Get Energy Sign-Up Form The offer to buy Natural Gas from Get Energy is open only to existing Electricity Customers. Simply choose your rate option and fill out your personal information including your Site ID. We take care of the rest. It s that easy! For more information visit: www.getenergy.ca CHOOSE YOUR NATURAL GAS OPTION: Get Energy Special Introductory Gas Rate Promotional Code: Introductory Offer SIGN-UP: Requested Service Date: COMPLETE THE ENERGY AGREEMENT: THIS AGREEMENT IS FOR A: APPLICANT IS: SITE ID NUMBER: Residence Customer Business Authorized Representative ACCOUNT HOLDER (Customer s Name): Full Name: Company Name (if applicable): Phone Number: ( ) E-mail Address (mandatory): Service Address (Suite Number, Street Name): City: Province: Postal Code: Billing Address (if different from Service Address): CONTACT INFORMATION (if different from above): Full Name: Phone Number: ( ) COMPLETE THE PRE-AUTHORIZATION DEBIT (PAD) AGREEMENT: Please use my existing PAD Agreement that I have completed for my Electricity Account. OR Complete the information as required and return to the attention of Get Energy. Mail, fax, or email the form plus a copy of the void cheque or Bank Account information to: Get Energy, Suite 200, 1316 9 th Avenue S.E., Calgary AB. T2G 0T3. Fax: (403) 265-7290 or e-mail: webteam@getenergy.ca FINANCIAL INSTITUTION (FI) BANK INFORMATION: Name of Bank: Account Number: Institution Number (3 digit): Transit Number (5 digit): Signature: Date:
GET ENERGY BASICS ESSENTIAL AGREEMENT INFORMATION I, the customer, choose Get Energy to supply natural gas to the Site ID(s) enrolled under Get Energy s Energy Agreement. I understand and accept: A. This Agreement does not guarantee financial saving. Get Energy rates are not regulated by any provincial or municipal government or agency. Get Energy is not affiliated with the Government of Alberta. B. I have been provided online web access via www.getenergy.ca from which I can obtain a copy of the Agreement, plus Get Energy s Disclosure Agreement, PAD Agreement and the Company s Code of Conduct & Compliance Plan; C. I have the right by law, to cancel this Agreement (by phone, fax, email or registered mail) without cost or penalty within 10 business days from the date the Agreement is acknowledged as being received by Get Energy. In the situation where the Agreement is processed online: the effective date of the Agreement is the date and time when acknowledgement of the Agreement being digitally signed is sent to you via email from Get Energy; D. By signing the Agreement and/or digitally acknowledging acceptance of the Agreement (as per the online web services provided through Get Energy s web site), I agree to buy natural gas from Get Energy at the Price set out above; E. The term of this Agreement for the Site ID(s) enrolled will automatically continue on a month to month basis unless the Agreement is cancelled. F. Without penalty or exit fees, I can cancel/change the Agreement at any time by giving Get Energy at least 10 business days written notice. The table below sets out the basic rights and obligations of each of us under this Agreement. It is intended to be a brief summary that will enable you to easily understand your Get Energy Natural Gas plan. YOUR RIGHTS AND OBLIGATIONS OUR RIGHTS AND OBLIGATIONS You may cancel your Get Energy plan at any time without cost or penalty by providing us 10 business days written notice. You agree to pay your bill on the 5 th business day following the statement date of the monthly invoice. Payment of the monthly bill will be made through Get Energy s Pre-authorized Direct Debit (PAD banking services program). You agree to let us check your credit history, as you must qualify for the Get Energy Agreement. Questions? Or call (780) 665-9697 We agree to sell you Natural Gas (NG) as requested by you, based on a Floating Rate plus applicable NG Transaction Fees plus Administration Charges. The NG Floating Rate, which changes month to month is based on the Alberta Market Price published by NGX (www.ngx.ca). As a Special Introductory Gas Rate : the Transaction Fee of $0.90 / GJ and the Administration Fee of $4.50 are fixed rates guaranteed to December 31, 2017. We will respect your privacy and comply with applicable legislation. We will provide you with a monthly bill that outlines your Energy usage and applicable charges. If your payment history or creditworthiness is not satisfactory, we may cancel your Get Energy Agreement.
