Part IV. Pricing strategies and market segmentation



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Part IV. Pricing strategies and market segmentation Chapter 9. Menu pricing Slides Industrial Organization: Markets and Strategies Paul Belleflamme and Martin Peitz Cambridge University Press 2010

Chapter 9 - Objectives Chapter 9. Learning objectives Learning objectives Be able to make a clear difference between menu pricing and group pricing. Understand how a monopolist sets menu prices and under which conditions menu pricing leads to higher profits than uniform pricing. Assess the welfare effects of menu pricing. Analyze quality- and quantity-based menu pricing in oligopolistic settings. Cambridge University Press 2010 2

Chapter 9 - Menu vs. group pricing Menu vs. group pricing Group (and personalized) pricing Seller can infer consumers willingness to pay from observable and verifiable characteristic (e.g., age) Menu pricing Willingness to pay = private information Seller must bring consumer to reveal this information. How? Identify product dimension valued differently by consumers Design several versions of the product along that dimension Price versions to induce consumers self-selection Menu pricing (a.k.a. versioning, 2 nd -degree price discrimination, nonlinear pricing) Screening problem: uninformed party brings informed parties to reveal their private information Cambridge University Press 2010 3

Chapter 9 - Examples of menu pricing Case. Menu pricing in the information economy Versioning based on quality Nagware : software distributed freely but displaying ads or screen encouraging users to buy full version annoyance = discriminating device Versioning based on time Books: first in hardcover, later in paperback Movies: first in theaters, next on DVD, finally on TV. price decreases as delay increases Versioning based on quantity Software site licenses Newspaper subscription quantity discounts Cambridge University Press 2010 4

Chapter 9 - Examples of menu pricing Case. Geographical pricing by LCCs Low Cost Carriers have abandoned many of the price discrimination tactics of the airline industry Point-to-point tickets, no-frills flights But, geographical price discrimination on their website (Bachis and Piga, 2006) Example: London-Madrid flight 1 st leg for British traveller, fare offered in Return leg for Spanish traveller, fare offered in If booking occurs at same time and no price discrimination, then ratio of prices = exchange rate Yet, difference of at least 7 for 450 000 observations Despite possibility of arbitrage. Cambridge University Press 2010 5

Monopoly menu pricing Quality-dependent prices Consumer s indirect utility when buying one unit of quality s at price p: U(θ, s) p (utility = 0 if not buying) U increases in s and in θ (taste parameter) Suppose 2 types of consumers Low type, in proportion λ, with taste parameter θ 1 High type, in proportion 1 λ, with taste parameter θ 2 > θ 1 High types care more about quality than low types: U(θ 2, s) > U(θ 1, s) High types value more any increase in quality than low types: U(θ 2, s 2 ) U(θ 2, s 1 ) > U(θ 1, s 2 ) U(θ 1, s 1 ) for s 2 > s 1 Single-crossing property Monopolist can produce s 1 and s 2 at constant marginal costs c 1 and c 2. Cambridge University Press 2010 6

Monopoly menu pricing (cont d) Quality-dependent prices: a numerical example Monopolist produces software in 2 versions: Basic version and Pro version (higher quality, with advanced computing functionalities); c basic = c pro = 0 120 potential consumers λ universities (high type) and 120 λ businesses (low type) Willingness to pay: Pro Basic Universities 9 5 Businesses 3 2 Single-crossing: U(θ 2, s 2 ) U(θ 2, s 1 ) = 4 > U(θ 1, s 2 ) U(θ 1, s 1 ) =1 Cambridge University Press 2010 7

Monopoly menu pricing (cont d) A numerical example (cont d) Optimal uniform pricing Sell Pro version. Either at p pro = 9 q pro = λ & π uni = 9λ Or at p pro = 3 q pro = 120 & π uni = 360 So, π uni = max {9λ, 360} If seller can tell universities and businesses apart personalized pricing Sell Pro version at p pro = 9 to universities and at p pro = 3 to businesses π pers = 9λ + 3 (120 λ) = 360 + 6λ If seller cannot tell universities and businesses apart menu pricing Use the 2 versions to induce self-selection: sell Pro version to universities and Basic version to businesses Problem: find incentive compatible prices Pro Basic Universities λ 9 5 Businesses 120 λ 3 2 Cambridge University Press 2010 8

