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Hertfordshire Business School Title of Programme: BA International Tourism Management BA Tourism Management BA Event Management Including: BA (Hons) International Tourism Management BA (Hons) Tourism Management BA (Hons) Event Management BA (Hons) Marketing BA (Hons) Tourism Course Codes: BSTMAN; BSEVMGT Programme Specification This programme specification is relevant to students entering: 01 September 2015 Associate Dean of School (Academic Quality Assurance): Denise Ball Signature

Programme Specification Tourism and Events This programme specification (PS) is designed for prospective students, enrolled students, academic staff and potential employers. It provides a concise summary of the main features of the programme and the intended learning outcomes that a typical student might reasonably be expected to achieve and demonstrate if he/she takes full advantage of the learning opportunities that are provided. More detailed information on the teaching, learning and assessment methods, learning outcomes and content for each module can be found in Definitive Module Documents (DMDs) and Module Guides. Section 1 Awarding Institution/Body University of Hertfordshire Teaching Institution University of Hertfordshire University/partner campuses De Havilland Campus Programme accredited by Not applicable Final Award BA (Hons) All Final Award titles International Tourism Management Tourism Management Tourism with Language Event Management Event Management with Language Tourism Marketing All of the above titles are available with the following suffix: BA Honours (Sandwich) BA Honours with a Year Abroad BA Honours with Study Abroad Where a language is studied, it will be named in the Final Award, e.g. BA (Hons) Tourism with French FHEQ level of award 6 UCAS code(s) N830 (Tourism Management); N830 (International Tourism Management); N820 (Event Management) Language of Delivery English A. Programme Rationale Tourism Management and International Tourism Management The Tourism Management and International Tourism Management pathways are designed to enable students to acquire the knowledge and skills for a career in the tourism industry. The curriculum explores the structure and significance of this dynamic and complex sector from the perspectives of the tourism businesses that deliver the products, the governments that plan tourism development, the tourists that travel and the destinations that receive them. Delivering an academically robust and business-relevant programme is a key goal of the tourism team. Students research, analyse and present complex information and examine and compare academic theories. They build upon this knowledge listening to regular guest speakers, participating in student trips, studying real-world business case studies and engaging in problem-solving exercises; effectively combining theory and practice to deepen their understanding and hone their transferable skills. 2

The curriculum takes an international perspective, with modules utilising tourism management case studies from around the world. Students are invited to participate in an international field trip module in their second year. International Tourism Management students take a compulsory year abroad between the second and third years (work placement or work placement with study, or a year s study abroad), whilst a work or study year is an option for Tourism Management students. All students study the significance of international cultures to the tourism industry, and the importance of managing tourism responsibly. The curriculum provides students with a variety of optional modules in their final year and this flexibility provides the opportunity for students to choose subjects that may be of particular interest as they ready themselves for the workplace. Event Management The structure of the Event Management pathway is designed to enable students to acquire the knowledge, skills and values necessary for a career in the events industry. Students are given the academic and professional underpinning required to work in this creative and dynamic sector. The pathway prepares students for event management in both a national and an international context by exploring theoretical and practical cases from the United Kingdom and abroad. It develops the students expertise and competencies through a variety of learning, teaching and assessment approaches. The curriculum includes practical modules which provide students with the opportunity to apply the skills and learning from their pathway to planning and delivering events. This rich combination of theory and practice enables students to address the challenges, problems and issues in this fast-paced industry. The mixture of academic development and skills-driven competencies provide the students with a strong background knowledge of event planning and design, technical operations, risk management, marketing and the ability to create the event experience. For all pathways, subject specific modules are supported by skills modules and all students have the option to study a foreign language. B. Educational Aims of the Programme The programme has been devised in accordance with the University's graduate attributes of programmes of study as set out in UPR TL03. The programme has been devised in accordance with the University's general educational aims of programmes of study as set out in UPR TL01. Additionally, for Tourism Management and International Tourism Management this programme aims to: develop an understanding of the products, structure, operation and management of the tourism industry; examine and challenge theories and concepts used to explain the development of tourism; research and evaluate factors influencing development and change within the tourism sector; identify, analyse and address the socio-cultural, economic and environmental impacts arising from tourism development and examine strategies for responsible tourism management; provide opportunity for students to gain an awareness of, and sensitivity to different cultural backgrounds and influences through the options of study and/or work in another country; gain an education which enhances prospects of employment in tourism and business both nationally and internationally. For Event Management this programme aims to: define, comprehend and analyse the attributes of various events and apply the knowledge and skills necessary for the management and planning of these events; develop an appreciation of the nature and context of event management as a synthesis of policy, planning and delivery mechanisms; identify, evaluate and creatively address the needs of the client, sponsors, the event consumer and other key stakeholders; 3

