Oracle Utilities Meter Data Management Business Intelligence Metric Reference Guide Release 2.3.2 E22567-01 May 2011
Oracle Utilities Meter Data Management Business Intelligence Metric Reference Guide E22567-01 Copyright 2000, 2011, Oracle and/or its affiliates. All rights reserved. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. If this software or related documentation is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, the following notice is applicable: U.S. GOVERNMENT RIGHTS Programs, software, databases, and related documentation and technical data delivered to U.S. Government customers are "commercial computer software" or "commercial technical data" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, the use, duplication, disclosure, modification, and adaptation shall be subject to the restrictions and license terms set forth in the applicable Government contract, and, to the extent applicable by the terms of the Government contract, the additional rights set forth in FAR 52.227-19, Commercial Computer Software License (December 2007). Oracle America, Inc., 500 Oracle Parkway, Redwood City, CA 94065. This software or hardware is developed for general use in a variety of information management applications. It is not developed or intended for use in any inherently dangerous applications, including applications which may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. This software or hardware and documentation may provide access to or information on content, products and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third party content, products and services. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third party content, products or services.
Contents Contents Preface... i-i Audience... i-i Related Documents... i-i Conventions... i-ii Chapter 1 Getting Started... 1-1 Overview... 1-1 Accessing Oracle Utilities Meter Data Management Business Intelligence Analytics... 1-1 Security... 1-2 Main Menu... 1-2 Using the Answers Page... 1-3 Printing Dashboard Data... 1-4 Downloading Dashboard Data... 1-4 Using Page Options... 1-5 Ending the User Session... 1-5 Chapter 2 Dashboard Content Reference... 2-1 MDM Performance Analytics... 2-1 Dashboards... 2-1 MDM Usage Analytics... 2-3 Dashboards... 2-3 Additional Information... 2-5 i
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Preface This guide describes how to perform basic tasks using Oracle Utilities Meter Data Management Business Intelligence. It also identifies and describes content components such as dashboards, answers, and subject areas. Audience This guide is intended for all users of Oracle Utilities Meter Data Management Business Intelligence. Related Documents For more information, see the following documents: Oracle Utilities Advanced Spatial and Operational Analytics Installation Guide Oracle Utilities Business Intelligence Documentation Library: Oracle Utilities Business Intelligence Release Notes Oracle Utilities Business Intelligence Quick Install Guide Oracle Utilities Business Intelligence Installation Guide Oracle Utilities Business Intelligence DBA Guide Oracle Utilities Business Intelligence User Guide Oracle Utilities Business Intelligence Server Administration Guide Oracle Utilities Business Intelligence Batch Server Administration Guide Oracle Business Intelligence Suite Enterprise Edition Documentation Library, End User Documentation: Oracle Business Intelligence Answers, Delivers, and Interactive Dashboards User Guide Oracle Business Intelligence Publisher Report Designer's Guide See Also: Oracle Utilities Application Framework Business Process Guide Oracle Utilities Application Framework Administration Guide Oracle Utilities Meter Data ManagementDocumentation Library i
Conventions The following text conventions are used in this document: Convention boldface italic monospace Meaning Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary. Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values. Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter. ii
Chapter 1 Getting Started Oracle Utilities Meter Data Management Business Intelligence consists of a set of answers and dashboards that are built on top of Oracle Business Intelligence Enterprise Edition and Oracle Utilities Business Intelligence. This guide contains information that is specific to Oracle Utilities Meter Data Management Business Intelligence and does not cover common end user tasks for Oracle Business Intelligence Enterprise Edition and Oracle Utilities Business Intelligence. Please refer to the Oracle Business Intelligence Answers, Delivers, and Interactive Dashboards User Guide (in the Oracle Business Intelligence Suite Enterprise Edition Documentation Library), Oracle Utilities Business Intelligence User Guide, or Oracle Utilities Business Intelligence online help for information about common tasks. See Related Documents on page i-i for a list of all available documents and the product library to which each document belongs. Overview Oracle Utilities Meter Data Management Business Intelligence provides insightful analytics on Oracle Utilities Meter Data Management. These analytics enable customers to monitor: Meter performance Usage Oracle Utilities Meter Data Management Business Intelligence uses Oracle Business Intelligence Enterprise Edition built-in metaphors are utilized to display non-spatial information in tables, bar graphs, pie charts, and gauges. Accessing Oracle Utilities Meter Data Management Business Intelligence Analytics To access Oracle Utilities Meter Data Management Business Intelligence, you use a URL, a user ID, and a password provided through your implementation. To log in to the application, follow this procedure: 1. Type the URL into the address field on your browser (for example, http://hostname:port/ analytics). The Oracle Business Intelligence log in screen appears. 2. Type your user ID and assigned password. 3. Check the language displayed in the Select a Language box. Text displayed in the application will appear in the selected language. Choose a different language if you wish. Getting Started 1-1
