REGULATORY BOARDS DISCIPLINARY ACTION REPORT JANUARY 2015



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FOR IMMEDIATE RELEASE CONTACT: KEVIN WALTERS 615-253-8941 (office) Kevin.Walters@tn.gov REGULATORY BOARDS DISCIPLINARY ACTION REPORT JANUARY 2015 ACCOUNTANCY Zachery Armour, Olive Branch, MS Operating an accounting firm without proper licensure Civil Penalty of $1,000 Shannon Quon, Los Angeles, CA Operating an accounting firm without proper licensure Civil Penalty of $1,700 and probation for two (2) years ALARM SYSTEMS CONTRACTORS BOARD The Alarm Company, Germantown, TN Engaging in the security alarm business under a name other than the certification name $2,000 Civil Penalty AV Plus, LLC, Lebanon, TN $1,000 Civil Penalty AMP Security, American Fork, UT Engaging in the security alarm business under a name other than the certification name and fraudulent or dishonest dealing $5,000 Civil Penalty Defender Security Company, Indianapolis, IN Failure to register alarm employees within thirty (30) days from the employment date $1,500 Civil Penalty

Security Central Network, LLC, Lexington, TN for CCTV & monitoring, and displaying incorrect license number on the company advertisement $2,000 Civil Penalty Simplexgrinnell, LP, Allowed alarm employee continued working after his qualifying agent s license expired $500 Civil Penalty Unlimited Security, Inc., Participate in a joint venture with unlicensed company $1,000 Civil Penalty Daniel B. Lehman, Rock Hill, SC Failure to submit alarm employees termination notices within thirty (30) days from the termination date $100 Civil Penalty Darryl E. Flippen, Russellville, KY Failure to submit alarm employees termination notices within thirty (30) days from the termination date $100 Civil Penalty David C. Wallis, Johnson City, TN Failure to submit alarm employees transfer notices within thirty (30) days from the termination date $100 Civil Penalty Jack D. Cantrell, Irving, TX Failure to submit alarm employee termination notice within thirty (30) days from the termination date $50 Civil Penalty Matthew W. McKinstry, Failure to submit alarm employees termination notices within thirty (30) days from the termination date $100 Civil Penalty Michael T. Berlinger, Failure to submit alarm employee termination notice within thirty (30) days from the termination date $50 Civil Penalty Paul A. Weaver Jr., Ringgold, GA Failure to submit alarm employee termination notice within thirty (30) days from the termination date $50 Civil Penalty

Samuel T. Stoler, Plymouth Meeting, PA Failure to submit alarm employees termination notices within thirty (30) days from the termination date $200 Civil Penalty Stephen W. Roland, Alarm employee continued working after his qualifying agent license expired $1,000 Civil Penalty ARCHITECTURAL AND ENGINEERING EXAMINERS No actions taken. AUCTIONEER Global Estate Solutions, Powell, TN TCA 62-19-102 (Complaint #201400988) $500 Civil Penalty Global Estate Solutions, Powell, TN TCA 62-19-102 (Complaint #201401691) $500 Civil Penalty The Great South Auction Group, Savannah, TN TCA 62-19-112 $750 Civil Penalty BOARD FOR LICENSING CONTRACTORS Metro Construction Services, LLC, Goodlettsville, TN $250 Civil Penalty Billy Ramey DBA Pinson Home Repair, Pinson, TN Poor workmanship $2,200 Civil Penalty Dennis & Company, GC, LLC, Failure to complete projects License revoked

