopping experience for customers. A total of 15 CurrysDigital stores have now been refurbished and have delivered average gross profit uplifts of 21% over the 28 week period to 14 November 2009. As CurrysDigital continues its plan to focus on 100 high street locations it has closed a total of 37 stores over the last 18 months as leases have expired. Dixons Travel continues to trade well. It has now converted 14 stores to the new format and rolled out the successful ADD+ store concept to Manchester and Stansted. During the period Dixons Travel opened its first international store in the airport in Rome. Other airports across Europe, particularly in other markets where the Group operates, provide further growth opportunities for Dixons Travel. The economic environment remains very challenging in Ireland, and the business has taken all the right actions and will emerge as the leading specialist electrical retailer in that market. In recent weeks a more aggressive trading position has improved sales and enabled it to gain further market share. UK Computing UK Computing comprises PC World, DSGi Business and The TechGuys. Total sales were down 17% at 580.8 million (2008/09 696.0 million) with like for like sales down 15%. Underlying operating profit was 7.2 million (2008/09 11.7 million). PC World s sales have been impacted by very weak B2B sales in DSGi Business both direct and in-store. PC World retail sales were down 12%. In addition, customers were delaying purchases of hardware in the lead up to the launch of Windows 7 on 22 October 2009 affecting the first 6 DSG international plc

half sales performance. Gross margins in PC World were up strongly year on year. Since the launch of Windows 7, PC World has experienced a significant improvement in sales performance. PC World s Get Connected programme, the market-beating mobile broadband proposition, offering customers the biggest range of subsidised or free laptops and netbooks in the UK tailored to suit customers needs, continues to drive sales. The PC World store refurbishment programme has progressed well, with a total of 55 stores now refurbished. During the year the format was revised further with 14 stores now opened in this newer format which have delivered average gross profit uplifts of 16% in the 28 week period to 14 November 2009. DSGi Business sales were down 32% at 103.2 million (2008/09 150.8 million) as the recessionary economic environment has resulted in business customers delaying purchases of IT. NORDICS In the Nordic region, Elkjøp saw sales grow by 16% at constant exchange rates, while in sterling, sales grew by 22% to 797.8 million (2008/09 652.2 million). Like for like sales were up 11%. Underlying operating profits were 39.1 million (2008/09 33.3 million). Elkjøp has performed very strongly in all its markets and all its product categories. It has performed particularly strongly in Sweden and Denmark despite weak economic environments. The Nordic business is the preferred operating model for the Group. Management continue to simplify the business, taking out costs and reducing complexity. The efficient central operating structure and strong market shares have enabled Elkjøp to leverage margin and exploit its strong market positions and gain market share from distressed competitors. As a result gross margins were down slightly, but operating profits improved. Elkjøp has now opened ten Megastores which have performed particularly well. It has also started a programme to refurbish existing superstores using the same principles employed in the UK businesses with six completed so far. OTHER INTERNATIONAL This division comprises operations in Italy, Greece, Spain, Turkey, Czech Republic and Slovakia. Total sales declined by 11% at constant exchange rates and by 3% in sterling to 586.0 million (2008/09 603.7 million), with like for like sales down 5%. Underlying operating loss was 7.7 million (2008/09 loss of 16.7 million). Italy Following the closure of 51 stores, representing approximately a quarter of the store portfolio, total sales for UniEuro in Italy were down 16% at constant exchange rates and down 7% in sterling to 268.0 million (2008/09 289.6 million). The turnaround plan in Italy continues to make good progress with some encouraging signs in an economic environment that remains challenging. Management actions have resulted in an improving trend in sales with positive like for like sales through much of the period. Gross margins continue to improve year on year. In more recent weeks UniEuro has benefitted from the digital switchover occurring in the regions of Piemonte and Lazio. UniEuro has experienced good growth in vision, computing, communications, built-in and accessories with particularly strong support from suppliers. DSG international plc 7

