Rockend Certified Consultant APPLICATION FORM

Rockend Certified Consultant APPLICATION FORM

Application Process Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Complete and return the Application Form along with your current resume. Rockend will contact you for an initial phone interview. Formal face to face interview will be carried out if you are successful after the initial phone interview. Reference checks are completed. Application is approved after successful reference checks. Recognition of Prior Learning (RPL) process. Certification training and assessment commences. Certification assessments completed. Contractor Agreement signed and client facing training commences. 1. Complete Your Details: First Name Business Name ABN Address Postal Address (if different) Phone Email 2. Select Certification Please check the box/s to indicate the certification/s you wish to apply for. Certified Consultant Holiday Specialist Commercial Specialist Sales Specialist Change of Trust Account Services Post Merge Consulting Services STRATA Master STRATA Master Certified Consultant STRATA Master Forensic Accounting Services STRATA Master GST & Tax Reporting Services

2. Select Certification (cont...) Please check the box/s to indicate the certification/s you wish to apply for. filesmart filesmart for Property Management Certified Consultant filesmart for Strata Management Certified Consultant PropertyTree PropertyTree Certified Consultant PropertyTree Commercial Specialist 3. Delivery Methods And Regions Serviced Which of the below delivery methods do you propose to use to provide the services relevant to your chosen certification. Online Consulting Onsite Consulting Regions Serviced The location in which you are based in will be displayed on your website profile (i.e. Sydney). Please state any additional regions within your state you will service (i.e. Canberra, Regional NSW). Would you be prepared to travel interstate to deliver onsite consulting services if required? Yes No Would you be prepared to deliver online consulting services to interstate customers if required? Yes No

4. Your Experience Please outline the skills, knowledge and experience you can bring to Rockend that would see you succeed in your chosen certification. 5. Your Business How do you intend to leverage the Rockend Certified Consultant title to grow your business? 6. Your Acknowledgement I have read and agreed to the Terms and Conditions of the Rockend Certified Consultant Program I have read and agreed to the Certification Renewal Guidelines. I have read the Schedule of Fees and agree to pay the required Training and Assessment Enrolment Fee and prorated Membership Fee upon approval of my application. All information contained herein is confidential and is strictly for the purpose of facilitating the Rockend Certified Consultants application process. The submission of this application does not obligate either the applicant or Rockend in any manner, nor does it imply that there is a legal or business relationship between either parties. Rockend reserves the right to approve or not approve the application. Acknowledgement is made that the information supplied by me is true and correct. Signature: Name: 7. Send Application Please send the completed Application Form along with your resume either via email or post. Email: certifiedconsultants@rockend.com.au Post: Rockend Technology HR Coordinator PO Box 451 St Leonards NSW 1590

Rockend Certified Consultants Program Certification Guide Provided below is an overview of the services you would deliver under each certification, specialist and service level. Certification Type Certified Consultant Holiday Specialist Commercial Specialist Sales Specialist Change of Trust Account Services Post Merge Consulting Services STRATA Master Certified Consultant STRATA Master Forensic Accounting Services STRATA Master GST & Tax Reporting Services filesmart for Property Management Certified Consultant filesmart for Strata Management Certified Consultant PropertyTree Certified Consultant PropertyTree Commercial Specialist Overview of Services > > Deliver and manage > > Deliver training on residential and basic commercial functions. > > Deliver and manage holiday bookings > > Deliver holiday bookings training. > > Deliver and manage advanced commercial > > Deliver advanced commercial module training. > > Deliver and manage sales trust > > Deliver sales trust training. > > Perform change of trust account and licence changes within. > > Perform post merge consulting services to ensure data integrity within. > > Deliver and manage STRATA Master > > Deliver STRATA Master training. > > Reconciliation of trust accounts and end of year accounts within STRATA Master. > > Reconciliation of GST statements in preparation for BAS. > > Assist with setup and management of income tax calculation worksheets. > > Deliver and manage filesmart for Property Management > > Deliver filesmart for Property Management training. > > Deliver and manage filesmart for Strata Management > > Deliver filesmart for Strata Management training. > > Deliver and manage PropertyTree > > Deliver PropertyTree training on residential and sales functions. > > Deliver and manage PropertyTree commercial > > Deliver PropertyTree commercial training.

