Novartis disaster relief process
Why a Disaster Relief Process? 2 Novartis disaster relief process 2014
Tailored approach based on the scale of disaster Global scale Regional scale Local scale Indicators (Number of deaths, scale of destruction and news coverage) Exceptionally high High (several countries affected) Geographically limited to one country Measures* Medicine donations Financial donations Global Global and/or Country level Country level Matching gift program Global Country level Country level Examples Southeastern Asian tsunami Haitian earthquake Southeast Asia typhoon Chilean earthquake Pakistan floods 3 Novartis disaster relief process 2014 *Medicines first (antibiotics & analgesics)
Global response process 4 Novartis disaster relief process 2014
Assessing and responding to a disaster Regional process Local process County Organizations Involved with regionally coordinated aid program Country Organizations Information gathering by CPO Head(s) Completion of donation request plus humanitarian aid request checklist Assessment based on indicators Information gathering by CPO Head(s) Completion of donation request plus humanitarian aid request checklist Assessment based on indicators Review by Division Head Decision to act within 72 hours after event by Global Approval by CEO or Chairman as needed Review by Division Head Decision to act within 72 hours after event by Global Approval by CEO or Chairman as needed Coordination of requests Regional + Local Country Communications, monitoring and follow-up (CPO) Close cooperation with regional and local organization Local Country Organization Communications, monitoring and follow-up (CPO) Global Funding at Country level + Corporate level matching Local Country Organization Funding at Country level 5 Novartis disaster relief process 2014
Checklist 1 for humanitarian aid requests by a Local Novartis Country Organization Composition of the request Nature of the problem Aims Target groups Nature of the aid program Procedure Cost of the aid program Responsibility Further course of action Questions to answer Scale of the disaster? How is it being managed on the spot? Why should/must Novartis be involved? Aims of the aid program for Novartis? What is the larger context for Novartis aid program? Is there a broadly supported and coordinated aid program? If so, who is in charge? What are the target groups for aid from Novartis? Drug donations: - Type of drug donations (product name, dose, amount)? - Do these comply with WHO guidelines? Financial donations: - Type of financial donations? - Specification of the financial donations (where does the money go?) Have specific requests for aid been sent to Novartis? If so, from whom? Is the government involved in managing the disaster? Is there in fact adequate absorption capacity? Is the aid really needed? Cost of the aid program to Novartis? In the case of drug donations, cost of goods? Responsible CPO Head? Contact person for Global? Time scale for the aid program? 1 Checklist must be properly filled in and submitted as an attachment to donation request 6 Novartis disaster relief process 2014
Checklist for drug donations Checklist guidelines for drug donations All drug donations should be based on an expressed need and be relevant to the disease pattern in the recipient country. All donated drugs or their generic equivalents should be approved for use in the recipient country and appear on the national list of essential drugs (or WHO Model List). The presentation, strength and formulation of donated drugs should be similar to those drugs commonly used in recipient country. All donated drugs should be obtained from a reliable source and comply with quality standards in both donor and recipient country. No drugs should be donated that have been issued to patients and then returned to a pharmacy or elsewhere, or were given as samples. After arrival in the recipient country all donated drugs should have a remaining shelf-life of at least one year. Direct donations to specific health facilities can be an exception. All drugs should be labeled in a language that is easily understood by health professionals. Yes As much as possible, donated drugs should be presented in larger quantities units and hospital packs. All drug donations should be packed in accordance with international shipping regulations. Recipients should be informed of all drug donations that are being considered prepared or actually under way. In the recipient country, the declared value of drug donation should be based upon the wholesale price of its generic equivalent. Cost or international or local transport, warehousing, port clearance and appropriate storage and handling should be paid by the donor agency. 7 Novartis disaster relief process 2014