Chris Hurst & Matt Huddleson, Comcast



Similar documents
Microsoft Dynamics CRM Online Microsoft Dynamics CRM 2013 or 2015 (on-premises) Get up and running quickly with common tasks

Continuous???? Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Fundamentals of LoadRunner 9.0 (2 Days)

Create Beautiful Reports with AWR Cloud and Prove the Value of Your SEO Efforts

Requirements-Based Testing: Encourage Collaboration Through Traceability

Kaltura Video Plugin for Jive Deployment Guide. Version: 1.0

PC120 ALM Performance Center 11.5 Essentials

Performance Testing Why and How? Sudheer Parpatakam

HPE PC120 ALM Performance Center 12.0 Essentials

HP Business Process Monitor

ALM120 Application Lifecycle Management 11.5 Essentials

Using Google Analytics

Work.com Implementation Guide

HP Application Lifecycle Management

Kaltura Video App for Canvas Deployment Guide

Social Media. Campaign Checklist

Guide to Selling Google AdWords for Resellers Consultative, Solution Based Sales

HP DevOps by Design. Your Readiness for Continuous Innovation Rony Van Hove/ April 2 nd, HP Software: Apps meet Ops 2015

Reporting. Understanding Advanced Reporting Features for Managers

Enabling Continuous Delivery by Leveraging the Deployment Pipeline

Exclusive access to metrics to measure KPIs in real time, and at scale

HP End User Management software. Enables real-time visibility into application performance and availability. Solution brief

How SAP Business Objects Dashboards Are Improving Decision Making at Caterpillar Parts Distribution

Big Data Analytics- Innovations at the Edge

WHITEPAPER. End-to-End Monitoring for Call Center Operations: How Intelligent Robots Can Improve the Customer Experience

ALCATEL-LUCENT VITALSUITE Application & Network Performance Management Software

Performance Testing + Service Virtualization: The one-two punch for applications that rock

Enhancing The ALM Experience

USING DASHBOARDS AND REPORTS V1.0

Transforming Back Office Efficiency: Five Steps to Peak Performance

HP OpenView Smart Plug-in for Microsoft Exchange Server

Using HP ArcSight API for data visualization

ORACLE SOCIAL MARKETING CLOUD SERVICE

Rally Integration with BMC Remedy through Kovair Omnibus Kovair Software, Inc.

HP OpenView Smart Plug-in for Microsoft Exchange

Monitoring your cloud based applications running on Ruby and MongoDB

The future Cloud. Peter H. Moser, Jr. Manager, Portfolio Architects & Account CTOs

Dashboard Reporting Business Intelligence

Configuring and Administrating Microsoft SharePoint 2010 (10174) HK913S

Enterprise Business Service Management

Contents. About Perpetuuiti. Continuity Vault. Continuity Patrol. Ops Central. Questions & Answers. Section 2. Section 3. Section 4.


Project Statistics Dashboard Users Guide

NOT ALL END USER EXPERIENCE MONITORING SOLUTIONS ARE CREATED EQUAL COMPARING ATERNITY WORKFORCE APM TO FOUR OTHER MONITORING APPROACHES

Bridging Development and Operations: The Secret of Streamlining Release Management

TOP 10 COST-SAVING TIPS FOR GETTING THE MOST OUT OF YOUR PAY PER CLICK BUDGET

Oracle Utilities Mobile Workforce Management Business Intelligence

The CRM 49 day success programme. Learn how to take control of your business destiny with our mentored CRM skills development service.

Aerie Help Desk App. User Guide. Aerie Consulting, LLC 110 West Canal Street Winooski, VT September 14, 2015 Version 1.0.1

How to Create a Content Strategy to Drive Each Stage of the Sales Funnel

Advanced Analytics. Select any section on the left to jump right in or click Start to begin.

HP Software-as-a-Service (SaaS) operations overview. Customer handbook

Test Management Tools

Tech Briefing: Campaigns at Stanford

the limits of your infrastructure. How to get the most out of virtualization

Service Virtualization:

Managing Existing Mobile Apps

It s Not Called Continuous Integration for Nothing!

Social Studio for Nonprofits:

White Paper. The Assurance Checklist for Branch Networks A pragmatic guide for building high performance branch office networks.

Click here to visit EPIC's updated website featuring our three services: Outsourcing, Consulting and Managed Services > EPIC Connections.