GET ENERGY TERMS & CONDITIONS Get Energy agrees to coordinate the supply of natural gas to the Site ID(s) described herein, under the Terms & Conditions set out in this Agreement. A copy of the Disclosure Statement is also enclosed for you to read and acknowledge. Get Energy is operating under the Electricity and Natural Gas Marketing Business Licences issued to Utility Network & Partners Inc. 1.0 CANCELLATION 1.1 Your Basic Cancellation Right You may cancel this Energy Agreement at any time without penalty by providing us with a minimum of 10 business days written notice by submitting a completed Cancellation Form via My Account. 1.2 Cooling Off Period Provincial law also allows you to cancel this Energy Agreement without cost or penalty; a) Within 10 days from the date that this Energy Agreement becomes binding on you. b) If a marketing Energy Agreement, including an internet marketing Energy Agreement, presently exists for the same property, except where the existing marketing Energy Agreement is to expire on or before the commencement of the new marketing Energy Agreement. 2.0 PRICE 2.1 Price The Energy Charge you agree to pay for and the Energy we supply to you is set out in the Sign-up Form and is based on the Energy Plan you have chosen. You agree to pay for and we agree to sell you Electricity. Natural Gas is also available for sale to customers who have signed up to buy Electricity. The price for Electricity and Natural Gas is based on the agreed Energy Charge, plus the Administration Charge and other applicable charges. 2.2 Flow-Through Electricity Rate The wholesale cost of Energy plus 0.9 cent margin as detailed in Section 8. The margin on the wholesale cost is subject to change with due notice. 2.3 Stable Electricity Rate a) If the rate you have chosen is a Stable Electricity Rate, we will honour that stable rate for the term specified in your Energy Plan, so that your stable rate will not change over that term. When the term for a Stable Electricity rate specified in your Energy Plan expires, you will be charged our lowest applicable Stable Electricity Rate. If one does not exist, you will be charged our Flow-Through Electricity rate, plus applicable charges. b) Customers may switch between rates, (provided that the customer qualifies for such rate plan) by submitting a completed Rate Change Request Form via My Account. A minimum of 10 business days notice is required. The new Rate Plan will become effective following the next meter read (conditional on the meter read date starting on or after Rate Effective Date). If the new rate plan requires a prudential security payment and the customer has not previously paid this prudential security, then the prudential security payment will be withdrawn from the customer s bank account within 10 business days of the date of the rate change. c) To exit a stable rate Energy Agreement, the customer must submit a completed Rate Change Request Form or a Cancellation Form via My Account, whichever is applicable. A minimum of 10 business days notice applies. d) Expiry date of the current effective rate for each commodity is displayed on the customer s monthly bill. e) The administration rates and variable rates will be based on the current rates in effect at the time of the switch date. 2.4 Electricity Micro-Generation Electricity exported to the grid by Small Micro-Generators (MG), as defined under the provisions of the Province of Alberta, Electric Utilities Act, Micro-Generation Regulation, is calculated based on meter read information provided by your Distribution Company. The exported electricity metered data is processed on a monthly basis and will be included as a 'MicroGen Credit' on your bill. The rate paid for electricity exported to the grid will be calculated based on the Stable Rate chosen by the customer. The Flow-Through Electricity rate is not available for MicroGen sites. 2.5 Prudential Security Payment a) We may require the Customer to pay a Prudential Security Payment in an amount determined by us, including without limitation, under the following circumstance: i) If the Customer does not have a satisfactory credit rating or credit history, as reasonably determined by us. ii) If the Customer is classified as a commercial business. iii) If the Customer chooses a rate that requires the payment of a Prudential Security Payment. b) The minimum amount of Prudential Security Payment is based on the selected Electricity or Natural Gas rate and the Tariff Rate Code as assigned to your site by the Distribution Company. The maximum amount of Prudential Security Payment will be the equivalent to two times the average monthly Electricity or Natural Gas bill. We reserve the right to request an increase of the Prudential Security Payment if the amount collected is lower than two times the average monthly Electricity or Natural Gas bill. c) The full amount of the Prudential Security Payment must be debited from the Customer's bank account prior to the site enrollment. d) We will pay the Customer an annual interest rate of 5.00% on the Prudential Security Payment to be applied as a credit on the Customer's monthly Energy bill, starting on the second billing cycle and to continue until the Energy Agreement is terminated. e) The Prudential Security Payment amount collected from the customer will be assigned to the prudential account and used as security required by AESO and/or the respective Distribution Company by which the customer is serviced. f) If we do not receive the Customer's normal monthly payment for energy consumed by the due date indicated on the bill, we reserve the right to apply the funds from the Prudential Security Payment toward the outstanding billed amount and de-enroll the site(s). Any remaining funds including accrued interest will be refunded to the Customer. g) Return of the Prudential Security Payment will be made after a final bill is issued with a zero balance. Refunds are made by Interac e-transfer and are issued at the end of each calendar month. 2.6 Additional Charges In addition to the Energy Charge, you are responsible for Administration Charges and Other Charges related to the supply of Energy to your Site. We will show all such charges as separate line items on your bill. 2.7 Paper Bill Fee If a paper bill has been requested, a $2 fee will be added to each monthly bill to cover the processing and mailing cost. f) Stable Electricity or Natural Gas rates may not be available to interval sites or sites over 8000 GJ as designated by the Distribution Company.