BOARD OF EXAMINERS FOR LAND SURVEYORS No actions taken. BOARD OF FUNERAL DIRECTORS AND EMBALMERS Allen Funeral Home, Inc., Morristown, TN Failed to adhere to regulations concerning the right to control the disposition of the decedent s remains, the funeral establishment knew or had reason to know that the person did not have the right of disposition, and violated Tennessee rules and regulations governing funeral directing $250 Civil Penalty and $400 Investigation Costs Anderson Funeral Home, Gallatin, TN False or misleading advertising $250 Civil Penalty Appalachian Funeral Home & Cremation Services, Johnson City, TN Misplaced cremation authorization forms and multiple cremation authorization forms were not dated $250 Civil Penalty Boyd Funeral Home, Ashland City, TN Failed to adhere to regulations concerning the right to control the disposition of the decedent s remains and the funeral establishment knew or had reason to know that the person did not have the right of disposition $500 Civil Penalty and $500 Investigation Costs Covenant Crematory, Chattanooga, TN A decedent was cremated without the authorizing agent s signature on the form, used a cremation authorization form that had not been approved by the Board and did not have a funeral director s signature on it, failed to properly maintain its crematory log, failed multiple times to place a permanent identification device in an urn before placing the cremated remains in the urn, and failed to respond within the time specified after receiving notice of an open complaint $1,500 Civil Penalty M. J. Edwards Whitehaven Funeral Chapel, Guilty of immoral or unprofessional conduct (lost the body of an infant who was in the funeral establishment s care) $1,000 Civil Penalty N. H. Owens & Son Funeral Home,

Funeral establishment s website listed unlicensed individuals as morticians which either gave or tended to give the impression that the persons were licensed or entitled to practice as funeral directing or embalming $250 Civil Penalty Smart Cremation, Engaged in the operation of a funeral establishment on numerous occasions while establishment license was expired $1,950 Civil Penalty V. E. Parham and Son Funeral Home, Springfield, TN Engaged in the operation of a funeral establishment while the establishment license and the funeral director and embalmer licenses of the manager were expired, establishment unreasonably delayed the filing of a certificate of death, failed to submit records kept in the normal course of business, and establishment s price lists were not accurate or complete $750 Civil Penalty BURIAL SERVICES Greenelawn Memory Gardens, Inc., Greeneville, TN Failed to establish and deposit moneys into a preneed funeral trust for sales of funeral merchandise, failed to register as a preneed seller, employee failed to register as a preneed sales agent, and failed to deposit moneys into cemetery trust within the time specified $750 Civil Penalty Hillcrest Memorial Cemetery, Inc., Dandridge, TN Failed to deposit moneys into trust, failed, within the time specified, to deposit moneys into trust and file annual reports, failed to properly maintain monuments, markers, and graves, omitted specific language statutorily required on cemetery contracts, failed to update the master map, and failed to maintain a statutorily required listing, log, or record of burials performed at the cemetery $3,700 Civil Penalty Mountain View Memorial Gardens, Decatur, TN Failure of the cemetery company to maintain its cemetery so as to reflect respect for the memory of the dead in keeping with the reasonable sensibilities of survivors of those whose remains are interred in the cemetery $500 Civil Penalty Smith Brothers Funeral Directors,

Failed to keep and maintain accurate accounts, books, and records of all preneed funeral contract and prearrangement insurance policy transactions, failed to file annual report within the time specified, and failed to refund excess funds to the purchaser, purchaser s estate or otherwise named beneficiary $1,500 Civil Penalty Spring City Memorial Gardens, Spring City, TN Failure of the cemetery company to maintain its cemetery so as to reflect respect for the memory of the dead in keeping with the reasonable sensibilities of survivors of those whose remains are interred in the cemetery and failed to update the master map $750 Civil Penalty Wilson County Funeral Home and Memorial Park, Lebanon, TN Payments received by the funeral home for preneed funeral contracts were not fully deposited into the trust fund, funds were not deposited with the trustee within the time specified, provided discounts on preneed funeral contracts, charged a processing fee on preneed funeral contracts, and provided an incorrect trustee s name to the consumers. $10,900 Civil Penalty COLLECTION SERVICES No actions taken. COSMETOLOGY & BARBER EXAMINERS BOARD Another Level Full Service Salon II, Jackson, TN ; ID tag violations D & D Nails, Smyrna, TN $2,000 civil penalty Sabouathone Nhung Tuyet, Clarksville, TN Providing services not authorized by license Cool Springs Nails, Brentwood, TN ; providing services not authorized by license $250 civil penalty Diva Nails, Mt. Juliet, TN ; ID tag violation; sanitation violations