4. Click Login. After your credentials have been verified, the dashboards to which you have access rights will appear. Security Not all answers and dashboards are accessible to all users. Roles, such as those described in the following table, determine which users have rights in accessing answers. Role Executives (E) Analysts and Supervisors (S) Call Center External Customers (or consumers) Description Need situational awareness and analytic insight into their utility organizations. Need to view cross-product data in a more detailed fashion than executives. They also need to take quick actions as needed. Responsible for communicating with External Customers. Use portals to view events that affect them. Main Menu The main menu displays at the top of the application window. The following table describes the menu options. Menu Dashboards Answers More Products Settings Log Out Description Displays the My Dashboards page by default. From here, you can edit an existing dashboard or create a new one, depending on your logon privileges. You can also navigate to available product dashboards. Displays the start page for Answers. From here you can edit an existing Answers request or create a new Answers request, based on your login privileges. See Using the Answers Page for more information. Allows you to select and start other products installed on your system. The options displayed for this menu vary depending on your system s configuration. Displays two menu options: Administration: Allows you to display and edit application settings. Note that only authorized users will have access to this option. My Account: Allows you to display and edit settings and preferences for your user account. Logs you out of the current session. 1-2 Oracle Utilities Meter Data Management Business Intelligence Metric Reference Guide
Using the Answers Page Using the Answers Page The Answers page displays a navigation panel on the left side of the screen. The navigation panel contains two tabs: Catalog: Displays a list of available folders where Oracle Utilities Advanced Spatial and Operational Analytics Answers are saved, based on Shared, Spatial, and Non-Spatial configurations. Dashboard: Displays a list of dashboards, grouped by type. Use the folder icons to drill down within a dashboard group. A toolbar at the top of each navigation tab contains the following icons: Allows you to create a new request. Allows you to create a new dashboard prompt. Allows you to create and save a filter. Allows you to edit and reorganize content in the Presentation Catalog. See Oracle Business Intelligence Answers, Delivers, and Interactive Dashboards User Guide in the Oracle Business Intelligence Suite Enterprise Edition Documentation Library for more information about using the Answers page. Getting Started 1-3
Printing Dashboard Data Printing Dashboard Data Primary options for printing dashboard data include: Printing the complete dashboard page Printing the individual dashboard views How to Print the Complete Dashboard Page Click the Print icon and select either PDF or HTML. A browser window opens displaying the contents in the selected format. Use the Print option available from the browser window to print the contents. How to Print the Individual Dashboard Views Downloading Dashboard Data In the dashboard view, click Print and select either PDF or HTML. A browser window opens displaying the contents in the selected format. Use the Print option available from the browser window to print the dashboard view. Primary options for downloading dashboard data include: Downloading a complete dashboard page to a briefing book Downloading component dashboard data How to Download the Dashboard Page to a Briefing Book Click the Add to Briefing Book icon to add the dashboard page content to a briefing book. See Oracle Business Intelligence Answers, Delivers, and Interactive Dashboards User Guide for more information about briefing books. How to Download Component Dashboard Data In the dashboard view, click Download and select the output format for the view data. The following table lists the available output formats. Option File Type Output Excel xls data and graphic Powerpoint ppt data and graphic Excel 2000 xls data and graphic Data csv data only Web Page mht data and graphic 1-4 Oracle Utilities Meter Data Management Business Intelligence Metric Reference Guide
Using Page Options Ending the User Session Using Page Options Some dashboard pages support additional options available from the Page Options menu. Examples of Page Options include: Apply Saved Selections: Allows you to select and apply a Saved Selection. Save Current Selections > For Me...: Allows you to create a new Saved Selection based on your current settings. Save Current Selections > Edit Saved Selections and Defaults...: Allows you to delete or rename a Saved Selection or designate a Saved Selection as the default for the current dashboard page. Clear My Selections: Clears any unsaved selections. Create Bookmark Link: Creates a bookmark for this dashboard page and adds it to your browser s favorites or bookmarks list. See Oracle Business Intelligence Answers, Delivers, and Interactive Dashboards User Guide for more information about Page Options. Click the Log Out link in the top right corner of the page to log out of the current user session. Getting Started 1-5