3.0 CONDITIONS 3.1 Offer Conditions To be eligible for this program, your site(s) must be located in the Province of Alberta. This offer is not open to customers purchasing electricity for Sites located in certain Rural Electrification Associations, in the City of Medicine Hat service area, or to consumers of Natural Gas located in a franchise area controlled by rural gas cooperatives. 3.2 Start Date We will begin on the effective date of enrollment of your Site ID(s) with the Distribution Company. 3.3 Conditions of Supply Before we arrange for the supply of Energy to your Site, and before this Energy Agreement comes into effect: a) You must meet our credit requirements; and b) The Distribution Company must enroll your Site with us designated as your retailer. 3.4 Credit Requirements You agree to provide us with and authorize us to request and receive from third parties reasonable financial and credit information. You agree to maintain credit worthiness satisfactory to Get Energy at all times while this Energy Agreement is in effect. If you do not maintain credit worthiness satisfactory to Get Energy, we may cancel this Energy Agreement at our discretion. 3.5 Appointing Us as Your Agent a) By entering into this Energy Agreement, you appoint Utility Network & Partners Inc. o/a Get Energy as your limited agent to arrange for the supply of Energy under this Energy Agreement. This agency ends when Get Energy has fulfilled its obligations under this Energy Agreement. We will act as your agent only for purposes directly related to this Energy Agreement. b) Under Rule 010 of the Alberta Utilities Commission, by signing this Agreement, you hereby authorize and provide your consent, at no cost to you, for Get Energy as your representative to request and obtain Historical Monthly Consumption Usage Information from the Distribution Company that provides electricity or Natural Gas distribution services to your site address. c) You agree that we are not your financial advisor and therefore have no liability for the choices you make with respect to your Energy Plan. 4.0 BILLING AND PAYMENT 4.1 Billing We will bill you regularly, based on the most current Contact Information we have on file for you and you must pay your bill in full. Your bill will be processed on a monthly basis and the timing of which will generally follow the meter read cycle adopted by the Distribution Company. Furthermore, the meter read cycle determines the payment due date which may vary from month to month. Your bill will include charges and adjustments for all Energy supplied to you under your chosen Energy Agreement, as well as other charges as set out in this Energy Agreement. The portion of your bill related to consumption is based on your metered Energy consumption and estimates of Energy consumption that the Distribution Company make. Therefore, your consumption information may be adjusted periodically and we will bill you a debit or credit. You are responsible for paying all bills in connection with your Energy Agreement, even those we send after the end of the Term. Subject to applicable laws, you are responsible for all charges on your bill, even if you don t receive your bill on time, or at all, for any reason. This includes, without limitation, an interruption in postal service or a situation where we don t have your correct Contact Information. We may cancel this Energy Agreement if you don t pay your bills on time. a) You acknowledge this authorization is provided for the benefit of Get Energy and your bank, and is provided in consideration of your bank agreeing to process payments and credits against your account in accordance with the rules of the Canadian Payments Association; b) You warrant and guarantee that the signature on this Energy Agreement also acts as a signature for the PAD Agreement; c) You authorize Get Energy to draw or deposit on your account number with the branch of the financial institution where you maintain an account. This authorization cannot be cancelled if there is an outstanding Billing balance due and payable to Get Energy; d) You undertake to inform Get Energy, in writing of any change in the account information provided in this Authorization at least 10 days prior to the next due date of the PAD; e) You acknowledge that your bank is not required to verify that a PAD has been issued in accordance with the particulars of your authorization including, but not limited to, the amount and further acknowledge that your bank is not required to verify that any purpose of payment for which the PAD was issued has been fulfilled by Get Energy as a condition to honouring a PAD issued or caused to be issued by Get Energy on your account. Revocation of this authorization does not terminate any Energy Agreement for goods or services that exists between you and Get Energy. Your authorization applies only to the method of payment and does not otherwise have any bearing on the Energy Agreement for goods or services exchanged. f) You will provide us with a copy of the Void Cheque