$750 civil penalty Nails 1st, Portland, TN Providing services not authorized by license Thuy Thi Nguyen, Portland, TN Providing services not authorized by license $250 civil penalty Phuoc Ba Le, $250 civil penalty Linh Yen Lai, Brentwood, TN ; providing services not authorized by license Huong Thi Lien Nguyen, Knoxville, TN ID tag violation $250 civil penalty Kevin Binh Nguyen, Hendersonville, TN ; ID tag violation $2,250 civil penalty Kim's Nails, Clarksville, TN Duy Trieu, $2,250 civil penalty Elegant Nails, Murfreesboro, TN Nails Desire Salon, Murfreesboro, TN ; no manager present; ID tag violation $750 civil penalty Trang Phan, Murfreesboro, TN Ecco Salon, LLC, Franklin, TN License/Inspection sheet not posted; ID tag violation

Cam Cao, $250 civil penalty Avalon Nails & Spa, Jackson, TN ID tag violations; sanitation violations Tarra Dinh, Antioch, TN Amee Christiana Parker, Jackson, TN ; ID tag violation Tips & Toes Spa, Murfreesboro, TN Providing services not authorized by license; sanitation violations Idol Nails, Franklin, TN ID tag violation; individual license not properly displayed $250 civil penalty Keith Hall, Spring Hill, TN Aubrey M. Brown, $250 civil penalty Iconic Nail Spa, Spring Hill, TN Providing services not authorized by license Trung V. Vu, Jackson, TN Thien Vu, Jackson, TN Jurairat Edwards, Murfreesboro, TN Providing services not authorized by license, sanitation violations $750 civil penalty

Chau Miny Pham, Knoxville, TN ID tag violation $250 civil penalty Norma's Salon, Cleveland, TN ID tag violation, sanitation violations, inspection sheet not displayed First Clazz Styling Salon, ; sanitation violations Hollywood Hair Salon, GEOLOGY REGISTRATION PROGRAM No actions taken. HOME INSPECTOR LICENSING PROGRAM William Taylor Buffington, Brandon, MS Failed to continuously maintain General Liability Insurance and Errors and Omissions Insurance Voluntary surrender of license Derek Arthur Manning, Chattanooga, TN Failed to continuously maintain General Liability Insurance and Errors and Omissions Insurance. Agreed Voluntary Surrender LOCKSMITH LICENSING PROGRAM Access Unlimited, Morristown, TN Unlawful employments $500 Civil Penalty Bradley Bryant, Morristown, TN $250 Civil Penalty Samuel P. Mays, Jefferson, TN $250 Civil Penalty

MOTOR VEHICLE COMMISSION Autogate of Nashville, LLC, Temporary Tag Log Violation $2,000 Civil Penalty Burnett s Automotive, Murfreesboro, TN Issuing More Than Two Temporary Tags and Failure to Respond $2,000 Civil Penalty American Motors of Jackson, Jackson, TN Issuing More Than Two Temporary Tags $500 Civil Penalty John Cochran, Lyles, TN Unlicensed Activity $1,300 Civil Penalty Southern Auto Exchange, Smyrna, TN Open Titles $1,500 Civil Penalty Road Star Auto Sales, Inc., Temporary Tag Log Violation $1,000 Civil Penalty Mountain View Ford Lincoln, Chattanooga, TN Failure to Retain Trade In Before Financing Approval $5,000 Civil Penalty PRIVATE INVESTIGATION COMMISSION Lisa H. Vanstory, Lebanon, TN $250 Civil Penalty PRIVATE PROBATIONS SERVICES No actions taken. PRIVATE PROTECTIVE SERVICES Robert M. Lawhorn, Knoxville, TN Failure to notify of arrest within thirty (30) days Suspension for one (1) year and $500 Civil Penalty plus hearing and investigatory costs