The business now operates 35 PC City implants in UniEuro stores which continue to add incremental sales and profits attracting a younger customer base. During the period UniEuro opened its first Megastore in Muratella in Rome. This is a 40,000 ft 2 store refurbished along the same principles as those in the UK and Nordics and while it has been open only a few weeks it has seen a 50% increase in sales following the initial opening promotions. While it is still early days in the turnaround and the economic outlook in Italy remains challenging the improving performance to date gives management confidence in the long term prospects for UniEuro. Greece Total sales in Greece were down 8% at constant exchange rates and up 2% in sterling at 169.9 million (2008/09 167.2 million). During the first half Kotsovolos and Electro World were trading against tough comparables in the prior year which, together with a weak consumer environment, has held back total sales. However, as Greece s leading specialist electrical retailer, Kotsovolos and Electro World are growing market share and careful management of costs, cash and stock have, in line with expectations, limited the effects of the weakening environment on bottom line performance. During the period, Kotsovolos closed five smaller high street stores and opened three superstores as well as three further franchise stores. Spain PC City sales in Spain were down 19% at constant exchange rates and 10% in sterling at 81.6 million (2008/09 90.5 million). PC City has successfully implemented its rationalisation plan closing 11 stores ahead of schedule and reducing costs to enable the business to weather the significant consumer slowdown there. In addition management have introduced a light refit plan which is adding incremental sales while keeping the cash payback down to less than one year. These actions have started to deliver improved gross margins and will reduce losses year on year as well as position the business better when the Spanish economy recovers. Czech Republic & Slovakia Total sales in Czech Republic & Slovakia declined by 9% at constant exchange rates and by 6% in sterling to 35.6 million (2008/09 37.9 million). Underlying operating losses were 4.8 million (2008/09 losses of 3.2 million). Operations in the Czech Republic continue to perform in line with expectations, despite the weak consumer environment. During the first half Electro World reformatted two stores utilising the Renewal and Transformation principles which have reported encouraging results with a great response from customers. The Group now operates three stores in Slovakia which are trading in line with expectations. On 19 May 2009 and 1 September 2009 the Group sold the operations of Electro World in Hungary and Poland, respectively, in each case for a consideration of 1. The disposals involved the transfer of all stores, operations and employees to the purchasers. Underlying sales and profit numbers therefore exclude both of these operations. 8 DSG international plc

Turkey Total sales in Turkey were 30.2 million (2008/09 17.6 million). The Group now operates ten stores in Turkey under the Electro World brand with its local joint venture partner. These stores are based on the Group s new large space format, providing a greater product range and exciting retail environment for customers. Initial results from these stores have been positive with further stores planned. E-COMMERCE DIVISION This division comprises PIXmania and Dixons.co.uk. Total sales for the e-commerce division were 324.4 million (2008/09 275.6 million). Underlying operating profit was 2.7 million (2008/09 1.0 million). PIXmania continues to trade well in its core Euro markets reflecting its unique pan-european operating model which enables it to focus on profitable markets. PIXmania has made good progress in all categories and is now the fourth most visited consumer electronics e-tailer in the world with 25 million unique visitors. The market leading PIXmania e-merchant platform will provide the base for the Group s e-tail operations. Dixons.co.uk has been operating as a pure play internet operation for just over three years now. In that time it has grown its share significantly, more than doubling its sales and exceeding expectations. Following this strong growth a number of changes have been made to the operating model to make the business more relevant for customers. These changes impacted sales performance at the beginning of the half year, but sales have recovered strongly since. COSTS AND WORKING CAPITAL The Group is focused on re-engineering the operational processes within the Group in order to reduce costs for the Company, improve the service provided to