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Chapter 2 Dashboard Content Reference MDM Performance Analytics This chapter describes Oracle Utilities Meter Data Management Business Intelligence dashboard content. The dashboards are grouped by the following analytics: MDM Performance Analytics MDM Usage Analytics The MDM Performance Analytics standard set of dashboards provide Oracle Utilities Meter Data Management performance key performance indicators (KPIs). You can access these dashboards by going to Interactive Dashboards and selecting MDM Performance Analytics. Dashboards MDM Performance Analytics contains six standard dashboard pages: Overview Quality Quality Analysis Timeliness On-Time Analysis Estimation Overview The Overview dashboard provides a snapshot view of Oracle Utilities Meter Data Management data. Percent of Normal Intervals: The Percent of Normal Intervals gauge shows the percent of the normal intervals that have been received. The gauge links to the quality dashboard for the same time period. Percent of On-Time Intervals: The Percent of On-Time Intervals gauge shows the percent of the on-time intervals that have been received. The gauge links to the timeliness dashboard for the same time period. Percent of Normal Intervals by Segment: The Percent of Normal Intervals by Segment table provides a breakdown of the normal intervals returned by a selected segment (e.g.,.head end system, device type, manufacturer, city, postal code, etc.). Dashboard Content Reference 2-1
Percent On-Time Intervals by Segment: The Percent On-Time Intervals by Segment table provides a breakdown of the on-time intervals returned by a selected segment (e.g.,.head end system, device type, manufacturer, city, postal code, etc.). Quality The Quality dashboard provides measures of quality of meter data. Quality Distribution: The Quality Distribution report provides a pie chart with normal measurements counts as a percentage of total segmented by quality category. Non-Normal Intervals: The Non-Normal Intervals report provides a bar chart with counts of non-normal interval data segmented by quality category. Quality Analysis The Quality Analysis report displays a table with various quality count values (e.g., normal measurements count, normal interval %, edited measurements count, etc.). Timeliness The Timeliness dashboard provides reports of AMI timeliness data. AMI Interval Timeliness Distribution: The AMI Interval Timeliness Distribution report provides a pie chart that displays the timeliness distribution of AMI intervals. Late AMI Intervals: The Late AMI Intervals report provides a bar chart and table that contain the breakdown of late AMI intervals over time. On-Time Analysis The On-Time Analysis report provides a table with a breakdown of the timeliness data. Estimation The Estimation report provides a bar chart and table with estimated and user edited measurement quantity values. 2-2 Oracle Utilities Meter Data Management Business Intelligence Metric Reference Guide
MDM Usage Analytics MDM Usage Analytics The MDM Usage Analytics standard set of dashboards provide Oracle Utilities Meter Data Management usage KPIs. You can access these dashboards by going to Interactive Dashboards and selecting MDM Usage Analytics. Dashboards MDM Usage Analytics contains six standard dashboard pages: Overview Usage Trend Degree Days Usage by Month Usage by Day Usage Comparison Overview The Overview dashboard displays gauges for the usage distribution and the usage summary details KPIs. Usage Distribution: The Usage Distribution report shows the measured amount of usage quantity categorized by the usage group, by head end system, and by city. Usage Summary: The Usage Summary report summarizes the measured usage quantities against a rolling period of months. Usage Trend The Usage Trend dashboard displays KPIs for trends across normal usage, estimated usage, and TOU mapped usage. Usage Trend: The Usage Trend report tabulates the normal, estimated, and user edited measurement quantities against a rolling period of months. Estimated Usage Trend: The Estimated Usage Trend report tabulates the estimated measurement quantities against a rolling period of months. TOU Mapped Usage: The TOU Mapped Usage report tabulates the estimated measurement quantities against a rolling period of months. Degree Days The Degree Days report tabulates the heating and cooling degree days against a rolling period of months. Usage by Month The Usage by Month report provides a bar chart and table that display usage values for a month on a daily basis. A separate table and bar chart provides the same data over a three-month period for comparison. Usage by Day The Usage by Day report provides KPIs for daily usage values on an hourly basis. A separate table and bar chart provides the same data over a three-day period for comparison. Dashboard Content Reference 2-3
MDM Usage Analytics Usage Comparison The Usage Comparison report compares usage data for two selected dimensions during a selected calendar month. 2-4 Oracle Utilities Meter Data Management Business Intelligence Metric Reference Guide
Additional Information Additional Information The Licensing and Packaging Guide contains valuable information on the features and data structures available in Oracle Utilities Meter Data Management Business Intelligence. The guide is provided as an Excel spreadsheet, OUASA V2.3.2 Licensing and Packaging Guide.xls. Content includes: A list of all of the available Oracle Utilities Business Intelligence products. Installer Options - the required extractors and schemas for each product. Subject Areas, Facts, and Dimensions. Dashboards and Answers - the standard dashboards available and the associated Answers along with the Answer path. Dashboard Content Reference 2-5
Additional Information 2-6 Oracle Utilities Meter Data Management Business Intelligence Metric Reference Guide