MAGNA ONLINE SEMINARS



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MAGNA ONLINE SEMINARS Training and Supporting Online Adjuncts: Practical Ideas Thursday, September 25, 2008 12:00 PM 1:00 PM (Eastern) 11:00 AM 12:00 PM (Central) 10:00 AM 11:00 AM (Mountain) 9:00 AM 10:00 AM (Pacific) (Times listed refer to daylight saving time.) Presented by: Dr. Kimberly Hardy

Today s presenter: Dr. Kimberly Hardy serves as the dean of Instruction and Student Success for the Open Campus of Florida Community College at Jacksonville. In addition to teaching online courses in education and technology, Dr. Hardy works with distance learning, military, and accelerated programs. She has an extensive background in distance education and technology, and previously worked as a consultant and senior analyst for a national higher education consulting firm, as well as for the statewide Florida Distance Learning Consortium. Dr. Hardy earned a Ph.D. in Higher Education with a specialty in Instructional Systems from Florida State University, a Master of Arts degree in Student Affairs Administration from Michigan State University, and a Bachelor of Science degree in Management from Boston College. Want to ask the presenter a question? If you d like to ask the instructor a question at any time during today s live seminar, simply click on the Ask? button at the top left of your computer screen. A text box will open, and you can type in your question there. A moderator will read participant questions during selected breaks. Need tech help? Please visit: www.magnapubs.com/about/customer_service.html#web_seminars or call Customer Service at (800) 433-0499

Thank you for participating in today s program. Upcoming Seminars: Join us in the future for our other informative online seminars: October 1, 2008: Using a Template to Assist Faculty in Online Course Development December 15, 2008: Rebroadcast: Quality Matters: Does Your Online Course Meet the Standards? For complete descriptions and to register for events, call 800-433-0499 or visit our website at www.magnapubs.com. Magna Publications Corporate Overview Magna Publications has been a valued knowledge and information resource within the higher education community for more than 30 years. We publish eight national newsletters: The Teaching Professor Academic Leader Magna s Campus Legal Briefing Recruitment and Retention in Higher Education Distance Education Report Online Classroom The Edutech Report Student Affairs Leader In addition, we produce four national higher education conferences, several student leader weekend retreats, and numerous online seminars. Additional information about Magna Publications is available at www.magnapubs.com.

Training and Supporting Online Adjuncts: Practical Ideas 9/25/08 Magna Publications 2008 Not for Reproduction www.magnapubs.com Special attendee prices: *CD $189 $95 Transcript $99 $50 Training and Supporting Online Adjuncts: Practical Ideas September 25, 2008 Online Seminar CD Save 50% when you order this online seminar on CD or transcript before the expiration date below. This is a professional recording of the complete online seminar and is an excellent opportunity to: Catch something you may have missed Use as a staff training resource Listen to or read whenever and wherever it s convenient Listen to or read as many times as you wish Share with your colleagues Save 50%! Save shipping costs! SAVE 50% plus FREE SHIPPING! * This CD contains an audio presentation with PowerPoint and can be viewed on any computer equipped with Windows Media Player. ORDER FORM Name: Title/Department: Institution: Street Address: City: State: Zip: Business Phone Number: E-mail Address: Fax: PAYMENT INFORMATION Bill Me Mastercard (16 digits) VISA (13-16 digits) American Express (15 digits) Discover (16 digits) Credit Card #: Card Expires: Total Payment: $ Signature: Mail to: Magna Publications, Inc. 2718 Dryden Drive Madison, WI 53704 or Fax to: 608-246-3597 Offer Expires November 25, 2008 MONEY-BACK GUARANTEE: If you are not completely satisfied with your online seminar CD or transcript you may return it for a full refund. All requests must be received within 30 days after date of purchase.