Rockend Certified Consultants Program Terms and Conditions 1.The Applicant warrants that they have the appropriate industry and/or product skills and knowledge to provide the prescribed services based on the certification type chosen by the Applicant to Rockend clients. 2.The Applicant understands that they may be required to undertake further Rockend product training as deemed appropriate by Rockend. Any additional training will be provided to the Applicant by Rockend at no expense to the Applicant. The Applicant will not be paid for their time spent undergoing training or taking assessments. Further, the Applicant acknowledges that failure to attain or maintain the standard of skill or product knowledge required by Rockend, may result in removal from the Rockend Certified Consultant Program. 3.The Applicant acknowledges that certification is granted only to the person applying to be certified. No other employee of the Applicant can represent themselves as a Rockend Certified Consultant without first going through the application and assessment process of the program. 4.The Applicant acknowledges that they must undertake assessments to determine competency before being able to name and advertise themselves as a Rockend Certified Consultant. The Applicant will be given three (3) opportunities to deem themselves competent on each assessment. 5. The Applicant can apply for RPL (Recognition of Prior Learning) in order to only undertake assessments which Rockend determine to be appropriate. If RPL is not granted or the Applicant cannot provide the evidence required for RPL, the Applicant agrees to undertake all required training and assessments to meet the criteria relevant to the certification applied for. 7. The Applicant agrees to pay the Rockend Certified Consultant Program training and assessment enrolment fee and annual membership fee upon approval of their application before any training and assessments take place. Renewal of the certification occurs on the 1st of March each year. Payment of the initial annual membership fee will be prorated. These fees are non-refundable or transferable and may be changed by Rockend providing the Applicant with three (3) month notice. 8. Rockend will provide the Applicant with the relevant certification logos and only those logos provided by Rockend can be used. Certification logos can only be used with the permission of Rockend and the Applicant must seek approval from Rockend before publishing. 9. Correct use of Rockend product copyright brand names must be used in all written communications. Correct use is, filesmart, STRATA Master, PropertyTree. 10. The terms and conditions of the Rockend Certified Consultants Program are in addition to those stated in the Contractor Agreement. 11. On completion of the required training and assessments under the Rockend Certified Consultant Program and prior to the referral of any work to the Applicant by Rockend, the Applicant must sign a Contactor Agreement or join a business that has an existing Contractor Agreement in place. 6. The Applicant undertakes as a member of the Rockend Certified Consultants Program; a. To provide the services required by Rockend in accordance with industry best practice and Rockend processes and to use their best endeavours to completely satisfy all reasonable customer requirements. b To conduct themselves at all times in a manner which does not demean or damage the good reputation of Rockend or its products. c. To provide satisfactory answers within seven (7) days to any complaints made to Rockend concerning services delivered by the consultant and to take action as requested by Rockend. d To undertake training as required and attend two (2) consultant conferences per year to maintain a level of expertise. e. To attend to and respond to correspondence and communications as required by Rockend. f. To immediately upon termination by the Applicant or Rockend, return all Rockend property and materials to Rockend and immediately cease using the Rockend Certified Consultant name. Definitions Prescribed Services are implementations and training across all Rockend Products. Change of trust services, change of trust of licence service and post merge consulting services for. Forensic accounting and GST and tax reporting for STRATA Master. All Rockend products are, STRATA Master, filesmart and PropertyTree.

Schedule of Fees Membership Fees Annual membership is $660.00 plus GST. Membership is invoiced annually and all memberships expire on 1st March. The membership fee will be prorated based on the month joined as per the table below and is payable upon approval of your application. Month Joined Prorated Amount (excluding GST) March $660.00 April $605.00 May $550.00 June $495.00 July $440.00 August $385.00 September $330.00 October $275.00 November $220.00 December $165.00 January $110.00 February $55.00

Training and Assessment Enrolment Fee Upon approval of your application and prior to Rockend providing you with the required training and assessments for your selection certification/s, an enrolment fee is payable. Please refer to the table below for a breakdown of these fees. You will be invoiced an amount based on the training and assessment enrolment fee relevant to your selected certifications. For example, if you chose to be a Certified Consultant and filesmart for Property Management Certified Consultant, the fee payable is $1000.00 + GST. For a company wanting multiple employees certified, a 50% discount off the training and assessment enrolment fee for each applicant will apply if undergoing training and assessment at the same time. Certification Amount (excluding GST) Certified Consultant $500.00 Holiday Specialist $135.00 Commercial Specialist $135.00 Sales Specialist $135.00 Post Merge Consultant Services $75.00 Change of Trust Services $75.00 STRATA Master Certified Consultant $500.00 STRATA Master Forensic Accounting Services $75.00 STRATA Master GST and Tax Reporting Services $75.00 filesmart for Property Management Certified Consultant $500.00 filesmart for Strata Management Certified Consultant $500.00 PropertyTree Certified Consultant $500.00 PropertyTree Commercial Specialist $135.00 Certification Renewal The renewal of your certification will take place on the 1st of March each year. Your certification will only be renewed when the following has been met during each certification period*. > > Complete all allocated project hours on no less than 70% of your projects. > > Pass the annual re-certification exam/s relevant to each certification, specialist and service you wish to renew. > > Attend two (2) consultant conferences per calendar year. Conferences are held each February and August. > > Pay the annual membership fee to Rockend on or before the 1st March each year. > > Adhere to the terms and conditions of your Contractor Agreement and the Rockend Certified Consultant Program. > > Meet the requirements associated with each certification. Please refer to the Renewal Requirements below. *The certification period is initially from the date you joined the Rockend Certified Consultant Program until the renewal date of 1st March. The certification period is yearly thereafter from 1st March.

Renewal Requirements Certification Type Overview of Services Certified Consultant 1. Complete two (2) * 2. Deliver fifty (50) hours training.^ Holiday Specialist Commercial Specialist Sales Specialist 1. Complete one (1) implementation with the holiday bookings module.* 2. Deliver four (4) hours holiday bookings module training.^ 1. Complete one (1) implementation with the advanced commercial module.* 2. Deliver four (4) hours advanced commercial module training.^ 1. Complete two (2) implementations with the sales module.* 2. Deliver eight (8) hours sales module training.^ Change of Trust Account Services 1. Complete one (1) change of trust.* 2. Complete one (1) change of trust and licence change.* Post Merge Consulting Services 1. Complete two (2) post merge consulting jobs.* STRATA Master Certified Consultant 1. Complete two (2) STRATA Master * 2. Deliver fifty (50) hours training.^ STRATA Master STRATA Master Forensic Accounting Services No renewal requirements. STRATA Master GST & Tax Reporting Services No renewal requirements. filesmart filesmart for Property Management Certified Consultant filesmart for Strata Management Certified Consultant 1. Complete four (4) filesmart for Property Management * 2. Deliver forty (40) training hours.^ 1. Deliver and manage filesmart for Strata Management 2. Deliver filesmart for Strata Management training hours.^ PropertyTree PropertyTree Certified Consultant PropertyTree Commercial Specialist 1. Complete four (4) PropertyTree * 2. Deliver twenty (20) training hours.^ 1. Complete one (1) implementation with commercial properties.* 2. Deliver four (4) hours commercial training.^ *Dependant on sales ^Includes training delivered using implementation hours