Sun Virtual Desktop Infrastructure solutions solving common desktop problems Sun Virtualization Solutions Christopher Saul Sales Manager, Desktop Virtualisation SEE Software Practice Sun Microsystems, Inc.
Agenda The problems you face The components Sun uses to solve these problems How an example customer might use this approach for their desktops Some current projects Next steps
What is a Desktop? Your desktop isn t a device, it s where you get work done Mac OS X
What is a Desktop?
What is a Desktop?
Common desktop IT problems PCs are cheap to buy, expensive to maintain Managing Windows PC desktop security is hard The typical 3 year upgrade cycle is intrusive, costly & tedious to manage Software deployment to a large number of PCs is costly and complex Sun Confidential: Partners and Customers NDA/CDA only
Common desktop IT problems Remote application access is complex Web enabling applications can be complex and expensive Using Citrix to deliver applications in a thin client manner is costly, annoying Sun Confidential: Partners and Customers NDA/CDA only
Sun solution components A combination of these solutions > > > > Sun Ray Virtual Display Clients (thin clients) Sun Secure Global Desktop VMware Your existing and future desktop operating systems and applications Providing > A Virtual Desktop Infrastructure
VMware VMware solves the following problems > Server and desktop consolidation > Server and desktop deloyment
How VMware works Before Virtualization: After Virtualization: Single OS image per machine Break dependencies between OS and hardware Software and hardware tightly coupled Running multiple applications on same machine often creates conflict Under utilized resources Inflexible and costly infrastructure Manage OS and application as single unit by encapsulating them into VMs Strong fault and security isolation VM's are hardware-independent: they can be provisioned anywhere
Getting From Here...Server Sprawl Development servers Test servers Production servers Infrastructure servers
To Here..Server Consolidation From hundreds of scattered servers --> to a handful Virtualized servers Production servers Test servers Infrastructure servers More managable More energy efficient development servers More space efficient Legacy OS and apps protected
Three Key Properties of Virtualization Partitioning Isolation Encapsulation Run multiple operating systems on one physical machine Fully utilize server resources Support high availability as shared data is cluster-ready for failover and redundancy Isolate faults and security at the hardware level Dynamically control CPU, memory, disk and network resources per virtual machine Guarantee service levels Encapsulate the entire state of the virtual machine in hardware-independent files Save the virtual machine state as a snapshot in time Re-use or transfer whole virtual machines with a simple file copy
Sun Ray technology Keep VMware in mind we will now cover how Sun Ray technology works
Sun Ray Technology Choice Security Manageability Reliability Mobility Value Sun Confidential: Partners and Customers NDA/CDA only
Sun Ray Remove the costs associated with running a traditional PC based desktop Deliver Windows apps as securely and cost effectively as possible Deliver Windows apps as securely and cost effectively as possible Access any application Windows, Unix, Mainframe via Sun & third party tools Zero management desktop device Total security High security, mobility with smartcards Sun Confidential: Partners and Customers NDA/CDA only
Simplify the Desktop Display over IP Just like a TV Sun Confidential: Partners and Customers NDA/CDA only The Network Delivery Continuum All apps on network
Select Your TV (Compute) Channel
Sun Ray technology Full Screen Windows Desktop Two-factor smart card authentication to Windows Remote control of Windows session Hot Desk Windows from Sun Ray device to device Great Windows RDP Performance
Windows Desktop Delivery Identity Infrastructure Sun Ray Software Smartcard Infrastructu re Sun Ray Client Sun Ray Client Sun Ray Client Windows 2000 RDP Sun Ray Client Windows 2003 RDP Sun Ray Client Sun Confidential: Partners and Customers NDA/CDA only
Security No local data (corporate, intellectual property protection) No viruses, spyware, worms Smart card enabled for 2-factor authentication Sun Confidential: Partners and Customers NDA/CDA only