REAL ESTATE APPRAISERS Charles E. Mason, Jr., Newport, TN Criminal convictions substantially related to the qualifications, functions, and duties of an appraiser. Revocation of certification and investigatory and hearing costs Robert Rhea Taylor, Maryville, TN Certification as an appraiser suspended in accordance with Tenn. Code Ann. 56-1-312 Suspension Elvin R. Hoover, Bartlett, TN In an appraisal report, the following violations were found: highest and best use is not properly analyzed, relevant characteristics about improvements were not adequately discussed or analyzed, the sales comparison opinions, analysis and conclusions were not properly supported, and the site value was not supported. A fifteen (15) hour Residential Market Analysis and Highest and Best Use Course, and a fifteen (15) hour Residential Appraiser Site Valuation and Cost Approach Course. REAL ESTATE COMMISSION Gary L. Baker, Johnson City, TN Failure to list firm name and telephone number conspicuously on each page of website. $1,000 Civil Penalty & attend one (1) regularly scheduled meeting of the Tennessee Real Estate Commission (in its entirety) within one hundred eighty (180) days of Respondent s execution of order. James Wesley Wes Shields, Johnson City, TN Failure to list firm name and telephone number conspicuously on each page of website. $500 Civil Penalty and attend one (1) regularly scheduled meeting of the Tennessee Real Estate Commission (in its entirety) within one hundred eighty (180) days of Respondent s execution of order. Marilyn Cox, Atlanta, GA $500 Civil Penalty and Cease and Desist from all such unlicensed activities. Teague Hunter, Atlanta, GA $500 Civil Penalty and Cease and Desist

Robert Bobby S. Powers, Clarksville, TN Failure to supervise $1,000 Civil Penalty and attend one (1) regularly scheduled meeting of the Tennessee Real Estate Commission (in its entirety) within one hundred eighty (180) days of Respondent s execution of order. Thomas L. Marchbanks, Germantown, TN Failure to diligently exercise reasonable skill and care in providing service to all parties to the transaction $1,000 Civil Penalty and attend one (1) regularly scheduled meeting of the Tennessee Real Estate Commission (in its entirety) within one hundred eighty (180) days of Respondent s execution of order. Billy Bill Joe Stewart, Germantown, TN Failure to supervise $1,000 Civil Penalty and attend one (1) regularly scheduled meeting of the Tennessee Real Estate Commission (in its entirety) within one hundred eighty (180) days of Respondent s execution of order. Joan Joni Alice Eldredge, Chattanooga, TN Failure to respond to the complaint $1,000 Civil Penalty and attend one (1) regularly scheduled meeting of the Tennessee Real Estate Commission (in its entirety) within one hundred eighty (180) days of Respondent s execution of order. Monte Mohr, Advertising violations $500 Civil Penalty plus costs SCRAP METAL DEALERS No actions taken. SOIL SCIENTISTS No actions taken.

The following individuals have had their licenses suspended in accordance with Tenn. Code Ann. 36-5-706 or Tenn. Code Ann. 56-1-313: Board of Cosmetology & Barber Examiners Merrick Marion Tracy Beam Diana Brassfield Nederland, TX Amanda Chisnell Cadiz, OH Jennifer Debose Megan Foster Murfreesboro, TN Leah Gilliam Gruetli Laager, TN Hollyann Hullender Apison, TN Ricky Huynh Stanton, CA Jelani Kones Cynthia McIvor Cleveland, TN Manalin Milne Clarksville, TN Misty Morgan La Vergne, TN John Mullally Safiyyah Nabaa Hermitage, TN Dana Parrish Nesbit, MS Temeka Rutledge Woodlawn, TN Shannon Simmons Knoxville, TN Jonathan Smith Washington, NC Catherine Summers Chattanooga, TN Tiffany W. McCartney Bradford, TN Terena Wilcox Benton, TN Thais Williams Clarksville, TN Shawnia Davis Kristina Day Atlanta, GA Shatina Hennings Stacy Sullivan Jackson, TN Melody Coats Cookeville, TN Lucy Collins Heather Copson Tami Fuller Huntsville, AL Sarah Goss Southaven, MS Tanya Johnson Brandi Lambidonis Woodbury, TN Charnell Lane Kingsport, TN Mary Leonard Bradyville, TN Christina Meyer Monica Miller Candace Robbins Henderson, TN Shelley Ronka Knoxville, TN Ambermoia Rounds Elizabeth Sisco Bremen, AL Anedra Smith