Monopoly menu pricing (cont d) A numerical example (cont d) Let s find menu prices by trial and error 1 st trial: charge each group its reservation price p pro = 9 and p basic = 2 Problem: universities prefer Basic version as it yields larger surplus: 9 9 < 5 2 self-selection is not achieved Self-selection (or incentive compatibility) constraint: price difference premium universities are willing to pay for upgrading to the Pro version: p pro p basic 9 5 = 4 2nd trial: charge universities their reservation price and compute incentive compatible price of Basic version p pro = 9 and p basic = 9 4 = 5 Problem: businesses don t buy! Participation constraint: price of Basic version businesses reservation price: p basic 2 Pro Basic Universities λ 9 5 Businesses 120 λ 3 2 Cambridge University Press 2010 9

Monopoly menu pricing (cont d) A numerical example (cont d) Optimum Combining the 2 constraints: p basic = 2 and p pro = 2 + 4 = 6 Profits: π menu = 6λ + 2(120 λ) = 240 + 4λ Menu vs. group pricing Lower profits under menu pricing: π menu π pers = (120 + 2λ) < 0 Inducing self-selection induces two types of losses: Businesses are offered a low-quality product instead of a high-quality one loss: (120 λ)(2 3) = (120 λ) Pro Basic Universities are sold the high-quality product at a discount; they are left with an information rent loss: λ(6 9) = 3λ Total loss: (120 λ) 3λ = (120 + 2λ) Universities λ 9 5 Businesses 120 λ 3 2 Cambridge University Press 2010 10

Monopoly menu pricing: summary Lesson: Consider a monopolist who offers 2 pairs of price and quality to 2 types of consumers. Prices are chosen so as to fully appropriate lowtype s consumer surplus. High-type consumers obtain a positive surplus ( information rent ) as they can always choose the low-quality instead. Cambridge University Press 2010 11

Monopoly menu pricing (cont d) A numerical example (cont d) Menu vs. uniform pricing Menu pricing may improve profits. Scenario 1: λ > 40 firm only sells to universities under uniform pricing π uni = 9λ Cannibalization: universities now pay less for Pro version loss of λ(6 9) = 3λ Pro Basic Market expansion ansion: businesses now buy Basic version gain of (120 λ)2 Net gain if 3λ + (120 λ)2 > 0 λ < 48 Universities λ If so, menu pricing also increases welfare (firm and universities strictly better off; businesses as well off) 9 5 Businesses 120 λ 3 2 Cambridge University Press 2010 12

Monopoly menu pricing (cont d) A numerical example (cont d) Menu vs. uniform pricing (cont d) Scenario 2: λ < 40 firm sells to everyone under uniform pricing π uni = 360 No market expansion in this case, but 2 opposite effects. Pro Basic Businesses buy Basic instead of Pro version loss of (120 λ)(2 3) Universities pay more for Pro version gain of λ(6 3) Net gain if (120 λ)+3λ > 0 λ > 30 Universities λ If so, menu pricing reduces welfare (firm better off, but universities worse off; businesses as well off) 9 5 Businesses 120 λ 3 2 Cambridge University Press 2010 13

Monopoly menu pricing: summary Lesson: Menu pricing is optimal (i) if proportion of high-type consumers is neither too small nor too large, and (ii) if going from low to high quality increases surplus proportionally more for hightype consumers than for low-type consumers. Lesson: Menu pricing improves welfare if selling the low quality leads to an expansion of the market; otherwise, menu pricing deteriorates welfare. Cambridge University Press 2010 14

Monopoly menu pricing: further results If monopolist optimally chooses different qualities to implement menu pricing [ ] + "[ U(# 2, s 2 )! (U(# 2,s 1 )! U(# 1, s 1 ))! c(s 2 )] max s 1,s 2 (1! ") U(# 1,s 1 )! c(s 1 )!" = 0 # c $ (s 1 ) =!U(%,s ) 1 1 & ' (!U(% 2,s 1 ) &!U(%,s ) + 1 1!s 1!s 1 1& ' ) *!s 1!s 1, -!" = 0 # c $ (s 2 ) =!U(%, s ) 2 2!s 2!s 1 Lesson: High-type consumers are offered the socially optimal quality, while low-type consumers are offered a quality that is distorted downward compared to the first best. Cambridge University Press 2010 15