Training and Supporting Online Adjuncts: Practical Ideas Presented by: Dr. Kimberly Hardy Dean of Instruction and Student Success Florida Community College at Jacksonville 1 It takes a village to raise a child. - African proverb 2

Overview FCCJ Distance Learning Overview Adjunct Instructor Retention Creating a Network of Support 10 Practical Ideas Building Communities Professional Development, Training, and Certification Proactive and Consistent Communication Social and Technical Support Discussion and Questions 3 Virtual Adjunct Faculty FCCJ sdistance learning program includes approximately: 300 virtual adjuncts; 100 full-time faculty 60% of virtual adjuncts reside outside of Florida New adjuncts are hired each term Many work in their field and/or teach at other institutions 4

Virtual Adjunct Faculty Currently located in 38 states 5 FCCJ Virtual Adjuncts 350 300 250 200 150 100 50 0 Note: Summer terms not included in chart, though adjuncts mirror the increasing trends of Fall and Spring terms. 6

FCCJ Online Enrollment 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 Note: Summer terms not included in chart, though enrollments mirror the increasing trends of Fall and Spring terms. 7 Instructor Retention Retention of quality instructors Competition with other colleges Creative and alternative methods of retention, particularly if compensation is not as competitive 8

Creating a Network of Support 10 Practical Ideas Building Communities Professional Development, Training, and Certification Proactive and Consistent Communication Social and Technical Support 9 Building Communities Online Orientation for New Adjuncts Topics include: FCCJ course policies and procedures, including deadlines for grade submissions and other timelines Syllabus Components and Submissions Virtual College resources and links Textbook information and proctored testing procedures Contract information 10

Building Communities Online Orientation for New Adjuncts Currently hosted in Blackboard Variety of presentation styles, including text, audio, and video Assessments provided at the end of each section to ensure comprehension of information 11 Building Communities Provide something memorable New this year: Provide each new adjunct with an FCCJ memory stick with all of the information provided in the New Adjunct Orientation. Other low cost options include CDs, pens, notepads, highlighters, etc. 12

Building Communities V-Compass Hosted as a Blackboard community organization Discipline discussion forums, such as Social Sciences, Humanities, Math, Business, Physical Sciences, etc. Open topic forums, such as proctored testing, web resources, online pedagogy, etc. Administrative forum with calendars and course management information 13 Building Communities V-Compass Syllabus submission for each term Mentor and DLO staff information, including photos of each member and direct contact information Resources, such as video tutorials, reference guides, and training opportunities One-stop shop for online adjuncts 14

Professional Development Includes Training and Certification Opportunities Offered through Florida Community College University (FCCU) Free for FCCJ staff and faculty (both full-time and part-time) Certificate programs include: Hybrid/Blended Online Traditional Classroom 15 Professional Development Online Professor Certificate Program Training is available online through Blackboard Courses include: Developing Interactive Web-Based Courses Blackboard, Multimedia Capstone: Creative Online Course Development and Teaching Serve as an Online Mentor for others Upon completion, adjuncts receive an honorarium of $500 and increase in pay per course 16

Online Adjunct Handbook Developed by Office of Organizational Learning Services (OLS) Provides online learning philosophy and mission Instructional policies and practices Syllabus and Instructor guidelines and examples Copyright guidelines, online resources Also included in V-Compass for easy access 17 Professional Development Professional Development and Certification (including Online Professor Certificate Program) http://www.fccj.edu/campuses/mccs/instruction/ profdev/catalog/fac_cert.html Faculty Handbook foronline Course Development andonline Teaching http://www.fccj.edu/campuses/mccs/instruction/onfac_ hdbk.pdf 18

Consistent Communication V-Compass Virtual Staff Meetings Recognition of adjunct accomplishments, announcements, pertinent information 19 Proactive Communication Webinars and Podcasts (both live and prerecorded) Conduct these each fall with online adjuncts Include welcome from Campus/College president, overview of resources, professional development opportunities, etc. Utilize both live audio and video; pre-recorded video, and PowerPoint materials 20