Erin Weist Christopher Batts Hurley Smith Christina Carroll Apryl Nesbitt Misty Pittman Martez Wilson Murfreesboro, TN Ashland, TN Tupelo, MS Bowling Green, KY Raleigh, TN Ripley, TN Clarksville, TN Locksmith Licensing Program Roger Gains Gulf Shores, AL Motor Vehicle Commission Kennedy Dixon Jackson, TN Richard McCarthy Knoxville, TN Brandy Orr Maryville, TN Jason Scheivel Chattanooga, TN Anthony Stephens Newport, TN Michael Swaney Murfreesboro, TN Louis Williams Jason Beasley Pearl, MS Jwanza Ladd Knoxville, TN Steven Letsinger Knoxville, TN Jeffrey McNamee Clarksville, TN Timothy Wright Lakeland, TN Private Protective Services Earl Wilson Mascot, TN Gloria Holcomb James Brady Murfreesboro, TN Joshua Money Knoxville, TN Kelvin Bragg Arlington, TN Krystle Armstrong Patricia Douglas Patricia McDaniel Tara Woodall Gallatin, TN Vincent Ferrari Knoxville, TN Killy Bins Hermitage, TN Lola Brown Marvin Williams Michael Williams Terry Coleman Randy Brown Eric Burnley Gallatin, TN Kenneth Dortch Southaven, MS Christopher Green Latari Williams Andrew Cornell Michael Barrett Wilbert Atkins Cordova, TN

Ricky Stephenson Jason Warner Kevin Williams Gary Wilson Antonio Anderson Kris Ralston Germaine Harris Ricardo Holston Vincent Smith Carlos Jordan Anthony Barnett Kevin Lundy Jaytonn Moore Malcolm Hall Dwayne Spicer Billy Sims Nicole Anglin William Price Alan Ross Chad Blades Terry Horton Tony Jefferson Lester Howard Nicolas Dandridge Orin Walker James Riley Richard Bentley Tony Collins Jacqueline Haynes Kyle Pierce David Bass Marcus Hilliard Trevis Hooks Ricky Matlock Antonio Rice Lester Watt Ronnie Parnell Eric Blocker Charles Ward Mohammed Al-Zaidi James Jackson Ralph Thomas Thomas Johnson Cornell Monger Antoine Foulks David Vinciarelli Marcus Hilliard Eutoria King Joshua Butler Mosheim, TN Knoxville, TN Rossville, TN LaVergne, TN Spring City, TN Knoxville, TN Westmoreland, TN Columbia, TN Goodlettsville, TN Collierville, TN Lebanon, TN Newport, TN Camden, TN Mason, TN Knoxville, TN Antioch, TN Collierville, TN Old Hichory, TN

Derrick Burns Antonio Anderson David Vinciarelli Monica Williams Brian Clemmons Jonathan Howery Montrell Bradley Deric Hoffman Kevan Taylor William Hughes Joshua Batten Jaytonn Moore Deric Hoffman Christopher Boothe Marcus Hilliard Brannigan Sandlin Cory Jones Allen Jimerson Joshua Bond Clayton Thomas, Jr. Carlos Lurry Thomas Alleman Brian Barnes Brannigan Sandlin Leroy Snell Earl Peterson Anita Robinson Rossville, TN Antioch, TN Murfreesboro, TN Cookville, TN Hendersonville, TN Real Estate Commission Sandra A. Carter Jackson, TN Thomas Williams Gina Dalton Clarksville, TN Beth Haltom Jackson, TN Todd Haltom Jackson, TN Felicia Jackson Clarksville, TN The Department of Commerce and Insurance works to protect consumers while ensuring fair competition for industries and professionals who do business in Tennessee., @TNCommerceInsur (Twitter), http://on.fb.me/ufqwuz (Facebook), http://bit.ly/ry1gyx (YouTube)