or Bank Account confirmation issued by the bank. 4.3 Estimated and Actual Consumption The portion of your bill related to consumption is based on your metered Electricity or Natural Gas consumption or estimates of consumption that the Distribution Company make. Periodically, the Distribution Company will make adjustments between estimated and actual consumption and we will adjust your bill. 4.4 Late Payments or Disputed Bills a) If we do not receive your payment by the date indicated on your bill, we will charge you a Dishonoured Payment Fee. If a single payment for multiple sites is dishonoured, then the applicable fee will be charged per site. If you dispute your bill, you must pay the bill in full while the dispute is being resolved. You are responsible for all legal and collection fees associated with us trying to collect any amounts owing from you. If you do not pay your bills on time, we may cancel this Energy Agreement and seek recovery of all related costs. b) The Customer may dispute a bill up to 30 days upon receipt of a bill; it is their responsibility to review and ensure they are being billed on the correct rate and Site ID and notify us of an error as soon as possible. 4.2 Pre Authorized Debit Agreement (PAD) As a normal rule, the monthly Get Energy bill will be processed for the full amount owing under the terms and conditions of the PAD transaction and will be processed on the 7th calendar day of the month following the invoice statement date. Furthermore:
5.0 CHANGES TO THE SUPPLY OF ELECTRICITY AND OR NATURAL GAS AND TERMINATING THE AGREEMENT 5.1 Moving a) You must give us at least 10 business days written notice before you move by submitting a completed Moving Notification form via My Account. Any interruption in supply of Electricity or Natural Gas or other services caused by your failure to give us 10 business days written notice and any additional costs either of us incur in serving the new location will be your responsibility. b) If the new location is within a territory we serve and you wish to have Get Energy provide service at that new location, you must complete a new Sign-Up Form via My Account. c) If you move outside of Alberta or to a territory we do not serve, the Energy Agreement will end on the date of de-enrollment and you will remain responsible for any outstanding obligations under the cancelled Agreement until satisfied in full. 5.2 Transferring this Energy Agreement We may transfer this Energy Agreement to another Energy retailer by giving you notice. You may not transfer this Agreement to any other person or business. 5.3 De-Enrollment and Outstanding Obligations When this Energy Agreement ends, we will ask the Distribution Company to deenroll your site. Outstanding obligations under this Agreement will survive the cancellation, termination or expiry of this Agreement until the de-enrollment is finished and any outstanding obligations (including any obligation to pay) under this Agreement have been satisfied in full. 5.4 Our Termination Rights We may cancel all or a portion of the Agreement without penalty. a) Immediately on notice to you if you do not fulfill any of your obligations under this Agreement. 5.5 Credit Balance At the end of your Energy Agreement and after final reconciliation of all accounts outstanding, if there is a credit balance greater than $5.00, it will be refunded to you via Interac e-transfer and sent to the current email address on file at the time of termination of the account. If there is a credit on your account in the amount $5.00 or less, the account will be closed and the credit balance will be written off. 6.0 UNEXPECTED EVENTS Certain events beyond our control may make it impossible for us to fulfill our obligations under this Agreement. We are not legally responsible to you in those events and will resume our obligations as soon as we reasonably can. This Energy Agreement will otherwise remain in full effect. 7.0 OTHER DUTIES AND RESPONSIBILITIES 7.1 Limitation of Responsibilities AS YOUR ENERGY RETAILER, WE DO NOT CONTROL AND ARE NOT RESPONSIBLE FOR THE PHYSICAL SYSTEMS THAT SUPPLY YOUR ENERGY, THE CONTINUITY OF YOUR ENERGY SUPPLY OR THE QUALITY OF YOUR ENERGY SUPPLY (INCLUDING BUT NOT LIMITED TO GENERATION, TRANSMISSION, WIRES SERVICES, VOLTAGE AND FREQUENCY OF ELECTRICITY AND PRESSURE AND FLOW OF NATURAL GAS). OTHERS, INCLUDING THE DISTRIBUTION COMPANY, CONTROL THESE THINGS AND WE ARE NOT RESPONSIBLE FOR ANY OF THEM. YOU ARE SUBJECT TO THE TERMS AND CONDITIONS OF DISTRIBUTION SERVICE AND TARIFFS OF THE DISTRIBUTION COMPANY OR ITS AGENT. FAILURE TO COMPLY WITH THOSE TERMS AND CONDITIONS MAY RESULT IN YOU BEING DISCONNECTED FROM THE DISTRIBUTION SYSTEM AND SUBJECT TO FEES OR OTHER CHARGES. WE ARE ONLY RESPONSIBLE FOR DAMAGES CAUSED DIRECTLY BY OUR ACTIONS AND THE ACTIONS OF THOSE FOR WHOM WE ARE RESPONSIBLE AT LAW. WE ARE NOT RESPONSIBLE FOR PUNITIVE, INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES, OR DAMAGES FOR LOSS OF USE, REVENUE, PROFITS OR OPPORTUNITY. THIS PROVISION SURVIVES CANCELLATION, TERMINATION OR EXPIRY OF THE ENERGY AGREEMENT. 