recognise the economic, socio-cultural and environmental impacts of events in host areas and propose strategies to manage these effectively and to the benefit of host areas; obtain practical and/or international experience of event management based activity to enhance their learning and employability. For all pathways, these programmes aim to: provide students with opportunity to study a foreign language and to gain appropriate employability skills within the global context. C. Intended Learning Outcomes The programme provides opportunities for students to develop and demonstrate knowledge and understanding, skills and other attributes in the following areas. The programme outcomes are referenced to the QAA benchmark statements for Hospitality, Leisure, Sport and Tourism and the Framework for Higher Education Qualifications in England, Wales and Northern Ireland (2008), and relate to the typical student. Additionally, the SEEC Credit Level Descriptors for Further and Higher Education 2010 have been used as a guiding framework for curriculum design. Knowledge and Understanding of: Teaching/learning methods & strategies Assessment All pathways A1 The structure, composition and management of the tourism and events industries and the global context in which they operate A2 The nature and impact of tourism and event activity, and management strategies for responsible tourism and event development A3 An international perspective of tourism and event management, facilitated by the use of international case studies and opportunities to study and work abroad Tourism Management and International Tourism Management pathways A4 The role of the public sector in planning tourism development and supporting and promoting the tourism industry A5 Vocationally relevant concepts associated with managerial skills and marketing within tourism organisations and businesses A6 Research and problem solving through the acquisition and analysis of relevant market Acquisition of knowledge and understanding is through a combination of lectures, seminars, tutorials, coursework, and project work at all levels of the programme. Throughout, the learner is encouraged to undertake independent study both to supplement and consolidate what is being taught/learnt and to broaden their individual knowledge and understanding of the subject. A4 and A5 are further enhanced by the use of case studies of reallife practice and the use of guest speakers from the public sector and industry in modules including The International Tourism Business ; Enterprise and Strategic Tourism Planning A3 and A7 are encouraged through the use of case studies and study trips in tourism modules. All students have the opportunity to take a work placement and for these students, the Placement Learning module provides the opportunity to convert placement work experience into an assessed module. Students who do not take a work placement will undertake one of two additional work-based modules that aim to 4 Knowledge and understanding are assessed through a combination of examinations and assessed coursework. Assessment, which is both formative and summative, can take the form of essays, case studies, reports, seminar papers, multiple choice tests, portfolios (including a placement portfolio) and presentations.

information to facilitate evidence-based decision making A7 The role of tourism as an industry through the experience of participating in study visits, both home and abroad ensure all students gain and benefit from work experience All students have the opportunity to take a language in every semester. Event Management pathway A8 The critical importance and centrality of the client, the event consumer and designing the event experience A9 The technical skills relevant to planning events, risk management and the regulatory frameworks affecting events A10 The impacts of events and management strategies for generating positive event legacies A11 Key event stakeholders and the need to balance their needs and expectations Intellectual skills - able to: B1 Research and assess subject specific facts, theories, paradigms, principles and concepts B2 Critically assess and evaluate evidence; B3 Describe, analyse and critically interpret data, text information and research evidence B4 Apply knowledge to the solution of familiar and unfamiliar problems B5 Develop a reasoned argument and challenge assumptions Practical skills - able to: C1 Demonstrate competence in written and oral communication skills Teaching/learning methods & strategies Intellectual skills are developed through the methods and strategies outlined in Section A, above. The higher level skills are substantially developed at levels four and five, and particularly through advanced work including engagement in messy problems in the final year. Throughout, the learner is encouraged to develop intellectual skills further by independent study. Feedback on the variety of assessments throughout their time at UH helps students to further develop their individual learning plans and enhance their intellectual skills. Teaching/learning methods & strategies Practical skills are developed throughout the programme by the methods and strategies outlined Assessment Intellectual skills are assessed through examinations and in-course assessments and demonstrated by the research and evaluations that students produce in reports and essays throughout the programme. Assessment Skill C1 is assessed through essays, reports, presentations, student-led 5

C2 Demonstrate competence in numeracy, computing and IT skills C3 Demonstrate competence in interactive and group skills Transferable skills - able to: D1 Recognise and prepare for career opportunities within the workplace D2 Identify academic skills transferable to the workplace and plan for the acquisition of further relevant skills D3 Display competence in problem solving skills D4 Demonstrate an ability to work effectively in teams and independently D5 Demonstrate the ability to use academic, enterprise and employability skills in both scholarly and workbased environments. D6 Operate in the dynamic global arena and to appreciate contemporary and cross-cultural difference. in sections A and B above. Teaching/learning methods & strategies Transferable skills are developed through the programme by the methods and strategies outlined in sections A, B and C above. Skills D1 and D2 are developed particularly through the Enhancing Employability modules in Level 5 and encouraged throughout the programme. Skills D3 and D4 are developed and promoted through the programme, most notably in the seminar-based work Throughout, the learner is encouraged to develop transferable skills by maintaining a record of evidence and completing a personal development plan. seminars and examinations. Skill C2 is assessed within specific modules, and more integrally, as part of learning and assessment strategies throughout the programme. Skill C3 is assessed by group-based coursework, group presentations and poster presentations, and includes the use of wikis and/or student logs and reflections to ascertain individual contributions. Assessment The Enhancing Employability modules require a portfolio of work for assessment, in which students demonstrate, through the completion of a variety of tasks, their knowledge of career opportunities within their industry, and the relevance of their academic skills to the workplace. Tasks also include role-play to prepare for the recruitment process and working in the business environment. Transferable skills are assessed through coursework, but particularly by case studies and problem-solving. Problem solving exercises are used for formative and summative assessment in a variety of modules. D. Programme Structures, Features, Levels, Modules, and Credits The programme is offered in full-time, 3 years mode for the Tourism Management and Event Management pathways; and in sandwich, 4 years mode for all three pathways. These lead, respectively, to the awards of: BA (Honours) Tourism Management, BA (Honours) Event Management. Or, upon successful completion of a placement, to: BA (Honours) Tourism Management (Sandwich), BA (Honours) International Tourism Management (Sandwich), BA (Honours) Event Management (Sandwich). Where applicable these titles will include (with Study Abroad) for those that study abroad for two semesters/one academic year, or (with Year Abroad) for those that mix one semester s study with 24 6