customers, and assist colleagues in operating the business effectively. The Group is on target to reduce costs by approximately 50 million this financial year as part of the four year programme to reduce costs by 200 million. The Group is implementing efficiency initiatives in logistics, services, head office administration and in-store processes, such as ensuring that the Group gets deliveries and repairs right first time. Process improvement initiatives have already contributed benefits with stock turn across the Group increasing by 8%. Management remains on track to reduce stock by between 80 million and 130 million over the medium term through actions including: improved forecasting and ordering accuracy; range improvements; better allocation of store stock; in store fulfilment processing for faster delivery to shelf; and a new clearance policy incorporating dynamic pricing. The Group continues to implement the step change programme that makes the business better for customers, easier for colleagues and cheaper to operate. Management remains confident that it can achieve a 3% - 4% return on sales, through the Renewal and Transformation plan, over the medium term. DSG international plc 9

FINANCIAL POSITION The Group underlying loss before tax was 17.6 million (2008/09 loss of 17.7 million). Underlying diluted loss per share was 0.1 pence (2008/09 loss per share of 0.3 pence, after adjusting for the Placing and Rights issue). ADJUSTMENTS TO UNDERLYING RESULTS Underlying loss before tax is reported before non-underlying charges of 5.5 million. Total Group loss before tax, after including non-underlying items, was 23.1 million (2008/09 loss of 55.6 million). A further explanation of the non-underlying charges is shown below. 24 weeks ended 24 weeks ended 17 October 2009 18 October 2008 million million Loss before tax (23.1) (55.6) Add back non-underlying items: Trading results from closed businesses 0.2 6.7 Amortisation of acquired intangibles 1.9 2.0 Net restructuring charges 2.8 27.8 Financing items: Net fair value remeasurements 0.6 1.4 Total non-underlying charges to add back 5.5 37.9 Underlying loss before tax (17.6) (17.7) In May the Group completed the closure of standalone stores of PC City in Sweden and Markantalo in Finland. Trading results of closed businesses comprise the pre-tax losses from these operations. Amortisation of acquired intangibles of 1.9 million predominantly comprises brand names. Net restructuring charges of 2.8 million relate to the UK business transformation programme and comprise accelerated depreciation charges associated with the UK reformat programme, and a reassessment of the charge for onerous leases on the CurrysDigital portfolio. The prior year net restructuring charges also related to the UK business transformation with the main constituents comprising staff related costs associated with the reorganisation of the Service function and the retail support function in Hemel Hempstead together with accelerated depreciation charges associated with the UK store reformat programme. The financing charge of 0.6 million relates to net fair value remeasurement losses on revaluation of financial instruments as required by IAS 32 and 39. 10 DSG international plc

FREE CASH FLOW Free cash flow was 24.2 million (2008/09 free cash outflow of 114.4 million). 24 weeks ended 24 weeks ended 17 October 2009 18 October 2008 million million Underlying loss before tax (17.6) (17.7) Closed businesses loss before tax (0.2) (6.7) Depreciation & amortisation 54.8 61.8 Working capital 106.7 (62.3) Taxation (25.6) (22.9) Capital expenditure (65.8) (51.4) Sale of freehold property * - 7.6 Other cash items 9.7 (8.9) Free Cash Flow before restructuring items 62.0 (100.5) Net restructuring and impairment * (37.8) (13.9) Free Cash Flow 24.2 (114.4) * Sale of freehold property in the prior year excludes 9.0 million of sale proceeds relating to the sale of the Group s former warehouse in Stevenage. These sale proceeds are shown within net restructuring and impairment costs. The improved cash flow compared to the prior year was primarily due to the improved cash flow from working capital, with a 106.7 million inflow in the current year compared to a 62.3 million outflow in the prior year. The change in working capital performance was primarily due to: Improved trading performance in the last eight weeks of the first half, resulting in an increased intake to replenish stock which, under the Group s normal trade terms, was largely scheduled to be paid for after the period end; Conversely, as a result of the credit crunch, the trading performance sharply deteriorated in the same period in the prior year, with a consequent negative effect on working capital cash flow at that time; and