Your reliable source for barcode scanning solutions
Service and support over the lifetime of your business, not just when you have a big project. Expertise Since 2000, Supply Chain Services has specialized in the deployment of supply chain and mobility systems. We provide scanners, mobile computers, label printers, wireless communication hardware and consulting services specifically to warehousing, manufacturing and distribution businesses. Our team has extensive experience in designing and implementing barcode solutions that frequently provide return on investment within a few months. This investment in hardware can be further optimized when coupled with best-in-class software from our partners. Located in Stillwater, Minnesota, Supply Chain Services has served over 2000 locations across North America with a variety of barcode solutions. Whether you need a single barcode scanner for your existing system, a new end-to-end wireless infrastructure or the latest GSM connected mobile computer, Supply Chain Services will work with your organization to implement the lowest risk, best value solution. uptime and worker productivity has served our customers well. Utilizing our strong partnerships with equipment, software and communication manufacturers, our people can be counted on to bring you reliable barcode scanning solutions. Flexibility Whether doing inventory counts, moving stock, loading a railcar, a pickup truck or scheduling a delivery, we know your needs are unique to your way of doing business. We have the knowledge and capability to effectively design and deliver solutions that best meet your needs, your way. We represent a broad spectrum of barcode hardware manufacturers from minimum cost to maximum functionality in all environments. Thus we can quickly tailor the right solution, whether you need a single device repaired or a turnkey wireless solution for multiple facilities. We take pride in the many long term customer relationships we have developed. Each customer is assigned a sales consultant who is backed up by our experienced administrative, service, tech support and repair staff. Our reputation for developing the right solutions, timely and costeffective repairs and rapid solutions for the many demanding day-to-day problems that hamper SUPPLY CHAIN SERVICES PAGE 3
Reliable, Productive, Accurate, Real-time Solutions Needs Assessment Our technical staff can help you determine the size, scope and technical specifications that best meet your barcoding needs. We provide onsite surveys to map out locations and requirements for wireless hardware access ports. We work with you to provide full project details from work statements to specifications to milestones to budgets if that s what you want. Or, we can provide a straightforward quote for the recommended solution along with alternatives and the benefits/drawbacks of these. We understand you need solutions that work out of the box and that work reliably over their lifetime. We strive to deliver exactly that by thoroughly understanding your needs before we propose a solution. Software Integration We take pride in our ability to ensure that the data your equipment is capturing is correctly integrated into your business software. Whether you are using sophisticated enterprise resource planning software, build your own business software or simply want to connect to an outof-the-box accounting or inventory software package, our technical staff has a wealth of experience to help. If you are looking for WMS, DSD or inventory tracking software, in most cases we can recommend a solution from one of our independent software (ISV) partners. Our technical staff is certified in the use of multiple emulation and device management software offerings, thus we can help you maximize your hardware uptime and security. Set-up and Installation If you need to plug in a single low cost scanner to a USB port or preconfigure mobile devices for an entire mobility fleet, we are here to help. Our technical staff can preload software or configurations remotely or on site. We can take you step-by-step through setup and installation or we can do that for you your choice. Our objective is to ensure that once your equipment is delivered it s up and running right away. Service and Support All our hardware solutions come with maintenance, repair and support services that help keep your business operating effectively. Our network of dedicated, certified repair facilities allows us to offer a variety of options from a simple break/fix program to full service depot support. And we handle the little things that can be so frustrating. Need to replace a broken cable, outdated device charger or find a unique battery? Supply Chain Services is your go-to supplier for all your barcode needs. Our electronic Repair Merchandise Authorization system (e-rma) provides fast, easy access for your repair needs. Simply log on to our website, click on and enter a new repair or track the status of existing ones. SUPPLY CHAIN SERVICES PAGE 5
Optimal inventory control with maximum delivery satisfaction Product Offerings Mobile Computers - Data collection happens in real-time. Supply Chain Services provides all the latest handheld, vehicle mounted and mobile field devices for warehousing, manufacturing and distribution applications Wireless Networking - Without wireless connectivity, mobile data tracking comes to a standstill. Supply Chain Services works with industry leaders to provide the right solution now. From facility surveys to equipment selection to installation and configuration, we deliver reliable, cost effective solutions. Barcode Scanners - Data collection and reporting continues to get better. Whether you need fixed or movable, wired or wireless, imaging or scanning, Supply Chain Services can meet all your barcode scanning needs. For effortless scanning in your warehouse or distribution centers we can meet your needs. Printers - When you need fixed or portable printers to withstand punishing field conditions, temperature, dirt, moisture, and physical shock, Supply Chain Services delivers what you need. We can advise you on the full spectrum of thermal and impact printers for both receipt and label generation. Markets Served We understand inventory transactions; whether they take place on the loading dock, the shop floor, the warehouse, the distribution center or the delivery truck. Whether you handle one item a day or thousands of items an hour, we understand your world. Below are representative applications. Warehousing applications: device depot support for multiple cold storage facilities, vehicle mounted computers and scanners for wine & spirits warehousing, automation of a large third party logistics location, and centralized furniture warehouse inventory control. Distribution applications: upgraded inventory tracking for electronics components, paint, fabricated steel and auto parts distributors, wholesale produce repackaging, grocery store backend receiving and DSD and 3PL companies specializing in multiple small courier locations for very rapid response. Manufacturing applications: automation of a fragrance company s finished goods, devices to track meat and poultry processing, baked and frozen foods, wall units, kitchen equipment, medical devices, beverages, ammunition and much more. Software - We partner with a number of software vendors to bring you full end to end solutions; software that not only gathers data but analyzes, processes and passes on inventory information from the scan of the barcode to the heart of your enterprise software. Considering our focus on warehousing and distribution we specialize in WMS, DSD, and device management software. SUPPLY CHAIN SERVICES PAGE 7
In May 2010, Datamax- O Neil awarded Supply Chain Services its coveted Partner of the Year Award in recognition for the company s innovative solutions for mobile printers, particularly in the field mobility applications. Equipment Partners Supply Chain Services 5600 Memorial Avenue North Stillwater, MN 55082 866.205.4310 www.supplychainservices.com PN 100-001 Supply Chain Services Capabilities