Course or Program Campus-Wide Tutoring (CWT) Form completed by Jason Berner



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Student Learning Outcomes Assessment Form Instructional Programs Complete one form for each course and one for each program. Include with your SLOA Report and turn in with your Program Review. For instructions see Appendix G of the Program Review Instruction Manual. Department: Academic Skills Semester _Fall 2010 Course or Program Campus-Wide Tutoring (CWT) Form completed by Jason Berner If this form is for a course, does this course satisfy a CCC GE requirement as listed in the Catalog? Yes or No. If yes, check which one(s) apply. (If you don t know check the Catalog.) A. Language & Rationality English Composition Oral Communication & Critical Thinking B. Natural Science w/ Lab H. Physical Education Activity C. Arts and Humanities I. Mathematics Proficiency D. Social Sciences J. Computer Literacy F. American Institutions K. Cultural Pluralism G. Health Education L. Information Competency Instructions--This report consists of 2 parts: Part 1 is an overall summary or your assessment results and recommendations. You may wish to complete the detailed analysis in Part 2 before Part 1. Part 2 includes the outcome by outcome detailed results. Please complete all sections of the form. It is very important that you identify whether or not each of the outcomes satisfies a GE or Core Competency Outcome and if it does then indicate which one. See the lists attached on page 4. Columns one, two and three should be the same as your SLO Plans submitted to CIC. If they are different from your original SLO Plans, please indicate and in Part 1, #5 briefly explain why you made the changes. PART 1: Summary of Assessment Results (overall) and Recommendations. (Add additional comments/pages if needed.) Please answer the following: 1. In general, did the assessment results meet your expectations or criteria as described in your SLO plans? Not at all X To some extent Mostly Yes. 2. If not, list the reasons why you think the assessment results fell short of you criteria. For the first outcome, we met our objective: Students who used tutoring were retained at a higher rate and achieved greater success than students who did not use tutoring. We did not, however, INCREASE the rates of retention and success from the previous program review. For the second outcome, we did NOT achieve the results that we expected based on previous benchmarking. Part of the problem seems to stem from the fact that there is a great deal of fluctuation from semester to semester in things like re-enrollment and persistence. During the benchmarking period, for example, we looked at data from fall 2006. For some reason, the persistence rate of students who used tutoring that semester was 69.7%; this was not only substantially higher than the rates for the other two semesters benchmarked (fall 2005: 51.9%; spring 2006: 49.7%), but it is also the highest SLOA Form Instructional Programs, CCC page 1 of 5

persistence rate that has been achieved so far (the next highest rate was actually achieved during the current assessment period in fall 2008, but that was only 60.9%). Assuming fall 2006 was an outlier, we can state with some confidence that this period s results are probably consistent with what we would expect to see in any given assessment period. 3. Identify strategies or changes that you can employ inside or outside of the classroom that might improve student learning. 4. Identify strategies or changes that (1) your department; (2) your division; (3) student, library or learning support services; or (4) campus resources (human, physical, technological, financial) could employ that might improve student learning. For the first outcome, over the next program review period, we plan to examine disaggregated data to see which individual courses (if any) have small (or negative) differences in retention and success between those who use tutoring and those who do not, and we will conduct additional training for tutors who work with these subjects and we will consult with relevant faculty to improve results. For the second outcome, we will re-evaluate success criteria. We will also have tutors explicitly remind students to register and encourage students in basic-skills classes and other sequential classes to continue with their studies in those subjects 5. Include any additional comments. If you changed your SLO Plans from those you submitted to CIC with your Course Outline, briefly explain why. SLOA Form Instructional Programs, CCC page 2 of 5