The unwinding of deferrals of supplier payments made at the end of the 2007/08 financial year which has not recurred. Capital expenditure was 65.8 million (2008/09 51.4 million), up 14.4 million reflecting the increased investment associated with the Renewal and Transformation plan. No property sales were undertaken in the current year. The main reason for the improvement in other cash items to 9.7 million (2008/09 outflow of 8.9 million) was a cost of 9.8 million incurred in the prior year relating mainly to revaluation settlements on currency hedges against certain overseas assets and intercompany balances. There was no equivalent cost in the first half of this year. In addition, the net pension finance costs increased by 4 million, but these are non cash in nature, and are accordingly added back in this analysis. Net restructuring and impairment reflects the cash outflows relating to the strategic reorganisation and business impairment activities. These predominantly comprise lease and other property related payments, store closure and employee severance costs. DSG international plc 11

FUNDING Net (debt) / funds At 17 October 2009 the Group had net debt of 177.7 million, compared with net debt of 149.5 million at the previous half year date and 477.5 million at the end of the 2008/09 financial year. The Group s net debt includes restricted funds of 81.5 million (2008/09 57.5 million) which predominantly comprise funds held under trust for potential customer support agreement liabilities. 24 weeks ended 24 weeks ended 17 October 2009 18 October 2008 million million Opening net (debt) / funds (477.5) 50.1 Free Cash Flow 24.2 (114.4) Dividends - (59.1) Equity placing and rights issue 293.8 - Acquisitions (10.6) - Discontinued operations (8.5) (10.5) Special pension contribution (6.0) (6.0) Other items (6.9) (9.6) Other movements in net funds 275.6 (85.2) Closing net debt (177.7) (149.5) Movements in net debt include net proceeds of 293.8 million received from the equity Placing and Rights issue, 10.6 million acquisition costs representing an associated undertaking in Norway being acquired following the exercise of a put option (as disclosed in the Report and Accounts for the 2008/09 financial year), and 8.5 million representing the net cash utilisation of the discontinued operations in Hungary and Poland. The 6.0 million special pension contribution was made in accordance with the agreement with the trustee of the UK defined benefit pension scheme to reduce the pension deficit. Other items include the impact on net debt of revaluing the 2012 Bond, the revaluation of net funds held in foreign currencies and capital contributions made by the joint venture partner in Turkey. The restricted funds of 81.5 million (2008/09 57.5 million) have increased in line with the expectations previously announced, largely as a result of reduced and renegotiated letter of credit facilities, which have necessitated additional funds being placed in trust. PROPERTY LOSSES Property losses were 4.4 million (2008/09 loss of 5.3 million), primarily driven by costs associated with previously closed UK stores, as well as the five store closures in Greece. UNDERLYING NET FINANCE COSTS Underlying net finance costs were 23.2 million (2008/09 net costs of 6.1 million). The key drivers of the increased costs were: Interest cost increases driven by higher borrowings prior to the refinancing, and by higher bank fees and margins subsequent to the refinancing; Amortisation of the fees incurred on the refinancing; Foreign exchange related gains in the prior year which were not repeated in the current year; and Higher net pension interest, set at the beginning of the financial year, largely as a result of lower asset values. 12 DSG international plc

The Group has in the past entered into certain hedging agreements. As previously disclosed in the Group s financial statements, the principal outstanding agreements relate primarily to foreign exchange and interest hedges. These were put in place at the time of the Bond issue in 2002 and in relation to overseas investments. A number of these hedges mature during the second half of the current financial year and will result in a cash outflow of approximately 65 million. The remaining hedges at current rates would imply a cash outflow of 57 million, primarily payable in 2012. TAX The Group s underlying tax rate, which is based on current expectations of full year earnings and losses in different tax jurisdictions, was 64% (2008/09 full year 61%). The high effective tax rate primarily reflects the continued impact of loss making businesses where tax benefits are not fully recognised. PENSIONS At 17 October 2009, the IAS 19 accounting deficit of the UK defined benefit pension