No local Data nothing cached Sun Confidential: Partners and Customers NDA/CDA only
Embedded OS viruses Windows CE viruses1 Windows XPe viruses2 1 http://news.zdnet.com/2100-1009_22-5273168.html 2 Sun Confidential: Partners and Customershttp://www.infoworld.com/article/03/12/02/HNwinatm_1.html NDA/CDA only
Manageability Centrally-deployed applications No local install, updates, or patches No local OS management No local memory upgrades Plug-and-go clients Sun Confidential: Partners and Customers NDA/CDA only
Sun Ray Client Management Advantage Local hardware, OS, and application configurations = Complexity and Cost Local Applications Local Operating System Memory CPU Hard Drive PC Local Applications Local Operating System Memory CPU WinCE, WinXPe, embedded Linux thin client Sun Confidential: Partners and Customers NDA/CDA only Nothing to Manage Sun Ray Client
Mobility Unique Hot Desk Architecture Secure LAN and WAN mobility Global Access Sun Confidential: Partners and Customers NDA/CDA only
Hot-Desking: Right-Where-You-Left-Off Desktop Mobility 1 Sun Ray Client #1 Session Manager Password Sun Ray Client #2 Sun Confidential: Partners and Customers NDA/CDA only
Hot-Desking: Right-Where-You-Left-Off Desktop Mobility 1 2 Password Sun Ray Client #1 Session Manager Sun Ray Client #1 Password Sun Ray Client #2 Sun Ray Client #2 Sun Confidential: Partners and Customers NDA/CDA only Session Manager
Uptime Redundancy for Applications and Desktop sessions Windows Server Multiple servers joined in an fail-over group share information Windows Server If machines are unavailable, others are selected Sun Confidential: Partners and Customers NDA/CDA only
Secure Global Desktop Keep VMware and Sun Ray in mind we will now cover Sun Secure Global Desktop Sun Confidential: Partners and Customers NDA/CDA only
Sun Secure Global Desktop Formerly known as Tarantella Access any application from many devices Easily give the right application to the right user Easily web-enable legacy applications Secure remote access for employees Easy, centralised deployment of applications Sun Confidential: Partners and Customers NDA/CDA only
Network Delivered Desktop The complete desktop environment runs on the network MS Excel on Windows 2003 Mozilla Firefox on Solaris OS MS Word on Windows 2000 SAP on Mainframe 3270 Application Java DS Desktop (delivered via Network) All apps on network The Network Delivery Continuum Sun Confidential: Partners and Customers NDA/CDA only
Three Tier Model Applications Run Here Apps Virtualized Display Access Sun Confidential: Partners and Customers NDA/CDA only Client Display Clients
Solution Application Publishing Windows XP Windows 2000 Sun Secure Global Desktop Solaris OS Windows 2003 Linux UNIX Mac OS X Mainframe/ AS/400 Mobile Apps Access Sun Confidential: Partners and Customers NDA/CDA only Clients
Access Virtually Any Application Any supported client device can access applications on: > > > > > Windows Solaris Linux and other UNIX Mainframe AS/400 Run multiple applications from different platforms Sun Confidential: Partners and Customers NDA/CDA only
VMware and Desktops VMware allows us to deliver a full Windows XP desktop to a true thin client
The only way to do Windows with Sun Ray, up until now Sun Ray Software Citrix ICA Windows 2003 Windows Terminal Services RDP
The only way to do Windows with SGD, up until now Windows 2000 Terminal Services RDP Windows 2003 Terminal Services RDP Secure Global Desktop Software Software
Why we care a little bit - Sun Ray Sun Ray Software Solaris/Linux & Windows all on one box thanks to VMware
Why we care a little bit SGD SGD on Solaris Solaris/Linux & Windows all on one box thanks to VMware
What this means... We can now deliver Windows XP Pro RDP connection to XP Pro delivers the desktop Win XP Solaris Sun Ray Software Win XP Win XP VMware server
...add SGD into the mix We can now deliver Windows XP anywhere! Win XP Win XP Win XP VMware server Solaris or Linux Sun Ray Software Solaris or Linux with SGD
Separate servers for SGD and Sun Ray if you like We can now deliver Windows XP anywhere! Win XP RDP Win XP Sun Ray server Win XP RDP SGD server
VDI with Sun Virtual Display Technology ALP ALP Internet SWC Sun Ray Server SSL/AIP AIP SSL/AIP Sun Secure Global Desktop Software RDP RDP Solaris 10 OS VMware Infrastructure 3 x86/x64-based Server 3270/ 5250 Mainframe/ AS/400 X11 UNIX