PART 2: Detailed report of assessment results. Add additional pages/outcomes if needed. The first three columns (Outcome, Assessment Method, Criteria) should be the same as your SLO Plans you submitted to CIC with your course outline. (Optional only if you wish. If any of your outcomes have sub-sections you would like to address separately, just place your cursor in the cell under Recommendations and hit the tab key. A new row will appear. Use this for entering sub-section results. Repeat as often as needed.) Your first learning outcome (refer to the last page for a list of GE and Core Competency SLOs) Does this outcome measure any of the SLO GE categories? See attached list. Yes or No. If yes which ones, indicate number(s) Does this outcome measure any of the Core Competencies? See attached list. Yes or No If yes which ones, indicate letter(s) Is the Outcome, Assessment Method and Criteria the same as you submitted to CIC with your course outline? Yes or No (If No, explain in Part 1, #5.) 1 Outcome 2 Assessment 3 Criteria 4 Assessment Results 5 Recommendations The retention and success rate of students who use tutoring services will be at least as high as those for students who do not use tutoring services. Method Data will be collected and analyzed; CWT will examine results in classes for which at least 15 students used CWT services. Retention and success rates for users and non-users will be calculated. The rates of those who use tutoring will be higher than the rates of those who do not. Complete data has been compiled for the spring 2007 fall 2008 semesters (not including summers). During this period, the retention rate for students who used tutoring was 84.3%, compared to 71.4% for students who did not use tutoring (+12.9%); the respective success rates were 71.4% and 56.1% (+15.3%). We continue to achieve the desired results and will continue collecting this data. Over the next program review period, we plan to examine disaggregated data to see which individual courses (if any) have small (or negative) differences in retention and success between those who use tutoring and those who do not, and we will conduct additional training for tutors who work with these subjects to improve results. Your second learning outcome (refer to the last page for a list of GE and Core Competency SLOs) Does this outcome measure any of the SLO GE categories? See attached list. Yes or No. If yes which ones, indicate number(s) Does this outcome measure any of the Core Competencies? See attached list. Yes or No If yes which ones, indicate letter(s) A,C,D,E,F,H Is the Outcome, Assessment Method and Criteria the same as you submitted to CIC with your course outline? Yes or No (If No, explain in Part 1, #5.) 1 Outcome 2 Assessment 3 Criteria 4 Assessment Results 5 Recommendations Students who use tutoring will reenroll in CCC courses in subsequent semesters, and they will persist to higher-level courses. Method Data on reenrollment (students taking at least one CCC course within a year of completing the course for which they were tutored), persistence (students enroll in a Re-enrollment rate will be at least 87.6%, persistence rate will be at least 60%, and significant persistence will be at least 70%. Re-enrollment rate: 85.0% Persistence rate: 52.0% Significant persistence: 56.6% Re-evaluate success criteria. Tutor-training/supervision: Have tutors explicitly remind students to register and encourage students in basic-skills classes and other sequential classes to continue with their studies in those subjects. SLOA Form Instructional Programs, CCC page 3 of 5

subsequent course in the same discipline), and significant persistence (the persistence rate in ACSKL classes, ESL classes, ENGL142B, MATH118, MATH120, and foreign language classes) will be collected and analyzed.. General Education Student Learning Outcomes, Contra Costa College, Established by the GE-SLO Committee, 2006-2007. For each course outcome, identify which (if any) of the following GE-SLOs apply. GE-Core Competency Committee will use this information in their campus-wide outcomes assessment report. This is very important. Use your own judgment to determine which GE category matches up with each of your outcomes. If none of these categories match your outcome then indicate by circling no. 1. English Composition: Students will communicate effectively in writing using standard English 2. Critical Thinking: Students will increase their ability to objectively analyze the information flow that comes to them from the media, friends and family. 3. Oral Communication: Students will be confident and capable oral communicators 4. Art and Literature: Students will understand the nature and value of the arts and literature. 5. Humanities, Values and Ethics. Students will become more self-aware and self-reflective personally and socially of the values operative in their own and others lives. 6. Information Competency: Students will both recognize when information is needed and be able to locate, evaluate, synthesize, use and communicate information. 7. Computer Literacy: Students will use computer technology for communication and information retrieval. 8. Quantitative Reasoning: Students will accurately comprehend, analyze and manipulate quantitative information. 9. Physical Science: Students will learn the bases of physical laws and an appreciation for the difference between physical laws and our models of them and how physical laws are reflected in natural processes. 10. Biological Science: Students will understand the scientific processes used to gain understanding of the structure and function of the living world. SLOA Form Instructional Programs, CCC page 4 of 5

11. Health Education: Students will understand elements of health and be able to articulate a plan for maintenance of health across the life span. 12. Physical Education: 13. Social and Behavioral Sciences: Students will understand and apply the methodologies of the disciplines to analyze social and behavioral issues. 14. History: 15. American Institutions and Ideals: Students will develop the knowledge and understanding necessary to be informed and engaged citizens. 16. Cultural Pluralism: Students will gain the knowledge necessary to understand and appreciate the dynamics of the many contemporary cultures of the 21 st century. College-wide Core Competencies, Contra Costa College, Established at All College Day, 2005. For each outcome, identify which (if any) of the following Core Competencies apply. The GE-Core Competency Committee will use this information in their campus-wide outcomes assessment report. This is very important. Use your own judgment to determine which Core Competency category matches up with each of your outcomes. If none of these categories match your outcome then indicate by circling no. Students at Contra Costa College will develop: A. Attitudes and interpersonal skills to succeed in any professional or social situation. B. Reading, writing, computational and technology skills. C. Critical thinking skills to locate, analyze, and apply information. D. Ethical consciousness to evaluate and respond to situations. E. Appreciation for diverse cultures. F. Curiosity and inquisitiveness for knowledge and learning. G. Aesthetic awareness. H. Mastery of discipline content appropriate to the program. SLOA Form Instructional Programs, CCC page 5 of 5