Data Center Infrastructure Management (DCIM): A Real Life Case Study

RFP Attachment C Classifications

QA Engagement Models. Managed / Integrated Test Center A Case Study

Application Test Management and Quality Assurance

HP APPLICATION PERFORMANCE MONITORING

HP AppPulse Active. Software Version: 2.2. Real Device Monitoring For AppPulse Active

Gigya Pricing Proposal

System Management Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

Beyond Spreadsheets. How Cloud Computing for HR Saves Time & Reduces Costs. January 11, 2012

Application Performance Monitoring (APM) Technical Whitepaper

OpenText Media Management Audit Module FAQ

IBM Software Group Thought Leadership Whitepaper. IBM Customer Experience Suite and Real-Time Web Analytics

Orchestrated. Release Management. Gain insight and control, eliminate ineffective handoffs, and automate application deployments

Adobe Summit 2015 Lab 718: Managing Mobile Apps: A PhoneGap Enterprise Introduction for Marketers

SERVICE DESK MANAGEMENT REPORTS

CMS Tips & Tricks. CMS Tips & Tricks Quick Reference

HP Project and Portfolio Management 9.3 Adoption Readiness Tool (ART)

End Your Data Center Logging Chaos with VMware vcenter Log Insight

SAP Digital CRM. Getting Started Guide. All-in-one customer engagement built for teams. Run Simple

This document is provided "as-is". Information and views expressed in this document, including URLs and other Internet Web site references, may

How to select the right Marketing Cloud Edition

Unlock the code IT Asset Management

Canadian Association for Research Libraries Toronto, Ontario 14 October 2015

What is New: HP LoadRunner 12.02, HP Performance Center 12.20, StormRunner 1.30

Becoming a Cloud Services Broker. Neelam Chakrabarty Sr. Product Marketing Manager, HP SW Cloud Products, HP April 17, 2013

Datasheet FUJITSU Cloud Monitoring Service

Transcription:

Chris Hurst & Matt Huddleson, Comcast Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Session ID: BB2007 Speaker Chris Hurst - chris_hurst@cable.comcast.com Speaker Matt Huddleson - matt_huddleson@cable.comcast.com

About Comcast Requirements Gathering and Test Planning Best Practices Effort Estimation & Test Environment Test Case Creation Test Monitoring Test Execution Test Result Reporting Dashboards and Metrics Defect Management Closeout Documentation Q&A

Provides entertainment, information, and communications products and services. The Cable Communications segment provides video, high-speed Internet, and voice services to residential and business customers. Serves 22.3 million video, 18.1 million high-speed Internet and 9.3 million voice customers In 2010 Comcast unveiled Xfinity as the new brand for their technology platform and products.

Gap Analysis POC for Questions Filter and Cross Reference Coverage Analysis Linked Defects Requirement Types Functional/Business Describe what a system should do Non-Functional/Performance Describe how a system should behave/perform

Key step in the planning of the life cycle. Estimation comprises effort evaluation of many activities in the PLC. Scripting and Execution are major portions of the estimate. Assumptions & Guidelines must be clearly stated. The best we can do is size up the chances, calculate the risks involved, estimate our ability to deal with them, and then make our plans with confidence. Henry Ford

Problem Environment unavailability blocks performance test execution Performance test results are not comparable with production Properly scaled physical environments are costly Virtualized Sizing Strategy Identify performance critical apps Understand the Environment Needs Identify common denominators Review with Tech Arch, App Dev, & Ops Solution Build the Cloud Optimal Virtualized Cloud Performance Environment Optimize Infrastructure meets phased demands Usage results in cost savings

Business Process Path Creation Status Requirements Traceability Reduce errors during handoff

VuGen for recording Multiple walkthroughs Align steps to test case Use defined names and naming convention

Knowing user experience isn t enough Visualize your test environment Convey complex topologies Identify dependencies and single points of failure View historical changes over time

Customizable views and graphs Monitor topology health

Out of the box analysis on performance response times, pass/fail ratios and SLAs SLA performance over time

Drill down on slow transactions and isolate long running components

View key end user, test profile and system utilization levels from a single graph

Customizable Workflow Cross Team Collaboration Traceability Field, Column and View Customization

Release Focus Public and Private Views Advance filtering One click copy to clipboard Simple URLs for sharing

The most common mistake of closeout reporting is simply restating what was already in the test execution report Focus on Major Events and Findings Executive Summary should stand by itself Be mindful of your audience (language and acronyms) Overview Clearly state what is in the Closeout/Summary Report Performance Test Results Summary Highlight positives and negatives Performance Recommendation (Go/No Go) Highlight changes from original plan/strategy Trending guidance Lessons Learned

Thanks for attending! We welcome your feedback. Primary Speaker Chris Hurst chris_hurst@cable.comcast.com Co-Speaker Matt Huddleson matt_huddleson@cable.comcast.com