What this means - VDI We can deliver a real XP desktop No worries and fiddling with apps that don't work with Citrix or Windows Terminal Services We can re-visit customers who liked Sun Ray or SGD but couldn't use Terminal Services Re-visit customers who are thinking of migrating to TS or Citrix but are concerned about the effort Users get what they are used to Sun Ray can be used where a Sun Ray's right SGD can be used for remote access or users who need a PC or laptop for some reason
Vista migration We support accessing Vista Imagine a Vista upgrade no need to reinstall or buy new PCs, simply direct users from one VM to another If it doesn't work, revert back to original XP instance
Business and Operational Benefits Minimize Management & Support Costs Solution results in faster provisioning, yields faster development cycles and faster time-to-market Apply the rigors of your data center to your desktop environment Take advantage of developer or technical talent, securely regardless of location Position data centers, including desktop images, in safe regions Easily control which users have access to which applications Provide Secure & Compliant Access Ensure Compliant Access to Desktop OS and VMs Deploy VDI; receive Immediate DR Solution Protect IP & Customer Data from Compromise Legally compliant RDP licensing to deliver applications from a networked desktop OS Gain access from anywhere without rebuilding a desktop Instantly move VM images to a new server, new location during disaster or pandemic A backed-up encapsulated file runs your whole environment Remove all footprint from the end-user device gain control Determine who can copy, paste, print Deploy role-based provisioning by group or individual
VDI: Sample Use Cases Disaster Recovery Provide desktop continuity by redirecting user access to alternate desktop infrastructure, while helping to recover desktops and data in the main data center quickly and reliably. Alternative Workspaces Ensure alternative, remote access to complete desktop environments and resources. Outsourcing/Offshoring Secure corporate assets within your own data centers while providing controlled access to external workers. Desktop Consolidation Consolidate, standardize and centrally manage desktops distributed across the enterprise within corporate data centers.
Deliver World's Best Infrastructure & Remote Service Technologies Value Up to 76% ROI vs. other desktop solutions Focus IT dollars on new services, not maintenance (1) (1) Based on Forrester Research, Inc TEI study of Deploying Sun Ray Thin Clients (March 2004) http://wwws.sun.com/sunray/whitepapers/sunray_final_040504.pdf Sun Confidential: Partners and Customers NDA/CDA only
Deliver World's Best Infrastructure & Remote Service Technologies Return on Infrastructure Deploy in days, not months Focus IT dollars on new services, not maintenance Sun Confidential: Partners and Customers NDA/CDA only
Are you screwing your nose up? Thinking noone would buy this? I was sceptical at first too......but this is changing the desktop game
Call centres Zero management Sun Ray on the desk Sun Ray server layer VMware images deploy desktops instantly, expand instantly, manage easily Never change the desktop device
Education labs, developers Zero management Sun Ray on the desk Sun Ray server layer VMware images reboot servers and desktops on any platforms, as you wish Never change the desktop device
Government Unrivalled security Zero management Sun Ray on the desk Sun Ray server layer Never change the desktop device Secure remote access through SGD
Bank branches Unrivalled security Zero management Sun Ray on the desk Sun Ray server layer VMware images reboot servers and desktops on any platforms, as you wish Deploy and manage bank branches, easily, centrally, securely
Almost any customer Unrivalled security Zero management Sun Ray on the desk Sun Ray server layer Never change the desktop device Secure remote access through SGD
Why Sun? Anyone who can run an RDP connection can connect to a virtualised desktop, but... Only Sun provide total solution, from remote access with SGD to zero management desktop client, to great server platform Excellent VMware relationship see the recent announcement