weeks work experience abroad. Students may choose to follow these programmes at a part-time rate of study, but would engage with their modules in normal day-time mode in liaison with their Programme Tutor. Entry is normally at Level 4 with suitable A-level or equivalent qualifications but it is possible to enter at levels 5 and 6 with appropriate, relevant prior study. Intake is normally semester A (September). Sandwich Programmes A sandwich award requires the successful completion of at least 36 weeks placement activity (or students can opt to take a maximum of two separate placements, neither of which should be normally less than 12 weeks in duration). Students at HBS are then required to submit and pass a Placement Portfolio in order to gain the suffix (Sandwich) to their award. Information and support is available from the University s Careers, Employment and Enterprise Service. Studying Abroad - Details on Study Abroad are available from the Study Abroad Office. Students have the opportunity to study abroad (within Europe or world-wide), for one or two semesters, between Levels 5 and 6. The Study Abroad Office advises students on this process. Students who have successfully completed Level 4 can choose to spend a year abroad, additional to their studies, studying either two semesters at the host institution, or mixing one semester of study abroad with a placement abroad (normally not less than 12 weeks in duration). Passing their studies will earn them the degree title suffix with a Year Abroad. Programme Tutors must agree the Study Abroad. For students taking Study Abroad as additional to their UH studies, their degree classification is based on Level 5 and Level 6 grades gained from their UH modules, as for home UH students, as in the UPRs*. Additionally, students may also take the opportunity to study level 5 at a host institution in place of their level 5 at UH. This requires a very good match between the UH Level 5 and the host institution s Level 5 (NB Students should seek advice from their Programme Tutor where their programme involves professional exemptions). Programme Tutors must agree the Study Abroad, and only students who pass all 120 credits of their Level 4 at UH may substitute Level 5 at UH with Level 5 abroad. For these students, their degree calculation is derived solely from final year grades gained from UH modules at Level 6. Finally, students may opt to study just one semester abroad, to earn the suffix with Study Abroad. This can be explored further with the Study Abroad Office. *Degree classification calculation information is available in the University Policies and Regulations (UPRs), AS14 Section D6. UPRs on Study Abroad are located within UPR AS11 in section 2.5. Language options and award title suffix Students that take and pass a language in each semester qualify for a language suffix to their degree title, e.g BA (Hons) Event Management with French (Chinese Mandarin, French, German, Japanese, Italian and Spanish available). Language modules are delivered by the Humanities School, and subject to that School s attendance requirement. Programme Structure The programme structure and progression information below (Table 1a and 1b) is provided for the Honours award. Any interim awards are identified in Table 1b. The Programme Learning Outcomes detailed above are developed and assessed through the constituent modules. Table 2 (in section 2) identifies where each learning outcome is assessed. A note in relation to direct entrants Any direct entry students to HBS undergraduate programmes should take the following module in place of Industry Practice in their final year: Business & Commercial Awareness (International direct entry/foundation student route) 7 6BUS0279-0901 15 credits 100% coursework Semester A

% examination % coursework Honours Progression and awards information for all programmes Progression to level 5 on the honours route requires 120 credit points at level 4; for students with less than 120 credits at level 4 progression will be determined by the Programme Examination Board. Progression to level 6 on the honours route requires 240 credit points at levels 4 and 5, of which at least 120 credit points must be at level 5; for students with less than 240 credit points at levels 4 and 5 progression will be determined by the Programme Examination Board. The award of an honours degree requires 360 credit points, with at least 240 credit points at level 5 or above, of which at least 120 credit points must be at level 6. An unclassified degree requires 300 credit points, with at least 180 credit points at level 5 or above, of which at least 60 credit points must be at level 6. In addition, for a sandwich degree, students must successfully complete the placement year and must achieve pass standard for the Placement Portfolio. Table 1a Outline Programme Structure for Tourism Management Mode of study Full time Entry point Semester A Level 4 Tourism Management Pathway Compulsory Modules Professionalism in Tourism Management 4BUS1048-0906 30 0 100 0 AB Introduction to Business Operations 4BUS1020-0901 15 0 100 0 A The Geography of Travel and Tourism 4BUS1005-0901 15 50 50 0 A Tourism and Events: Data Analysis in Practice 4BUS1016-0206 15 0 100 0 B Principles of Tourism Marketing 4BUS1004-0206 15 0 100 0 B And select 30 credits/2 modules from the Level 4 modules list below, 15 credits per semester: Optional Modules Global Perspectives in Tourism & Event 4BUS1046-0901 15 0 100 0 A Management Language Various 15 & 15 0 100 0 A & B Economics for Business 4BUS1037-0206 15 0 100 0 B 8

% examination % coursework Level 5 Tourism Management Pathway Compulsory Modules Enhancing Employability in Tourism 5BUS1079-0901 15 0 100 0 A The International Tourism Business 5BUS1009-0901 15 0 100 0 A Enterprise 5BUS1080-0206 15 0 100 0 B Managing People 5BUS1037-0206 15 0 100 0 B Responsible Tourism 1: Society and Culture 5BUS1014-0206 15 40 60 0 B And select 45 credits/3 modules from the modules list below (30 credits in A, 15 credits in B): Optional Modules Financial Information for Managers 5BUS1042-0901 15 0 100 0 A Aspects of Law for the Tourism Industry 5LAW0040-0901 15 50 50 0 A The Tourist Market 5BUS1012-0206 15 40 60 0 B International Field Trip 5BUS1041-0206 15 0 100 0 B Language Various 15 & 15 0 100 0 A & B Placement (Optional) Students who have attained the progression requirements to level 6 may select an optional placement year before commencing their level 6 studies. The award of a sandwich degree will require the successful completion of the placement period and the submission of a placement portfolio which reaches a pass standard. Placement Portfolio 6BUS1088-0901 0 0 100 0 A 9