scheme amounted to 291.7 million, compared to 148.8 million at 2 May 2009 and 59.1 million at 18 October 2008. The assumptions used for determining the accounting valuation use a consistent basis to that adopted in prior periods. The increased deficit is largely due to a significant reduction in the discount rate applied to liabilities seen across the market which, in accordance with accounting standards, reflects market conditions at 17 October 2009. The effect of this has been partly offset by an increase in the value of scheme assets by 90.8 million at 2 May 2009, which again reflects the current market conditions. The actuarial deficit of 61.0 million (measured as at 5 April 2007) is being addressed by special cash contributions of 12 million per annum which are payable in two equal tranches of 6 million by June and December each year until December 2012. Over recent years, the Group has implemented a number of changes to pension arrangements in order to address the deficit over the longer term. The defined benefit section of the UK pension scheme was closed to new entrants on 1 September 2002. The next triennial valuation of the scheme will be performed as at 5 April 2010, although its results will not be known until mid 2011. OUTLOOK We continue to make rapid progress with our Renewal and Transformation plan to offer an unbeatable combination of Value, Choice and Service for customers. Our turnaround is on track and customers are responding well to the significant changes we are making. We have seen improving trends in a number of our businesses, particularly in recent weeks. While we are cautious about the outlook for 2010, we are well-positioned as we enter into Peak trading with compelling offers for customers. The Group is strongly placed to take advantage of any improved consumer sentiment over the Peak period with great deals for customers in store and online. The economic backdrop for 2010 remains uncertain. However, the Group is well prepared with a focus on managing costs, margins, stock turn and cash flow alongside the continued rapid progress of the Renewal and Transformation plan. John Browett Chief Executive 26 November 2009 DSG international plc 13

Consolidated Income Statement 24 weeks ended 17 October 2009 Unaudited Non-underlying* Under- Closed lying* businesses** Other Total Note million million million million Continuing operations Revenue 2 3,333.9 0.9-3,334.8 Profit / (loss) from operations before associates 5.2 (0.2) (4.7) 0.3 Share of post tax results of associates 0.4 - - 0.4 Operating profit / (loss) 2,3 5.6 (0.2) (4.7) 0.7 Finance income 24.5-1.9 26.4 Finance costs (47.7) - (2.5) (50.2) Net finance costs 4 (23.2) - (0.6) (23.8) (Loss) / profit before tax (17.6) (0.2) (5.3) (23.1) Income tax credit / (expense) 5 11.3 0.1 1.2 12.6 (Loss) / profit after tax continuing operations (6.3) (0.1) (4.1) (10.5) Loss after tax discontinued operations 9 - - (8.7) (8.7) (Loss) / profit for the period (6.3) (0.1) (12.8) (19.2) Attributable to: Equity shareholders of the parent company (4.9) (0.1) (12.8) (17.8) Minority interests (1.4) - - (1.4) (6.3) (0.1) (12.8) (19.2) Loss per share (pence) 6 Basic - total Diluted - total Basic - continuing operations Diluted - continuing operations (0.5) p (0.5) p (0.3) p (0.3) p Underlying (loss) / earnings per share (pence) 1,6 Basic - continuing operations (0.1)p Diluted - continuing operations (0.1)p * Underlying profit / (loss) and (loss) / earnings per share measures exclude the trading results of closed businesses, amortisation of acquired intangibles, net restructuring and business impairment charges and other one-off, non-recurring items, profit on sale of investments, fair value remeasurements of financial instruments and, where applicable, discontinued operations. Such excluded items are described as Non-underlying. Further information on these items is shown in notes 1, 3, 4 and 5. ** Closed businesses comprise Markantalo and PC City Sweden whereby these store based businesses were closed on 10 May 2009 and 20 May 2009, respectively. These operations did not meet the definition of discontinued operations as stipulated by IFRS 5 and accordingly the disclosures made above differ from those for discontinued operations. 14 DSG international plc