7.2 Privacy The information you provide to us will be used to establish and collect money for your account, to arrange for the supply of Energy under this Agreement, for credit assessment and reporting purposes, for law enforcement activities and to communicate with you. The information you give us may also be shared with the Distribution Company. We may also share your information with any party to whom we transfer, grant or pledge or intend to transfer, grant or pledge an interest in this Agreement. We may use your information to develop, enhance, market or provide future products or services. We may also use your information to understand customer needs and provide email, web-based or direct marketing information related to market issues or promotional material on new products or services and to meet legal and regulatory requirements. Your information will not be shared with third parties for marketing purposes. The intent of the information provided is to help us understand your needs as a customer and won t be collected, used or disclosed for any other reason unless authorized by law. By entering into this Agreement, you consent to us collecting, retaining, using, and disclosing your information in the manner described in this Section 7.2 and in accordance with the terms of our Privacy policy which can be viewed at https://getenergy.ca/privacy If you have questions or concerns about how your information is protected, please contact us at: Phone: (780) 665-9697 7.3 Notices and Customer Contact Information a) If you wish to take action under this Agreement, including providing cancellation notice or updating your Contact Information, you must do so by logging in to My Account on our website at www.getenergy.ca b) You can only change the name on the Energy Agreement if it is in connection with a valid legal name change. c) We will provide you with written notice (based on your most current email address on file) of any changes or significant actions we take under this Agreement. You agree that the written notice may be made on your bill, included with your bill or sent by email to your current email address on file. d) You agree that we may send you market-related information to your email address on file from time to time. You will have the choice of opting out from such communications. e) You are responsible for ensuring we have a current record of your Contact Information and your email address. We are not responsible for any loss you suffer from not receiving a notice because we didn t have your most current Contact Information or email address. f) For further information, please contact us at: Phone: (780) 665-9697 7.4 Entire Energy Agreement and Execution This Energy Agreement together with the terms as outlined in the PAD Agreement and acknowledgement of the Get Energy Online Privacy Statement represents the entire Agreement between us. 7.5 Waiver and Remedies No failure or delay to exercise a right under this Energy Agreement will cancel that right. Seeking one remedy does not prevent either one of us from seeking any other remedies we are entitled to seek. 7.6 Fixing Legal Problems with the Energy Agreement If any part of this Energy Agreement cannot be enforced, we agree to fix that part of this Energy Agreement to make it enforceable without changing the intention of this Energy Agreement. If that part cannot be fixed without changing the intention in this Energy Agreement, it will be removed and the rest of this Energy Agreement will stay in effect. 7.7 Additional Contact Person You may add another person to your account who you would like to be authorized to make decisions regarding your account. You agree that Get Energy may fully rely on and that you will be bound by the decisions, information and directions provided to Get Energy by such other person. This can include contacting us to discuss the bill, making decisions about Electricity or Natural Gas rates or update banking or personal information (such as email address etc.). The Contact Person may not open or close an account in your name. The Contact Person's name will not be displayed on the bill but will be noted in our records. To add an Additional Contact Person to your account, please call or email us at: Phone: (780) 665-9697