% examination % coursework Level 6 Tourism Management Pathway Compulsory Modules Strategic Tourism Planning 6BUS1048-0901 15 50 0 50 A Industry Practice in Tourism Management*** 6BUS1154-0901 15 0 100 0 A Visitor Attraction Management 6BUS1050-0901 15 40 60 0 A Responsible Tourism 2: Environment & 6BUS1069-0206 15 50 50 0 B Economy Contemporary Issues in Tourism Management 6BUS1091-0206 15 0 70 30 B *Foundation and other direct entry students should take Business & Commercial Awareness (6BUS0279-0901) in place of Industry Practice *** Optional for students returning from placement only And select 45 credits/3 modules from the modules list below (15 credits in A, 30 credits in B): Optional Modules Industry Practice in Tourism Management*** 6BUS1154-0901 15 0 100 0 A Niche Tourism 6BUS1077-0206 15 0 60 40 B Destination Marketing 6BUS1023-0206 15 50 50 0 B Language Various 15 & 15 0 100 0 A & B Dissertation Tourism 6BUS1024-0906 30 0 100 0 AB (including Research Methods) 6BUS1086-0901 0 0 100 0 A Event Impacts & Legacies 6BUS1161-0901 15 50 50 0 A Table 1b Outline Programme Structure for International Tourism Management Mode of study Full time Entry point Semester A Level 4 International Tourism Management Pathway Compulsory Modules Professionalism in Tourism Management 4BUS1048-0906 30 0 100 0 AB Introduction to Business Operations 4BUS1020-0901 15 0 100 0 A Tourism and Events: Data Analysis in Practice 4BUS1016-0206 15 0 100 0 B The Geography of Travel and Tourism 4BUS1005-0901 15 50 50 0 A Principles of Tourism Marketing 4BUS1004-0206 15 0 100 0 B 10

% examination % coursework % examination % coursework And select 30 credits from the list below (15 credits/1 module per semester): Optional Modules Global Perspectives in Tourism & Event 4BUS1046-0901 15 0 100 0 A Management Language Various 15 & 15 0 100 0 A & B Economics for Business 4BUS1037-0206 15 0 100 0 B Level 5 International Tourism Management Pathway Compulsory Modules Enhancing Employability in Tourism 5BUS1079-0901 15 0 100 0 A The International Tourism Business 5BUS1009-0901 15 0 100 0 A Enterprise 5BUS1080-0206 15 0 100 0 B Cross-cultural Management 5BUS1054-0206 15 70 30 0 B Responsible Tourism 1: Society and Culture 5BUS1014-0206 15 40 60 0 B Select 45 credits from the list below (30 credits in semester A and 15 credits in semester B): Optional Modules Financial Information for Managers 5BUS1042-0901 15 0 100 0 A Aspects of Law for the Tourist Industry 5LAW0040-0901 15 50 50 0 A Managing People 5BUS1037-0206 15 0 100 0 B The Tourist Market 5BUS1012-0206 15 40 60 0 B International Field Trip 5BUS1041-0206 15 0 100 0 B Language Various 15 & 15 0 100 0 A & B 11

% examination % coursework Placement (Mandatory on the International Tourism Management pathway) Students who have attained the progression requirements to level 6 will undertake a mandatory placement year (or one semester study abroad and one semester placement, or two semesters of study abroad) before commencing their level 6 studies. The award of an International Tourism Management degree will require the successful completion of the placement period and the submission of a placement portfolio which reaches a pass standard. Placement Portfolio 6BUS1088-0901 0 0 100 0 A Level 6 International Tourism Management Pathway Compulsory Modules Service Operations Management 6BUS1066-0901 15 60 40 0 A Strategic Tourism Planning 6BUS1048-0901 15 50 50 0 A Responsible Tourism 2: Environment & 6BUS1069-0206 15 50 50 0 B Economy Contemporary Issues in Tourism Management 6BUS1091-0206 15 0 70 30 B *** Optional for students returning from placement only. And select 30 credits from the list below (15 credits in each semester): Optional Modules Industry Practice in Tourism Management 6BUS1154-0901 15 0 100 0 A Events Impacts & Legacies 6BUS1161-0901 15 50 50 0 A Visitor Attraction Management 6BUS1025-0206 6BUS1050-0901 15 15 6040 40 60 0 0 B A Language Various 15 & 15 0 100 0 A & B Dissertation Tourism 6BUS1024-0906 30 0 100 0 AB (including Research Methods) 6BUS1086-0901 0 0 100 0 A Global Marketing Ethics and Culture 6BUS1025-0206 15 60 40 0 B Destination Marketing 6BUS1023-0206 15 50 50 0 B Niche Tourism 6BUS1077-0206 15 0 60 40 B Table 1D Outline Programme Structure for Event Management 12

% examination % coursework Mode of study Full time Entry point Semester A Level 4 Event Management Pathway Compulsory Modules Professionalism in Event Management 4BUS1047-0906 30 0 100 0 AB The Event Industry 4BUS1007-0901 15 0 100 0 A Tourism and Events: Data Analysis in Practice 4BUS1016-0206 15 0 100 0 B Image, Paper, Screen: Working with Media 4MMF0053-0901 15 0 100 0 A Principles of Marketing 4BUS1010-0206 15 0 100 0 B And select 30 credits from the list below (15 credits in each semester): Optional Modules Global Perspectives in Tourism and Event 4BUS1046-0901 15 0 100 0 A Management Language Various 15 & 15 0 100 0 A & B Economics for Business 4BUS1037-0206 15 0 100 0 B Level 5 Event Management Pathway Compulsory Modules Enhancing Employability in Event Management 5BUS1083-0901 15 0 100 0 A Financial Information for Managers 5BUS1042-0901 15 0 100 0 A Risk Management and Security for Events 5BUS1102-0901 15 0 100 0 A Enterprise 5BUS1080-0206 15 0 100 0 B Event Planning, Design & Community Engagement 5BUS1105-0206 15 0 100 0 B Managing People 5BUS1087-0206 15 0 100 0 B And select 30 credits from the list below (15 credits in each semester) 13