t 24 weeks ended 18 October 2008 52 weeks ended 2 May 2009 Unaudited Audited Re-presented Non-underlying* Non-underlying* Under- Closed Under- Closed lying* businesses** Other Total lying* businesses** Other Total million million million million million million million million 3,365.6 58.4-3,424.0 8,180.2 137.6-8,317.8 (12.3) (5.9) (29.8) (48.0) 79.4 (12.2) (158.2) (91.0) 0.7 - - 0.7 3.6 - - 3.6 (11.6) (5.9) (29.8) (47.3) 83.0 (12.2) (158.2) (87.4) 36.3-10.8 47.1 69.6-32.2 101.8 (42.4) (0.8) (12.2) (55.4) (96.5) (1.9) (39.6) (138.0) (6.1) (0.8) (1.4) (8.3) (26.9) (1.9) (7.4) (36.2) (17.7) (6.7) (31.2) (55.6) 56.1 (14.1) (165.6) (123.6) 9.6 1.8 8.6 20.0 (34.3) 2.7 (25.2) (56.8) (8.1) (4.9) (22.6) (35.6) 21.8 (11.4) (190.8) (180.4) - - (5.4) (5.4) - - (38.9) (38.9) (8.1) (4.9) (28.0) (41.0) 21.8 (11.4) (229.7) (219.3) (7.4) (4.9) (28.0) (40.3) 21.7 (11.4) (229.7) (219.4) (0.7) - - (0.7) 0.1 - - 0.1 (8.1) (4.9) (28.0) (41.0) 21.8 (11.4) (229.7) (219.3) (1.9)p (10.2) p (1.9)p (10.2) p (1.6)p (8.4) p (1.6)p (8.4) p (0.3)p 1.0p (0.3)p 1.0p Underlying figures for the 24 weeks ended 18 October 2008 have been re-presented to exclude the trading results of closed businesses. DSG international plc 15

Consolidated Statement of Comprehensive Income and Expense 24 weeks ended 24 weeks ended 52 weeks ended 17 October 2009 18 October 2008 2 May 2009 Unaudited Unaudited Audited million million million Loss for the period (19.2) (41.0) (219.3) Actuarial losses on defined benefit pension scheme (146.8) (16.0) (116.4) Cash flow hedges: Fair value remeasurement (losses) / gains (8.7) 7.6 42.6 Losses / (gains) transferred to carrying amount of inventories 7.1 11.2 (27.4) Gains transferred to income statement (0.4) (0.2) (13.4) Net investment hedges: Fair value remeasurement (losses) / gains (12.4) 3.6 (74.3) Investments: Fair value remeasurement gains / (losses) 0.1 (0.2) (0.9) Currency translation movements 67.1 (53.2) 122.5 Tax on items taken directly to equity 43.9 (1.8) 53.2 Net expense recognised directly in equity (50.1) (49.0) (14.1) Total recognised expense for the period (69.3) (90.0) (233.4) Attributable to: Equity shareholders of the parent company (68.5) (89.7) (236.9) Minority interests (0.8) (0.3) 3.5 (69.3) (90.0) (233.4) 16 DSG international plc

Consolidated Balance Sheet 17 October 2009 18 October 2008 2 May 2009 Unaudited Unaudited Audited Note million million million Non-current assets Goodwill 1,126.5 920.1 1,069.1 Intangible assets 140.6 147.0 148.4 Property, plant and equipment 524.8 502.4 489.6 Investments in associates 28.8 27.2 29.8 Trade and other receivables 76.3 73.7 68.5 Deferred tax assets 219.8 93.5 150.3 2,116.8 1,763.9 1,955.7 Current assets Inventories 1,095.3 1,131.5 971.9 Trade and other receivables 479.2 464.9 508.2 Income tax receivable 8.8 46.0 8.3 Short term investments 8 7.7 43.1 9.0 Cash and cash equivalents 8 286.5 335.7 192.6 1,877.5 2,021.2 1,690.0 Assets held for sale - - 13.2 Total assets 3,994.3 3,785.1 3,658.9 Current liabilities Bank overdrafts 8 - - (4.8) Borrowings 8 (50.0) (127.0) (250.1) Obligations under finance leases (2.8) (1.5) (2.8) Trade and other payables (1,914.8) (2,009.8) (1,664.5) Income tax payable (46.1) (32.6) (58.0) Provisions (40.9) (46.5) (72.1) (2,054.6) (2,217.4) (2,052.3) Net current liabilities (177.1) (196.2) (362.3) Non-current liabilities Borrowings 8 (320.7) (301.1) (322.5) Obligations under finance leases (98.4) (98.7) (98.9) Retirement benefit obligations 10 (296.5) (61.1) (153.0) Other payables (359.8) (338.7) (369.8) Deferred tax liabilities (22.8) (15.9) (22.7) Provisions (30.3) (44.0) (40.4) (1,128.5) (859.5) (1,007.3) Liabilities directly associated with assets classified as held for sale - - (14.4) Total liabilities (3,183.1) (3,076.9) (3,074.0) Net assets 811.2 708.2 584.9 Capital and reserves Called up share capital 90.2 44.3 44.3 Share premium account 169.4 169.4 169.4 Other reserves (545.2) (485.9) (534.9) Retained earnings 1,068.7 950.8 880.1 Equity attributable to equity holders of the parent company 783.1 678.6 558.9 Equity minority interests 28.1 29.6 26.0 Total equity 811.2 708.2 584.9 DSG international plc 17

Consolidated Cash Flow Statement 24 weeks ended 24 weeks ended 52 weeks ended 17 October 2009 18 October 2008 2 May 2009 Unaudited Unaudited Audited Note million million million Operating activities - continuing operations Cash generated from / (utilised by) operations * 8 135.1 (33.9) (143.8) Special contribution to defined benefit pension scheme (6.0) (6.0) (12.0) Income tax paid * (25.6) (22.9) (35.7) Net cash flows from operating activities 103.5 (62.8) (191.5) Investing activities - continuing operations Purchase of property, plant & equipment and other intangibles * (65.8) (51.4) (140.7) Purchase of subsidiaries (10.6) - (27.6) Interest received * 1.1 16.6 20.9 Decrease in short term investments 1.4 38.9 73.3 Disposals of property, plant & equipment and other intangibles * - 16.6 28.8 Dividend received from associate 0.1-4.9 Net cash flows from investing activities (73.8) 20.7 (40.4) Financing activities - continuing operations Issue of ordinary share capital 293.8 - - Additions to finance leases - - 2.4 Capital element of finance lease payments (0.6) (0.5) (1.7) Interest