7.8 Authority You agree that you are the account holder in relation to the Site ID(s), or are authorized by the account holder in relation to the Site ID(s) and have the authority to enter into this Energy Agreement. We are relying on that authority for the purposes of this Energy Agreement. 8.0 DEFINITIONS Administration and Transaction Fee and Rate Schedule: Electricity Accounts - Administration Fee of $6.47 per month per customer site. Electricity Customers who consume over 4000 kwh per month will be charged an additional $0.00175/kWh. Natural Gas Accounts Administration Fee of $4.50 per month per customer site. Natural Gas Transaction Fee is $0.90 per GJ. Flow-Through Natural Gas Rate: The Flow-Through Natural Gas rate is based on the monthly Alberta Market Price published on the NGX at http://www.ngx.com. This rate is established on the first day of the following month. Flow-Through Electricity Rate Formula: SUM ((HC + LL + UFE)*(PP + STC + SA)) 30 Day Average Electricity Rate: A moving 30 Day Average Rate is calculated. The calculation is based on real time hourly data as posted on the AESO website. The rate information is updated each hour of the month and posted on the Get Energy website to allow customers to monitor the trend in pricing Monthly Meter Read: Each meter is read (typically monthly) by the Distribution Company. The difference between one read and the next is referred to as Monthly Consumption. Monthly Consumption Usage and Billing: It is impossible to read every meter in the province on the last day of the month. As such, each Distribution Company reads meters progressively during the month, typically breaking the month into 20 cycles. Given that meter reads, as taken by the Distribution Company, generally spans from one month into the next, (example: February 13th to March 12th). The metered consumption on your monthly bill is calculated to indicate how much energy was consumed during each portion of the respective calendar month. For Customers on the Flow-Through Electricity Rate: The Flow- Through Electricity Rate is applied to the previous month s consumption (example: the consumption during February). For the portion of the consumption that lapses into the following month, the 30 Day Average Rate is used to price that portion of monthly consumption (example: March 1 to the 12th). In subsequent monthly bills, the 30 Day Average Rate will be cancelled and re-billed (trued-up and adjusted) to reflect the Flow-Through Electricity Rate. 9.0 GOVERNING LAW The Energy Agreement is governed according the laws of the Province of Alberta and the laws of Canada that apply in Alberta. SUM ( HC ) = Wholesale + Margin = Flow-Through Electricity Rate HC: means the hourly consumption of electricity for the customer's profile class as determined by the Distribution Company over a calendar month; LL: means the Line Loss as provided by the Distribution Company. For customers in the ATCO and EPCOR zones, it is dynamic and changes from month to month. The information used to calculate the LL is obtained from the WCI transaction (as referenced within under the Systems Settlement Code as administered by the AUC). For customers in all other distribution zones, the line loss factor is provided by the Distribution Company and referenced as a percentage; UFE: means the Unaccounted For Energy. The UFE factor is obtained from the SSI transaction as provided by the Load Settlement Agent (LSA). The LSA is the operating division within each Distribution Company; PP: means the hourly power pool price as published by the Alberta Electric System Operator; SA: means Adjustments to reflect differences between settlement & metered data; STC: means the Spot Trading Charge as published by the Alberta Electric Systems Operator (AESO). Flow-Through Electricity Rate: Per the calculation as referenced above in the Flow-Through Electricity Rate formula. This rate is established on the first day of the following month.
This statement is required as mandated in the Province of Alberta Fair Trading Act, Energy Marketing and Residential Heat Submetering Regulation, Alberta Regulation 246/2005. Before you enter into an Energy Agreement for Electricity or Natural Gas services you should understand the following: 1. This Agreement is not an electricity or natural gas utility or government rebate program. The person who presented you with this Agreement represents Get Energy. 2. The business named in this Agreement may not be able to supply energy cheaper than your current utility company. 3. This Agreement can be cancelled at any time without cost or penalty by providing us with 10 business days written notice. 4. If you move to another location in Alberta which Get Energy does not serve, you will not be responsible to buy energy under this Agreement. 5. You may cancel this Agreement from the day you sign the Agreement until 10 days after a copy of the Agreement that you signed is received by the marketer. You do not need a reason to cancel the Agreement. To cancel the Agreement, you must give notice of cancellation at the address in the Agreement. You may give notice of cancellation by any method that will allow you to prove that you gave notice, including mail, fax and e-mail or by personal delivery. Under certain circumstances you may have more than 10 days to cancel the Agreement. If you need more information on cancelling the Agreement, or if you feel you have been treated unfairly, you may contact Service Alberta at 780-427-4088. Outside Edmonton, call 1-877-427-4088 toll free. I, have read this Disclosure Statement and understand its contents. (Print Name) Signature: Date: For Get Energy Use only Application has been: Approved Denied Date: Signature: Sign-up Employee: Date: Signature: