DISABILITY INCOME UPDATE Mark Costello, FSA, MAAA Vice President, Living Benefits June 22, 2012 Agenda Sales Claims Interest rates Profitability Disability Income Update June 22, 2012 2 1
SALES Individual DI sales Total Industry Source: LIMRA Individual Disability Income Sales and Inforce surveys, LIMRA estimates Disability Income Update June 22, 2012 4 2
LIMRA US Individual Disability Income Insurance Sales Fourth Quarter 2011 Annualized Premium Policies GR $218M 3% 348K 1% NC $301M 8% 149K 6% Total $518M 6% 497K 3% Multilife $156M 15% Annualized Premium Policies Personal $499M 6% 489K 3% BOE $14M -8% 6K -5% Buy-Sell $5M -9% 2K -6% Disability Income Update June 22, 2012 5 Expected Individual DI Premium Trend Based on Munich Re Survey Results 83% of carriers expected premium growth over the next year 90% anticipated growth over the next five years 50% expected growth of at least 20% during that time period No companies anticipated a decrease in overall premium at any duration Multi-life/GSI expecting larger growth Carriers are promoting this growth via specific initiatives Disability Income Update June 22, 2012 6 3
LIMRA Group Disability Insurance 2011 Annual Review Annualized Premium Contracts/ Certs Fully Insured $1,330M 1% 42K/4.7M 3%/-1% ASO/MPP $24M -32% 25/78K -29%/-47% Total LTD $1,354M 0% 42K/4.7M 3%/-3% Annualized Premium Contracts/ Certs Fully Insured $688M -3% 39K/2.8M 2%/-3% ASO/MPP $345M 8% 1K/1.4M 2%/3% Total STD $1,032M 1% 40K/4.2M 2%/-1% Disability Income Update June 22, 2012 7 CLAIMS 4
Morbidity: IDEC study Incidence A/E has improved with time for all CIDA occupation classes Incidence A/E has improved for each market segment Individual Multilife Association Issue year tranche and duration experience Duration 1 slightly higher for newer issues Duration 3-4 slightly lower for newer issues Disability Income Update June 22, 2012 9 Morbidity: IDEC study Termination rates during 2000-07 for the select durations (the first 10 years of disablement) are lower than during 1990-99 period because of lower incidence rates, over-insurance and possibly changing claim management techniques. Termination rates in the ultimate durations are lower than in the 1990-99 period due to improving mortality and more exposure (i.e., more credible data). Disability Income Update June 22, 2012 10 5
Unemployment Rates http://data.bls.gov/cgi-bin/surveymost 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% Rate 6/30/2002 12/31/2002 6/30/2003 12/31/2003 6/30/2004 12/31/2004 6/30/2005 12/31/2005 6/30/2006 12/31/2006 6/30/2007 12/31/2007 6/30/2008 12/31/2008 6/30/2009 12/31/2009 6/30/2010 12/31/2010 6/30/2011 12/31/2011 Rate Disability Income Update June 22, 2012 11 Statutory Claim Experience Milliman DI Newsletter August 2011 140% 130% 120% 110% 100% 90% 80% 70% 60% 50% 40% 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Inc Clms Inc LR IA Inc LR Disability Income Update June 22, 2012 12 6
Milliman Claim Experience vs Unemployment Rate 120% 110% 100% 90% 80% 70% 60% 50% 40% 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 0.1 0.09 0.08 0.07 0.06 0.05 0.04 0.03 0.02 0.01 0 Inc Clms Inc LR IA Inc LR UE Rate Disability Income Update June 22, 2012 13 Munich Re: Economy-driven experience New Claims Co A Co B Co C Co D Co E All Disability Income Update June 22, 2012 14 7
Munich Re: Economy-driven experience Terminated Claims Co A Co B Co C Co D Co E All Disability Income Update June 22, 2012 15 Munich Re: Economy-driven experience Open Claims Co A Co B Co C Co D Co E All Disability Income Update June 22, 2012 16 8
Recent Morbidity Experience Munich Re Survey 75% reported virtually no change in incidence or termination experience 25% reported slight increase in incidence 25% reported slight decrease in termination 70% reported conducting a morbidity study Disability Income Update June 22, 2012 17 Impact on Premiums Premiums Base 100% 105% Incidence 104.8% 95% Terminations 104.7% Disability Income Update June 22, 2012 18 9
INTEREST RATES Impact of Interest Rates on DI Profits Reserves Disability Income Update June 22, 2012 20 10
Interest rates 6% 5% 4% 3% 2% 1% Dec-06 Dec-07 Dec-08 Dec-09 Dec-10 Dec-11 0% 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 Disability Income Update June 22, 2012 21 Impact on Interest Rates for Hypothetical IDI Block Impact of Risk Free Rates on Profit Measures VNB Stat IRR ProfMarg 12/31/2006 1,000 10.0% 10.0% 12/31/2007 1,009 9.5% 9.8% 12/31/2008 329 6.5% 4.9% 12/31/2009 1,015 9.2% 9.5% 12/31/2010 933 8.4% 8.7% 12/31/2011 341 5.8% 4.9% Disability Income Update June 22, 2012 22 11
Impact on Premiums Premiums Base 100% -50 bps 102.6% -100 bps 105.4% Disability Income Update June 22, 2012 23 Impact on Interest Rates on Hypothetical IFRS Reserves Active Life Disabled Life 4.5% 2.03M 1.77M 4.0% 2.09M 1.82M 3.5% 2.16M 1.88M Disability Income Update June 22, 2012 24 12
PROFITS Restored & sustained profitability The Return to Profitability: 1995 - present 1990 s exit of insurers and consolidation Increased premiums Greater risk management discipline Tighter underwriting Investment in claims management Better risk diversification Percent of Earned Premium 25% 20% 15% 10% 5% 0% -5% -10% -15% -20% Statutory Profits Before Taxes & Dividends From Mark Seliber s Study Orig. 8 Companies 17 Companies Restructure of product features and benefits to reduce risk Improved claim incidence Non-can profit margins have steadily increased since 1995 and are at historically high levels today for active insurers Upside remains since NII yield on mean reserves is still at historical lows Guaranteed Renewable business has shown less volatility Disability Income Update June 22, 2012 26 13
Impact on Profits Stat IRR Profit Margin Premiums Base 11.0% 5.7% 100% -50 bps 9.3% 4.6% 102.6% 105% Incidence 7.7% 3.6% 104.8% 95% Terminations 7.8% 3.6% 104.7% All of the above #DIV/0! -43.5% 112.6% -100 bps 7.4% 3.5% 105.4% Disability Income Update June 22, 2012 27 14