% examination % coursework Optional Modules The Event Experience 5BUS1103-0901 15 0 100 0 A Language Various 15 & 15 0 100 0 A & B Event Law 5LAW0065-0901 15 70 30 0 A Operations Management for Events 5BUS1114-0206 15 70 30 0 B International Field Trip 5BUS1041-0206 15 0 100 0 B Placement (Optional) Students who have attained the progression requirements to level 6 may select an optional placement year before commencing their level 6 studies. The award of a sandwich degree will require the successful completion of the placement period and the submission of a placement portfolio which reaches a pass standard. Placement Portfolio 6BUS1088-0901 0 0 100 0 A Level 6 Event Management Pathway Students must choose to take either the Event Project or the Dissertation in liaison with their Programme Tutor. Students taking the dissertation must also take Research Methods to assist them. Compulsory Modules Event Project OR 6BUS1027-0906 30 0 100 0 AB Dissertation Event Management including 6BUS1144-0906 30 0 100 0 AB Research Methods 6BUS1086-0901 0 0 100 0 A Industry Practice in Event Management*** 6BUS1153-0901 15 0 100 0 A Events and Politics 6BUS1029-0901 15 40 60 0 A Sponsorship, Partnership and Finance 6BUS1063-0206 15 60 40 0 B Contemporary Issues in Event Management 6BUS1094-0206 15 0 70 30 B *Foundation and other direct entry students should take Business & Commercial Awareness (6BUS0279-0206) in place of Industry Practice ** Optional for students returning from placement only Select 30 credits from the list below (15 credits in each semester): 14

% examination % coursework Optional Modules Industry Practice in Event Management** 6BUS1153-0901 15 0 100 0 A Visitor Attraction Management 6BUS1050-0901 15 40 60 0 A Destination Marketing 6BUS1023-0206 15 50 50 0 B Business Events 6BUS1160-0206 15 0 100 0 B Language Various 15 & 15 0 100 0 A & B Events Impacts & Legacies 6BUS1161-0901 15 50 50 0 A Level 4 Marketing Pathway Compulsory Modules The Event Industry 4BUS1007-0901 15 0 100 0 A Marketing Data Analysis 4BUS1021-0901 15 0 100 0 A Professionalism in Event Management 4BUS1047-0906 30 0 100 0 AB Introduction to Marketing Communications 4BUS1011-0206 15 0 100 0 B Image, Paper, Screen: Working with Media 4MMF0053-0901 15 0 100 0 A Global Perspectives in Business 4BUS1028-0206 15 0 100 0 B Economics for Business 4BUS1037-0206 15 0 100 0 B Level 5 Marketing Pathway Compulsory Modules Marketing Planning 5BUS1032-0901 15 70 30 0 A Enhancing Employability in Marketing 5BUS1082-0901 15 0 100 0 A Risk Management & Security for Events 5BUS1102-0901 15 0 100 0 A The Event Experience 5BUS1103-0901 15 0 100 0 A Event Planning Design & Community 5BUS1105-0206 15 0 100 0 B Engagement Enterprise 5BUS1080-0206 15 0 100 0 B Product Innovation 5BUS1022-0206 15 0 100 0 B Operations Management for Events 5BUS1114-0206 15 70 30 0 B Placement (Optional) Students who have attained the progression requirements to level 6 may select an optional placement year before commencing their level 6 studies. The award of a sandwich degree will require the successful completion of the placement period and the submission of a placement portfolio which reaches a pass standard. 15

Placement Portfolio 6BUS1088-0901 0 0 100 0 A Level 6 Marketing Pathway Compulsory Modules Industry Practice in Event Management* or 6BUS1153-0901 15 0 100 0 A Strategic Brand Marketing 6BUS1061-0901 15 50 50 0 A Events Impacts & Legacies 6BUS1161-0901 15 50 50 0 A Events and Politics 6BUS1029-0901 15 40 60 0 A Market and Social Research 6BUS1082-0906 30 70 30 0 AB Business Events 6BUS1160-0206 15 0 100 0 B Global Marketing, Ethics and Culture 6BUS1025-0206 15 60 40 0 B Contemporary Issues in Event Management 6BUS1094-0206 15 0 100 0 B *Foundation and other direct entry students should take Business & Commercial Awareness (6BUS0279-0206) in place of Industry Practice ** Industry practice is optional for students returning from placement only, who may instead choose to study Strategic Brand Marketing Level 4 Tourism Pathway Compulsory Modules Professionalism in Events Management 4BUS1047-0906 30 0 100 0 AB The Event Industry 4BUS1007-0901 15 0 100 0 A Tourism and Events: Data Analysis in Practice 4BUS1016-0206 15 0 100 0 B Economics for Business 4BUS1037-0206 15 0 100 0 B The Geography of Travel and Tourism 4BUS1005-0901 15 50 50 0 A 16

Global Perspectives in Tourism and Event 4BUS1046-0901 15 0 100 0 A Management Principles of Tourism Marketing 4BUS1004-0206 15 0 100 0 B Level 5 Tourism Pathway Compulsory Modules The International Tourism Business 5BUS1009-0901 15 0 100 0 A Enhancing Employability in Tourism 5BUS1079-0901 15 0 100 0 A Management Risk Management & Security for Events 5BUS1102-0901 15 0 100 0 A Financial Information for Managers 5BUS1042-0901 15 0 100 0 A The Tourist Market 5BUS1012-0206 15 40 60 0 B Responsible Tourism 1: Society & Culture 5BUS1014-0206 15 40 60 0 B Enterprise 5BUS1080-0206 15 0 100 0 B Event Planning, Design & Community Engagement 5BUS1105-0206 15 0 100 0 B Placement (Optional) Students who have attained the progression requirements to level 6 may select an optional placement year before commencing their level 6 studies. The award of a sandwich degree will require the successful completion of the placement period and the submission of a placement portfolio which reaches a pass standard. Placement Portfolio 6BUS1088-0901 0 0 100 0 A Level 6 Tourism Pathway Compulsory Modules Industry Practice in Tourism*** or 6BUS1154-0901 15 0 100 0 A Visitor Attraction Management 6BUS1050-0901 15 40 60 0 A Events Impacts & Legacies 6BUS1161-0901 15 50 50 0 A Events and Politics 6BUS1029-0901 15 40 60 0 A Strategic Tourism Planning 6BUS1048-0901 15 50 50 0 A 17