element of finance lease payments * (3.3) (3.1) (6.9) (Decrease) / increase in borrowings due within one year (200.1) 126.8 249.9 Decrease in borrowings due after more than one year - - (0.1) Interest paid * (17.3) (36.3) (126.8) Investment from minority shareholder 2.8 3.1 5.7 Equity dividends paid - (59.1) (60.3) Net cash flows from financing activities 75.3 30.9 62.2 Increase / (decrease) in cash and cash equivalents (i) Continuing operations 105.0 (11.2) (169.7) Discontinued operations 9 (8.5) (10.5) (21.6) 96.5 (21.7) (191.3) Cash and cash equivalents at beginning of period (i) 8 187.8 363.7 363.7 Currency translation differences 2.2 (6.3) 15.4 Cash and cash equivalents at end of period (i) 8 286.5 335.7 187.8 Free Cash Flow (ii) 24.2 (114.4) (404.2) (i) For the purposes of this cash flow statement, cash and cash equivalents comprise those items disclosed as cash and cash equivalent on the face of the balance sheet, less overdrafts, which are classified within current liabilities on the face of the balance sheet. A reconciliation to the balance sheet amounts is shown in note 8. (ii) Free Cash Flow comprises those items marked * and comprises cash generated from / (utilised by) continuing operations before special pension contributions, plus net finance expense, less income tax paid and net capital expenditure. The directors consider that Free Cash Flow provides additional useful information to shareholders in respect of cash generation and is consistent with how business performance is measured internally. 18 DSG international plc

Statement of Changes in Equity Share Share premium Other Retained Minority Total capital account reserves earnings Subtotal interests equity million million million million million million million At 3 May 2009 44.3 169.4 (534.9) 880.1 558.9 26.0 584.9 Total recognised income and expense for the period - - (10.3) (58.2) (68.5) (0.8) (69.3) Placing and Rights issue 45.9-245.4-291.3-291.3 Transfer - - (245.4) 245.4 - - - Minority interests - increase in capital - - - - - 2.9 2.9 Share based payments - - - 1.5 1.5-1.5 Tax on share based payments - - - (0.1) (0.1) - (0.1) At 17 October 2009 90.2 169.4 (545.2) 1,068.7 783.1 28.1 811.2 Share Share premium Other Retained Minority Total capital account reserves earnings Subtotal interests equity million million million million million million million At 4 May 2008 44.3 169.4 (502.9) 1,115.9 826.7 26.8 853.5 Total recognised income and expense for the period - - 15.8 (105.5) (89.7) (0.3) (90.0) Equity dividends paid - - - (60.7) (60.7) - (60.7) Minority interests - increase in capital - - - - - 3.1 3.1 Transfers - - 1.2 (1.2) - - - Share based payments - - - 2.4 2.4-2.4 Tax on share based payments - - - (0.1) (0.1) - (0.1) At 18 October 2008 44.3 169.4 (485.9) 950.8 678.6 29.6 708.2 Share Share premium Other Retained Minority Total capital account reserves earnings Subtotal interests equity million million million million million million million At 4 May 2008 44.3 169.4 (502.9) 1,115.9 826.7 26.8 853.5 Total recognised income and expense for the period - - (52.8) (184.1) (236.9) 3.5 (233.4) Equity dividends paid - - - (60.7) (60.7) - (60.7) Minority interests - increase in capital - - - - - 5.7 5.7 Transfers - - (6.7) 6.7 - - - Put option exercised - - 27.5-27.5 (10.0) 17.5 Share based payments - - - 2.1 2.1-2.1 Tax on share based payments - - - 0.2 0.2-0.2 At 2 May 2009 44.3 169.4 (534.9) 880.1 558.9 26.0 584.9 On 9 June 2009 the Group completed a Placing and Rights Issue which raised gross proceeds of 310.6 million, of which 100 million was raised by the Placing. The Placing comprised in aggregate 333,333,333 Placing Shares available for subscription at an issue price of 30 pence per Placing Share. The Rights Issue was made on the basis of five new shares for each seven eligible shares at 14 pence per new share. Aggregate issue costs of the Placing and Rights Issue were 19.3 million. The Placing and Rights Issue was effected through a structure which resulted in a merger reserve arising under section 612 of the Companies Act 2006. Following receipt of the cash proceeds through the structure, the excess of the net proceeds over the nominal value of the share capital issued was transferred from the merger reserve to retained earnings. Minority interests comprise shareholdings in Pixmania S.A.S. (PIXmania), ElectroWorld Iç ve Dis Ticaret AS (ElectroWorld Turkey) and DSGi South-East Europe A.E.V.E. (Kotsovolos). 24 weeks ended 18 October 2008 and 52 weeks ended 2 May 2009: Transfers between retained earnings and other reserves relate to the fair value remeasurement of a put option held by a minority shareholder. DSG international plc 19