A selection of example customers Telco, Ghana 100 seat VDI call centre Regional Bank 4,000 SGD seats Verizon, USA 7,000 seats in call centre Cinci Bell 700, initial deployment Several telcos TBSOL monitoring with SGD Saudi telco 1,400 seats across shops Y-GSM, Yemen 400 VDI seats, call centre, shops, general officce Ongoing telco projects several thousand seats Numerous healthcare and edu references
Current projects 1 1,000 seats in Africa Customer has mix of PCs and some Citrix Wants to move away from desktop management hassles but keep XP PoC with Sun Rays and VMware Close to closing initial deployment 6000 series blades/x4600s, Sun storage
Current projects 2 300 seats, large Gulf university Wanted to move away from desktop management hassles but keep XP Sun Rays provide 'campus access' SGD provides remote access to students' XP images 8000 series blades, Sun storage
Current projects 3 your project 300 seats, trading company Plans to expand Uses XP/2000 currently Needs some kind of secure remote access Needs to think about Vista Doesn't want to move from Windows XP PoC, pilot, deployment
Reuters Deploy a single desktop environment across 5000 desktops across multiple offices in Hong Kong, the US and UK Allow flexibility of deployments as different business units grow Reduce data center power consumption, heat, and footprint Challenge XXXXXXX Solution Results Hosted MS Windows XP Pro desktops in a data center on Sun Galaxy servers using VMware Virtual Desktop Sun Ray thin clients to access virtual desktops while onsite Secure Global Desktop software to access virtual desktops remotely using a wider variety of client devices Improves security and resiliency while reducing administration costs. Desktop is tied to identity not the device Solution is flexible to the business as it grows and changes. Enterprise security focused on pandemic planning and intellectual property protection
An example customer Customer X has 1,000 employees in their main office 100 of those employees travel to customer sites Managing PC based desktops is complex and expensive Security and regulatory compliance become more important every quarter Deploying new desktops takes time, reducing the customer's ability to get new employees up and running quickly Vista is coming!
The solution Virtualise Windows XP desktops under VMware Sun Ray provides standard user desktop environment Secure Global Desktop provides Secure Remote access platform
Deploying new desktops 'Master' images of user desktops are created with VMware Master images copied to create new user desktops even desktops on demand Minimal hardware, minimal space, maximum security
Desktop users Desktop users access their standard Windows XP desktop... > From a Sun Ray in the office > From a Sun Ray at home via DSL > Totally securely via Secure Global Desktop when working remotely or from a PC or laptop in the branch Contractors, vendor admins, external support staff, access a standard XP desktop supplied by customer X > From a Sun Ray in the office > Totally securely via Secure Global Desktop when working remotely or from a PC or laptop in the branch
Keeping desktops updated New desktop app? > Deploy new master XP image to VMware server > Replicate to deploy new app to users >...or use existing tools you've invested in Administration tasks? > Use your existing, standard, server and app management tools no changes required Hardware maintenance > Migrate live desktops to alternative physical server > Perform hardware maintenance, migrate back
Vista is coming Test under VMware Deploy virtualised desktops through VMware No change to desktop hardware Problems? Switch back instantly to old XP instances Migrate gradually with no desktop changes
Isn't this expensive? Per seat cost is competitive VMware 'side effects' deliver huge value to the organisation Downtime is expensive Human error is expensive Security breaches are expensive Constant upgrades are expensive Not reacting quickly to the market is expensive Under utilisation of existing equipment is expensive Sun Confidential: Partners and Customers NDA/CDA only
If you still think it's expensive... Buy some 'cheap' PCs......or preferably talk to us to examine the real costs involved Sun Confidential: Partners and Customers NDA/CDA only
Next steps Demonstration Desktop Review Proof of Concept Pilot Deployment This is straightforward not a complex, CRM, ERP, 'big server' project
Thank You christopher.saul@sun.com Copyright 2006 Sun Microsystems, Inc. All rights reserved. 72
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