Business Events 6BUS1160-0206 15 0 100 0 B Destination Marketing Contemporary Issues in Event Management 6BUS1023-0206 6BUS1094-0206 15 15 50 0 50 70 0 30 B B Responsible Tourism 2: Environment & 6BUS1069-0206 15 50 50 0 B Economy *Foundation and other direct entry students should take Business & Commercial Awareness (6BUS0279-0206) in place of Industry Practice ** Optional for placement students only Honours classification The University has approved structure and assessment regulations common to all programmes. Full details are provided in UPR AS14, Section D. Table 1b Final and interim awards available The programme provides the following final and interim awards: Award Minimum requirements Available at end of Level University Certificate 45 credit points at level 4 4 Certificate of Higher Education International Tourism Management/ Tourism Management/ Event Management/ / Tourism/ Marketing 120 credit points at level 4 4, 5 University Diploma International Tourism Management/ Tourism Management/ Event Management/ Tourism/ Marketing Diploma of Higher Education International Tourism Management/ Tourism Management/ Event Management/ Tourism/ Marketing BA International Tourism Management/ Tourism Management/ Event Management/ Tourism/ Marketing BA (Hons) International Tourism Management/ Tourism Management/ Event Management/ Tourism/ 18 180 credit points including at least 60 at level 5 240 credit points including at least 120 at level 5 300 credit points including 180 at level 6/5 of which 60 must be at level 6 360 credit points including 240 at level 6/5 of which 120 must be at level 6 For language to appear in the suffix, 90 credits of the same language must be successfully completed. 5, 6 5, 6 6 6

Marketing/ Tourism with Language/ Event Management with Language E. Support for students and their learning Students are supported by; A programme/pathway tutor to help students understand the programme structure An induction week at the beginning of each new academic session Overseas Orientation A substantial Student Centre that provides advice on issues such as finance, University regulations, legal matters, accommodation, international student support, etc. Office of Dean of Students, incorporating Chaplaincy, Counselling and Nursery Medical Centre Student Support and Guidance Office to provide academic support A School International and Direct Entry Support Tutor University Disability Advisors An Equal Opportunities Officer A Placement Office An Exchange Programme Coordinator A European and Study Abroad Office A Careers Service for all current students and graduates A Mathematics Drop-in Centre Student representatives on programme committees The Students Union StudyNet, a versatile on-line interactive intranet and learning environment Attractive modern study environments in 3 Learning Resource Centres Guided student-centred learning on StudyNet module sites F. Entry requirements The normal entry requirements for the programme are: For International Tourism Management and Tourism Management pathways: o 280 UCAS points from qualifications which include a minimum of two GCE A levels/avces or one GCE/ AVCE Double Award, or o For International Baccalaureate, a pass diploma with 28 points, or o An overall pass in an Access to Higher Education Diploma with a Merit profile in the top 45 Level 3 Units, to include Grade C equivalence in English language and Mathematics (6 credits in each subject), if not addressed separately, meets the entry requirement for all of our courses, or o Equivalent qualifications to be assessed by the Admissions Tutor For Event Management pathways o 300 UCAS points from qualifications which include a minimum of two GCE A levels/avces or one GCE/ AVCE Double Award, or o For International Baccalaureate, a pass diploma with 30 points, or o An overall pass in an Access to Higher Education Diploma with a Merit profile in the top 45 Level 3 Units, to include Grade C equivalence in English language and Mathematics (6 credits in each subject), if not addressed separately, meets the entry requirement for all of our courses, or o Equivalent qualifications to be assessed by the Admissions Tutor Plus 19

GCSE English Language and Mathematics at grade C or above, or equivalent qualifications. A minimum IELTS score of 6.0* or equivalent (inc. TOEFL 550 PBT (213 CBT, 79 ibt) will be accepted as equivalent to GCSE English Language at grade C. [*IELTS at no lower than 5.5 in every band] Non-standard entry to the programmes The Hertfordshire Business School Undergraduate Admissions Team makes all admissions decisions regarding non-standard applications, including those from elsewhere in the EU and those for direct entry above Level 4. Applicants with prior relevant undergraduate study and who meet the necessary English and Mathematics requirements are eligible to be considered for entry to the programme at Level 5 or Level 6. They should have 120 credit points at Level 4 or equivalent to join at Level 5, plus a further 120 credit points at Level 5 or equivalent to join at Level 6. The modules making up the previous 120 credit points of study must normally be passed at the first attempt and should contribute to an overall average grade of at least a 2(i) (60%). The programme is subject to the University's Principles, Policies, Regulations and Procedures for the Admission of Students to Undergraduate and Taught Postgraduate Programmes and will take account of University policy and guidelines for assessing accredited prior certificated learning (APCL) and accredited prior experiential learning (APEL) Section 2 Programme management Relevant QAA subject benchmarking statements Hospitality, Leisure, Sport and Tourism Date of validation/last periodic review March 10 Date of production/ last revision of PS February 2015 Relevant intakes Level 4 entering September 2015 Administrative School Hertfordshire Business School Table 3 Course structure Course details 20