Notes to the Interim Financial Statements 1 Basis of preparation and accounting policies The interim financial information for the 24 weeks ended 17 October 2009 was approved by the directors on 26 November 2009. The interim financial information, which is a condensed set of financial statements, has been prepared in accordance with the Listing Rules of the Financial Services Authority and International Accounting Standard 34 Interim financial reporting (IAS 34) as adopted by the European Union and have been prepared on the going concern basis as described further in the section on principal risks and uncertainties. Other than as set out below, the accounting policies adopted are those set out in the Group s Annual Report and Accounts for the 52 week period ended 2 May 2009. Certain new accounting pronouncements have become applicable during the period. During the period the Group has adopted: - IAS 1 Revised Presentation of Financial Statements. This introduces a statement of comprehensive income and expense. Instead of presenting one statement of comprehensive income and expense the Group has elected to present two statements: an income statement and a statement of comprehensive income and expense. The Group has presented the consolidated statement of changes in equity, which was previously presented as a note, as a primary statement. - Amendment to IFRS 2 Share Based Payments: Vesting conditions and cancellations. This restricts the definition of vesting conditions to include service and performance conditions only. All other features are not vesting conditions and must be reflected in the grant date fair value. It specifies that all cancellations should receive the same accounting treatment. This has impacted the accounting for Save As You Earn (SAYE) share plans. The adoption of this amendment has not had a significant impact on the Group s net results or net assets. The Group previously adopted IFRS 8 Operating Segments, in advance of its effective date, with effect from 4 May 2008. Other new standards, amendments to standards and IFRIC interpretations are effective for the Group during the current financial period but are either not relevant or have had no impact on the Group s net results or net assets. The interim financial information is unaudited and does not constitute statutory accounts within the meaning of Section 435 of the Companies Act 2006, but has been reviewed by the auditors. The financial information for the 52 weeks ended 2 May 2009 does not constitute the Company s statutory accounts for that period but has been extracted from those accounts which have been filed with the Registrar of Companies. The auditors have reported on those accounts, their report was unqualified, did not draw attention to any matters by way of emphasis, and did not contain statements under Sections 498 (2) or (3) of the Companies Act 2006. The Group s income statement and segmental analysis identify separately underlying performance measures and non-underlying items. Underlying performance measures reflect an adjustment to total performance measures to exclude the impact of closed businesses and other non-underlying items. Underlying performance measures comprise profits and losses incurred as part of the day-to-day ongoing retail activities of the Group and include profits and losses incurred on the disposal and closure of owned or leased properties that occur as part of the Group s annual retail churn. The profits or losses incurred on disposal or closure of owned or leased properties as part of a one-off restructuring programme are excluded from underlying performance measures and are therefore included, among other items, within non-underlying items as described below. The directors consider underlying performance measures to be a more accurate reflection of the ongoing trading performance of the Group and believe that these measures provide additional useful information for shareholders on the Group s performance and are consistent with how business performance is measured internally. Non-underlying items comprise trading results of closed businesses, amortisation of acquired intangibles, net restructuring and business impairment charges and other one-off, non-recurring items, profit on sale of investments, fair value remeasurements of financial instruments and, where applicable, discontinued operations. A reconciliation of underlying profit and losses to total profits and losses is shown in note 2. Items excluded from underlying results can evolve from one financial year to the next depending on the nature of re-organisation or one-off type activities described above and for 2008/09, trading results from closed businesses (previously businesses to be closed) represented such an item. Prior year comparatives have been 20 DSG international plc