Assessing Network Adequacy in the Medicare Advantage Program



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Assessing Network Adequacy in the Medicare Advantage Program National Health Policy Forum February 26, 2010 Danielle Moon, J.D., M.P.H. Director, Medicare Drug & Health Plan Contract Administration Group

Introduction Effective with Application Cycle for the 2011 contract year, changes in review of Medicare Advantage network adequacy Use of access criteria standardized by provider/facility type and geographic designation Review of network submission done largely through automated process Criteria and background discussion posted at http://www.cms.hhs.gov/medicareadvantageapps/

Standardized Network Criteria Networks must meet two critical adequacy criteria minimum number of providers/beds time/distance requirements Required number of providers based on market share assumptions for new applicants Exception requests considered under limited circumstances, if supported by appropriate documentation Not intended to standardize network approaches or limit innovation, just to ensure adequate access for enrollees

Network Criteria Development Average distances and travel times determined using geo mapping tool Track beneficiaries to closest provider of each specialty type 90% of network must meet time/distance requirements Geographic areas categorized as metro, micro, rural and large metro locations Average number of enrollees calculated as the 95th percentile of MA plans market penetration in that category of geographic area i.e., 95% of all MA plans in that category of geographic area have county penetration rates equal to or less than the established rates 4

Benefits of the Standardized Criteria & Automated Review Process Standardizes process for reviewing information while allowing for exceptions to the network adequacy criteria Increases transparency in procedures and review criteria Takes into account differences in utilization, patterns of care, and supply of providers in urban and rural areas Improves evaluation of beneficiary access to providers Allows CMS staff to focus on exceptions requests and other sections of the MA application

Provider Network Criteria Criteria vary by specialty type (e.g., cardiology, ophthalmology) and geographic area (e.g., metro, rural) For each provider type for each category of geographic area, criteria are set for Minimum number of providers Maximum travel distance to the closest provider Maximum travel time to a provider

Examples of Network Adequacy Criteria PCP Criteria County County Type Minimum # of Req d Providers Maximum Time Maximum Distance Fayette, TX Rural 1 45 minutes 25 miles McLeod, MN Micro 1 20 minutes 15 miles Jefferson, CO Metro 15 20 minutes 10 miles Nassau, NY Large Metro 26 20 minutes 5 miles General Surgery Criteria County County Type Minimum # of Req d Providers Maximum Time Maximum Distance Fayette, TX Rural 1 60 minutes 60 miles McLeod, MN Micro 1 30 minutes 30 miles Jefferson, CO Metro 3 20 minutes 20 miles Nassau, NY Large Metro 5 20 minutes 5 miles

Methodology and Reference Tables Providers/facilities need not be located within the boundaries of the county being served Feasibility of criteria has been successfully tested against a sample of over 12 million beneficiaries across 97 metropolitan statistical areas

Exceptions May be requested under limited circumstances when Applicant does not meet network criteria Request is by individual provider type by county Select from a pre-defined list of allowable exceptions Must submit supporting documentation for each provider/facility type for which an exception is requested Applicants are required to contract with available providers in the service area

Benefits of the Formal Exceptions Process Allows for network model of care proposals that differ from that under the standardized criteria Ensures exceptions are granted uniformly across the country Provides clear guidance to applicants on what types of exceptions are allowed by CMS Ensures that all applicants are submitting the same types of documentation Provides consistency for CMS reviewers in reviewing requests and documentation

Exception Categories 1. Insufficient number of providers/beds in service area 2. No providers/facilities that meet the specific time and distance standards in county/surrounding area 3. Pattern of care in county does not support need for the requested number of provider/facility type 4. Services to be provided by an alternate (qualified) provider type 5. Alternative arrangements for Regional PPOs (only applies to RPPOs) Applicants must still ensure access to all Medicare services

Industry/Provider Concerns Downstream contracting, e.g., hospital based providers Pushing other issues into exceptions process, e.g., submitting exceptions where still contracting Concerns re: unique network and treatment approaches 12

Recent Clarifications February 12, 2010 Exception requests should be submitted in good faith, not to protect against -- potential failure to secure sufficient numbers of available providers or facilities in a particular county or submission of unrecognizable provider/facility addresses February 11, 2010 System methodology for measuring network adequacy, including address analysis and geocoding, beneficiary census data file and time and distance calculations Sample beneficiary census file posted on HPMS January 27, 2010 FAQs on HSD Submissions including provider/facility address format 13

Looking Forward Expand network adequacy assessments to Current contractors Perennial review Employer/Union Group products Rely on audits to ensure validity of application submissions 14

Contact Information Danielle Moon, J.D., M.P.H. Director, Medicare Drug and Health Plan Contract Administration Group 410-786-5724 Danielle.Moon@cms.hhs.gov Helaine I. Fingold, J.D. Team Lead, Contracts and Applications MCAG/DMAO 410-786-5014 Helaine.Fingold@cms.hhs.gov 15