Course code Course description JACS BSTMAN BSEVMGT Course Instances BA (Hons) Tourism management BA (Hons) Event Management N800 N300 Instances code Intake Stream Instances Year Location: Mode of study BTM1S Tourism Management 1 Hatfield Full-time/sandwich BTM2S Tourism Management 2 Hatfield Full-time/sandwich BTM3F Tourism Management 3 Hatfield Full-time BTM3S Tourism Management 3 Hatfield Sandwich Placement/Study Abroad BTM4S Tourism Management 4 Hatfield Sandwich BTM1P BTM2P BTM3P BTM4P BTM5P ITM1S ITM2S ITM3S ITM4S Tourism Management (Part-Time) Tourism Management (Part-Time) Tourism Management (Part-Time) Tourism Management (Part-Time) Tourism Management (Part-Time) International Tourism Management International Tourism Management International Tourism Management International Tourism Management 1 Hatfield Part-time 2 Hatfield Part-time 3 Hatfield Part-time 4 Hatfield Part-time 5 Hatfield Part-time 4 Hatfield Full-time/sandwich 1 Hatfield Full-time/sandwich 2 Hatfield Sandwich Placement/Study Abroad 4 Hatfield Sandwich EVMGT1S Event Management 1 Hatfield Full-time/sandwich EVMGT2S Event Management 2 Hatfield Full-time/sandwich EVMGT3F Event Management 3 Hatfield Full-time EVMGT3S Event Management 4 Hatfield Sandwich Placement/Study Abroad EVMGT4S Event Management 4 Hatfield Sandwich EVMGT1P Event Management (Part-Time) 1 Hatfield Part-Time EVMGT2P Event Management 2 Hatfield Part-Time 21

EVMGT3P EVMGT4P EVMGT5P EVMAMK1S EVMAMK2S EVMAMK3F EVMAMK3S EVMAMK4S EVMAMK1P EVMAMK2P EVMAMK3P EVMAMK4P EVMAMK5P EVMATU1S EVMATU2S EVMATU3F EVMATU3S EVMATU4S EVMATU1P EVMATU2P EVMATU3P EVMATU4P EVMATU5P (Part-Time) Event Management (Part-Time) Event Management (Part-Time) Event Management (Part-Time) Marketing Marketing Marketing Marketing Marketing Marketing (Part-Time) Marketing (Part-Time) Marketing (Part-Time) Marketing (Part-Time) Marketing (Part-Time) Tourism Tourism Tourism Tourism Tourism Tourism (Part-Time) Tourism (Part-Time) Tourism (Part-Time) Tourism (Part-Time) Tourism (Part-Time) 3 Hatfield Part-Time 4 Hatfield Part-Time 5 Hatfield Part-Time 1 Hatfield Full-time/sandwich 2 Hatfield Full-time/sandwich 3 Hatfield Full-time 3 Hatfield Sandwich Placement/Study Abroad 4 Hatfield Sandwich 1 Hatfield Part-Time 2 Hatfield Part-Time 3 Hatfield Part-Time 4 Hatfield Part-Time 5 Hatfield Part-Time 1 Hatfield Full-time/sandwich 2 Hatfield Full-time/sandwich 3 Hatfield Full-time 3 Hatfield Sandwich Placement/Study Abroad 4 Hatfield Sandwich 1 Hatfield Part-Time 2 Hatfield Part-Time 3 Part-Time 4 Part-Time 5 Part-Time 22

March 10 Level 4 entering The programme is managed by; The Dean of School The Head of Department The Head of UG Development Programme Tutors who are responsible for the day to day management and who advise students on the programme as a whole An Admissions Tutor, with specific responsibility for open days and selection Module Coordinators who are responsible for individual modules A Placements Office to assist with the procurement of placements A programme committee, the membership of which includes student representatives from each level of study and key members of the Business School Programme-specific assessment regulations The programme is compliant with the University's generic assessment regulations (Structure and Assessment Regulations for Academic Programmes, UPR AS14) Other sources of information Definitive Module Documents Module Guides Programme Handbook A-Z guide http://www.studynet1.herts.ac.uk/ptl/common/support.nsf/support?readform University of Hertfordshire Course website: http://www.herts.ac.uk/courses/ QAA Benchmark Statement website: http://www.qaa.ac.uk/assuringstandardsandquality/subject-guidance/pages/subject-benchmarkstatements.aspx The Framework for Higher Education Qualifications in England, Wales and Northern Ireland, 2008: http://www.qaa.ac.uk/assuringstandardsandquality/qualifications/pages/default.aspx SEEC Credit Level Descriptors for Further and Higher Education 2010: http://www.seec.org.uk/sites/seec.org.uk/files/seec%20level%20descriptors%202010.pdf External Quality Review report website: http://www.qaa.ac.uk/reviews/reports/instreports.asp?ukprn=10007147 Professional or Statutory Regulatory Body information: <insert URL> UNISTATS website: http://www.unistats.com/ University of Hertfordshire Academic Quality website: (StudyNet Staff Department Lists Academic Quality Office) Structure & Assessment Regulations - Undergraduate & Taught Postgraduate Programmes, UPR AS14: http://sitem.herts.ac.uk/secreg/upr/as14.htm Learning and Teaching Policy and Graduate Attributes, UPR TL03: http://sitem.herts.ac.uk/secreg/upr/tl03.htm Admissions - Undergraduate & Taught Postgraduate Students, UPR SA03: http://sitem.herts.ac.uk/secreg/upr/sa03.htm Academic Quality, UPR AS17: http://sitem.herts.ac.uk/secreg/upr/as17.htm Index of UPRs for students: http://sitem.herts.ac.uk/secreg/upr_azlist_info.htm Information on Programme and Module External Examiners http://www.studynet1.herts.ac.uk/ptl/common/studentcentre.nsf/teaching+documents/184a221e5 EECA6B780257A5C00250BA9?OpenDocument 23