Proactive Communication Opportunity for adjuncts to ask questions Use of Elluminateallows adjuncts to participate either by text chat or audio/video Allows for file-sharing and recording of Convocation for future viewing View an example of our first live Virtual Convocation (2006) at: http://lo.fccj.edu/asset/webinar/convoc2006.html 21 Social Support Online Peer Mentoring Program Supports new online adjuncts during their first term teaching at FCCJ; Option to continue into second term Mentors are experienced online instructors with the Distance Learning office (either full-time or part-time) Each mentor could mentor up to 10 adjuncts each term 22

Social Support Online Peer Mentoring Program Mentors serve a variety of roles, including: Liaison with new adjuncts and distance learning office Technical Support with navigating through College systems, such as Blackboard Information resource for College-specific guidelines and requirements Emotional support in terms of encouragement and advice 23 Social Support Online Peer Mentoring Program Assignments based on academic discipline background and technical expertise Lead Mentor/Associate Dean coordinates assignments and virtual meetings with mentors Used to be paid with stipends per mentee; due to funding issues, currently on a volunteer basis FCCJ Virtual Mentoring Program: http://www.distancelearning.org/mentors/index.html 24

Technical Support Audio/Video Tutorial Demonstrations Compatible with both PC and Mac computers Available in both multimedia and text-based (.pdf) Topics include: Office 2007 Uploading and managing items in Blackboard Posting discussion topics Creating, copying and archiving courses http://www1.fccj.edu/dlo/instructor_audiovideo_demo.htm 25 Technical Support Watch It Network Videos of How-to s by instructors Topics include a variety of areas in Blackboard http://li.fccj.edu/newlisite/bb7.html 26

Technical Support Faculty Resource Center Staffed by the Distance Learning Office Available to assist with creating videos, podcasts, narrated PowerPoint presentations, converting videos, etc. Learner Support Center/Technical Help Desk Available 7 days/week, covering 85 hours/week Offers support via phone (including 800 number), e-mail, and fax 27 Where to Begin? Size of program (both students and faculty) Research available resources: Help Desk TV studio (either on-campus or local) Professional Development and Training Distance Learning Full-time faculty Course platform and available software 28

Where to Begin? Mentor Program Can be volunteer and easily assigned based on need Community Forum Depending on course platform, may already be available Alternatives include free sites such as Moodle, Google, Yahoo Microsoft Sharepoint also an option 29 Where to Begin? Communication Regular newsletters and e-mails Weekly/monthly podcasts or videocasts Teleconferencing, if do not have access to webcasting tools, for interactive discussion Technical Support Tutorials can be easily developed with inexpensive or free software, such as Captivate or Jing 30

Questions and Discussion 31 Presenter Information Kimberly Hardy, Ph.D. Dean of Instruction and Student Success Open Campus Florida Community College at Jacksonville (904) 633-8471 khardy@fccj.edu 32

Training and Supporting Online Adjuncts: Practical Ideas September 25, 2007 Online Resources Professional Development and Certification (including Online Professor Certificate Program) http://www.fccj.edu/campuses/mccs/instruction/profdev/catalog/fac_cert.html Faculty Handbook for Online Course Development and Online Teaching http://www.fccj.edu/campuses/mccs/instruction/onfac_hdbk.pdf View an example of our first live Virtual Convocation (2006) http://lo.fccj.edu/asset/webinar/covoc2006.html FCCJ Virtual Mentoring Program: http://www.distancelearning.org/mentors/index.html Audio/Video Tutorial Demonstrations http://www1.fccj.edu/dlo/instructor_audiovideo_demo.htm Watch It Network http://li.fccj.edu/newlisite/bb7.html Learner Support Center/Technical Help Desk http://www.distancelearning.org/learnersupport/index.html Resources and Presentation provided by: Dr. Kimberly Hardy Dean of Instruction and Student Success Florida Community College at Jacksonville