Monopoly menu pricing: further results Damaged good strategy may be profitable Firm intentionally damages portion of the goods to price discriminate. Case. Damaged goods IBM LaserPrinter E identical to original printer, but software limited printing to 5 rather than 10 pages/minute Sony MiniDisc 60 curbed 74 disc Sharp DVD players DVE611 and DV740U are almost identical, but DV740U does not allow user to play output encoded in PAL format on NTSC televisions (a critical button is hidden on the remote) Cambridge University Press 2010 16

Monopoly menu pricing: further results (cont d) Extension to time - & quantity-dependent prices Previous quality model Suppose linear utility: U(θ, s) = θs Cost of producing one unit of given quality: c(s i ) Transposition to time-dependent prices Let s = e rt, where t = date when the good is produced and delivered, and r = interest rate max(1! ") $ # 1 e!rt 1! t 1,t c(e!rt 1 ) 2 % & ' + " $ # 2 e!rt 2! (# 2! # 1 )e!rt 1! c(e!rt 2 % ) & ' Transposition to quantity-dependent prices Consumers can buy a certain quantity q i at price p i Unit price may depend on quantity purchased (nonlinear pricing). Let q i = c(s i ) s i = c 1 (q i ) = V(q i ) [ ] + "[# 2 V(q 2 )! (# 2! # 1 )V(q 1 )! q 2 ] max q 1,q 2 (1! ") # 1 V(q 1 )! q 1 Cambridge University Press 2010 17

Chapter 9 - Menu pricing & imperfect competition Menu pricing under imperfect competition Monopoly setting gives useful insights. But, we want to know how menu pricing is affected by - and affects - competition. E.g.: airline travel Empirical studies suggest that competition tends to reinforce price discrimination Borenstein (1991): number of stations offering leaded gas difference between margins on unleaded and leaded gas 2 extensions of Hotelling model Quality-based menu pricing Two-part tariffs (quantity-based menu pricing) Cambridge University Press 2010 18

Chapter 9 - Menu pricing & imperfect competition Menu pricing under imperfect competition (cont d) Competitive quality-based menu pricing Sketch of the model 2 firms located at the extremes of Hotelling line Each firm can sell high-end & low-end versions of some good Mass 1 of consumers uniformly distributed on the line Heterogeneous in terms of transportation costs Heterogeneous in terms of valuation of quality Main results (see details in book) Multiple equilibria in pricing game Coexistence of: Discriminatory equilibrium: both firms offer 2 versions, consumers self-select (high types buy high-end version, low types buy low-end version) Non-discriminatory equilibrium: both firms produce only the high-end version Cambridge University Press 2010 19

Chapter 9 - Menu pricing & imperfect competition Menu pricing under imperfect competition (cont d) Competitive quality-based menu pricing (cont d) Comparison with monopoly Here, monopolist would optimally choose uniform pricing introducing a competitor may lead to menu pricing by both firms. In duopoly, firms may prefer to coordinate on the situation where they both price discriminate, while, as a monopolist, each firm would not price discriminate. Incentive compatibility constraints may not be binding in duopoly. Cambridge University Press 2010 20

Chapter 9 - Menu pricing & imperfect competition Menu pricing under imperfect competition (cont d) Competitive quantity-based menu pricing Sketch of the model 2 firms located at the extremes of Hotelling line Each firm sets a two-part tariff: T i (q) = m i + p i q m i : fixed fee; p i : variable fee E.g., telephony: subscription fee + price per minute Mass 1 of consumers uniformly distributed on the line One-stop shoppers, identical variable demand (consumers can consume any quantity from the firm they patronize) Main results (see details in book) Unique symmetric equilibrium: firms offer tariffs T(q) = τ + cq τ : transport cost parameter; c : firms marginal cost Competition with two-part tariffs improves welfare compared to competition with linear tariffs Cambridge University Press 2010 21

Chapter 9 - Review questions Review questions Suppose a firm can target two groups of consumers by a menu of prices with different qualities but that it can also offer different prices to different consumer groups. What should it do? When does menu pricing dominate uniform pricing in monopoly? Discuss the countervailing effects. How does competition affect the use of menu pricing? Discuss. What are the effects of competition on quantitybased menu pricing? Cambridge University Press 2010 22