Other information relevant to the programme None. University policies relevant to the Programme The University undertakes to use all reasonable endeavors to deliver, assess and administer this programme in accordance with this Programme Specification. At the same time it is recognised that it is in the nature of academic developments that changes, for example to the structure, curriculum, and assessment of a programme may be necessary in order to ensure that the programme remains up to date, in response to issues raised as a result of on-going monitoring and evaluation, and/or in order to conform to new regulatory requirements imposed by this institution, by professional or statutory bodies, or by national or governmental bodies. The programme operates within the guidelines and policies relating to equal opportunities and environmental issues which may be agreed from time to time by the Board of Governors and/or the Academic Board of the University. Where the programme is offered in collaboration with another institution these policies and guidelines will normally be those of the partner institution. The programme operates in accordance with the University's Regulations Governing Studies Involving the Use of Human Subjects (UPR RE01) agreed from time to time by the Academic Board of the University. However, where the programme is offered in collaboration with another institution (for example through a franchise arrangement for all or part of the programme) then specific approval must be obtained from the University for the operation of the programme within ethical guidelines prepared by the partner institution. The partner institution will be responsible for all insurance liability in connection with the observance of ethical guidelines. Signed... Date 4 th March 2015 Denise Ball Associate Dean of School (Academic Quality Assurance) If you would like this information in an alternative format please contact: Alethea Bradley (Tourism Management; International Tourism Management) a.d.bradley@herts.ac.uk; Nika Balomenou (Event Management) n.balomenou@herts.ac.uk 24

Level 5 Level 4 BA (Honours) Tourism Management and BA (Honours) Tourism Management (Sandwich) Table 2: Development of Pathway Learning Outcomes in the Compulsory Constituent Modules This map identifies where the programme learning outcomes are assessed in the compulsory constituent modules. It provides (i) an aid to academic staff in understanding how individual modules contribute to the programme aims (ii) a checklist for quality control purposes and (iii) a means to help students monitor their own learning, personal and professional development as the programme progresses. Level 6 Programme Learning Outcomes (as identified in section 1 and the following page) Knowledge and Understanding Intellectual Skills Practical Skills Transferable Skills Module titles Code A1 A2 A3 A4 A5 A6 A7 B1 B2 B3 B4 B5 C1 C2 C3 D1 D2 D3 D4 D5 D6 Professionalism in Tourism Management 4BUS1048 Principles of Tourism Marketing 4BUS1004 Introduction to Business Operations 4BUS1020 The Geography of Travel & Tourism 4BUS1005 Tourism & Events: Data Analysis in 4BUS1016 Practice The International Tourism Business 5BUS1009 Enhancing Employability in Tourism 5BUS1079 Responsible Tourism 1: Society & Culture 5BUS1014 Managing People B 5BUS1087 Enterprise 5BUS1080 Strategic Tourism Planning 6BUS1048 Visitor Attraction Management 6BUS1050 Contemporary Issues in Tourism 6BUS1091 Management Responsible Tourism 2: Environment and 6BUS1069 Economy Industry Practice in Tourism Management 6BUS1154 Key: Learning Outcome which is assessed as part of the module V1.5/Main Programme Specification/ August 2012/ AS 25

Level 5 Level 4 BA (Honours) International Tourism Management (Sandwich) and/or (With a Year s Study Abroad) Table 2: Development of Pathway Learning Outcomes in the Compulsory Constituent Modules This map identifies where the programme learning outcomes are assessed in the compulsory constituent modules. It provides (i) an aid to academic staff in understanding how individual modules contribute to the programme aims (ii) a checklist for quality control purposes and (iii) a means to help students monitor their own learning, personal and professional development as the programme progresses. Level 6 Programme Learning Outcomes (as identified in section 1 and the following page) Knowledge and Understanding Intellectual Skills Practical Skills Transferable Skills Module titles Code A1 A2 A3 A4 A5 A6 A7 B1 B2 B3 B4 B5 C1 C2 C3 D1 D2 D3 D4 D5 D6 Professionalism in Tourism Management 4BUS1048 Principles of Tourism Marketing 4BUS1004 Introduction to Business Operations 4BUS1020 The Geography of Travel & Tourism 4BUS1005 Tourism & Events: Data Analysis in 4BUS1016 Practice Global Perspectives in Tourism and Event 4BUS1046 Management or Language The International Tourism Business 5BUS1009 Enhancing Employability in Tourism 5BUS1079 Responsible Tourism 1: Society & Culture 5BUS1014 Cross-cultural Management 5BUS1054 Enterprise 5BUS1080 Strategic Tourism Planning 6BUS1048 Service Operations Management 6BUS1105 Contemporary Issues in Tourism 6BUS1091 Management Responsible Tourism 2: Environment and 6BUS1069 Economy Industry Practice in Tourism Management 6BUS1154 Key: Learning Outcome which is assessed as part of the module V1.5/Main Programme Specification/ August 2012/ AS 26

Level 6 Level 5 Level 4 BA (Honours) BA (Honours) Event Management (Sandwich) Table 2: Development of Pathway Learning Outcomes in the Compulsory Constituent Modules This map identifies where the programme learning outcomes are assessed in the compulsory constituent modules. It provides (i) an aid to academic staff in understanding how individual modules contribute to the programme aims (ii) a checklist for quality control purposes and (iii) a means to help students monitor their own learning, personal and professional development as the programme progresses. Programme Learning Outcomes (as identified in section 1 and the following page) Knowledge and Understanding Intellectual Skills Practical Skills Transferable Skills Module titles Code A1 A2 A3 A8 A9 A10 A11 B1 B2 B3 B4 B5 C1 C2 C3 D1 D2 D3 D4 D5 D6 Professionalism in Event Management 4BUS1047 The Event Industry 4BUS1007 Principles of Marketing 4BUS1010 Image, Paper, Text, Screen: Working with 4MMF1053 Media Tourism & Events: Data Analysis in 4BUS1016 Practice Global Perspectives in Tourism and 4BUS1046 Event Management Risk Management & Security for Events 5BUS1102 Enhancing Employability in Event 5BUS1083 Management Financial Information for Managers 5BUS1042 Event Planning, Design & Community Engagement 5BUS1105-0206 Managing People 5BUS1037 Enterprise 5BUS1080 Contemporary Issues in Event Mgt 6BUS1094 Sponsorship, Partnership and Finance 6BUS1063 (optional against dissertation) Industry Practice in Event Management 6BUS1153 Events & Politics 6BUS1029 Key: Learning Outcome which is assessed as part of the module V1.5/Main Programme Specification/ August 2012/ AS 27