Infrastructure Services Sourcing



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Infrastructure Services Sourcing Eric Link Deputy Chief Information Officer January 20, 2016 House Appropriations General Government & Capital Outlay Subcommittee 1 1

Northrop Grumman contract and next steps 13-year term expires on July 1, 2019 Focus since 2005 has been tactical Finish transformation of 89 agencies Improve overall performance Evolve current services Feedback from policymakers and customers needed on next steps Insourcing, outsourcing, multisourcing VITA has redeployed resources to maintain operations while addressing IT sourcing and disentanglement 2

Current timelines IT Sourcing Plan 2014-2015 Procure 2016-2018 Transition NLT 2019 Disentangle Plan 2017-2018 Disentanglement NLT Oct 2018 Maintain Operations, Security and Oversight 3

IT sourcing consultant Sourcing consultant contract awarded to Integris Applied following a competitive procurement 2015: 11-month statement of work Contract and pricing structure analysis Analysis of current spending for market comparison Final recommendations delivered in November 2016: 6-month statement of work RFP planning, support and execution Disentanglement support Iterative and collaborative journey that includes stakeholders 4

Steering committee Jason Powell, SFC Legislative Fiscal Analyst David Reynolds, HAC Legislative Fiscal Analyst Skip Maupai, HAC Neil Miller, Deputy Secretary of Finance Brian Logwood, DPB Assoc Dir, General Government Ernie Steidle, DARS COO Dave Burhop, DMV CIO Sharon Kitchens, TAX CTO Adam Thiel, Deputy Secretary of Public Safety and Homeland Security Dr. Jeffrey Stern, VDEM agency head Dana Smith, VITA Exec Dir, Administration & Finance Chad Wirz (Chair), VITA Exec Dir, Service Management & Delivery 5

Observations and feedback Initial agency feedback Infrastructure program has not demonstrated appreciation of agency business needs Coordination across service areas must be improved Initial consultant feedback Contractual model is dated Commonwealth bears disproportionate risk Current pricing structure inhibits new or evolved services and innovation 6

7

Current trends in IT sourcing Shorter terms Shift from single vendor to best-in-breed vendor(s) Multisourcing integrator (MSI) to support multiple vendors Staggered procurements vs. single big-bang Cloud computing 8

RFI indicated marketplace options Agencies may have choices that don t exist in current service model Catalogue of approved suppliers and services Choices where to run their applications: cloud, data center, hybrid Multiple levels of service at different prices VITA will need to adapt Frequent procurements and transitions Align changes in service delivery model with statutory oversight responsibilities 9

Market has several sourcing models Prime with subcontracts Most similar to current model with NG VITA would contract with single provider Prime may use various subcontractors Multisourced VITA would contract with multiple providers Service integration function would manage providers Operating level agreements ensure service transparency Insourced VITA would need personnel, skill sets, and tools to manage multiprovider environment VITA would need resources to keep skills current Sourcing models can generate multiple scenarios (strategies), including combinations of models 10

Goals for new sourcing model Consultant s final recommendations identified sourcing scenarios that best address these goals 11

Scenario evaluation approach VITA and Integris Applied engaged agencies and stakeholders to identify goals Sourcing models used by consultants to generate several future-state scenarios Scenarios were evaluated for likelihood of meeting agency and enterprise goals Extending Northrop Grumman contract is not viable VITA has exercised all contract extensions Acting before contract ends addresses current issues and mitigates risk 12

Seven strategic sourcing scenarios 1a. Rebid full scope at term, with all services outsourced to prime contractor 1b. Rebid full scope at term, using multiple suppliers and insourced service integration 1c. Rebid full scope at term, using multiple suppliers for all services including service integration 2a. Rebid in waves, using multiple suppliers for all services including service integration 2b. Rebid in waves, using multiple suppliers for all services including service integration, and multiple competitive contracts for certain services 3a. Full insource in waves, with all services insourced 3b. Partial insource in waves, with many services insourced including service integration 13

IT sourcing next steps Continuing briefings to legislative committees during and after 2016 Session Prerequisite procurement activities initiated before Session to maintain pace VITA plans to conduct at least two procurements during first half 2016 VITA will continue to engage legislature before RFPs issued or contracts signed Initiate disentanglement discussions with Northrop Grumman now Sourcing activities must be completed during this administration to reduce risk Next governor takes office January 2018 Active procurements and disentanglement may be in progress 14

Resources Information vita.virginia.gov at this icon http:///default.aspx?id=6442 473400 Feedback and questions infrastructuresourcing@vita.virginia.gov 15

Questions? Eric Link eric.link@vita.virginia.gov (804) 416-6879 16